We brought our cat, Oliver, to City Kitty for two years, and every single visit was exceptional. The staff go above and beyond, and are some of the nicest, most genuine people in the world. You can tell they really, truly care about every single cat that they take care of. When Oliver suddenly passed recently, we had to call and cancel his yearly appointment. A few days later, we received the kindest, most heartfelt card in the mail from Dr. Mercurio and the rest of the staff. That small gesture meant more to us than they know. Thank you, City Kitty, for all you did for Oliver. I highly recommend bringing your cat to City Kitty - if and when we get another cat, we will absolutely be back! Read Less

I live this veterinary office. I have been bring my cats (Valery and Zoë) to Drs. Lund and Mercurio For all their lives. I have tried going to other vets when I felt the cost was too expensive for my Research Assistant/Graduate Student budget, but the care that my kitties receive at City Kitty is completely wonderful. My most recent experience has convinced me to allow City Kitty to care for my kitties for as long as I live in RI. I'm September, our beloved Zoë was diagnosed with oral squamous cell carcinoma. Dr. Mercurio was direct yet caring when she told my wife the diagnosis and the prognosis. During Zoë's illness, Dr. Mercurio remained open and honest with us, and never once did we feel that we were being gouged or forced to pursue treatment beyond our means. For instance, she clearly inurned my wife that chemotherapy or surgery yielded poor outcome. Zoë was a real trooper through her illness, withstanding monthly visits to City Kitty for antibiotics, fluids, and Meloxicam. We had been told that our kitty would have a few months with us after her diagnosis. She lived nearly six months. Dr. Palmer, the newest doc at City Kitty, handed the euthanasia. Both Dr. Palmer and her tech (I feel awful, but I cannot remember her name!) were amazing to us and Zoë during the process. It was a devastating day, but Zoë went peacefully and the staff was incredibly sympathetic.  A few days after Zoë's passing, we received a card in the mail with the kindest and most reassuring words from both Dr. Mercurio and Dr. Palmer. We miss our little girl terribly, but the card helped a little lessening the pain. Now I know that veterinary care can be expensive, but I find this to be the case in general. I like taking my buddies to a vet that focuses solely on felines. Also, City Kitty offers a payment plan and I have used it several times now. It may seem silly to some, but I enjoy my cats and they deserve great care. They have received just that at City Kitty. Read Less

City Kitty is amazing! Every time I bring my two cats there, the staff treats them like celebrities. Each staff member is very knowledgeable and very compassionate to the kitties. This place only centers their focus around kitties, so there are no loud barking dogs in the waiting room to terrify your feline friend. Also, they offer free nail clippings which is an added benefit. Read Less

This place is great! Took my 6 year old, less than friendly cat here for a sick visit. I'd only taken her to a vet once before since having her. Getting her out of the house is stressful for both of us! The one time I took her out prior wasn't a great experience. The vet took her from us then brought her back saying they couldn't do the necessary tests because she was hissing. They gave me medicine that was hard to give her and I don't think worked. City Kitty was a much better experience. You could tell they knew how to handle cats. They let us into the room with her at first and let her come out of her carrier on her own and do a little investigating. They treated her with a slow release medication which was a blessing since she doesn't cooperate when I try & get her to take anything. Her problem cleared up and she was back to herself after just a few days. The doctor and tech were both amazingly kind, didn't make me feel like my cat was unwelcome and explained everything they were doing and why. I will absolutely be using them for all her future visits. If you are the type of cat owner that feels bad about putting your cat through the stress of a visit to the vet, this is your place to go. My cat did surprisingly well! I was shocked but they really know how to make it less stressful on the cat! Read Less

City Kitty is awesome! I will never go anywhere else.The entire City Kitty staff is amazing. They're compassionate and very knowledgeable. The office is beautiful - it is nice and quiet, clean, and quirky. The do a great job ensuring the environment is low-stress. They are also flexible and have been able to fit us in on short notice. What I really appreciate is they always do a follow-up call after the visit to check in and see how our cats are doing. It shows they truly care and go the extra mile. Read Less

These folks are fabulous!  If you're tired of dingy crowded vet offices with impersonal, rushed care, City Kitty is your answer.  Their doctors are knowledgeable and caring, and the staff is so friendly and helpful.  Bonus that their facility is gorgeous!  Don't trust your kitty's care to anyone else. Read Less

The staff at City Kitty were all excellent and dealt with my cat in a compassionate and professional way. They were also excellent communicators when he was being diagnosed with hyper thyroid a couple years ago, and put me at ease.  My lower rating is because of the fees they're charging for prescriptions.My cat was a client of City Kitty for about a year and a half and then we moved to another city and had to find a new vet.  He has hyper thyroid, which requires medicine twice a day at no small expense to us, but obviously I want my kitty to live forever, so I will do what it takes. When we were at City Kitty, they would order the medicine, and I would pick it up there and pay them.  The cost was ~$155 for a six week dose.Imagine my surprise when we went to a new vet and were told that typically people order direct from the pharmacy and have the medicine arrive to their home in the mail.  What was equally surprising was that the exact same medicine arrived in the same packaging as what we got from City Kitty, and with the same pharmacy name--Roadrunner Pharmacy, and it only cost us ~$55.  So City Kitty was gouging us to the tune of $100 every six weeks, and adding in the inconvenience of making me go to their location to pick up medicine that can be sent to my home.We ended up going to two new vets before we found one that was a good fit, but they both had us order our own meds online and just verified the prescription with the pharmacy via fax, which makes it seem like this is pretty common.I genuinely liked everyone I met at City Kitty, but I feel pretty sick thinking of all the extra money I spent just because I trusted them and I was worried about my kitty. I can't afford to just throw away hundreds of dollars, and I think they're exploiting people love of their cats to steal their money, which is deeply upsetting.If your cat needs regular medicine, you can order it direct from Roadrunner Pharmacy, and often they will even put a free toy in the box.  I hope City Kitty rethinks this practice. Read Less

This place caters only to cats. All the staff is friendly, helpful, and knowledgeable about cats. They made me feel welcomed and comfortable, and his Vet was wonderful and even called me on her day off to get me the results of some tests. I will never bring my cats anywhere else. And for the record, my cat Stanlee doesn't generally like going to the vet (I mean honestly who likes visiting the Dr) but he likes the staff here so much he sat by the door waiting for them to come back. Read Less

I had a sick kitty so I called my regular vet at 9:00 am and they said he could come in at 2pm that day but I would be charged an 85 dollar emergency fee. I could not understand how a five hours later appointment could justify a fee so I called City Kitty. They had my cat in within the hour no extra fee, I was in and out within another hour and they treated him with kindness as well as being thorough and professional. You can tell they all love kitties and they know what they are doing. The space is calm (no dogs) and I was genuinely surprised that the price was as low as it was because I was expecting them to charge more than the average vet because of location and specialization. I am transferring both cats over to their care and away from the stressful waiting rooms of my previous vet and their ridiculous "emergency" fee. If you have a kitty I would 100% recommend them, especially if your cat gets stressed going to the all animal vet or you just want a different atmosphere where you and your cat are treated like a patient and a worried owner rather than a cash cow. Great concept, well executed. well done City kitty! Read Less

We initially brought in one of our boys because he's polydactyl (has thumbs/extra claw). The extra claw had become ingrown and infected. They trimmed him up and gave him antibiotics. We now bring both our boys in for their annuals. Also, the polydactyl boy goes in about every 10 weeks for a free nail trimming to avoid another infection (he also gets his bum trimmed, which is also free). Great service and they love cats. Read Less

Warning: this review contains sad and potentially upsetting information about my cat. The folks at City Kitty did a great job dealing with my emotional conversations and trying everything they could to help my cat and make his incurable illness more comfortable for him. When it came time to euthanize him, they made sure I had the time I needed to say goodbye and the care to make his passing quick and painless. They sent me a nice card reassuring me that I made the right choice even though it was hard. I'm grateful to them. Read Less

I have been going to City Kitty for the last three years, since we moved to Providence. Dr. Mercurio was my veterinarian for both my elderly male cats and was absolutely amazing. She was always honest and to the point and did not try to push "extras" or sugarcoat anything. Lance, the wonderful veterinary technician, was extremely knowledgeable and always available to give expert advice and tips over the phone or in person. Lance and Dr. Mercurio handled my many, many questions and concerns with patience and expertise and eventually helped me with end-of-life care and decisions for both my elderly cats. I cannot recommend City Kitty, Dr. Mercurio, and Lance enough. City Kitty is phenomenal. If I could give it ten stars, I would. Read Less

We adore City Kitty! I feel like they're a bit on the pricey side, but I don't really have much to compare them to! I have taken my cat there a handful of times. They are so nice to her; you can tell they really love cats! I love how transparent they are, especially given how inexperienced I am in this area. Their bill outlines everything they're going to do and how much it costs. When my cat had a UTI, they talked through everything with me and explained why it was necessary. Their decor is adorable, and the building itself is lovely, which I'm sure the cats don't care about, but I sure enjoy it! Everything is, of course, cat themed. Aside from the employees, who are always an utter delight to interact with, I'd have to say that my favorite thing about City Kitty is that they are a cat-only vet. There are no dogs to stress out the cats! I also love that they have a parking lot, and I love the area they're in; there's a Pet Store right down the hill if you need to buy anything after your appointment! Read Less

I wanted to thank both Dr. Mercurio and Lance, the Tech, for their help with my cat today.  They were both so understanding, kind, and knowledgeable, and helped to assure that she would receive the best care within my restricted budget, for her illness. I will be forever grateful to them. Dr. Mercurio found issues that had previously been missed at another vet and I will never take either of my cats anywhere else.They are very well worth the money. Read Less

I love the new location! I've been taking my kitties here for years. Staff are always incredibly patient and kind with my drama-queen, hissy spitty kitties. The staff are patient and understanding, working with us through both financial and health problems and never trying to shove unwanted products and/or services down our throats. A genuine love for cats is apparent and it never feels like I'm walking into a business. My cats may hate them, but I love them. Read Less

We wanted so bad to like this vet since we've been bringing our two cats here for a couple of years now and hate having to move them to a different vet, but we are forced to find a new vet after the extreme negligence we recently experienced bring our new cat there.  Firstly, we were hesitant to come back here after bringing our two cats there last year for their annual exam because they had cut our cats nails in the most horrific way and had cut their nails too short which caused them pain. We think our cats were traumatized by this visit. We decided we would return there, but just never have them trim any of our cat's nails again. We recently took in a friendly, stray cat and brought him in for a full exam. While there, they told us they would remove a tick that was on him. We asked if they could also check for fleas and they said it is impossible to tell if he has fleas, but suggested we buy the flea treatment from them because he more than likely has it from being an outdoor cat. They also suggested we buy the flea treatment for our other cats (even though they know that our other cats have had no contact with the new cat and are kept in separate living areas).Dr. Mercurio told us our cat tested negative for leukemia so we decided to proceed with his vaccinations and neutering and pick him up later. An hour later, we received a call from Dr. Mercurio advising us that she had read the results wrong and he actually tested positive for leukemia. She proceeds to tell us it is a fatal disease and that he likely won't live more than two years and suggested putting him down. All of this news was delivered to us over the phone. Upset by this news, we immediately went back there to get our cat. We were charged $155 for this visit which was just a physical examination and testing for FIV and leukemia in which they messed up. They didn't neuter him and no vaccinations were given. When we brought him home, we found that the tick was still on him. Even though he was at the vet for a couple of hours, they never removed it like they had promised. After the misdiagnosis and the failure to remove the tick, we were very upset with our visit so we ended up writing to City Kitty management about all of our concerns allowing them a chance to explain and rectify the issue. Dr. Lund responded to our email and her solution was to bring him back in to be tested for leukemia again free of charge. We don't understand how she could think this solution makes sense. Why would we bring him back there for another test when we no longer trust them? How can we trust they will read the results for this test right when they couldn't read the results of the first test correctly?With these questions in mind, the only solution that made sense to us at this point is to bring our cat to a new vet and start all over and have the examination and testing done once again. This means we would have to take more time off work, spend more money, and put our cat through the stress of going to the vet once again all because of something that wasn't done correctly the first time at City Kitty. We do not have a lot of money and it wasn't easy for us to even pay for his initial visit at City Kitty, but to have to pay again to take him to another vet would cause too much of a dent in our wallet. For this reason, we responded to Dr. Lund and respectfully asked for a full refund so that we may take him elsewhere. It's been a week and they never replied or refunded us which has led us to believe that this is a money hungry business that does not care about the cats or people that come in. Yesterday, we took our cat to a different vet for the same examination and testing (without mentioning our prior visit at City Kitty). When we asked about fleas, they combed him thoroughly with a flea comb and told us he did not have fleas, whereas city kitty insisted it was impossible to tell if he had any and just wanted us to buy their flea treatment. The doctor told us he tested positive for leukemia, but was very compassionate about it and NEVER once suggested putting him down. She said he is healthy and could possibly still live a long life and is hopeful just as we are. We were charged $153 at the new vet and this included his rabies and distemper vaccination whereas City Kitty charged us $155 with no vaccinations.   City Kitty is very deceiving from their appearance. They have a very nice, clean office and staff there seem friendly, however, they do not really care about the cats that come in. They are only out to make money. They overcharge for their services and have no compassion for the cats that come in. They know that they made a mistake in diagnosing our cat, but refuse to accept responsibility and rectify the issue. We will never bring any of our three cats there again and highly recommend against bringing your cats there unless you want to risk the possibility of having them misdiagnosed as well. Read Less

I've had a really good experience here so far. All of the staff are really helpful and kind. The services are mid range too expensive, but I guess that's how things are these days. It's a really welcoming environment. I'm glad this veterinary clinic for kitties is close to my house. Read Less

City kitty is the perfect place to take your cat. The staff is wonderful, and the environment is so welcoming and comfortable. I'm so thankful to them for always taking such good care of our cat Cooper. Read Less

Being a bit new to the area, we felt like it was a sign that our new home was so close to a veterinary spot that specializes in cats. Our senior 'furchild' had a health scare last year that has kept us on (very expensive) eggshells for months, so having a close cat doctor takes a little bit of the edge off. Our first visit to City Kitty was a few weeks ago, and we were really impressed by the friendliness and organization of the staff. They were casual and kind, and always professional. We loved our vet back in Brooklyn, NY, however there was always "a lot" going on in the lobby/waiting area. Loud, lots of animals, payment transactions, vet/client conversations, etc. It was disruptive even for humans, so I'm sure it was stressful for the animals, too. City Kitty was practically the opposite. It was quiet and relaxing. A great environment.Both of the people that assisted us (including the vet) were friendly, helpful, and gave us some tips on helping our cat adjust to our new home, and pointed out some things to look for, and preventable medicinal options that may help. It never felt like a sales gimmick. It felt like it came from a place of insight and experience. We appreciated their input.Our cat (aaaaaalwaaaaaays an angel at the vet, thank you) was treated very well, and received a thorough examination - and a couple of needed shots.Some reviews on here mention the high prices of City Kitty, and I do agree. Our cat needed a few things done that day - and some take-home meds - so it was a bit of money (or rather, on par with our NYC vet). Even the person who presented our bill sorta warned us and said, "Sooooo, it's a lot today. A little expensive." I truly appreciated the warning, especially as a first-time customer. It shows that they're at least sympathetic to the high cost of animal care. Besides, I'd be concerned about getting "a bargain" on medical care for my cat. In cases like City Kitty, you do get what you pay for. Read Less

I went to 2 other vets before taking my  Siberian kittens to City Kitty several years ago.One vet shoved pills down the kitten's throat too roughly,  and at the next place the vet  told me she disliked cats and was really a "dog person"  . Really? Both highly acclaimed vets in Providence.City Kitty was  highly recommended by 3-4 friends, and although getting there was a pain, (they recently moved to a far better location with parking and a brighter cheerier place) I finally took my babies there. They only deal with cats, and so the lobby is much calmer with no dogs barking or crying. The comfort level there is high, both for me AND my kittens. Everyone there loves cats and you see it and feel it. The doctors are all soft spoken and listen to you as you tell them whats wrong or just for an annual check up. The vet techs all remember the cats and when I bring them in for a nail trim, or to remove a mat (spa time! - LOL) they all hug them and soothe them. I have been lucky as I have mostly gone for annual shots and monthly nail trim and mat removal. But I would not hesitate to recommend the doctors and their skills and genuine care with your  cats. Pat care is expensive no matter where you go, but you should always ask before you go in what a exam costs, blood work etc if needed. That is just common sense. Highly recommend them!!!! Read Less

We've used Dr Lund and her associates at City Kitty for the 13-14 years we've owned a cat. The service is warm, loving and super friendly to humans and cats - but expensive, as most pet care is. City Kitty is a local public radio sponsor too, which we think is  pretty cool.Since they only treat cats they can do fun things kitty things, like the mosaic cat entryway in the new office space on Hope Street in Providence to the cat totem and the pair of actual office cats who roam freely through the space. I do miss the old girl who would box with us at checkout!My cat developed an eye infection that we noticed at 5:30 yesterday when we came home from work. The office squeezed us in today to address it. I received two calls from them during the day. The first, within 1/2 hour of dropping my cat off, explained the issue. The second came after treatment to give me results and an update on how she was doing. In the past, we've also had next-day calls to check up on the cat - all from the doctor directly. We wouldn't take a cat or kitten anyplace else. Ever. Read Less

Convenient location. Clean facility. Good at handling the animals. Reasonable fees. I just wish what they quote you for exact service was the same when you go to pay. Don't like surprises, 2nd time this has happened. Read Less

City Kitty is fantastic! I adopted a little guy from PARL a few months ago, and they have been like a family to him as we've navigated his health issues. I felt comfortable leaving him there for surgery because I knew that he was under the care of an expert vet, and that the staff would give him as much love and pampering as he gets at home. As a new cat owner, I'm especially appreciative of the amount of support they give to humans. They're welcoming of questions, thorough with aftercare calls, and just genuinely compassionate. That makes a huge difference when your pet is sick, or when you're dealing with new stuff and have a lot of questions. I lost a rabbit to pneumonia a few years back. It wasn't the pneumonia that killed him, but the fact that he stopped eating. An ER vet sent me home with instructions on how to force feed him, but it was a struggle. I often wonder if I could have saved him, or at least made the end of his life more comfortable, with more support and guidance. It means a lot to know that my cat is in good hands and I won't have to ask myself that question with him.If you communicate that price is an issue, they will walk you through a quote before proceeding with treatment. They also do payment plans. I think they could probably afford to be less accommodating with finances given that they're a higher end clinic on the East Side, so I'm ok working with the price tag, even though I'm completely broke. Read Less

I love City Kitty! They've taken care of my cats since I moved to RI in 2001. Dr. Lund and her staff are compassionate, knowledgeable, and they really seem to love what they're doing. Plus they only care for cats, which means they have specialized learning about feline care, as well as the fact that when we are in the waiting room, there aren't any dogs there, too, to make my kitties more nervous.Read Less

100% the best vet clinic I've ever been too. I've never met a kinder staff! I was also in awe by how incredibly cute the decor was! I've never felt more welcome at a veterinary clinic and I will absolutely be bringing my kit for years to come! Read Less

Every staff member demonstrates profound love and affection for these marvelous - and sometimes frustrating - creatures with whom we share our lives. City Kitty staff members are patient, helpful and supportive when owners navigate challenging times ... such as socializing a cat who grew up with little human contact. Read Less

First, as an East Sider, we are thrilled that City Kitty has moved to our neighborhood. Much quicker to get for our elderly cat there. Second, we love everyone there, from Doctors Lund and Mercurio, to Lance, Rebecca, and everyone else, including the two kitties. They are kind,thorough and very knowledgeable. Purrfect vet. Read Less

The veterinarians and and veterinary technicians at City Kitty have provided wonderful care to my cats. Two and a half years ago, my cat developed cancer in her throat at the age of 9 (no, I do not smoke). Eventually, she had to be put to sleep. Dr. Mercurio and Lance supported me and my cat through this painful time. Their tact, kindness, and empathy meant the world. When I finally adopted another cat, Dr. Mercurio helped me work through his allergy problems.Yes, City Kitty is not cheap, but I don't care. Their specialist knowledge is worth every penny.   One example: my cat who got cancer had feline herpes, which used to manifest as a weepy, crusty eye. City Kitty suggested I give her a daily amino acid supplement, Vetri-Lysine Plus (you can get it on Amazon). It worked; luckily, my cat thought it was a tasty treat. It really kept the herpes outbreaks under control. When I ran out of the Vetri-Lysine Plus and tried to get it at vet places near my work, in Massachusetts, or at the vet ONE BLOCK AWAY from me in Providence, they had no idea what I was talking about. Read Less

I've taken my cats here for years. I love the staff and the Dr's are great- very knowledgable and thorough. They also offer very accommodating payment plans if needed. I would definitely recommend City Kitty to anyone with a cat! Read Less

The staff at City Kitty are amazing! I brought my kitty Hanna there, because my other vet couldn't seem to figure out what the cause was for her chronic diarhhea. Within 5 minutes, Dr. Mercurio had a pretty good idea as to what was wrong. We ran some tests, and they came back positive! We can now cure her diarhhea and my babe won't have to live like this anymore. I will never bring Hanna anywhere else. Read Less

I've never had a cat before so I had a ton of questions. Dr Mercurio patiently answered all my questions and I didn't feel rushed at all. The office even called the next day to see if I had any other questions. But most importantly is that I felt confident that she knew what she was talking about (unlike the first vet I took her to). The staff were also friendly and knowledgeable. The office was quiet and relaxing which I'm sure Nala appreciated. You can park for free in the lot across the street. Just don't park against the parking garage (in that lot) if you want to avoid a $30 ticket from Brown University. The faded signs are literally 10 feet high and easy to miss.The price was higher than the costs I'm typically use to with my dogs. The exam alone was $58 and an ear cytology (swab) was $27 (a rescue friend of mine says her vet does this for free) but at least the ear cleaning was free. I did stop her before she gave shots (I didn't want them because I'm still looking for her owner and if not the town does them in the spring for $10) which were about to be administered had I not stopped her. She was fine with it. Just remember that you don't have to do everything they suggest. Their original procedure estimate was $264 and after skipping most of the suggestions I ended up paying $85. Like my friend says their job is to load up the bill and your job is to knock it down. Overall, it's a bit pricier than I'm use to but having a vet who can diagnose properly and give correct advice is more important and worth giving the 5 stars. Read Less

I've heard rave reviews about City Kitty from fellow feline owners, so it's immediately where I took my two cats. One of my cats was a shelter cat from the Providence Animal Rescue League, so I got a discount on our first visit.  Our other cat was found in the woods, so his first few visits included a lot of shots, deworming, neutering, etc. I like that it is a small establishment, and doesn't smell of sanitizing chemicals like most animal clinics do. There aren't any other animals there - like dogs - which often scare my cats, so I'm thankful for that. The staff seem kinda and truly caring, but I did have a not so pleasant experience with one of the vets. She gave my cat shots when I just came in for a sick visit, and then I was presented with an epic bill that I had not intended upon having that day.  I sent City Kitty an email about my negative experience and the vet called back, but never apologized. She just said things like "well, your cat needed the shots anyway."  I didn't disagree with the fact that my cat needed the shots, but I just reaffirmed what I wrote in the email that it completely caught me off guard, that I had told the attendant that I didn't want the shots today since I thought my cat might be sick, and that the cost was something I really wasn't financially comfortable with on that particular day. The vet's callous remarks and tone totally turned me off from this clinic. The other major negative factor when it comes to City Kitty is the cost. They are a boutique vet care clinic, and they charge boutique prices. Now that I have two cats, I honestly think I might need to go somewhere a bit cheaper...especially after my last experience. Read Less

I just had my first appointment at Citty Kitty and can not say enough good things....the location is great, convienent in a fun and interesting space...the vet techs (Lance and a woman) were awesome, and I really could tell that they knew what they were doing and handled my husband's cat from hell with gentleness and ease (despite an endless stream of growls and hisses).  We saw Dr. Mercurio, who was also great...no judgement on our cats' overdue vaccinations, or pressure/pushing expensive interventions, products, or anything..just a good, sound eval, clear recommendations, and helpful advice.  I look forward to coming here for our future visits.  Would recommend to anyone and everyone!!Oh for our two cats, one healthy and one needing some acute management, I found the prices to be EXTREMELY reasonable...much much less than we came to expect in DC area and Boston.  I was expecting to pay a good deal more than I did for the care of two cats. Read Less

I've been taking my two cats to City Kitty for years and I'll go there as long as they're open for business! The first time I walked into the office I was a little concerned- the office is in a building with exposed beams and a bare (cement?) floor. I knew it was either going to be a funky, cool vet OR some crazy vet that lost their license and was trying to make a little cash opening up a small office until he was discovered. Thankfully they ARE the cool, hip vets that treat you (and your cats) like their family. I've never questioned their knowledge or sincerity. I have had several emergency situations (my cats eat everything in sight) and they are always up front about my options for tests, X-rays and medication- and, if I ask, they always tell me what to expect in terms of the cost for each of my options.On several occasions they have taken my cats in the back from some tests and have checked in with me to ask if I want to authorize additional test that they feel may benefit my cat. They never take the liberty to get 'test happy' and give me a huge unexpected bill.Although they aren't "cheap" I have found that their prices are the same as other legit vets that I have taken my cats to in the past and I don't mind paying their prices because we are treated so well in their office. They are also amazing at follow up calls to check in on your cat if they've recently seen them in the office for a problem. The vet even called me from her home on a long weekend when my little one was sick. That's impressive!Also, they carry Science Diet food at a reasonable price, as well as cat toys! I suggest giving them a try if you are looking for a new vet. Note: Parking directly in front of the building is metered (usually a few open spots) so bring quarters! Read Less

We tried this vet on a recommendation from someone at my husband's work. The office was creatively decorated but not clean at all. I'm all for being artsy, but I do think a medical office needs to be clean. In regards to the actual medical care...the doctors' assistants were friendly, but tried to convince us to do a lot of tests on our cat before we had even met the doctor. The doctor then tried again to get us to do the tests, even though our cat is perfectly healthy. We were disappointed that this office seems to be more devoted to running up the bill than having lasting relationships with their patients. Read Less

We should have read these reviews before we went to City Kitty. We didn't see the other doctor, we saw Dr. Lund and she was terrible. Like others have already said, she tried to talk us into doing lots of tests on our cat and made us feel bad when we didn't do them. For the record our cat was not sick, just there for a check up. We already made an appointment for our other cat somewhere else, and have no intention of seeing this woman again. Read Less

If you can go and see Dr. Mercurio, it may be worth your while to visit City Kitty in Providence with your cats. However, after a few years of taking our cats to City-Kitty we have been finally called it quits simply due to the fact that we can no longer deal with the owner/Dr. Lund. She does not listen, she seems to care more about being in charge and what she can charge your for then actually taking care of your cat. We had a few dealings with her over the past years, but the last time was enough for us. Sad to say we are no longer taking our cats to City-Kitty. It's a shame, too because the staff are great and so is Dr. Mercurio. Read Less

I initially went to City Kitty due to : reviews and they are only cats. However- their prices are thru the roof AND they try to ""convince"" you to get every single test for your cat. Literally every test. Why do I need a feline AIDS test? Anyway- when I chose to not opt for every test(which is reasonable) I got raised eyebrows. each test I opted out of I got a look like I was killing my cat. It felt very manipulative and not understanding that I am not a rich kitty owner who wants to blow $500 at the vet. My cat is healthy and fine, and so is my wallet. Read Less

I completely agree with the last review, I have been a client there for many years mainly because i dont like exposing my cats to dogs barking in a waiting room. The car ride and the visit is stressful enough for them. Dr Lund often orders several tests and claims that they are ""all"" neccessary. After several years and thousands of dollars worth of vet bills, I finally decided to put a stop to the madness, I quit doing allllll the tests and buying all the meds she prescribed. I couldnt get out of there without spending less than $350, no matter what the cause of the visit. Now I will allow the minimum testing and then go from there. I know a physician who experienced the same thing with her vet, she says that almost all vets will go for maximum testing even though one test could tell everything you need to know, Unfortunately you need a doctorate in order to combat them competantly. Dont forget, it's a business, not a charity! We are mercy of the vets, we have to trust them but always proceed with caution. We dont like to feel like we are putting a pricetag on our animals life, and the Vets know that so they play on our guilt and use it to thier advantage. Another thing, usually after I brought my cat there for an illness, they always call looking for a follow up visit. If the cat is doing fine, why should I go running back, for them to tell me ""hes doing fine""? Dr Lund, a good Dr, but shes got to back off on the up charges! She is going to loose lots of business. I periodically go to another vet just to save money and my cats are still alive and doing well. From here on, I try not to let any vet know how much I love my cats. I've said things like ""ahh if treatment is too much I'll just put it down and get another"". Sounds revolting, but it works. Haha, btw, they are my babies and I would be devestated if anything happened to them, but shhhh, dont tell the Doc.. Read Less

My daughter's Ragdoll was brought to City Kitty with a fever. I have a Himalayan cat that was a patient at City Kitty, but never had to take the cat there for any treatment, so I had NO idea the prices City Kitty charged. The vet at City Kitty began to take x-rays, blood work and numerous tests. When asked if the x-rays were necessary, the vet became very defensive and condescending. She made her feel guilty so she agreed to the tests they advised her to have done. After the 2 x-rays, blood work, 2 shots, and a $550.00 charge on her visa, my daughter was sent home with the cat. The next day, City Kitty called with the results of the blood work-INFECTION! (which is what I had told her before she went to the vet). She was told to stop by and pick up the medication and food- WHICH SHE WAS ALSO CHARGED FOR! There are many great vets in Rhode Island and all 3 of our cats will be new patients at one of them! Read Less

For years I've been partial to my cat attending a cat only veterinarian. Not only as he reached the older years but because with experiences, I've learned as a person, if I had a tooth issue I wouldn't go to a foot doctor. It's the same with cats, they are a different type of animal with different needs and at Citty Kitty they understand that. They're also wild about cats so although no, my cat would rather not see the vet, when he does, they're efficient, quick, knowledgable and he's less irritated for it. If you're as particular about your pet's care not only for the long term investment in their health which equates to your wallet and both yours and their states of mind, I'd go here hand's down. More importantly Dr. Lund, the lead Veterinarian and owner is simply great at what she does and you can tell that at once. I'm pretty protective of my pet's care so my being won over is no easy task and they're available and wonderful in explaining any questions you have or concerns. It's common for Dr. Lund to call me with routine test results if she senses my unease or even just that she knows how much I love my boy. I'd recommend them highly and went through nearly two vets when I first moved to Rhode Island before finding them. Don't be fooled that they are costly because they specialize in cats, they're not. The are often more reasonable becuase they get it right and as a main, their prices cost no more than any other vet. M. Tobin-and my Cat, Maka Tobin Read Less

My girlfriend and I recently moved to Rhode Island, and brought our cat here based on the great reviews. After going, we're wondering if there was a different vet there when those reviews were written than there is now, because we thought this place was awful. The vet (a woman whose name I can't remember) was condescending and did not seem interested in our input at all. She tried to bully us into doing expensive tests when there wasn't even anything wrong with our cat (we were there for shots.) After we decided not to do the bloodtests, she acted like we were being negligent and uncaring. The staff was ok, certainly nothing great. I doubt we'll go back here. It seems like the only thing this vet is interested in is money. Read Less

we love Dr. Lund. Our cat has been going to City Kitty since we moved to Rhode Island, and she has always taken great care of her. I wish my own doctors were so kind and good! City Kitty is the best place to take your cat, especially if your cat is spoiled like ours. Read Less

I saw City Kitty on a news segment recently. I never knew there was a vet who saw cats only in Providence. I hadn't been happy with the vet I was seeing and called to make an appointment. What a good move on my part! This vets office is wonderful. The doctor was gentle with my cat and helped me understand everything about his problem. The office is definately different from any other vets I've been to. There's no medicine-y smell to it and it's decorated in a very neat and non-clinical way. I am really happy with City Kitty and recommend it highly to anyone who wants the best vet care for their cat. Read Less