I've been a client here since 2006. They've helped me to care for seven cats and dogs over the years, two with chronic health problems. I've never had a bad experience here. None of the doctors have ever tried to push me into any kind of treatment, nor have any of my furbabies been mishandled. My only complaint is the parking, which I'm sure they're aware of, since they all have to park their own cars behind the building in a dead-end. There isn't much they can do about it at that location. Read Less

I followed Dr Schneider from her previous hospital to here. She is a wonderful veterinarian and took great care of my pets.  I don't know her name but the vet tech we use is also wonderful. She is very knowledgeable, patient and answers all questions.Unfortunately the receptionist-person answering the phone is really unfriendly and unwelcoming, so the first impression is very unfavorable. If the person in that position were better I would give them 5 stars.  Truthfully, if I weren't following Dr Schneider and my first impression was from the receptionist I would go to another veterinarian. Read Less

Great pet care, the staff all seem to really love dogs. So far have been pretty good about last minute appointments as well as basic check ups. Will continue bringing our dogs here for foreseeable future. Read Less

They took us as an emergency appointment after hearing our cat's symptoms and were incredibly kind and understanding about everything. We've switched to them and I wouldn't hesitate to recommend them to anyone. Read Less

My experience here was just OK. I'll probably be finding another vet. The office looks old and dirty in some places. I was 15 minutes early for my appointment and ended waiting what seemed like an unnecessary amount of time both before and after, which was weird because nobody else was there.The vet tech that I spent the majority of my time with didn't know their stuff. They tried to vaccinate my dog for something that was clearly listed as done on his vaccination record. They also recommended a medication that he was already on. I wondered if they knew what they were doing for these routine things, so I'd be skeptical of going there for anything more serious.The vet was just OK. Probably spent five minutes looking at my dog and doing his shots. Not much personality or interest in us.Overall not horrible, not great, but I'll continue to look for something better. Read Less

Dr. Springer is a wonderful vet. I have had my dog Larry for two years, and she has taken very good care of him. Unfortunately Larry has a sensitive stomach, so he has needed to make almost monthly visits in to East Side. But everyone at East Side treats him like family, especially Dr. Springer. She has helped us through treating his stomach issues, and she has gone above and beyond with support and advice. Larry actually looks forward to visiting her, and I trust Dr. Springer to take good care of Larry and any pets I have in the future. I would highly recommend Dr. Springer and East Side Veterinary to other pet owners, and I often try to convince my friends who have pets to switch to this office. Read Less

I do not have enough good things to say about East Side Veterinary Clinic, and especially about Dr. Springer Slepkow.  Three years ago I moved from Somerville, MA to Cranston, RI with my two cats, one of which had recently been pretty needy in terms of medical issues. I cried so hard when I had to leave my vet at Arlington Animal Clinic and was unsure that I would find a vet who was just as caring as all of the vets at that clinic. Luckily I had a co-worker at the time who was living in Providence and she recommended Dr. Springer and East Side Veterinary to me. Unfortunately, only a few months after moving, my cat Zoe became very ill. After a long battle, Zoe ended up passing away from cancer in October of 2015, about a year and a few months after I had moved. Now, this is ultimately a sad story, but I am writing this review to tell everyone that one of the best things that happened to me and to Zoe was getting recommended to Dr. Springer. She supported us through every step of Zoe's diagnosis and battle with cancer. Even before the cancer was diagnosed, Dr. Springer was there to help and guide me through tests and to give advice during the multiple times when Zoe wasn't eating or didn't feel well and we didn't know why. After one weekend when Zoe had to be hospitalized because she hadn't eaten in days and was drooling from nausea, I decided to have exploratory surgery done on her in order to figure out what was really wrong. Dr. Springer went out of her way to talk to me on a Sunday night and give me advice on what to do. She also arranged an emergency surgery the next day for Zoe, that she was also present at. The surgery ultimately helped to determine that Zoe did, in fact have lymphoma. I spent 6 months treating Zoe with oral chemotherapy, and I was able to make her comfortable and spend a bit more time with my baby girl. This was all thanks to Dr. Springer. When I thought it was time to say goodbye, Dr. Springer helped me to feel like I was doing the right thing and she reminded me what a good mother I had been to Zoe.Zoe was my first cat (besides the ones that my parents had when I was a kid) and I miss her terribly. However, I am so beyond thankful that we found Dr. Springer, and that she continue to take care of my other baby Jake, and my new baby doggie. Dr. Springer and everyone at East Side Veterinary care so much about animals and their doggie and kitty mommies and daddies. I want to thank them from the bottom of my heart for everything they have done for us over the past three years. I will be very sad the day that Dr. Springer retires from being a vet. Luckily, I am pretty sure that I am older than her, so hopefully I won't see that in my lifetime. :)  Thank you Dr. Springer for being amazing and for helping to support me through the toughest decision I have ever had to make in my life and for continuing to care so deeply about our little family. Read Less

My pug, Charlotte, has been seeing Dr. Springer for about 5 years. I have honestly never worked with a more compassionate, thorough, and professional doctor. Charlotte has had an array of problems from UTIs, crystals, infections, eye problems, dermatitis and other allergies, to diabetes scares etc, the list goes on, (pug life). Every visit, Dr. Springer was very clear in her approach, very vocal with me and her team, and always listened to my concerns/worries/fears and even crazy pug mom antics. She always explained every condition, medical term, went over results with me in thorough detail, gave me a variety of options to choose from, and ALWAYS made time to personally follow-up with me to check in on Charlotte. Even if Charlotte had to see a different doctor because of scheduling - Dr. Springer still ALWAYS called me to talk about Charlotte's illness. She is clearly very committed to her patients and the practice. Pugs are tough little creatures, and her understanding of the breed, and how to approach Charlotte's issues was really fantastic. I have never trusted a doctor as much as I trust Dr. Springer - and I know Charlotte feels the same. I wish my own PCP was as good as Dr. Springer. I would, without question, recommend her to any pet owner looking for a veterinarian for their fur child. Her + the team at East Side Vets are absolutely lovely - thank you all for taking such amazing care of my pug child. Read Less

Dr. Schneider and Dr. Murphy take the most excellent care of my geriatric chihuahua and are the kindest people in town. I'm one of those small dog people who loves the dog as I would a child. These DVMs and techs consistently give my little old 5 pound dog excellent veterinary medical care. Great practice, awesome vets and techs. Read Less

I took my cat here because his gums are bleeding. One of the vets assessed him and said come back in 6 months. Roughly 4 or 5 months later, it happened again so I took him back. The vet said something about possible cancer, then took him to do tests. I asked the tech to see the notes the vet wrote last time, and when she brought them to me, three things were written as possible causes. One of them was cancer. The vet thought this could be cancer 4-5 months earlier and didn't tell me. I left and never went back. City Kitty will never do that to you. Go to them for your cats. They will always be truthful and take care of you and your pet. Read Less

When we adopted my daughters cat she came with a upper respiratory infection that she will always have so I knew right away we would need to visit the Vet more than usual. The very next day after adopting we had an appointment for a check up at East Side Vet. We were greeted and we checked in being it is my daughter's 1st cat I let her do it all - besides the paying. The staff were very nice and took the time to go in to detail about what to expect with her cat care and her illness. They gave us tips on what to give her for vitamins to help her suppress the symptoms and plenty of medicine to help her feel better. The first couple of months were rough because she would get so stuffed up when she breathed you could hear her struggling. With lot's of love and great care from her Vet plus plenty of vitamins and meds she is doing fantastic! We don't have to visit the Vet as much these days and when we do it is for a nail clipping! Read Less

Called. Because my new puppy was having an allergic reaction. They got him in right away, and called to check on him the next day. Even though I live in Burrillville I will be making the trip here for my puppy. They came highly recommended by a friend. Read Less

I can't say enough good things about East Side Veterinary. Every member of their staff has been amazing, their prices are very reasonable and I've never felt pressured into making purchases. I'm so happy to have found a vet's office that I'm truly happy with. Read Less

I cannot say enough good things about this place.  (1) I called to make an emergency visit for my dog, he developed a severe case of kennel cough from a dog I adopted.  I called this morning and they scheduled him an appointment that afternoon.  (2) Even though he had a possibly contagious disease, they took appropriate precautions and didn't talk down or make me feel like an incompetent pet owner.(3) The entire staff was extremely knowledgeable, helpful, courteous, and understanding.  I do not have the easiest of pups to deal with.  I've never had a pet this sick so I had an awful lot of questions.(4) I'm not sure why so many people have complained about the price of care.  Yes, a visit is maybe $10 more than most other places I've looked, but they are 10 minutes from my house and are open for working people hours, I don't have to take any time out of work.  Kind of worth the extra money.(5) I do not believe they are only in it for the money.  My dog came in with a very serious condition.  I was given two estimates and two options.  They did nothing without my consent and without explaining why they needed to do things.  I will absolutely be coming here again for both of my dogs.  Before I brought Riley in for his visit, he was lethargic, wouldn't walk down or up stairs on his own, was not eating or drinking, and had a very high fever.  Within four hours of treatment he is already showing positive signs.  He is eating (slowly and moderate amounts), and he is relieving himself as normal.  I am beyond happy with this place, they brought my best friend back. Read Less

It was a long journey for Titi and I always felt she had the best care with Dr. Springer . she sat on the floor with me and titi until the last breath. She was very sweet with Titi . I have no words to thank her all the care . Read Less

came here with my dog. Friendly enough staff but not very interested in listening to what YOU have noticed about your dogs behavior. 15 mins and a $300 bill later, I leave with some UTI meds, no information I couldn't have found online, and the distinct feeling of misdiagnoses. Well, it's a couple months later and she is experiencing the same issue. Maybe the choice of eastsiders with money to burn, but I cannot recommend this vet; in fact this is my first "Bad" vet experience. Read Less

My dog went missing 3 times within 2 months the 1st time they send a police officer to my house to notify me a pound had him. second time a person finds him and called the vets number that was onhis tag. All they did was give the person my street name. WHY? They were nice enough to drive up and down the street asking everyone if they recognize the dog. 3RD time he chased a cat and broke loose of his collar. Missing for almost two weeks! A person took him in and called THIS vet which was the only number on the collar. They left their info incase the owner called to call them. THIS vet NEVER CALLED ME NOR GAVE THEM MY INFO! They left me and my family broken for almost two weeks with NO help to return our dog home. Only said to search a FB page for lost animals. KNOWING i posted about him being missing there. DID NOT HELP AT ALL!!! WHY!? I DO NOT KNOW but i now despise this place! We couldve never gotten our dog back Read Less

I followed Dr. Springer here from OSVS, where she first saw my dog on emergency and saved her life about 5 years ago. I am ver late in writing this, since unfortunately my old girl was just put to sleep due to cancer. During her first visit throughout the visits in the next five years, Dr. Springer, OSVS, and Eastside Veterinary helped me tremendously. They also helped let me know when it was time to "let her go" and always focused on the bigger picture. It's too late to send a "thank you" card, but I hope one day they read this post.... Read Less

My cat has had a bad reaction to one of the annual shots. The vet was very on the ball. She followed up with me by phone, she gave Cleo a shot to take down the fever. The only problem with the clinic is the parking. Read Less

This is the only vet located on the east side of Providence and is actually located inside a building that looks like a house. It's likely a house that's been converted into a veterinary clinic. It's very homey and clean. My biggest issue even before you get in is the fact that their drive way is one way and you can't turn around. Each spot is so narrow and getting out of there is a nightmare. It's so much easier to just park on one of the side streets especially if you have a bigger car.There are a lot of people working here so you are attended to right away. Everyone I have worked with so far has been so very nice and I have not gotten that unfortunate impression that I know more than the vets! They have very valid opinions that is backed up by research so I definitely trust their recommendations. They give you a lot of options and give you the pros and cons of each so that you can make an informed decision. I took my dog here to get spade and it was a very easy process for booking. They don't have a flat rate as it depends on what they find inside as they go through the surgery. You'll find that this is the case whatever you do here. They offer a lot of vaccinations and you'll have to make the assessment as to which is going to be worth it. If you go with everything they have on the list, then you'll run yourself bankrupt so you just have to be able to make the judgment call yourself.With that said, they know what they are doing and everything they do is exceptionally professional. I recommend this place just know you don't have to say yes to everything they suggest! Read Less

We have been taking our two cairn terriers, Rufus and Ozzie to ESVC for 3 years. Shortly after we adopted them we brought them to see Dr. Oni Springer. She was so knowledgable about the breed, thorough with their exams and obviously an animal lover! The dogs love her. We had one incident with Ozzie getting bitten by a neighborhood dog a year ago. I was traumatized by the event but her calm demeanor and assurance that he would be fine, expectations of how he would react to the medications calmed me down. I would highly recommend this clinic. It is very clean and every time I'm there I never have to wait. it is organized and the staff is friendly and very helpful. Read Less

I have lived in the Providence area for 10 years now. I have been using Eastside Veterinary Clinic since we moved here. They have been nothing less than excellent with the care of my pets. Currently, I have 2 beagles and a cat and Dr. Andrea Springer, who has been our vet of choice since she began working there, has been wonderful! Both of my beagles have developed issues and Dr. Springer has always taken the time and care to offer us all the possibilities and all the avenues for diagnosis and treatment without fail. She always makes sure we have printed material to educate ourselves with about their conditions and offers several options. I have never had any of the vets or staff treat us or our pets with anything less than their best care and attention. As long as we are in this area, I will always take my pets here for their veterinary care. Read Less

I wanted to set the record streight about this place. I have been taking my pets to this place since the doors opened. I have had many procedures done ranging from spaying cats to shots for dog and the worst thing I ever had to do. Putting down both a dog and a cat. The last two being the most recent. I have to say that from day one they have been courteous, the place is spotless, the vet techs range from new and not so experienced over the years to kind compassionate and knowledgeable (GABBY!). This can be said for any business. I have dealt with about 4 different vets during my time and they all seemed to have my pets best interest at heart. If you feel taken advantage of, did you ask for best/ worst case scenario options? I have been given the must do and the should do list with every procedure that was costly and never did I feel like it was unfair. It's an east side office and things cost money it is a clinic. Ut also a business, this is forgotten when it is your baby but they see everyone's babies...it's their job, if you feel that you aren't given the attention, call them on it! I am sure they won't mind hearing your disputes with he right tone and verbiage. The last two visits were to put down a 20 year old cat and a 14 year old dog.. I was devistated they took the time to become my "therapist" for a moment and they were as kind as anyone could be in a touchy situation like that. They were not trying to rush me, there was no minimizing and honestly I was there over an hour! I will take my next pets there as well and hope that a few people that have posted negative things here will not reflect to those reading the quality of care you will receive at this clinic.. I know My dog was one of their first patients. All my experiences with them have been professional and even at times personal without being inappropriate ever!! I only give the four stars because I hate rating my loss if my let's as fantastic but they are very good at what they do, and they do care! Cost isn't the cheapest around but I am not sure that cheapest and care should be in the same sentence when it comes to family and medical issues right? I hope that you give them a try, they will be your "furever Read Less

Our 19 year old cat had to be euthanized. My husband and I made an appointment for 6pm, supposedly the last appointment of the day, as we wanted our beloved cat's last hours to be peaceful and serene. They were anything but. Rather than telling us that the clinic had two very loud barking dogs and either keeping us in a room away from these dogs, or asking us to wait in our automobile while these dogs were bering treated, we were put in a room right next to them. We sat for over 25 minutes while the dogs were being treated and wildly barking and our 19 year old cat was scared witless, trying to get out of our arms and pleading with his eyes. We asked the receptionist why we had to wait in this room with the dogs barking and the cat shaking and she said that ""other people had appointments too."" The last vision we had of our cat was laying there with his wide eyes open after his first numbing shot. It was a very sad experience. Read Less

I brought my 16 year old little dog to this clinic because he was so sick and dying. I knew he needed to be out of his suffering. Never once did he cry or wimper even though I could see he was in pain at home. I carried him in he was so thin and tired.When the vet came in she was rather heartless. She said we will give him a shot to tranquilize him then a second one to stop his heart.Then she gave him the first shot. He cried out in such excruitating pain I could not get that image out of my mind. Never in all the vet appoitments had I ever seen him react to a shot like that. That should never happen. No animal being euthanized should have that much pain subjected to them before their death. I had other animals euthanized and never had this expereince. It was horrifying. The worst last moments with my beloved dog are now agonizing to recall. I wanted my poor dog ito be at peace but I am so sorry I took him there. The experience could have been so so much better for him and for us. Read Less