UPDATE IN RESPONSE TO OWNERS 2ND RESPONSE:
IT'S PRETTY PETTY TO RESPOND TO THE TIME.....
I understand as the owner you take this personal but you should see this as an opportunity to train and retrain... Read More
UPDATE IN RESPONSE TO OWNERS 2ND RESPONSE:
IT'S PRETTY PETTY TO RESPOND TO THE TIME.....
I understand as the owner you take this personal but you should see this as an opportunity to train and retrain the techs to be compassionate , I need to say that the doctors there are good but the techs they set the tone , and I hope you realize as the owner this back and forth is pathetic ....but i understand this can be emotional for you
UPDATE IN RESPONSE TO OWNER'S RESPONSE:
Yes I was upset but I have a clear account of the situation and the tech did NOT say that to me if she did why would I wait "7" mins { its pretty funny how you timed me but couldn't help me } and it is true that I left without saying anything because nobody cared about me being there so why would I say I was leaving....We can go back and forth, I was there were you? Please do not make up statements that are not true and I know your not an emergency facility, I went there because I live so close, I thought "CARE" for animals would have compassion
Went to care for animals with my dog who was dying, did not have an appt because I could not schedule when she would die, the girl at the desk asked what I wanted I told her I think my dog is dying can someone check her out , I don't want her in pain, she went to talk to someone else who looked at me ,and could clearly see my dog did not look well, proceeded to stop at the desk to show an employee how to do something than came to me and said ,"What is the problem" i told her and said isn't her tongue hanging out and not moving, she said a little , like I was annoying her, she than asked if I had been there( I have but have not been for while and for some reason that was important she than said it will be a while, I waited for 10 mins and left to go to another vet, another person that was waiting for her appt suggested I should leave because she needs to be seen ASAP...for a place that "CARES" for animals they failed. I hope anyone reading this takes this review seriously Read Less