The staff is friendly and the facility is nice and conveniently located but the prices are ridiculous. They obviously care about the animals but caring doesn’t excuse a bill over 500 dollars for boost... Read More
The staff is friendly and the facility is nice and conveniently located but the prices are ridiculous. They obviously care about the animals but caring doesn’t excuse a bill over 500 dollars for booster shots and a years worth of heart-worm. I had my first bad experience a year ago when my dog hurt her knee and I was told to go to a surgeon that quoted me a price of $4000. I got the surgery done for 1000 elsewhere. I am now moving and need to fly my dogs. I wanted to get them completely up to date with shots. So this time I called ahead to ask what this would cost. Thy quoted me around 350 dollars which seemed high but not unreasonable. So I get to the counter after getting it all done and guess what......$549. To provide some perspective. My dog had a knee replacement surgery for $1000 dollars. Sorry guys. I know they care about the animals but this is bad practice and I feel like This was a bait and switch. Fool me once shame on you. Fool me twice shame on me. Read Less
Travis Lights
22 Mar 2018
REPORT
Beautifully located on John's Island this Vet clinic offers several services for pets in need. The energy is good and the staff is knowledgeable and Friendly.
Barbara W.
13 Feb 2018
REPORT
We were here from Michigan and had to visit this practice. The office is spotless and the staff very friendly.
Mitch Goldenberg
16 Jun 2017
REPORT
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. The... Read More
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. The phone call with Tanya the owner went well. We get a letter the next day telling us to find services for our three Labrador's somewhere else. I am in complete shock. Shame on you BENJAMIN GRUHLER and TANYA DOWDY. Read Less
Mitch Goldenberg
15 Jun 2017
REPORT
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. ... Read More
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. The phone call with Tanya the owner went well. We get a letter the next day telling us to find services for our three Labrador's somewhere else. I am in complete shock. Shame on you BENJAMIN GRUHLER and TANYA DOWDY. Read Less
Sarah H
10 May 2017
REPORT
The Angel Oak team is wonderful and I would recommend them to anyone! I never wait when I have an appointment and even as a newer patient they know my dog and I right away when I call in, which is so ... Read More
The Angel Oak team is wonderful and I would recommend them to anyone! I never wait when I have an appointment and even as a newer patient they know my dog and I right away when I call in, which is so nice. I also appreciated the support and education they provided when my dog was a puppy. It was above and beyond. Sometimes they're prices are a bit higher than other vets, but you absolutely get what you pay for here! Read Less
Karen Holder
29 Oct 2014
REPORT
I love love love Angel Oak Animal Hospital!!!!
My Yorkie, Graci just had her teeth cleaned and some pulled, I was very scared for her to have the procedure as she is 13 years old but both Tanya and Dr... Read More
I love love love Angel Oak Animal Hospital!!!!
My Yorkie, Graci just had her teeth cleaned and some pulled, I was very scared for her to have the procedure as she is 13 years old but both Tanya and Dr Ben convinced me it was in her best interest health wise. It has been 14 days now and my little Graci is running around like she is a puppy again and eating everything in site! I have to say I am so glad my neighbors told me about Angel Oak, it is a vey pleasant and cute place to bring your pets, the staff is very friendly and you will feel like you have known them for years. I will never trust anyone else to ever take care of my Graci :)
Thank You Angel Oak Vet! Read Less
Jimmy Brown
30 Jan 2014
REPORT
When we got our puppy back from Angel Oak we where playing with her on the bed and noticed she smelled like pee. Couple days later she developed an infection.
BEWARE they are always trying to up sell ... Read More
When we got our puppy back from Angel Oak we where playing with her on the bed and noticed she smelled like pee. Couple days later she developed an infection.
BEWARE they are always trying to up sell you on 4 to 5 products every visit. They even where trying to up sell me on a product that my dog did not need because they sold it to me the last visit. I would strong suggest another vet who isn't trying to nickle and dime you. Read Less
Karen Moran
27 Nov 2013
REPORT
I found this vet to be more concerned about money than quality of care. Their prices are stupid expensive; $49 for an office visit & $191 for blood work, which is more expensive than it is for a human... Read More
I found this vet to be more concerned about money than quality of care. Their prices are stupid expensive; $49 for an office visit & $191 for blood work, which is more expensive than it is for a human. All told yesterday it was $320 for a visit, blood work, an antibiotic shot and 4 single dose syringes of pain meds.
My older cat was unable to urinate. Perfectly healthy up until yesterday. The vet prescribed an antibiotic shot that lasts for two weeks instead of daily oral meds; Convenia.
I have since learned Convenia is for skin infections and not the kidney/liver issues they supposedly had concerns about. (Note the precautions below). Convenia also has a laundry list of adverse side effects and because it wasn't a single dose if she has reactions to it - I can't stop giving it to her - it's now in her system.
They also prescribed "something for discomfort" Buprenex. I have also since learned Buprenex is an opiate that is 30 times more powerful than morphine and is used when someone is in severe pain or trauma, isn't approved by the FDA for use on animals, is highly addictive, shouldn't be used on humans or animals with liver or kidney concerns AND they never told me any of the side effects of either drug.
The vet has since called with the results and her blood screen shows exactly what I knew before shes perfectly healthy. They have no idea why she was unable to urinate yesterday. Maybe a bladder infection. When I inquired about why she was prescribed the opiate thats 30 times more powerful than morphine as shes high as a kite, the vet giggled and made a joke (?!?), stumbled for her words and then said something to the effect this was the only drug she could prescribe if they thought there was an issue with her kidneyskeeping in mind this drug is NOT to be prescribed if theres an issue with liver or kidneys.
Before I left the vet, they made sure to give me two beer cozies (?!?!), a magnet, info on dental hygiene printed on expensive stock, packaged in a cute little bag that held the four single dose syringes of pain meds. All these items are fluff with costs that are then passed down to the consumer thats why this place is so expensive. I mean you gotta admit its beyond laughable my vet game me beer cozies. I don't want a cozie and a magnet so I can market your business. I want quality care and not being forced into a waste of money blood panel or mind numbing opiates.
As I was leaving the vet wanted to know if I needed any Trifexis for my dog. I've tried it in the past and my dog has thrown up after giving it - I don't know one person who's been able to give this to their dog without them throwing it up. The vet here wrote a recent blog post on their website "Trifexis, Not likely (key word) the cause of pet deaths." The blog essentially says how great the company who makes Trifexis is and slams any pet owner who thinks Trifexis is causing pet deaths...keeping in mind that an investigative reporter Jim Strickland filed a freedom of information request with the Food and Drug Administration and got the agency's data on Trifexis. It showed that since Trifexis hit the market, every 36 hours, a pet owner reported that Trifexis killed their dog. That's 700 pets dead - more than the recent Chinese jerky treat pet deaths - yet this vet is singing Trifexis praises and wanted to sell it to me yesterday.
That is NOT "excellent patient care and customer service" as they have since emailed me that they provide. That's incompetence and neglect.
CONVENIA is indicated for the treatment of skin infections (wounds and abscesses) in cats caused by susceptible strains of Pasteurella multocida
PRECAUTIONS:
Prescribing antibacterial drugs in the absence of a proven or strongly suspected bacterial infection is unlikely to provide benefit to treated animals and may increase the risk of the development of drug-resistant animal pathogens. Read Less
Patrick Johnston
16 Dec 2012
REPORT
Everyone at Angel Oak is absolutely amazing! We had an issue with our two dogs eating some ant killer and we rushed them to Angel Oak and everyone there took great care of them and saved their lives!... Read More
Everyone at Angel Oak is absolutely amazing! We had an issue with our two dogs eating some ant killer and we rushed them to Angel Oak and everyone there took great care of them and saved their lives! We are forever indebted and HIGHLY recommend Angel Oak Animal Hospital for your four legged family members!! Thanks for everything you do - we look forward to a continued relationship over the coming years.
All the Best,
The Johnston family Read Less
C Lancaster
14 Nov 2012
REPORT
With 3 dogs and 2 cats (3 of which are senior citizens), we need a vet who is a proactive partner in their wellness and health. The amazing team at Angel Oak are tops in their profession and have help... Read More
With 3 dogs and 2 cats (3 of which are senior citizens), we need a vet who is a proactive partner in their wellness and health. The amazing team at Angel Oak are tops in their profession and have helped us with the furry members of our family for more than 10 years. We've worked with other vets here and in other areas, but we've never had the benefit of such thorough, detailed, knowledgeable and personalized service. Dr. G, Tanya and the whole team always go the extra mile and truly care about their patients and their clients. Highly recommended! Read Less
Melissa W.
11 Jun 2012
REPORT
I had to visit this practice while on vacation with my dog, and I really wish I lived here, so that I could be an ongoing client. Amazing service, wonderfully thorough and caring vet. Very nice!
Larry F.
30 Apr 2012
REPORT
We've worked with Angel Oak Animal Hospital for many years and they're the best of the best. Johns Island and all of Charleston are very fortunate to have such a wonderful facility for our pets.
Julianne Kurpiewski
7 Mar 2012
REPORT
If you're looking for a great small animal vet hospital in the area, try Angel Oak!
I had an old cranky female cat that was super defensive. In the past, vets would sedate her before they even touche... Read More
If you're looking for a great small animal vet hospital in the area, try Angel Oak!
I had an old cranky female cat that was super defensive. In the past, vets would sedate her before they even touched her...it would take her 2 weeks to recover from going to the vet. Angel Oak handled Ashley gently without sedating her...they even pulled blood without an issue!
I now take my two kittens there...all the staff is friendly and SUPER helpful!
I live on Johns Island now but if I ever move, I'll continue taking my cats to Angel Oak. Read Less
Jill M.
22 Jan 2012
REPORT
Angel Oak treats all three of our animals and I have to say, they will treat every animal we will ever have. They are super-attentive and friendly and go above and beyond their call of duty. They a... Read More
Angel Oak treats all three of our animals and I have to say, they will treat every animal we will ever have. They are super-attentive and friendly and go above and beyond their call of duty. They are, truly, Angels themselves :) Read Less
Jamie B.
11 Mar 2011
REPORT
I'm very picky concerning my dog and finding a good vet is important. I checked out the website and wanted to give this place a try. Great building- newer and made for animalsStaff- very informed and ... Read More
I'm very picky concerning my dog and finding a good vet is important. I checked out the website and wanted to give this place a try. Great building- newer and made for animalsStaff- very informed and take their time to ensure the visit isn't traumatic for the pet. The vet- she was wonderful and spent a good deal of time educating regarding teeth cleaning, diet, etc. I didn't feel rushed, and she did a VERY thorough exam of my dog. Freebies- they gave me lots of samples---food, toothbrush, toothpaste, even a koozie!Cost- reasonably pricedExcellent experience. You can tell the staff care and are extremely educated about animals. Read Less
The staff is friendly and the facility is nice and conveniently located but the prices are ridiculous. They obviously care about the animals but caring doesn’t excuse a bill over 500 dollars for boost... Read More
The staff is friendly and the facility is nice and conveniently located but the prices are ridiculous. They obviously care about the animals but caring doesn’t excuse a bill over 500 dollars for booster shots and a years worth of heart-worm. I had my first bad experience a year ago when my dog hurt her knee and I was told to go to a surgeon that quoted me a price of $4000. I got the surgery done for 1000 elsewhere. I am now moving and need to fly my dogs. I wanted to get them completely up to date with shots. So this time I called ahead to ask what this would cost. Thy quoted me around 350 dollars which seemed high but not unreasonable. So I get to the counter after getting it all done and guess what......$549. To provide some perspective. My dog had a knee replacement surgery for $1000 dollars. Sorry guys. I know they care about the animals but this is bad practice and I feel like This was a bait and switch. Fool me once shame on you. Fool me twice shame on me. Read Less
Travis Lights
22 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Beautifully located on John's Island this Vet clinic offers several services for pets in need. The energy is good and the staff is knowledgeable and Friendly.
Barbara W.
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We were here from Michigan and had to visit this practice. The office is spotless and the staff very friendly.
Mitch Goldenberg
16 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. The... Read More
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. The phone call with Tanya the owner went well. We get a letter the next day telling us to find services for our three Labrador's somewhere else. I am in complete shock. Shame on you BENJAMIN GRUHLER and TANYA DOWDY. Read Less
Mitch Goldenberg
15 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. ... Read More
Worst vet experience in 20 years. Our black lab, River had an allergic reaction to his prescribed medicine. When we called to explain, they said they would refund us $21.00 of our $185 visit cost. The phone call with Tanya the owner went well. We get a letter the next day telling us to find services for our three Labrador's somewhere else. I am in complete shock. Shame on you BENJAMIN GRUHLER and TANYA DOWDY. Read Less
Sarah H
10 May 2017
REPORT
☆☆☆☆☆
REPORT
The Angel Oak team is wonderful and I would recommend them to anyone! I never wait when I have an appointment and even as a newer patient they know my dog and I right away when I call in, which is so ... Read More
The Angel Oak team is wonderful and I would recommend them to anyone! I never wait when I have an appointment and even as a newer patient they know my dog and I right away when I call in, which is so nice. I also appreciated the support and education they provided when my dog was a puppy. It was above and beyond. Sometimes they're prices are a bit higher than other vets, but you absolutely get what you pay for here! Read Less
Karen Holder
29 Oct 2014
REPORT
☆☆☆☆☆
REPORT
I love love love Angel Oak Animal Hospital!!!!
My Yorkie, Graci just had her teeth cleaned and some pulled, I was very scared for her to have the procedure as she is 13 years old but both Tanya and Dr... Read More
I love love love Angel Oak Animal Hospital!!!!
My Yorkie, Graci just had her teeth cleaned and some pulled, I was very scared for her to have the procedure as she is 13 years old but both Tanya and Dr Ben convinced me it was in her best interest health wise. It has been 14 days now and my little Graci is running around like she is a puppy again and eating everything in site! I have to say I am so glad my neighbors told me about Angel Oak, it is a vey pleasant and cute place to bring your pets, the staff is very friendly and you will feel like you have known them for years. I will never trust anyone else to ever take care of my Graci :)
Thank You Angel Oak Vet! Read Less
Jimmy Brown
30 Jan 2014
REPORT
☆☆☆☆☆
REPORT
When we got our puppy back from Angel Oak we where playing with her on the bed and noticed she smelled like pee. Couple days later she developed an infection.
BEWARE they are always trying to up sell ... Read More
When we got our puppy back from Angel Oak we where playing with her on the bed and noticed she smelled like pee. Couple days later she developed an infection.
BEWARE they are always trying to up sell you on 4 to 5 products every visit. They even where trying to up sell me on a product that my dog did not need because they sold it to me the last visit. I would strong suggest another vet who isn't trying to nickle and dime you. Read Less
Karen Moran
27 Nov 2013
REPORT
☆☆☆☆☆
REPORT
I found this vet to be more concerned about money than quality of care. Their prices are stupid expensive; $49 for an office visit & $191 for blood work, which is more expensive than it is for a human... Read More
I found this vet to be more concerned about money than quality of care. Their prices are stupid expensive; $49 for an office visit & $191 for blood work, which is more expensive than it is for a human. All told yesterday it was $320 for a visit, blood work, an antibiotic shot and 4 single dose syringes of pain meds.
My older cat was unable to urinate. Perfectly healthy up until yesterday. The vet prescribed an antibiotic shot that lasts for two weeks instead of daily oral meds; Convenia.
I have since learned Convenia is for skin infections and not the kidney/liver issues they supposedly had concerns about. (Note the precautions below). Convenia also has a laundry list of adverse side effects and because it wasn't a single dose if she has reactions to it - I can't stop giving it to her - it's now in her system.
They also prescribed "something for discomfort" Buprenex. I have also since learned Buprenex is an opiate that is 30 times more powerful than morphine and is used when someone is in severe pain or trauma, isn't approved by the FDA for use on animals, is highly addictive, shouldn't be used on humans or animals with liver or kidney concerns AND they never told me any of the side effects of either drug.
The vet has since called with the results and her blood screen shows exactly what I knew before shes perfectly healthy. They have no idea why she was unable to urinate yesterday. Maybe a bladder infection. When I inquired about why she was prescribed the opiate thats 30 times more powerful than morphine as shes high as a kite, the vet giggled and made a joke (?!?), stumbled for her words and then said something to the effect this was the only drug she could prescribe if they thought there was an issue with her kidneyskeeping in mind this drug is NOT to be prescribed if theres an issue with liver or kidneys.
Before I left the vet, they made sure to give me two beer cozies (?!?!), a magnet, info on dental hygiene printed on expensive stock, packaged in a cute little bag that held the four single dose syringes of pain meds. All these items are fluff with costs that are then passed down to the consumer thats why this place is so expensive. I mean you gotta admit its beyond laughable my vet game me beer cozies. I don't want a cozie and a magnet so I can market your business. I want quality care and not being forced into a waste of money blood panel or mind numbing opiates.
As I was leaving the vet wanted to know if I needed any Trifexis for my dog. I've tried it in the past and my dog has thrown up after giving it - I don't know one person who's been able to give this to their dog without them throwing it up. The vet here wrote a recent blog post on their website "Trifexis, Not likely (key word) the cause of pet deaths." The blog essentially says how great the company who makes Trifexis is and slams any pet owner who thinks Trifexis is causing pet deaths...keeping in mind that an investigative reporter Jim Strickland filed a freedom of information request with the Food and Drug Administration and got the agency's data on Trifexis. It showed that since Trifexis hit the market, every 36 hours, a pet owner reported that Trifexis killed their dog. That's 700 pets dead - more than the recent Chinese jerky treat pet deaths - yet this vet is singing Trifexis praises and wanted to sell it to me yesterday.
That is NOT "excellent patient care and customer service" as they have since emailed me that they provide. That's incompetence and neglect.
CONVENIA is indicated for the treatment of skin infections (wounds and abscesses) in cats caused by susceptible strains of Pasteurella multocida
PRECAUTIONS:
Prescribing antibacterial drugs in the absence of a proven or strongly suspected bacterial infection is unlikely to provide benefit to treated animals and may increase the risk of the development of drug-resistant animal pathogens. Read Less
Patrick Johnston
16 Dec 2012
REPORT
☆☆☆☆☆
REPORT
Everyone at Angel Oak is absolutely amazing! We had an issue with our two dogs eating some ant killer and we rushed them to Angel Oak and everyone there took great care of them and saved their lives!... Read More
Everyone at Angel Oak is absolutely amazing! We had an issue with our two dogs eating some ant killer and we rushed them to Angel Oak and everyone there took great care of them and saved their lives! We are forever indebted and HIGHLY recommend Angel Oak Animal Hospital for your four legged family members!! Thanks for everything you do - we look forward to a continued relationship over the coming years.
All the Best,
The Johnston family Read Less
C Lancaster
14 Nov 2012
REPORT
☆☆☆☆☆
REPORT
With 3 dogs and 2 cats (3 of which are senior citizens), we need a vet who is a proactive partner in their wellness and health. The amazing team at Angel Oak are tops in their profession and have help... Read More
With 3 dogs and 2 cats (3 of which are senior citizens), we need a vet who is a proactive partner in their wellness and health. The amazing team at Angel Oak are tops in their profession and have helped us with the furry members of our family for more than 10 years. We've worked with other vets here and in other areas, but we've never had the benefit of such thorough, detailed, knowledgeable and personalized service. Dr. G, Tanya and the whole team always go the extra mile and truly care about their patients and their clients. Highly recommended! Read Less
Melissa W.
11 Jun 2012
REPORT
☆☆☆☆☆
REPORT
I had to visit this practice while on vacation with my dog, and I really wish I lived here, so that I could be an ongoing client. Amazing service, wonderfully thorough and caring vet. Very nice!
Larry F.
30 Apr 2012
REPORT
☆☆☆☆☆
REPORT
We've worked with Angel Oak Animal Hospital for many years and they're the best of the best. Johns Island and all of Charleston are very fortunate to have such a wonderful facility for our pets.
Julianne Kurpiewski
7 Mar 2012
REPORT
☆☆☆☆☆
REPORT
If you're looking for a great small animal vet hospital in the area, try Angel Oak!
I had an old cranky female cat that was super defensive. In the past, vets would sedate her before they even touche... Read More
If you're looking for a great small animal vet hospital in the area, try Angel Oak!
I had an old cranky female cat that was super defensive. In the past, vets would sedate her before they even touched her...it would take her 2 weeks to recover from going to the vet. Angel Oak handled Ashley gently without sedating her...they even pulled blood without an issue!
I now take my two kittens there...all the staff is friendly and SUPER helpful!
I live on Johns Island now but if I ever move, I'll continue taking my cats to Angel Oak. Read Less
Jill M.
22 Jan 2012
REPORT
☆☆☆☆☆
REPORT
Angel Oak treats all three of our animals and I have to say, they will treat every animal we will ever have. They are super-attentive and friendly and go above and beyond their call of duty. They a... Read More
Angel Oak treats all three of our animals and I have to say, they will treat every animal we will ever have. They are super-attentive and friendly and go above and beyond their call of duty. They are, truly, Angels themselves :) Read Less
Jamie B.
11 Mar 2011
REPORT
☆☆☆☆☆
REPORT
I'm very picky concerning my dog and finding a good vet is important. I checked out the website and wanted to give this place a try. Great building- newer and made for animalsStaff- very informed and ... Read More
I'm very picky concerning my dog and finding a good vet is important. I checked out the website and wanted to give this place a try. Great building- newer and made for animalsStaff- very informed and take their time to ensure the visit isn't traumatic for the pet. The vet- she was wonderful and spent a good deal of time educating regarding teeth cleaning, diet, etc. I didn't feel rushed, and she did a VERY thorough exam of my dog. Freebies- they gave me lots of samples---food, toothbrush, toothpaste, even a koozie!Cost- reasonably pricedExcellent experience. You can tell the staff care and are extremely educated about animals. Read Less