Yelp seems to flag me as a bot whenever I give something five stars, but I simply can't give anything less than five stars to Dr. Roberts, her staff and Sun Dog Cat Moon! I first went to Sun Dog when ... Read More
Yelp seems to flag me as a bot whenever I give something five stars, but I simply can't give anything less than five stars to Dr. Roberts, her staff and Sun Dog Cat Moon! I first went to Sun Dog when my regular vet (wonderful, wonderful people) couldn't seem to give me any explanation as to why my little dog, MuShu, was itching and scratching himself to the point of raw spots. My regular vet had given us, over the course of three separate visits, rounds of steroid shots and antibiotics that would work for a few weeks. . .and then the itching would start back up again.I went to SDCM on the advice of a friend and was pleasantly surprised by both the atmosphere and the friendliness of the staff. We were welcomed into the office (which is decorated in such a way that makes you feel happy and comfortable; my own stress level seemed to drop the second we were shown in). And our exam room was the most "un-medical" looking vet room I'd ever been in. It was pleasant, cheerful and comfortable. The way that Dr. Roberts approached my dog really blew my mind. Normally, MuShu shakes from the second we cross the threshold of the vets office (or groomer's) and until we leave. Dr. Roberts and her assistant came into the office and let my dog walk around until she was ready to examine him. He was given treats by both Dr. Roberts and her assistant (normally, he doesn't like treats, but whatever they were feeding him had him VERY interested). Despite getting blood drawn and some other necessary but minor unpleasantness, my dog hasn't shivered ONCE on subsequent visits.THE CURE: I understand that allergies are a crazy thing and that people may not get the same results we did, but after looking MuShu over and applying the principles of Chinese veterinary medicine, we changed my dog's diet, gave him some gut support, some herbs for "damp heat" and some fish oil (that didn't stink up his face), he was cured. The only time he has skin flare ups these days is if someone feeds him too much of something he's not supposed to have!Because Sun Dog is on the higher end of price points (but not outrageous, considering the technology and knowledge that is utilized at their office!), I still use my other vet's office in conjunction with Dr. Roberts. Anything routine and he's taken to our regular vet. Anything they can't handle, we go to Dr. Roberts.Our last visit to Dr. Roberts is a testimony to acupuncture and using Eastern medicine on your dogs. MuShu had a crazy injury that caused him to scream out in pain every time he turned his head one way or another; when he was sleeping, he'd jump right up out of sleep, yelping his head off. If you'd tried to pick him up, he'd just whine, yelp and cry. It was terrifying for me. There was no visible injury, so we took him to our regular vet. They narrowed it down to an issue in his cervical spine (neck area), gave us some steroids and said that it should get better. It wasn't getting any better. In fact, it seemed to be getting worse. We ended up at SDCM, where Dr. Roberts gave him the once-over and performed acupuncture and cold laser therapy. Now, having had acupuncture myself, I understand that *generally* speaking, it's a course of treatments with a cumulative effect (although my husband has had instant relief from acupuncture at times). Anyway, I was shocked at the difference in MuShu after the ONE treatment. While the needles were still hanging off of his body, he was stretching his neck and head, pushing out his chest and moving around like he hadn't done for over a week. He didn't like the laser at first, but once he figured out that it wasn't going to hurt him, he actually seemed to enjoy it! We were sent home with a mild pain medication and were told to take him OFF the steroids. We did and didn't have a yelping episode that day and he hasn't since.PROS: Clean, welcoming environment; effective treatments; will help you manage costs if you speak up and let them know your budget limits (i.e. will recommend, but not push supplements on you, extra treatments, etc.); they are careful and kind to your animals, making them feel safe and not fearful. You are NEVER rushed through. You feel like these folks really get to know you and know your dog. This is not an assembly line. Dr. Roberts spends an inordinate amount of time with you and your dog. You never leave with unanswered questions. Also, you get an awesome printout narrative of your visit before you leave. (And your dog's picture is on any Rx labels!)CONS: There really aren't any other than the fact that if you want to do EVERYTHING that is recommended for making your dog the happiest and healthiest he or she can be, it can be a little cost prohibitive. But as I said, they don't push anything on you that you can't afford and the costs are what they are due to the fact that a) you are given so much individual attention and b) the equipment they have is likely very expensive. IT'S WORTH EVERY PENNY! Read Less