Birds And Exotics Animal Care
Mount Pleasant, South Carolina
General Info
Birds and Exotics Animal Care is South Carolina’s premiere avian and exotic specialty practice. Dr. Biascoechea, board-certified in avian medicine, and Dr. Rainwater treat all types of birds, small mammals, reptiles, amphibians and fish. We also accept referral cases from veterinarians throughout the state and surrounding areas.
Hours of Operation:
Mon-Thur 8am-6pm, Fri 8am-5pm, and every other Saturday 9am-1pm. Go to http://birdsandexotics.com/contact/#saturdays for a list of Saturdays we are open.
Regular wellness exams are vital to monitor and maintain your pet's health. We recommend a postpurchase consultation as soon as possible after bringing a new pet into the home so that we can ensure that you are providing your new family member with the proper diet, care, and habitat.
Often, owners wait until there is a visible issue of concern before bringing their pet for a checkup. Avian and exotic pets are innately skilled at hiding any signs of illness or weakness until they have depleted their bodies' resources and are gravely ill. Regular wellness exams allow us to note any change in weight, behavior or condition and to correct problems before they become life-threatening. Regular bloodwork, radiographs and other diagnostics allow us to monitor the internal organs to ensure that they are functioning properly and to detect illness well before external symptoms manifest.
In addition to annual and 6-month physical exams, we offer behavioral consultation for pets that are having issues such as screaming, biting, or aggressive, defensive or antisocial behaviors. We offer prepurchase consultations to ensure that you are selecting the right kind of pet for you, your family, and your situation.
Hours of Operation:
Mon-Thur 8am-6pm, Fri 8am-5pm, and every other Saturday 9am-1pm. Go to http://birdsandexotics.com/contact/#saturdays for a list of Saturdays we are open.
Regular wellness exams are vital to monitor and maintain your pet's health. We recommend a postpurchase consultation as soon as possible after bringing a new pet into the home so that we can ensure that you are providing your new family member with the proper diet, care, and habitat.
Often, owners wait until there is a visible issue of concern before bringing their pet for a checkup. Avian and exotic pets are innately skilled at hiding any signs of illness or weakness until they have depleted their bodies' resources and are gravely ill. Regular wellness exams allow us to note any change in weight, behavior or condition and to correct problems before they become life-threatening. Regular bloodwork, radiographs and other diagnostics allow us to monitor the internal organs to ensure that they are functioning properly and to detect illness well before external symptoms manifest.
In addition to annual and 6-month physical exams, we offer behavioral consultation for pets that are having issues such as screaming, biting, or aggressive, defensive or antisocial behaviors. We offer prepurchase consultations to ensure that you are selecting the right kind of pet for you, your family, and your situation.
Reviews
tamara ellis
22 Jun 2018
REPORT
Was wonderful with my bearded dragon during his visit. Looking forward to my snake going there.
Randall Griffin
18 Apr 2018
REPORT
Against my wishes, my wife took our skinny pig here over a year ago shortly after we got her because she insisted that she needed a checkup. They had never heard a guinea pig cough, they recommended a...
Against my wishes, my wife took our skinny pig here over a year ago shortly after we got her because she insisted that she needed a checkup. They had never heard a guinea pig cough, they recommended a hysterectomy to prevent cervical cancer and stating that there was a 50/50 chance that she would die on the operating table, she left with gunk in her eyes, and losing hair off of her nose. Now-a-days, when she starts actin' up, all we have to do is ask her if she wants us to take her back to the vet in Mount Pleasant, and she straightens up real quick. We're hoping that there is another vet (closer to North Charleston) that we can take her to, and hoping it is better and a better experience. :-\
Samantha Aldridge
23 Mar 2018
REPORT
Wonderful staff. They’ve saved my Duncan bunny from stasis, and have preformed life saving surgeries for my fur-babies. They are always very professional and comforting in the process. They really kn...
Wonderful staff. They’ve saved my Duncan bunny from stasis, and have preformed life saving surgeries for my fur-babies. They are always very professional and comforting in the process. They really know what they’re doing and I always recommend them to any friends or acquaintances that have rabbits or other Exotics.
Leah Hassan
12 Mar 2018
REPORT
I've been bringing my rescued house rabbits to Exotic Vet Care for over 8 + years now, and I absolutely LOVE the staff and most importantly both Dr.Biascoechea and Dr.Rainwater are very rabbit savvy e...
I've been bringing my rescued house rabbits to Exotic Vet Care for over 8 + years now, and I absolutely LOVE the staff and most importantly both Dr.Biascoechea and Dr.Rainwater are very rabbit savvy exotic vets!
They go the extra mile to get to the bottom of any illness and educate their patients on proper care of their exotic pets.
They've literally saved my rabbits lives since I tend to adopt health compromised rabbits that no one else wants.
An added plus is they actually care about your pets, they've treated mine like the special little individuals that they are! :)
Chelsea Hurt
11 Mar 2018
REPORT
If I could give them no stars I would. A little over a month ago I took my bird Reganold here. After having him for 8 years we recently discovered he is actually a female because "he" started laying e...
If I could give them no stars I would. A little over a month ago I took my bird Reganold here. After having him for 8 years we recently discovered he is actually a female because "he" started laying eggs. I was referred to him by a couple vets offices because he is the only avian specialist in Charleston for hormone therapy. Thinking that he was in the best hands I quickly found out that all this office cared about was money. They quickly added on everything they could instead of putting Reganolds best interests in mind. His leg was broken by the doctor in the process. He admitted to me that it did happen in his care and during the first visit I was charged almost $500 for everything. Then came back for something that happened in their care and was charged another $460. What really got me is that I was told by the receptionist that she hopes I will still refer customers to them because I work in the pet industry.... she would hate for something like this to deter me. I understand mistakes happen but the treatment that I received from them overall with my family member was painful. Their lack of sympathy was absolutely ridiculous. Not knowing whether he was going to survive due to the amount of pressure on the other leg was devastating.... luckily after a lot of research I found another vet who was willing to help me with him and he has been recovering well. Like I said before I understand mistakes happen but if I can stop another family from going through the pain I did with this review then hopefully I have helped in someway or another.
Anna Olszowy
7 Mar 2018
REPORT
Took my bird in for a beak trim and instead Dr. Rainwater reshaped the beak which she did not need the sides of her beak reshaped. That is not what I asked for. My bird needed the upper and lower bea...
Took my bird in for a beak trim and instead Dr. Rainwater reshaped the beak which she did not need the sides of her beak reshaped. That is not what I asked for. My bird needed the upper and lower beak trimmed to help her eat without pain. I was told to have my bird fast to put her under anesthesia for the beak trim. Then when I arrived, they required an exam so I agreed because they insisted in order to get the bird's beak trimmed. Then when we were in the exam room, I was told by Dr. Rainwater she was not comfortable putting the bird under anesthesia.
Should have ran when they required an exam just to trim the bird's beak and changed the plans on me initially. This doctor appears young and inexperienced. I see other people have had problems with this doctor. I went to a different Vet. It cost me $25 for a beak trim and this Vet did the job.
DON'T USE THEM. They are just a bunch of thieves.
Cyndi Ramirez
8 Apr 2017
REPORT
It has been a wonderful experience since we walked in. I have a bearded dragon that's been pretty sick and they have been great with Spike, he's not completely well yet, but they've done a wonderful ...
It has been a wonderful experience since we walked in. I have a bearded dragon that's been pretty sick and they have been great with Spike, he's not completely well yet, but they've done a wonderful job at getting him back on his feet to recovery!! I recommend them for any of your exotic pet care!!
Leah Meredith
9 Mar 2017
REPORT
We brought our two cockatiels in after our female broke a blood feather (figured it was time for a check up anyways!). We were blown away by our visit. The staff is lovely and very caring for you and ...
We brought our two cockatiels in after our female broke a blood feather (figured it was time for a check up anyways!). We were blown away by our visit. The staff is lovely and very caring for you and your animals, and doesn't miss a beat during exams. Very skilled techs and WONDERFUL avian veterinarian! He handled our birds properly and comfortably; as well as one can while pulling a broken blood feather anyways ;)
But as if the care, treatment and attitude wasn't enough, this vet is EXTREMELY affordable. For our two cockatiels, it was practically the same as any ordinary dog and cat vet. Although it is a exotic vet, it definitely does not charge like one.
All in all the 45 minute trip was 110% worth it - my birds got the care and patience they needed and then some!
(Also if you're a bird toy hoarder they have a lovely selection!)
Victoria Araujo
7 Mar 2017
REPORT
Extremely disappointed with this place. I recently got a bunny and wanted to take him here for a short, well being check up just to make sure he was in good health, ask some questions etc. I saw that ...
Extremely disappointed with this place. I recently got a bunny and wanted to take him here for a short, well being check up just to make sure he was in good health, ask some questions etc. I saw that this vet was the only one in the Charleston area that had rabbit care and their reviews seemed good. I also asked my dog's vet for a referral to a good rabbit vet and was sent here. I booked my appointment about a month in advance and even received a nice reminder phone call a couple days out. However, hours before my appointment they called me asking to reschedule due to other animal emergency surgeries. I understood that emergencies happen and was happy to reschedule for the following day. The next day I was heading to my car with my anxious bunny in a box when I received a call from the vet asking me to reschedule AGAIN. This is 30 MINUTES before my appointment by the way. The receptionist told me they were running an hour behind and wouldn't be able to see me before closing. At this point I stressed my issue of already being rescheduled the day before and how annoyed I was. The receptionist told me another excuse that there were multiple emergencies, etc. and that if it was absolutely necessary for me to come today they could maybe try to see me after hours. Now I understand vet emergencies but to reschedule someone 2 days in a row with little warning? Very unprofessional. I will be taking my bunny and my money elsewhere.
Laurie Ann
17 Feb 2017
REPORT
Doc is wonderful! Top Notch! The front office staff, however, is not overly friendly, in fact one lady can be quite rude at times. Shame!
dehlirium
4 Feb 2017
REPORT
They did a great job with spaying my rabbit. Both the vet and the tech were knowledgeable and friendly, and the price could have been much higher for all the tests and precautions that they did to mak...
They did a great job with spaying my rabbit. Both the vet and the tech were knowledgeable and friendly, and the price could have been much higher for all the tests and precautions that they did to make sure she was healthy.
Kelly Kirk
1 Feb 2017
REPORT
We used this clinic for nearly 4 years. I had ferrets, who get sick often. The staff was always amazing. The Doctors knew each of our ferrets and myself. It felt like I was always a part of a family. ...
We used this clinic for nearly 4 years. I had ferrets, who get sick often. The staff was always amazing. The Doctors knew each of our ferrets and myself. It felt like I was always a part of a family. When one of my ferrets passed at an emergency clinic, I received a heartfelt call a few days later from this clinic.
I never felt like they didn't know what they were doing. If something came up that the doctor's were not comfortable treating, they would do research (online and calling on other vets) to determine the best course of action.
When we had to put one of our little ones down, I received a hug from both vets and they allowed me to cry.
This was by far the best place to take them. We had three other vets first (from different state). This clinic far exceeded my expectations.
Kati Henderson
8 Jan 2017
REPORT
Although it's been a while since I've been here, every time it comes up in conversation I get heated up. I own a small pig and brought him there about a year and a half ago and the staff and dr rainwa...
Although it's been a while since I've been here, every time it comes up in conversation I get heated up. I own a small pig and brought him there about a year and a half ago and the staff and dr rainwater all acted so displeased and uninterested that I owned a pig. They are an exotic vet. What do they expect. They even laughed amongst each other about how all of their patients got rid of pigs and made me feel so uncomfortable. I was so excited to bring my baby pig out and they made me feel like such an idiot. They didn't seem like they cared to have him as a patient at all and at this time he was like 8lbs. I felt like I had to beg them to attempt to trim his hooves which went easy as pie once they tried. I've nEver in my life taken an animal to a vet and felt like the dr and staff genuinely disliked my animal until then. They were so rude. Ive heard similar experiences with others. I was so happy to have an exotic vet so close, but unfortunately won't return unless it's a dire emergency.
Mackenzie Arnold Kelley
19 Dec 2016
REPORT
Exotic vet care has been wonderful since the very first day we walked through the door. We have always felt that our two bunnies were receiving the best quality of care. Both Dr. Biascoechea and Dr. R...
Exotic vet care has been wonderful since the very first day we walked through the door. We have always felt that our two bunnies were receiving the best quality of care. Both Dr. Biascoechea and Dr. Rainwater have always taken the time to explain and show us what is going on. This has helped us not only to understand what things to look for, but also learn how to be the best bunny parents. In addition, both of our bunnies faced different emergencies at different points in their life. And, like most emergencies do, they occurred on the off business hours. Every time, one of the Doctors took time from their own busy lives to help them. I would also like to acknowledge that the entire staff has been exceptionally professional and friendly as well. We greatly appreciate the patience, kindness, and quality we have gotten over the past couple of years from everyone. When we walk into the office, we feel more like family and not just another patient or another bunny. For a side note, on our first visit, Dr. Rainwater suggested we consider insurance on both of the rabbits. At the time, both were very healthy and never experienced any health issues. We were skeptical at first, but hands down this has been one of the best decisions we have made for them. Nearly half of every bill has been covered. There is comfort in knowing that they are protected and we are able to get the medical procedures they need to keep them healthy and happy.
Karen Renee Howard
17 Dec 2016
REPORT
I am most thankful for their compassion and kind spirits this week. My conure got his leg trapped in thread, and we rushed him up to them. They removed the thread, sent us home with medicine, and help...
I am most thankful for their compassion and kind spirits this week. My conure got his leg trapped in thread, and we rushed him up to them. They removed the thread, sent us home with medicine, and helped us find foods that would better suit his little belly. The icing on the cake for me was getting a call today asking how Sunny was doing. It is so nice to know they care about their patients!
Ryan Riols
12 Dec 2016
REPORT
These are the most compassionate Doctors and staff ever! They saved my Kinkajou and always treat her like family when she is boarded. Thank you!
Petra Seinwill
9 Dec 2016
REPORT
Excellent Customer Service . The Veternarian' s are Specialist in Exotic's as well as staying on the forefront with ever changing care for our Pets. I will miss them with very much. The care and Love ...
Excellent Customer Service . The Veternarian' s are Specialist in Exotic's as well as staying on the forefront with ever changing care for our Pets. I will miss them with very much. The care and Love my Pets received from all is Priceless
Charlie Hawthorne
15 Nov 2016
REPORT
This place is hands down the best vet in town. Atlas is always in SUCH good hands here, and I wouldn't trust her with anyone else. Dr. Baescochea knows what he's doing when you put a hedgehog in his h...
This place is hands down the best vet in town. Atlas is always in SUCH good hands here, and I wouldn't trust her with anyone else. Dr. Baescochea knows what he's doing when you put a hedgehog in his hands, and he has such a love for the little creatures I know I can trust him. He not only tells you what he found, but he teaches you about its significance and the science behind it, making me more confident that we can handle the situation.
Juco C
8 Nov 2016
REPORT
They are awesome. Spent over an hour with my son and me and our new 3 month old Cinnamon Green Cheek Conure. Very thorough, very nice. I just called to ask about feeding and Carrie (sp) spent time...
They are awesome. Spent over an hour with my son and me and our new 3 month old Cinnamon Green Cheek Conure. Very thorough, very nice. I just called to ask about feeding and Carrie (sp) spent time explaining a feeding schedule. Very knowledgeable.
Virginia Rose Doran
6 Nov 2016
REPORT
This is absolutely the BEST exotics vet in the Charleston area. Everyone there truly cares about animals. I take my box turtle Picasso here, and the staff always takes such great care of him. I doubt ...
This is absolutely the BEST exotics vet in the Charleston area. Everyone there truly cares about animals. I take my box turtle Picasso here, and the staff always takes such great care of him. I doubt I'll ever find a veterinarian I love as much as I love these doctors.
Kate Berry
6 Oct 2016
REPORT
This vet clinic is one of the most recommended in South Carolina among ferret lovers like myself. Dr. Rainwater is very approachable, and always takes her time to explain things to us. Toby and Sylphi...
This vet clinic is one of the most recommended in South Carolina among ferret lovers like myself. Dr. Rainwater is very approachable, and always takes her time to explain things to us. Toby and Sylphie love her, and the technicians handle them both very well!
Rusty Sims
4 Aug 2016
REPORT
In my opinion this is the most horrible vet ever. I was treated like trash.. I was told I can not leave without either putting my Savannah Monitor baby down or giving him numerous shot to keep him goi...
In my opinion this is the most horrible vet ever. I was treated like trash.. I was told I can not leave without either putting my Savannah Monitor baby down or giving him numerous shot to keep him going. My poor Flash was calcium deficit from the breeder I got him from. This caused him to break his back and paralysis to his rear legs. I had no choice but to pay $115 to put my boy to sleep. Even if I were to give him the antibiotics he would still suffer the rest of his life. This woman has no compassion what so ever!! I miss Dr. Samuel Seashole!!!!
William Stillwaggon
9 May 2016
REPORT
Excellent vet care. I have two sugar gliders that come here on a regular basis for boarding and well checkup visits. The staff is professional and friendly.
Garrett Smith
9 Feb 2016
REPORT
Great facility. The staff care for your pet as if it was their own. I have been here many times in the last year for my Iguana and they have gone far beyond any team I have seen before to make sure sh...
Great facility. The staff care for your pet as if it was their own. I have been here many times in the last year for my Iguana and they have gone far beyond any team I have seen before to make sure she was taken care of. They have a true personal passion that one can see by the little things they do as well as the larger scope.
Roxanne Taylor
12 Dec 2015
REPORT
All of the staff that I encountered were extremely knowledgeable, helpful, and had an obvious love for animals. Within seconds of meeting the vet, I could tell that he had a deep passion for helping a...
All of the staff that I encountered were extremely knowledgeable, helpful, and had an obvious love for animals. Within seconds of meeting the vet, I could tell that he had a deep passion for helping animals as well. This was extremely comforting knowing that my pet was in excellent hands. The vet took the time to patiently answer my questions and go through all of my options in terms of treatment for my pet. By the end, i felt confident that we had made the right decision-- both to meet the needs of my pet and also meet the needs of my budget. Thank you all for what you do!
hopeyouwin
7 Dec 2015
REPORT
I hate seeing these negative reviews because NONE of it is true! You get what you pay for is my motto and I got nothing but TOP NOTCH care. I wish I had known more about "magical food" before my lit...
I hate seeing these negative reviews because NONE of it is true! You get what you pay for is my motto and I got nothing but TOP NOTCH care. I wish I had known more about "magical food" before my little Quaker got a fatty liver and had all kinds of problems. Started him on a pelleted diet and saw improvement but his system was so out of week from almost 13 years of "not magical food". I would recommend this team of professionals to anyone! They really took great care of my baby and made him very happy!!
Alisa Norris
21 Nov 2015
REPORT
I took my Conure (Peaches) to her first appointment. I will say that I paid a lot more than I expected but it wasn't a problem. People need to understand that their pets, regardless what it's species,...
I took my Conure (Peaches) to her first appointment. I will say that I paid a lot more than I expected but it wasn't a problem. People need to understand that their pets, regardless what it's species, are family. If your child got sick and needed treatment would you moan and groan about $83, $100, $105, or $800? Of course not. Your pet is a LIVING thing that you chose to take in to your home. If you don't want to pay for necessary treatment for your pets then you shouldn't have pets.I see a few reviews saying that these guys want nothing but money, I disagree. What these guys want is for your pet to be healthy.
Now as for the "Magical" bird food that they are selling (Harrisons) it might as well be magical!! It's amazing! I have a Cockatiel as well, I got her from a very shady pet store where they only fed their birds an all seed diet. She was quite beat up when I got her, Her wings wouldn't grow back, and she did nothing but stay in the corner of her cage. I tried various types of cockatiel food and nothing seemed to have made her better. Then I found out about Harrisons. Her wings are growing back now (Slowly, but surely) and she now walks around her cage every now and then and plays with her toys. It may be small improvement but what you feed your birds matters.
I'm very glad I found Birds and Exotics Animal Care. While at my appointment the vet that looked at Peaches was very knowledgeable. He showed me how to trim my birds wings and file it's nails. I learned a lot more but then I'd be writing forever. None the less, my experience was outstanding. Thank you.
Joni Lorraine Siekawitch
12 Sep 2014
REPORT
I have nothing but good things to say about Birds and Exotic Animal Care in Mount Pleasant, SC. My little bird Rico Suave first saw them seven years ago when he shattered his leg in a nasty household ...
I have nothing but good things to say about Birds and Exotic Animal Care in Mount Pleasant, SC. My little bird Rico Suave first saw them seven years ago when he shattered his leg in a nasty household accident. They set his leg in a tiny little cast (which I still have in a drawer) and despite the leg being broken in several places, he regained almost full function of his leg and foot. He visited today and had his overgrown beak trimmed. They were very caring with me and with him. :)
Dianne Price
29 Mar 2013
REPORT
Dr. Biascoechea is truly a bird whisperer..... I know that he would say he is nothing special, but my birds and I know that he is extraordinarily special!!! Dr. Biascoechea is so patient with my birds...
Dr. Biascoechea is truly a bird whisperer..... I know that he would say he is nothing special, but my birds and I know that he is extraordinarily special!!! Dr. Biascoechea is so patient with my birds....(and with me too) it is amazing to watch his natural talent to build trust with birds in a matter of minutes... he amazes me every time he takes care of one of my birds, even my "drama Queen" Kita is an angel for him!!! The Staff at Birds and Exotics is wonderful too....they are very professional and very competent in taking care of concerns I call them with, they are very good at triaging phone calls and following up.... hard to find nowadays!! They are great even at times when my birds were sick they always tried to comfort me and make me feel at home when I had to make the 3 hour trip under emergency conditions with a sick bird.... I feel so fortunate to have Dr. Biascoechea and his great staff taking care of my birds!!!
beth06
26 Feb 2012
REPORT
My daughter had saved up money for months to purchase a pet hamster and all the accessories. Poor little thing had wet tail and was desperately sick by the fifth day we had her. In the interest of t...
My daughter had saved up money for months to purchase a pet hamster and all the accessories. Poor little thing had wet tail and was desperately sick by the fifth day we had her. In the interest of teaching my daughter that an animal is a responsibility, we took the hamster to Birds and Exotics (I know, a hamster?!!). Dr. Rainwater was wonderful, gave us our options, gave the hamster some pain meds and then called Petco and got them to pay for the euthanasia. They were very kind, sympathetic and very helpful.
dreggs7845
27 Apr 2010
REPORT
i honestly have to saya the doctors are amazing and very good at what they do in fact i am in debt to them for saving my monitor lizard's life. the are very supportive and try their best to help your ...
i honestly have to saya the doctors are amazing and very good at what they do in fact i am in debt to them for saving my monitor lizard's life. the are very supportive and try their best to help your animal i highly recommend them to anyone who is looking for a reptile vet
rngjog77
24 Jul 2007
REPORT
The Vet here is GREAT with birds! He is very caring. Good location and nice staff. He is very dedicated to the great care of birds.
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Please call
(843) 216-8387
814 Johnnie Dodds Boulevard
Mount Pleasant South Carolina 29464
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-17:00PM
Popular Hours
Closed on Sunday
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Birds And Exotics Animal Care
Mount Pleasant, South Carolina
814 Johnnie Dodds Boulevard
Mount Pleasant South Carolina 29464
General Info
Birds and Exotics Animal Care is South Carolina’s premiere avian and exotic specialty practice. Dr. Biascoechea, board-certified in avian medicine, and Dr. Rainwater treat all types of birds, small mammals, reptiles, amphibians and fish. We also accept referral cases from veterinarians throughout the state and surrounding areas.
Hours of Operation:
Mon-Thur 8am-6pm, Fri 8am-5pm, and every other Saturday 9am-1pm. Go to http://birdsandexotics.com/contact/#saturdays for a list of Saturdays we are open.
Regular wellness exams are vital to monitor and maintain your pet's health. We recommend a postpurchase consultation as soon as possible after bringing a new pet into the home so that we can ensure that you are providing your new family member with the proper diet, care, and habitat.
Often, owners wait until there is a visible issue of concern before bringing their pet for a checkup. Avian and exotic pets are innately skilled at hiding any signs of illness or weakness until they have depleted their bodies' resources and are gravely ill. Regular wellness exams allow us to note any change in weight, behavior or condition and to correct problems before they become life-threatening. Regular bloodwork, radiographs and other diagnostics allow us to monitor the internal organs to ensure that they are functioning properly and to detect illness well before external symptoms manifest.
In addition to annual and 6-month physical exams, we offer behavioral consultation for pets that are having issues such as screaming, biting, or aggressive, defensive or antisocial behaviors. We offer prepurchase consultations to ensure that you are selecting the right kind of pet for you, your family, and your situation.
Hours of Operation:
Mon-Thur 8am-6pm, Fri 8am-5pm, and every other Saturday 9am-1pm. Go to http://birdsandexotics.com/contact/#saturdays for a list of Saturdays we are open.
Regular wellness exams are vital to monitor and maintain your pet's health. We recommend a postpurchase consultation as soon as possible after bringing a new pet into the home so that we can ensure that you are providing your new family member with the proper diet, care, and habitat.
Often, owners wait until there is a visible issue of concern before bringing their pet for a checkup. Avian and exotic pets are innately skilled at hiding any signs of illness or weakness until they have depleted their bodies' resources and are gravely ill. Regular wellness exams allow us to note any change in weight, behavior or condition and to correct problems before they become life-threatening. Regular bloodwork, radiographs and other diagnostics allow us to monitor the internal organs to ensure that they are functioning properly and to detect illness well before external symptoms manifest.
In addition to annual and 6-month physical exams, we offer behavioral consultation for pets that are having issues such as screaming, biting, or aggressive, defensive or antisocial behaviors. We offer prepurchase consultations to ensure that you are selecting the right kind of pet for you, your family, and your situation.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-17:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
tamara ellis
22 Jun 2018
Was wonderful with my bearded dragon during his visit. Looking forward to my snake going there.
Randall Griffin
18 Apr 2018
Against my wishes, my wife took our skinny pig here over a year ago shortly after we got her because she insisted that she needed a checkup. They had never heard a guinea pig cough, they recommended a...
Against my wishes, my wife took our skinny pig here over a year ago shortly after we got her because she insisted that she needed a checkup. They had never heard a guinea pig cough, they recommended a hysterectomy to prevent cervical cancer and stating that there was a 50/50 chance that she would die on the operating table, she left with gunk in her eyes, and losing hair off of her nose. Now-a-days, when she starts actin' up, all we have to do is ask her if she wants us to take her back to the vet in Mount Pleasant, and she straightens up real quick. We're hoping that there is another vet (closer to North Charleston) that we can take her to, and hoping it is better and a better experience. :-\
Samantha Aldridge
23 Mar 2018
Wonderful staff. They’ve saved my Duncan bunny from stasis, and have preformed life saving surgeries for my fur-babies. They are always very professional and comforting in the process. They really kn...
Wonderful staff. They’ve saved my Duncan bunny from stasis, and have preformed life saving surgeries for my fur-babies. They are always very professional and comforting in the process. They really know what they’re doing and I always recommend them to any friends or acquaintances that have rabbits or other Exotics.
Leah Hassan
12 Mar 2018
I've been bringing my rescued house rabbits to Exotic Vet Care for over 8 + years now, and I absolutely LOVE the staff and most importantly both Dr.Biascoechea and Dr.Rainwater are very rabbit savvy e...
I've been bringing my rescued house rabbits to Exotic Vet Care for over 8 + years now, and I absolutely LOVE the staff and most importantly both Dr.Biascoechea and Dr.Rainwater are very rabbit savvy exotic vets!
They go the extra mile to get to the bottom of any illness and educate their patients on proper care of their exotic pets.
They've literally saved my rabbits lives since I tend to adopt health compromised rabbits that no one else wants.
An added plus is they actually care about your pets, they've treated mine like the special little individuals that they are! :)
Chelsea Hurt
11 Mar 2018
If I could give them no stars I would. A little over a month ago I took my bird Reganold here. After having him for 8 years we recently discovered he is actually a female because "he" started laying e...
If I could give them no stars I would. A little over a month ago I took my bird Reganold here. After having him for 8 years we recently discovered he is actually a female because "he" started laying eggs. I was referred to him by a couple vets offices because he is the only avian specialist in Charleston for hormone therapy. Thinking that he was in the best hands I quickly found out that all this office cared about was money. They quickly added on everything they could instead of putting Reganolds best interests in mind. His leg was broken by the doctor in the process. He admitted to me that it did happen in his care and during the first visit I was charged almost $500 for everything. Then came back for something that happened in their care and was charged another $460. What really got me is that I was told by the receptionist that she hopes I will still refer customers to them because I work in the pet industry.... she would hate for something like this to deter me. I understand mistakes happen but the treatment that I received from them overall with my family member was painful. Their lack of sympathy was absolutely ridiculous. Not knowing whether he was going to survive due to the amount of pressure on the other leg was devastating.... luckily after a lot of research I found another vet who was willing to help me with him and he has been recovering well. Like I said before I understand mistakes happen but if I can stop another family from going through the pain I did with this review then hopefully I have helped in someway or another.
Anna Olszowy
7 Mar 2018
Took my bird in for a beak trim and instead Dr. Rainwater reshaped the beak which she did not need the sides of her beak reshaped. That is not what I asked for. My bird needed the upper and lower bea...
Took my bird in for a beak trim and instead Dr. Rainwater reshaped the beak which she did not need the sides of her beak reshaped. That is not what I asked for. My bird needed the upper and lower beak trimmed to help her eat without pain. I was told to have my bird fast to put her under anesthesia for the beak trim. Then when I arrived, they required an exam so I agreed because they insisted in order to get the bird's beak trimmed. Then when we were in the exam room, I was told by Dr. Rainwater she was not comfortable putting the bird under anesthesia.
Should have ran when they required an exam just to trim the bird's beak and changed the plans on me initially. This doctor appears young and inexperienced. I see other people have had problems with this doctor. I went to a different Vet. It cost me $25 for a beak trim and this Vet did the job.
DON'T USE THEM. They are just a bunch of thieves.
Cyndi Ramirez
8 Apr 2017
It has been a wonderful experience since we walked in. I have a bearded dragon that's been pretty sick and they have been great with Spike, he's not completely well yet, but they've done a wonderful ...
It has been a wonderful experience since we walked in. I have a bearded dragon that's been pretty sick and they have been great with Spike, he's not completely well yet, but they've done a wonderful job at getting him back on his feet to recovery!! I recommend them for any of your exotic pet care!!
Leah Meredith
9 Mar 2017
We brought our two cockatiels in after our female broke a blood feather (figured it was time for a check up anyways!). We were blown away by our visit. The staff is lovely and very caring for you and ...
We brought our two cockatiels in after our female broke a blood feather (figured it was time for a check up anyways!). We were blown away by our visit. The staff is lovely and very caring for you and your animals, and doesn't miss a beat during exams. Very skilled techs and WONDERFUL avian veterinarian! He handled our birds properly and comfortably; as well as one can while pulling a broken blood feather anyways ;)
But as if the care, treatment and attitude wasn't enough, this vet is EXTREMELY affordable. For our two cockatiels, it was practically the same as any ordinary dog and cat vet. Although it is a exotic vet, it definitely does not charge like one.
All in all the 45 minute trip was 110% worth it - my birds got the care and patience they needed and then some!
(Also if you're a bird toy hoarder they have a lovely selection!)
Victoria Araujo
7 Mar 2017
Extremely disappointed with this place. I recently got a bunny and wanted to take him here for a short, well being check up just to make sure he was in good health, ask some questions etc. I saw that ...
Extremely disappointed with this place. I recently got a bunny and wanted to take him here for a short, well being check up just to make sure he was in good health, ask some questions etc. I saw that this vet was the only one in the Charleston area that had rabbit care and their reviews seemed good. I also asked my dog's vet for a referral to a good rabbit vet and was sent here. I booked my appointment about a month in advance and even received a nice reminder phone call a couple days out. However, hours before my appointment they called me asking to reschedule due to other animal emergency surgeries. I understood that emergencies happen and was happy to reschedule for the following day. The next day I was heading to my car with my anxious bunny in a box when I received a call from the vet asking me to reschedule AGAIN. This is 30 MINUTES before my appointment by the way. The receptionist told me they were running an hour behind and wouldn't be able to see me before closing. At this point I stressed my issue of already being rescheduled the day before and how annoyed I was. The receptionist told me another excuse that there were multiple emergencies, etc. and that if it was absolutely necessary for me to come today they could maybe try to see me after hours. Now I understand vet emergencies but to reschedule someone 2 days in a row with little warning? Very unprofessional. I will be taking my bunny and my money elsewhere.
Laurie Ann
17 Feb 2017
Doc is wonderful! Top Notch! The front office staff, however, is not overly friendly, in fact one lady can be quite rude at times. Shame!
dehlirium
4 Feb 2017
They did a great job with spaying my rabbit. Both the vet and the tech were knowledgeable and friendly, and the price could have been much higher for all the tests and precautions that they did to mak...
They did a great job with spaying my rabbit. Both the vet and the tech were knowledgeable and friendly, and the price could have been much higher for all the tests and precautions that they did to make sure she was healthy.
Kelly Kirk
1 Feb 2017
We used this clinic for nearly 4 years. I had ferrets, who get sick often. The staff was always amazing. The Doctors knew each of our ferrets and myself. It felt like I was always a part of a family. ...
We used this clinic for nearly 4 years. I had ferrets, who get sick often. The staff was always amazing. The Doctors knew each of our ferrets and myself. It felt like I was always a part of a family. When one of my ferrets passed at an emergency clinic, I received a heartfelt call a few days later from this clinic.
I never felt like they didn't know what they were doing. If something came up that the doctor's were not comfortable treating, they would do research (online and calling on other vets) to determine the best course of action.
When we had to put one of our little ones down, I received a hug from both vets and they allowed me to cry.
This was by far the best place to take them. We had three other vets first (from different state). This clinic far exceeded my expectations.
Kati Henderson
8 Jan 2017
Although it's been a while since I've been here, every time it comes up in conversation I get heated up. I own a small pig and brought him there about a year and a half ago and the staff and dr rainwa...
Although it's been a while since I've been here, every time it comes up in conversation I get heated up. I own a small pig and brought him there about a year and a half ago and the staff and dr rainwater all acted so displeased and uninterested that I owned a pig. They are an exotic vet. What do they expect. They even laughed amongst each other about how all of their patients got rid of pigs and made me feel so uncomfortable. I was so excited to bring my baby pig out and they made me feel like such an idiot. They didn't seem like they cared to have him as a patient at all and at this time he was like 8lbs. I felt like I had to beg them to attempt to trim his hooves which went easy as pie once they tried. I've nEver in my life taken an animal to a vet and felt like the dr and staff genuinely disliked my animal until then. They were so rude. Ive heard similar experiences with others. I was so happy to have an exotic vet so close, but unfortunately won't return unless it's a dire emergency.
Mackenzie Arnold Kelley
19 Dec 2016
Exotic vet care has been wonderful since the very first day we walked through the door. We have always felt that our two bunnies were receiving the best quality of care. Both Dr. Biascoechea and Dr. R...
Exotic vet care has been wonderful since the very first day we walked through the door. We have always felt that our two bunnies were receiving the best quality of care. Both Dr. Biascoechea and Dr. Rainwater have always taken the time to explain and show us what is going on. This has helped us not only to understand what things to look for, but also learn how to be the best bunny parents. In addition, both of our bunnies faced different emergencies at different points in their life. And, like most emergencies do, they occurred on the off business hours. Every time, one of the Doctors took time from their own busy lives to help them. I would also like to acknowledge that the entire staff has been exceptionally professional and friendly as well. We greatly appreciate the patience, kindness, and quality we have gotten over the past couple of years from everyone. When we walk into the office, we feel more like family and not just another patient or another bunny. For a side note, on our first visit, Dr. Rainwater suggested we consider insurance on both of the rabbits. At the time, both were very healthy and never experienced any health issues. We were skeptical at first, but hands down this has been one of the best decisions we have made for them. Nearly half of every bill has been covered. There is comfort in knowing that they are protected and we are able to get the medical procedures they need to keep them healthy and happy.
Karen Renee Howard
17 Dec 2016
I am most thankful for their compassion and kind spirits this week. My conure got his leg trapped in thread, and we rushed him up to them. They removed the thread, sent us home with medicine, and help...
I am most thankful for their compassion and kind spirits this week. My conure got his leg trapped in thread, and we rushed him up to them. They removed the thread, sent us home with medicine, and helped us find foods that would better suit his little belly. The icing on the cake for me was getting a call today asking how Sunny was doing. It is so nice to know they care about their patients!
Ryan Riols
12 Dec 2016
These are the most compassionate Doctors and staff ever! They saved my Kinkajou and always treat her like family when she is boarded. Thank you!
Petra Seinwill
9 Dec 2016
Excellent Customer Service . The Veternarian' s are Specialist in Exotic's as well as staying on the forefront with ever changing care for our Pets. I will miss them with very much. The care and Love ...
Excellent Customer Service . The Veternarian' s are Specialist in Exotic's as well as staying on the forefront with ever changing care for our Pets. I will miss them with very much. The care and Love my Pets received from all is Priceless
Charlie Hawthorne
15 Nov 2016
This place is hands down the best vet in town. Atlas is always in SUCH good hands here, and I wouldn't trust her with anyone else. Dr. Baescochea knows what he's doing when you put a hedgehog in his h...
This place is hands down the best vet in town. Atlas is always in SUCH good hands here, and I wouldn't trust her with anyone else. Dr. Baescochea knows what he's doing when you put a hedgehog in his hands, and he has such a love for the little creatures I know I can trust him. He not only tells you what he found, but he teaches you about its significance and the science behind it, making me more confident that we can handle the situation.
Juco C
8 Nov 2016
They are awesome. Spent over an hour with my son and me and our new 3 month old Cinnamon Green Cheek Conure. Very thorough, very nice. I just called to ask about feeding and Carrie (sp) spent time...
They are awesome. Spent over an hour with my son and me and our new 3 month old Cinnamon Green Cheek Conure. Very thorough, very nice. I just called to ask about feeding and Carrie (sp) spent time explaining a feeding schedule. Very knowledgeable.
Virginia Rose Doran
6 Nov 2016
This is absolutely the BEST exotics vet in the Charleston area. Everyone there truly cares about animals. I take my box turtle Picasso here, and the staff always takes such great care of him. I doubt ...
This is absolutely the BEST exotics vet in the Charleston area. Everyone there truly cares about animals. I take my box turtle Picasso here, and the staff always takes such great care of him. I doubt I'll ever find a veterinarian I love as much as I love these doctors.
Kate Berry
6 Oct 2016
This vet clinic is one of the most recommended in South Carolina among ferret lovers like myself. Dr. Rainwater is very approachable, and always takes her time to explain things to us. Toby and Sylphi...
This vet clinic is one of the most recommended in South Carolina among ferret lovers like myself. Dr. Rainwater is very approachable, and always takes her time to explain things to us. Toby and Sylphie love her, and the technicians handle them both very well!
Rusty Sims
4 Aug 2016
In my opinion this is the most horrible vet ever. I was treated like trash.. I was told I can not leave without either putting my Savannah Monitor baby down or giving him numerous shot to keep him goi...
In my opinion this is the most horrible vet ever. I was treated like trash.. I was told I can not leave without either putting my Savannah Monitor baby down or giving him numerous shot to keep him going. My poor Flash was calcium deficit from the breeder I got him from. This caused him to break his back and paralysis to his rear legs. I had no choice but to pay $115 to put my boy to sleep. Even if I were to give him the antibiotics he would still suffer the rest of his life. This woman has no compassion what so ever!! I miss Dr. Samuel Seashole!!!!
William Stillwaggon
9 May 2016
Excellent vet care. I have two sugar gliders that come here on a regular basis for boarding and well checkup visits. The staff is professional and friendly.
Garrett Smith
9 Feb 2016
Great facility. The staff care for your pet as if it was their own. I have been here many times in the last year for my Iguana and they have gone far beyond any team I have seen before to make sure sh...
Great facility. The staff care for your pet as if it was their own. I have been here many times in the last year for my Iguana and they have gone far beyond any team I have seen before to make sure she was taken care of. They have a true personal passion that one can see by the little things they do as well as the larger scope.
Roxanne Taylor
12 Dec 2015
All of the staff that I encountered were extremely knowledgeable, helpful, and had an obvious love for animals. Within seconds of meeting the vet, I could tell that he had a deep passion for helping a...
All of the staff that I encountered were extremely knowledgeable, helpful, and had an obvious love for animals. Within seconds of meeting the vet, I could tell that he had a deep passion for helping animals as well. This was extremely comforting knowing that my pet was in excellent hands. The vet took the time to patiently answer my questions and go through all of my options in terms of treatment for my pet. By the end, i felt confident that we had made the right decision-- both to meet the needs of my pet and also meet the needs of my budget. Thank you all for what you do!
hopeyouwin
7 Dec 2015
I hate seeing these negative reviews because NONE of it is true! You get what you pay for is my motto and I got nothing but TOP NOTCH care. I wish I had known more about "magical food" before my lit...
I hate seeing these negative reviews because NONE of it is true! You get what you pay for is my motto and I got nothing but TOP NOTCH care. I wish I had known more about "magical food" before my little Quaker got a fatty liver and had all kinds of problems. Started him on a pelleted diet and saw improvement but his system was so out of week from almost 13 years of "not magical food". I would recommend this team of professionals to anyone! They really took great care of my baby and made him very happy!!
Alisa Norris
21 Nov 2015
I took my Conure (Peaches) to her first appointment. I will say that I paid a lot more than I expected but it wasn't a problem. People need to understand that their pets, regardless what it's species,...
I took my Conure (Peaches) to her first appointment. I will say that I paid a lot more than I expected but it wasn't a problem. People need to understand that their pets, regardless what it's species, are family. If your child got sick and needed treatment would you moan and groan about $83, $100, $105, or $800? Of course not. Your pet is a LIVING thing that you chose to take in to your home. If you don't want to pay for necessary treatment for your pets then you shouldn't have pets.I see a few reviews saying that these guys want nothing but money, I disagree. What these guys want is for your pet to be healthy.
Now as for the "Magical" bird food that they are selling (Harrisons) it might as well be magical!! It's amazing! I have a Cockatiel as well, I got her from a very shady pet store where they only fed their birds an all seed diet. She was quite beat up when I got her, Her wings wouldn't grow back, and she did nothing but stay in the corner of her cage. I tried various types of cockatiel food and nothing seemed to have made her better. Then I found out about Harrisons. Her wings are growing back now (Slowly, but surely) and she now walks around her cage every now and then and plays with her toys. It may be small improvement but what you feed your birds matters.
I'm very glad I found Birds and Exotics Animal Care. While at my appointment the vet that looked at Peaches was very knowledgeable. He showed me how to trim my birds wings and file it's nails. I learned a lot more but then I'd be writing forever. None the less, my experience was outstanding. Thank you.
Joni Lorraine Siekawitch
12 Sep 2014
I have nothing but good things to say about Birds and Exotic Animal Care in Mount Pleasant, SC. My little bird Rico Suave first saw them seven years ago when he shattered his leg in a nasty household ...
I have nothing but good things to say about Birds and Exotic Animal Care in Mount Pleasant, SC. My little bird Rico Suave first saw them seven years ago when he shattered his leg in a nasty household accident. They set his leg in a tiny little cast (which I still have in a drawer) and despite the leg being broken in several places, he regained almost full function of his leg and foot. He visited today and had his overgrown beak trimmed. They were very caring with me and with him. :)
Dianne Price
29 Mar 2013
Dr. Biascoechea is truly a bird whisperer..... I know that he would say he is nothing special, but my birds and I know that he is extraordinarily special!!! Dr. Biascoechea is so patient with my birds...
Dr. Biascoechea is truly a bird whisperer..... I know that he would say he is nothing special, but my birds and I know that he is extraordinarily special!!! Dr. Biascoechea is so patient with my birds....(and with me too) it is amazing to watch his natural talent to build trust with birds in a matter of minutes... he amazes me every time he takes care of one of my birds, even my "drama Queen" Kita is an angel for him!!! The Staff at Birds and Exotics is wonderful too....they are very professional and very competent in taking care of concerns I call them with, they are very good at triaging phone calls and following up.... hard to find nowadays!! They are great even at times when my birds were sick they always tried to comfort me and make me feel at home when I had to make the 3 hour trip under emergency conditions with a sick bird.... I feel so fortunate to have Dr. Biascoechea and his great staff taking care of my birds!!!
beth06
26 Feb 2012
My daughter had saved up money for months to purchase a pet hamster and all the accessories. Poor little thing had wet tail and was desperately sick by the fifth day we had her. In the interest of t...
My daughter had saved up money for months to purchase a pet hamster and all the accessories. Poor little thing had wet tail and was desperately sick by the fifth day we had her. In the interest of teaching my daughter that an animal is a responsibility, we took the hamster to Birds and Exotics (I know, a hamster?!!). Dr. Rainwater was wonderful, gave us our options, gave the hamster some pain meds and then called Petco and got them to pay for the euthanasia. They were very kind, sympathetic and very helpful.
dreggs7845
27 Apr 2010
i honestly have to saya the doctors are amazing and very good at what they do in fact i am in debt to them for saving my monitor lizard's life. the are very supportive and try their best to help your ...
i honestly have to saya the doctors are amazing and very good at what they do in fact i am in debt to them for saving my monitor lizard's life. the are very supportive and try their best to help your animal i highly recommend them to anyone who is looking for a reptile vet
rngjog77
24 Jul 2007
The Vet here is GREAT with birds! He is very caring. Good location and nice staff. He is very dedicated to the great care of birds.
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