I have been going to this vet for about 3 years now. I have never had a bad experience. Dr. Sylvia And Dr. Sarah are the best veterinarians I have ran across by far. They are more concerned about the pet and not the money. We have always been seen by vet tech Kelsey or Brittany. They are always upbeat and caring. I love how the drs get in the level of the pet even if it means getting in the floor and getting all furry.One of my dogs had to recently get euthanized and Dr. Sylvia and Kelsey stayed in the room with me and comforted me until I was ok to go. I wll never go anywhere else. Thanks White Rose. Read Less

Very happy with both the veterinary and boarding services here. The vet we saw is knowledgeable, caring, and takes time to explain what she's doing, why she's doing it, and what our options are. This is the first vet visit in years where I haven't felt "guilted" into unnecessary tests and purchases. The staff is friendly and responsive. My first experience with White Rose was right after we moved here and before I had established our fur babies with their own doctor. After a bad boarding experience at another facility, my dogs were going nuts with fleas. Pet store treatments weren't working. It was a Saturday, and I called at least six vets looking for help. The few who did respond offered me appointments several days out. White Rose was different. Less than 10 minutes after I left a message, the vet's assistant called back. We talked for a good 25 minutes. She passed along the vet's recommendations: bathe them in Dawn and get Seresto collars. They didn't push for an appointment, they didn't suggest I come to their offices to buy supplies; they simply helped me when I was in need.We also board our three dogs at Meows & Growls, and I really like having the vet right next-door. I recently learned that they are upgrading the boarding facility, so I look forward to that. They are also adding Fri hours, which will save me from dropping them off earlier than I need to. My three dogs - Lab mix, Aussie and Cavapoo (the Mod Squad) - typically board there for 3 to 5 days at a time. They always return healthy, calm and tired. You can tell that they've had a good time! There is something else I noticed, too. Whenever I've pick my dogs up at other kennels, they can't wait to pee and also lap up as much water as possible. It doesn't matter what time I pick them up, it's always the same. Interestingly, this has never happened following a pick up from Meows & Growls. That tells me that they are being well cared for, indeed. The staff typically gives me a pretty detailed report on their behavior. My one dog is a little skittish around other dogs, and they have been working to help socialize him. It's special touches like that which will bring me back to White Rose Veterinary and Meows and Growls Boarding again and again. Read Less

We love everyone at White Rose. The doctors and the vet techs are the best. They love our fur baby and she loves them. They are both knowledgeable and friendly. I wouldn't trust anyone else with our baby Sunnie but the doctors at White Rose. Read Less

I've taken my dogs here for years and have seen the service go from outstanding to poor at best. I believe the doctor wants to provide the best care possible but she has not put the right team in place to support her vision. Sadly, for now I had to change vet. Just a heads up, don't board your pet here. Read Less

They have been amazing to work with. I know they work with the shelters in area providing spay/neuter services. The entire staff have been amazing for the 2 years I have been going there. And I cannot see me ever going anywhere else. Even though the drive is 45 minutes out from me. My sister recommended them to me, she also takes her pets there. I think between us we 15 or 16 animals, and we trust White Rose with the care, safety and health of our pets. Read Less

I came in yesterday with my 14yr old chihuahua. Sadly, we had to put her down due to server heart failure. The vet was SO sweet! She explained everything to me and walked me though everything she thought would be best for my dog. The staff was very nice and sentimental about our loss of Tinkerbell. I will definitely be back again. Read Less

Everyone is the office is wonderful. They were so busy Saturday but never lost their smiles. Even with two emergencies they still managed to give everyone the one on one attention that makes the wait worth it. You just can't find that kind of customer service and dedication often. It's also nice to know if one of my pups has an emergency they will make sure they get the care they need. Read Less

Dr. Sylvia and Dr. Sarah are the best!  I Had to have Honeybear put down recently and Dr. Sarah handled it and us so well.  Courtney cried when I came into the office that morning as she knew why I was there.  The best way to say it is they believe in what they do and it's not automatic - a job - it's a calling!  They take their time with you, they don't run you through and hurry on to the next pet.  I LOVE WHITE ROSE!  I WOULDN'T TAKE MY PETS ANYWHERE ELSE! Read Less

Would not take my pets anywhere else! They are the best. Treat my dogs like they are their own. I have had mine in boarding there and have had no problems. Mine go in happy and come out happy. They are very friendly to pets and owners and willing to anwser any questions and help in any way they can. Read Less

Awesome veterinarians office with an even more awesome staff and doctors... Always a pleasure to bring in our pets/furbabies because we know they are in the best hands possible... They keep us 100% in the loop about what is going on and give us all the information needed to make informed decisions about the care needed for our fur-family, from the smallest decision needed to be made right up to the big ones... Very caring as well... Love them! Read Less

I love this Vet, Dr Sylvia and Dr Sarah are terrific! The staff are very friendly especially Diane, the vet techs are very kind, some even calling back on their day off to check on a pet.They spend time and help you understand what is going on with your furbaby, Dr Sylvia even took one of my babies home with her after surgery because she was concerned about his body temperature. I'm sure not all pets survive but they are not God, sometimes after doing all we can do we still lose them. But I am here to tell you they are the BEST at what they do! I lost my dear furbabys Hoku, Sir Purr and Meg. They were so caring and did all that could be done to save them. They were elderly and it was the end of their lives. But these Drs. and staff were there for me and helped me through it all. I recommended them to my Mother-in-Law in NC. She brings her pets to this vet. and loves them. I would recommend them to anyone! Read Less

I moved by business to White Rose a couple of years ago due to Dr. Chapman treating one of my pets before at a different location where she was working and the reputation of the owner,Dr. Sylvia Chapman. I have been very pleased with the service I have received and the attention that the staff at White Rose provide my dog, Ein. They listen to your concerns, they treat the animals as if they were people, with respect and kindness. I have found White Rose to be a very professional and caring place to take your animals when they are in need of vet services and highly recommend White Rose..Read Less

I have a very high maintenance pet name Rufus. Dr Sylvia always took care of him for my mom. Last year my mom passed away and I became Rufus caregiver. Dr Sylvia and Dr Sara have and are still hand holding me through the process of being s care giver for a special fur baby friend. They have always gone above and beyond the call of duty to take care of Rufus and me. I am problem the most frequent visitor at the clinic and I have also observed the love and compassion they extend to all the precious animals. I also seem tears shed by the Drs and staff over the animals . I can not think you enough for all you have done for us. You guys make us feel special and not just a number . Rufus and I love you guys Read Less

Do NOT board your dogs here!! Maybe the vet is good but the boarding sucks!! I'm so upset. I premeasured my dogs meals and put them in ziploc bags. They missed two meals each! Also, they were both covered in pee and have never smelled so bad. I even dropped them off an hour early the day before Christmas Eve since they apparently wanted off early and called to ask me to bring them early. I'm so disappointed. Read Less

Love this vet. This is the first vet I've been to that my cat was purring and calm half way through the visit. She's usually super-stressed and panting at vet clinics. They have very flexible hours that work with my work schedule too. Worth every penny! Read Less

We have used that Clinic since the beginning and were always very pleased with the service. For the last couple of years, the service and friendliness has declined and the charge has increased. The advertising is great, its all about your animal the care, the feeling you get once you want something from them, is different. I will tell here my story and please Vet Clinic do not come back with any law issues, because thats the only response you have, if somebody leaves a negative feedback. Negative Feedback can be good to improve and change, but you do not take the opportunity to change, instead you make the customer feel bad. My dog had ear infection, of course as anyone else, I tried to fix it. After about 2 weeks, ear being ok, being not ok, I decided to call the Vet and ask for a prescription for her ear infection. Bell had been at the Vet in June/July, so she had her Well checkup not too long ago. I was told, no prescription will be given until a Vet sees her. So Bell was brought to the Vet for evaluation and medication was given to her right then. The medication did not help and I called to get something different. The answer was, I needed to bring her again to have her checked. Something is not right. The 1st answer I got to bring her in in order to get medication, she was in and the 2nd answer is to bring her back. I get the feeling it is not about the animal, it is to give her another check up to be charged again. Even the online order for medication and had to be approved by the Vet was declined. That alone tells me, because I do not come in with the dog and they cant charge me for the visit and medication, they dont approve the online requirement and they only want the money. The animal is not considered. Well there are enough other good Vet clinics in the area and Im sure I can find one which considers the Customer as the customer and treat the customer in a fair manor and put their focus on the animal and not on the money. .We have taken our pets to White Rose Vet. Clinic for several years now. Each year the service we have received has gotten worse. ..They insisted on taking our pet to the back to perform the annual wellness exams and vaccines .I understand it cost money, but if it is a follow up and the treatment has not improved, you should offer that different medication can be picked up instead of another visit to charge. I never had a problem with them until that incident came up. sometimes we got the feeling we are the worst Pet owners in the world. They talk in a tone to you, that you feel like a little child and dont know anything about your animal. Im sure there are people out there, but maybe changing how you treat the Pet owners would help. Read Less

This is a great veterinary clinic. The staff, doctors and manager were awesome! Everyone was so compassionate with my pets. I love the weekly and monthly specials they offer. They go beyond what they charge for their services. Don't make the mistake and go somewhere else like I did! Read Less

White Rose Veterinary Clinic is one of the best veterinary clinics I have been at. They treated my cats very well and followed up with my cats to ensure they are doing well. With the high level of service the prices are very reasonable and affordable. I will continue to bring my cats to White Rose Veterinary Clinic and very happy with their customer service. The doctors are very loving and understanding to the owners concerns and take the time to explain what the issues might be and what procedures can be done. I recommend going to White Rose Veterinary Clinic. Read Less

I had to call White Rose on a holiday weekend near the end of the day to request they put my suddenly declining aged cat to sleep. They could not have been more wonderful to me and to my precious Misty. My prayer had always been that Misty go peacefully and that's just what they provided. Their consideration for me was above and beyond because I'm sure they wanted to go home. They were already working well past closing hours but never rushed me. My family and I are immensely grateful to White Rose!! We could never thank you enough. Read Less

Found dog on road with broke leg(obvious) took to White Rose for help.....They said that they are a business and could not help her. They said we couldn't leave her and that we should take her to animal control......That is sad, in my opinion, when vet is only in it for the money. That poor dog....Animal control said they could only give her pain meds for 5 days and then decide what to do with her....I hope someone saves her ;-/ Read Less