I adopted a 6 year old cat who had an eye problem and upper respiratory infection.  After being at another clinic, where those issues weren't addressed as I would like, I went to Cool Springs Animal Hospital and my cat and I saw Dr. Phipps.  She immediately did some eye tests and said for both of them she would have to order drugs in and I would have them by tomorrow.  She also gave me an antibiotic to start immediately.  I thought for sure my cat would be blind, but after two weeks her eye sight is almost perfect and she can play catch and is very happy. Read Less

I just love it here. Everyone is so nice and professional. My babies love coming for treatments and visits. You can tell they love animals and care about their health. Thanks for your hard work and smiles. Read Less

My roommate and I both recently adopted kittens, one four months and one seven months. They immediately started having several issues, including eye infections and chronic diarrhea. We took them to another vet two times hoping to get them fixed up, but were disappointed by the lack of results after giving these poor babies all sorts of expensive medications. At a coworker's recommendation, we tried Cool Springs Animal Hospital, and were both overwhelmed by the wonderful service and expertise of the staff. They even suggested a cheaper alternative to a medication that I could use at home. After bringing my little kitten in for an ear issue, CSAH called me three separate times to check on her and make sure she was responding well to the medicine. It's obvious that the staff cares very deeply about animals and just wants them to be as healthy as possible. I'm so glad we've finally found our vet! Read Less

My roommate and I both recently adopted kittens, one four months and one seven months. They immediately started having several issues, including eye infections and chronic diarrhea. We took them to another vet two times hoping to get them fixed up, but were disappointed by the lack of results after giving these poor babies all sorts of expensive medications. At a coworker's recommendation, we tried Cool Springs Animal Hospital, and were both overwhelmed by the wonderful service and expertise of the staff. They even suggested a cheaper alternative to a medication that I could use at home. After bringing my little kitten in for an ear issue, CSAH called me three separate times to check on her and make sure she was responding well to the medicine. It's obvious that the staff cares very deeply about animals and just wants them to be as healthy as possible. I'm so glad we've finally found our vet! Read Less

This place will ALWAYS be THE PLACE to take our fur babies! The staff is so caring and top-notch at what they do! Dr. Jones and all of the employees go above and beyond to make your experience the best it can possibly be! They really take the time to get to know you and your 'child'. I always think I need to give more information of who I am when I call other than my baby's name. This is not the case. They always know exactly who I am and who I am calling about.The care they give everyone of our 'children' is always STELLAR! They always make a point to call and check-in on us after the visit. This is something you can't find everywhere. I've even been given one of their cell numbers so I could text a picture to them of something I was concerned about with my little girl. When they take a message for the Dr., they always contact us back within about 20 minutes. The facility is very clean and has a great set-up. The examination rooms are comfortable for you and your dog or cat. The information posters they have are always being updated. This is great with how things are constantly changing and new products coming out all the time. You simply cannot find a better vet ANYWHERE! Hands down! Stop reading this and call to make an appointment for your baby to start getting the quality care they deserve. Read Less

Dr. Jones and his staff are awesome.  They have served our pets for over ten years and they have always been there and bent over backwards to help all our pets in many emergencies.  Today we lost our cat to cancer and this evening Dr. Jones called to check on us and again offer his condolences.  I just cant say enough about how they care and go above and beyond to take of our pets. Read Less

Dr. Jones and his staff have taken care of my pets for the past 14 years. They go above and beyond in making my pets and I feel comfortable about treatments. Its like dealing with family. I won't let anyone else care for my critters! Read Less