East Brainerd Animal Hospital

We adopted a 5 month old puppy a month prior to our first visit here. We were charged for a fecal exam that we did not request and did not need as we had already addressed worms with oral medication prior to this visit. Along with that, I question whether or not the tech was even able to get enough for the sample. Anyway we were charged 12.50 and no one ever even referenced the sample during the visit. Not a huge deal, but still frustrating. Then, both the vet tech and the vet both stated that the only vaccine he needed was the final DAP of the booster. When we left and looked at the bill we were also charged for the leptospira. Again, we did not request this, were not told that he needed it, or even told that he got it. I called back to question this after looking up the leptospira and seeing that it was not necessary. The lady on the phone was very nonchalant and stated that it was mixed and administered with the DAP. I reiterated to her that I was never told that he needed that or that he was getting that. She made no apologies. Overall, pretty frustrated by our visit here. I would be leery of returning there because just for a routine visit we were charged for items we were never told our dog needed. Read Less

I have been to this vet over 5 times now. The main point I took away each time is that they seemed more concerned with getting your money than helping your animal and doing a service for the community. It is hard to get any estimate on what the cost will be until after it is done and the price is never what it's supposed to be when you get there. I think overall the prices are too high for the services and the explanations way too nonchalant. This is soley my opinion based on my experiences. Read Less

I had a male chihuahua named Buddy, he was misdiagnosed with allergies for three years and out of those three years they took three chest x-rays and all of the veterinarian's over there looked at his chest x-rays and came to a conclusion that he had allergies continued to say he had allergies and for three years I trusted them took them at their word and I blame myself partly because I should have taken him somewhere else because when he got really bad last October I did take him somewhere else and that veterinarian had East Brainerd veterinarian clinics chest x-rays of Buddy's sent over and this veterinarian looked at it for all of about 30 seconds and said he doesn't have allergies he has lung disease and he died the next day and if it would have been caught three to six months before he'd still be a alive today and knowing that for three years they had me treating him for something that was not affecting him and for three years they weren't treating him for something that was affecting him. If I could give this place no stars I would and I'd give anything to have my little buddy back, anything Read Less

Thank you to Dr. Carter and all of the incredible staff at E. Brainerd Animal Hospital for your love and care of all of our pets. Dr. Carter has been so kind and compassionate about the treatment of all of animals and we have been with this clinic for probably 30-years or more and wouldn't consider going anywhere else. All the staff is so sweet and kind. Thank you all so much for all you have done for our pets, especially our DD. Read Less

I can't say enough good things about East Brainerd Animal Hospital. Dr. Revelle and all the staff are not only professional and knowledgeable, they are extremely kind and compassionate, not only to their 2-legged clients but to their 4-legged owners as well. While we've only been clients for a short time, Dr. Revelle and staff have helped us through some tough times - easing the journey over the Rainbow Bridge for our elderly gal, as well as performing 3 surgeries - and it was all done with so much caring. Can you tell the Cammilleri's love East Brainerd Animal Hospital! You guys are a blessing to our community! Read Less

Awesome people!Dr. Ligon and his team are fantastic. He's been our family vet for many, many years. I refuse to let anyone else care for my four legged children since I know they're in such good hands. I would also trust Dr. Carter or Dr. Revell to provide the same level of care. Read Less

There could be no better care for your four-legged children than EBAH! Dr. Carter has cared for my babies for 25 years or more. My little Cato had surgery today and, it was risky to do, but Dr. Carter and his staff went over and above for his care. THANK YOU for your ongoing support and care for my "children!" Sophie and Cato send big paw hugs and lots of doggie kisses! Read Less

Just want to say we really appreciate you all letting us come in when our girl was sick and we didn't have an appointment. Dr Carter was amazing and handled her so well. He really helped put our fears at ease and made our girl feel comfortable as well. He took care of Rogue perfectly. Thank you so much Dr Carter and to the rest of the staff as well! Read Less

This office has taken such wonderful care of my furry family. The doctors, the techs, literally every person I have EVER dealt with has been so kind and sweet. Even before things were bad with my buddy and I had to make the horrible decision to let him go. And through that entire process have been so compassionate and sweet and loving.Read Less

I have used Dr Revel and Dr Carter for close to 5 years now, since moving here from Texas. They are incredibly good at what they do, and all of my animals relax with them. Their prices are reasonable and they have never pushed for a treatment if I wasn't comfortable, and have always been wonderfully open about holistic approaches. I can't imagine taking my dogs or cat anywhere else! Read Less

I left my last vet of many years and decided to try out East Brainerd AH. The last place I used, the vets were awesome (it kind of broke my heart to leave a certain vet), but the front staff were horrible. The one visit I've had at East Brainerd was awesome. Dr. Revelle was present and helpful, and the staff were on it with the customer service. Looks like we found a new clinic. Read Less

We've had our dogs cared for by East Brainerd Animal Hospital (primarily by Neal Ligon, but also by the other veterinarians at times) for years. The care there has always been excellent. On Memorial Day of this year, our elderly Cocker Spaniel (Shadow) went into sudden and severe distress, and it became clear to us that he would have to be put down. Because East Brainerd Animal Hospital was closed for the holiday, we took Shadow to the Animal Emergency Center on Lee Hwy. Thankfully the staff at the Animal Emergency Center was skilled and caring, as we tearfully stayed by Shadow's side until the end. On the intake forms, we had listed East Brainerd Animal Hospital as Shadow's veterinarian. Imagine our surprise (and new tears) when, shortly after, we received a sympathy card in the mail from East Brainerd Animal Hospital, hand-signed with sweet notes by all of the staff. Apparently the Animal Emergency Center had informed East Brainerd Animal Hospital of Shadow's passing. When we had to have our first dog put down a few years earlier, we were able to take him to East Brainerd Animal Hospital, and afterward we received a sympathy card from them, hand-signed by the staff, as well as a paw print from our dog. So precious and touching. But to have received a sympathy card from them after Shadow had been put down at a different facility was beyond precious and touching. We were so moved and blessed by this unexpected kindness. East Brainerd Animal Hospital truly cares for its clients and their pets. Their love for animals and their understanding of what their clients' pets mean to them is outstanding. They will ALWAYS be our first choice and will always have our appreciation and gratitude.Read Less

Everyone at East Brainerd Animal Hospital takes so much time to make you feel comfortable and ease your concerns. They truly saved my precious dog's life two years ago. And she just had surgery on Tuesday and everyone treated her like a princess! I can't say enough good things about the people here. Read Less

I took Libby to Dr. CARTER on the suggestion of my neighbor because no one could fix Libbys ears. Yep she's a Cocker spaniel. One visit to see dr. Carter and her ears are are so good they are almost normal." Didn't cost me a fortune" as it did in other vets that did nothing. She plays, she eats when she supposed to instead of having to feed her whenever, she's just a different dog. I just cannot say enough how good Doctor Carter is his staff is phenomenal everyone there is friendly everyone there cares about your dog or your cat or your reptile. Now I'm taking Max there for skin condition and I know Doctor Carter will fix him. Thank you Wanda for suggesting Dr Carter and thank you Doctor Carter for taking such good care of my babies. Read Less

Top notch veterinary care! 12 years of expert, personal, affordable service. Big dogs, little dogs, they have kept our pack hale and heartily enjoying life for as long as we have had pets. We drive 45 minutes just to bring our dogs to the best in town! They cared enough at the traumatic event of our little dog's death on a busy road, that they sent a sympathy card personally signed by each staff member. I had no idea how much that would mean to me...so glad they did! Read Less

I have been a customer of East Brainerd for many years and I can tell you as an animal lover and sometime dog breeder Dr Revelle is one of the best and most caring vet I have ever had the pleasure of working with. Not only does she take time to listen and get to know you and your pet, she always follows up after any serious procedure or illness with a personal phone call to check on the pet. She and the others at the hospital are first rate and I highly suggest you consider them if you are searching for an animal hospital for your pet needs Read Less

After my 7 month old puppy was involved in an accident near their practice, my husband rushed him to East Brainerd Animal Hospital because it was closer than our regular vet. The staff and doctors attended to our dog right away and even though they are regularly closed over the weekend the doctor stayed late on Saturday to preform a necessary blood transfusion, and came in on Sunday morning to check on our puppy's progress. The staff were kind and sympathetic and the facility is clean and modern from the waiting room all the way to the operating room. Without East Brainerd Animal Hospital, I am certain my puppy wouldn't have survived. I cannot thank them enough for all that they've done! Read Less