We've had our dogs cared for by East Brainerd Animal Hospital (primarily by Neal Ligon, but also by the other veterinarians at times) for years. The care there has always been excellent. On Memorial D... Read More
We've had our dogs cared for by East Brainerd Animal Hospital (primarily by Neal Ligon, but also by the other veterinarians at times) for years. The care there has always been excellent. On Memorial Day of this year, our elderly Cocker Spaniel (Shadow) went into sudden and severe distress, and it became clear to us that he would have to be put down. Because East Brainerd Animal Hospital was closed for the holiday, we took Shadow to the Animal Emergency Center on Lee Hwy. Thankfully the staff at the Animal Emergency Center was skilled and caring, as we tearfully stayed by Shadow's side until the end. On the intake forms, we had listed East Brainerd Animal Hospital as Shadow's veterinarian. Imagine our surprise (and new tears) when, shortly after, we received a sympathy card in the mail from East Brainerd Animal Hospital, hand-signed with sweet notes by all of the staff. Apparently the Animal Emergency Center had informed East Brainerd Animal Hospital of Shadow's passing. When we had to have our first dog put down a few years earlier, we were able to take him to East Brainerd Animal Hospital, and afterward we received a sympathy card from them, hand-signed by the staff, as well as a paw print from our dog. So precious and touching. But to have received a sympathy card from them after Shadow had been put down at a different facility was beyond precious and touching. We were so moved and blessed by this unexpected kindness. East Brainerd Animal Hospital truly cares for its clients and their pets. Their love for animals and their understanding of what their clients' pets mean to them is outstanding. They will ALWAYS be our first choice and will always have our appreciation and gratitude.Read Less