I've only had one appointment, but it was a 5-star experience. I didn't know good vet care could make a person so emotional, but my husband and I left there floating. My pet has been diagnosed with ca... Read More
I've only had one appointment, but it was a 5-star experience. I didn't know good vet care could make a person so emotional, but my husband and I left there floating. My pet has been diagnosed with canine epilepsy since he was one-year-old, and there were a couple moments where I felt like crying because a veterinarian has never treated him like he was so individually important before. Everyone in the office gave care to my dog like he was as important as a human, not just an animal, and that has been rare to see in my experience with other vets in town, who often only have time to talk for five minutes and don't even remember my dog. It was Dr. R's first time seeing my husky, but she bonded with him really quickly and taught us more about canine epilepsy and how we can save his life in an emergency than our last three vets combined. She was after my own heart when she said she understood my desire to have an "emergency plan" established, considering our dog's condition, since as a nursing student, this just makes too much sense to me. I want to give my pet's condition the same consideration I would give a human's, especially because my dogs are my children. I always ask: "what can I do?" since status epilepticus is a very real and life-threatening possibility for my dog, and Dr. R and the technician both took their time to give me a detailed plan and advice, rather than simply tell me to "just bring him in, there's nothing you can do." Turns out there is a lot I can do, but I never would have known it, and that could save my dog's life someday. I won't forget that, and I look forward to bringing all my pets here from now on!
Additional info: My appointment was bang on time, even a little early today. They sent me immediately to an examination room; didn't leave me in the lobby for half an hour past my appointment like my last vet. Prices seem generally better than other places I've been to. For instance, the office fee is what I would consider reasonable, and the quote the Dr gave me for a dental cleaning for my dog was way more affordable than competitors who quoted me when he weighed 15 lbs less! They're also kind enough to offer a 10% discount for military, and they count prior-service and first-responders. Very impressed, needless to say. Read Less