Obviously we're disappointed to have someone disappointed in our service. A failure to perform diagnostics would only be because none were deemed necessary (obviously in error per this client) because our income is generated through diagnostics and solving medical cases. While I don't doubt that there are meds that are cheaper at Walmart, we don't have that buying capacity, and try to provide convenient medical pick up for a fair price. We have not heard from this client (we don't know who it is) so we haven't been given the opportunity, to my knowledge, to correct any errors we've made. I am glad that they talked with a veterinary internal medical specialist who seems to have gotten them the answers they need and hope their pet is doing better. Read Less

Unbelievable- a disappointment as the veterinary profession is usually honorable. They failed to do any appropriate diagnostics, lied about a diagnosis (the reasoning is not real- I am medical and consulted with a veterinary internist), and charged a fortune for a useless lying exam and antibiotics that would be $4 at Walmart. I wouldn't wish them on anyone. Read Less

The wait to see the vet is never long at all. And they always take their time with you. The last vet I went to their staff was very rude! But not here, I'm always greeted with a smile. And when I board my dogs they have nice runs for them to stay in. Thanks. Read Less

I am so glad that I went to this animal hospital. Dr. Roberts is knowledgeable and spoke to me in plain language. More importantly, unlike the first vet clinic I went to, this clinic does not charge you for uneccessary procedures. I highly recommend this clinic and will be taking my animals here from now on. Read Less