I'm ONLY giving 1 star because that is the lowest option. I have just moved back to Fayetteville and went here today to see if I could get shots for my younger dog. The waiting room was completely em... Read More
I'm ONLY giving 1 star because that is the lowest option. I have just moved back to Fayetteville and went here today to see if I could get shots for my younger dog. The waiting room was completely empty (rare) and there was no one at either seat initially. Immediately, a lady did come from the back, but she never said anything to me or acknowledged me in any kind of way. She did pick up the phone and seemed to continue a phone call that may have been on hold. However, she acted like I wasn't standing there. 2nd, a male employee came from the back, and sat in the middle chair...also, never said anything to me whatsoever, yet when another man came out of one of the patient rooms and came to stand behind me, the guy suddenly could talk and was carrying on a happy conversation. Even that guy looked at me as If it was weird to him that he was being spoken to 1st. If that wasn't enough, a 3rd employee, older lady, came out and went to the last seat, acting the exact same, never said a word. She started fumbling through stuff, like she was looking for something, but not ONE of them EVER said a word to me. Not "hold on please, I'll be with you shortly, etc". This all probably happened over 5 minutes, but seemed like forever. I have never in my life been invisible before, but apparently, I am to them. Sadly, this is the only place that ever cared for my older dog before we moved away. I can't say anything about the physician, because I never got past the counter. I haven't ever given a negative comment or review before on ANY place, but this one deserved it. It's sad to say that they felt like they couldn't even stick a finger up or nod or do SOMETHING to let me know they saw me, and would get to me eventually. Instead, they decided to continue a phone call, start a new conversation with someone in line behind me, and totally ignore me altogether. I guess this was my "Welcome Home!" Also, this was at 2:40 pm...not close to closing time. I'm not the type of person to cause a scene and I don't speak very loudly, but I wanted to today! Instead, I politely turned around and walked straight out without saying a word. Read Less