For those times when I cannot take my mini schnauzer with me on trips, I schedule her for boarding. The entire staff is so friendly and helpful. Before she stayed for the first time, they let me come in the day prior and tour the facility and the boarding area. It was very clean and they already had her area prepared for her to arrive the next morning.Read Less

Very happy to have found this vet! We've seen Dr. Jim twice now and know we have a good long-term fit. We especially appreciate his willingness to explain some of the science as he answers our questions. The building is nice and well kept, and the entire staff seems great. Highly recommended. Read Less

Very happy to have found this vet! We've seen Dr. Jim twice now and know we have a good long-term fit. We especially appreciate his willingness to explain some of the science as he answers our questions. The building is nice and well kept, and the entire staff seems great. Highly recommended. Read Less

Went there for the first time with my 2 Great Danes who didn't enjoy our last vet. They loved Dr. Jim and staff!!! It only took 2 people instead of 6 to handle my male which is a HUGE deal!!!! Everyone was so relaxing and friendly. I can not say enough good things about everyone there! I am so happy to find a vet that I love and that my big scaredy kids love too!!!! Read Less

Very displeased with services and care of my 2 kitties.Price quoted was wrong, bad communication between employees,was discussed the hair cuts they were to get. This was conveyed Wrong to groomer, thank goodness she called before my cat was completely shaved. Little ones was seen by the Dr. because he needed a vaccination. I was never given a verbal out come of his checkup. Their grooming was more than what I was quoted, there was a charge for....bio-waiste disposal, they charged for disposing the syringe, into the Sharps Container. TALK About Nickel & Dime-ing person, that was a slap in the face. My older kitties eyes were so weepy and driving, only to find out it was due to there procedure for bathing to protect his eyes. That's perfectly fine.....but Why not tell me this! My little ones ears We're Not cleaned! YES, I did call and complained, wanted to make up for the difference for the price of grooming. Did confirm, ears should have been cleaned..........Outcome, I am finding another Veteran to go to. Read Less

2 years ago I called around EVERYWHERE to find a fast opening to board our giant, less than a year old, pup while we would be on vacation. Our pup is had experience with breaking through crate doors, so I was apprehensive to board him. They scheduled him for a run and according to them he did great. We've since had him stay atleast 3-4 more times and he is always happy to go back with the ladies when they come out and get him. He's definitely a handful, being 70+lbs, has separation anxiety, and very fussy when he feels isolated. Although we've never used Battleground for vet services, they are our definite go to when it comes to an overnight stay! Read Less

The first time I brought my new pup, Remy, into Battleground he was a 3 pound runt with no prior vaccinations and no clue what was going on. Since then, the staff there has seen him grow and helped us navigate through our medical decisions as he's come into his "almost adulthood". They've seen us through getting him back to health when he had worms, bacterial colitis, and a skin condition. I have only ever had positive experiences with the vets, and the staff who are knowledgeable, friendly, and make me feel that we are in good hands. I shamelessly encourage anyone I know to give Battleground a chance to be their pup's vet- they are incredible! Read Less

I just spent along time on the phone with a receptionist asking a plethora of questions before we bring home our new puppy as I am interviewing for a vet.  She was absolutely wonderful to speak with, very sharp, and extremely pleasant to deal with.  If the rest of the practice is as accommodating as she was, this is a really great option. Read Less

Top notch pet care. The front desk staff is so friendly and kind. Dr. Bob is relly good with my dog and is very good at explaining diagnosis, and care. I also love the groomer, Julie. My dog's tail wags every time we visit, and that makes me happy. Read Less

The staff, vet techs and doctors (particularly Dr. Dawson) are absolutely amazing.  These people genuinely care about my pets and have gone above and beyond for me and my fur babies. The quality of care my pets receive is second to none. Any time I have a question or concern about my pets health, I get an answer incredibly quickly via email or phone call. We have two "special needs" animals, and the compassion and understanding that has been exhibited by all at Battleground makes me so appreciative.  I just can't imagine finding a better set of people to care for our pets (one cat, one dog).  5 stars, 5 meows and 5 woofs! Read Less

Great place, friendly staff, and Dr. Dawson is fantastic! She is incredibly knowledgable, personable,  and great with our dog. She takes the time to explain everything and answer any questions we may have. Our dog is always happy to visit Dr. Dawson and Battleground. Read Less

This office is wonderful! The entire staff (including all of the doctors) are incredibly compassionate and it's clear they're doing this because they truly love animals. Our two fur babies have received great care here and we have been shown deep compassion during the tough times. It's very clean and they offer a wide variety of services and products, though nothing is ever pushed on you. I'm happy we found this office! Read Less

They gave taken care of now four dogs for us. Always available in an emergency and top notch vet care. At the most critical time, when it was time to  say goodbye  to our older dogs - they could not have been more compassionate. They even made a hose call for euthanasia which was so much easier on our family. Read Less

My daughter and I had been long-time clients of Battleground until I was recently treated as though I didn't exist when I tried to resolve a problem with them.  My 4-year-old dog, which has treated at Battleground since she was a puppy, recently saw Dr. Bob for her shots, and for renewal of her Sentinel Rx, which she has taken since she was a puppy.   During the visit, I twice asked Dr. Bob about the Sentinel, and was led to believe everything was in order for the re-fill, which I had planned to purchase online.  He made no mention that she would need a blood test or that I would have to sign a waiver as he had previously allowed me to do.  The only thing he said was for me to tell the receptionist where I would be purchasing the Sentinel, which I did.  When I tried to purchase the Rx online, Battleground denied it.  I immediately contacted Battleground about the matter and was told I would need to take my dog in for a blood test.   I advised the girl I spoke with that I had just been there less than a week ago, and Dr. Bob made no mention of a blood test or signing of a waiver.  I was told I would be called back---that never happened so, after several days went by without a return phone call, I called and left a message for Dr. Bob to call me.  Well guess what, folks-----no return phone call!   I next wrote him a letter detailing the events as they happened----again, no response.   As a last resort, I filed a complaint with the Better Business Bureau, which they forwarded to him.  You guessed it------no response.   As the owner of the Hospital and a so-called professional, Dr. Bob leaves a lot to be desired, and he certainly won't get any more of my money.  I hope he won't get any of yours either!  I am appalled at how I was treated and still stunned by the lack of professionalism I encountered with this business, especially after so many years as a client. Read Less