I cannot say enough about Dr. Shaun Reynolds and the entire staff. My dogs are my children and I am so grateful I can take them where I know they will be loved and treated by true professionals. Pricing is reasonable and patient care is unmatched! They even know how to handle this Momma when she can be a bit too worrisome. When I was in my absolute darkest hour, saying goodbye to my best girl, they allowed me the time to make decisions and walked me through my grief. For that I’m eternally grateful. I would and do recommend them to anyone in need of vet services. Read Less

Have been a client for many years and with many pets. The staff is always curtious and knowledgable. They are always careful to take the time and answer all of my questions fully. They really care about you pet and attend to their every need. I highly recommend them. Read Less

I have telied on the skilled Veterinary experts at WCAH for 18 years to care for my pets. The entire staff is professional, friendly and considerate of my pet and their needs. I would not trust anyone else. Read Less

I can't thank Dr Barrett enough for saving our 13 year old Maltese! We had been seeing another vet for the past 2 years after relocating to Nashville. When my dog became critically ill due to a heart issue, we were told there was nothing more they could do and we should prepare to put him down. Luckily, a neighbor of mine recommended Williamson County Animal Hospital. We saw Dr. Barrett who was kind, sympathetic, and most important saved our dog's life by simply adjusting his medication. Three months later, my dog is back to his old self. Thank you so much Dr. Barrett ( and staff)!!!!!!! Read Less

Excellent care by vets and techs. Receptionist appear to have an attitude every time. It's a shame such a nice place is marred by poor customer service at the desk. Update. We had to put another pet to sleep within a week of our last visit. We were treated warmly by all. Special thanks to Lilly (receptionist!)Jess and Dr. Reynolds. I also appreciate the response to my review. Read Less

Truly, the kindest, most caring group of vets and staff my family has ever had the pleasure of working with. Over 5+ decades of family dogs, and vets in three states, we have come to have close relationships with our vets over the years. This group is close to our hearts. From the moment we walk in the door until we leave, and getting follow up calls if our fur babies are sick, this group really cares about our dogs. They work with us to find solutions that are the best treatment for our dogs, being sensitive both to the needs of the pet and to our finances. We just recently had our very ill dog go through a series of issues and finally renal failure. After doing all we could to keep him comfortable, we made hard decisions and our vet helped confirm that we were making the right decision. The vet and staff made that truly the most gentle and peaceful experience for our dog and for us and gave us all the time we needed. We have another dog, who is older but healthy and thriving thanks to their care. I can't say enough good things about everyone at Williamson Animal Hospital. Read Less

My family has taken our pets here for 40 plus years! Very caring and professional. No appointment necessary which I prefer. You may have to wait a bit but it's so much easier for me to just go when I have the time vs planning ahead with an appointment. Read Less

I have an elderly cat. I was taking him here for a number of years. A friend remarked that he appeared to have lost weight. So at the next vet appointment, I asked what has his weight been like? No records. NO RECORDS! They had been weighing him but not recording it in his chart - for years. That's not the vets' fault. I think the vets are all pretty good and nice people. But that's a basic function I expect a vet facility to perform reliably. Read Less

We couldn't have asked for a better place to have had to make the arduous decision of releasing our Weimaraner, Moe, from arthritic pain and other ailments that comes with aging. Dr. Donnie Headrick and his staff were genuinely empathetic and compassionate. We were allowed ample time to grieve and say good-bye privately. Days later, we received a hand-written card from Dr. Headrick during a particularly challenging moment while having arrived to an empty and quiet home...without our dog to greet us. Thank you Dr. Headrick and staff!Read Less

I love my cats' vet.  Its walk-in all day so you never have to worry if you can find the time to schedule something and the vets and office staff are so nice.  They email me reminders and are very tech-savvy too.  The facilities are very nice (clean and new) and there is plenty of parking.  They have long hours and they're close to the highway so very accessible.  This is definitely my favorite vet I've ever come across in my life in any state. Read Less

Everyone here is genuine and caring. They are practical, "take her to the river and that will help with the shedding." And realistic, "I have been treating her ear infection with apple cider vinegar, hydrogen peroxide and water." And they replied kindly, "There is nothing wrong with that but in this case it won't help her." I trust them. Read Less

I've had bad experiences with Vets in the past, often feeling they were pushing me into unnecessary tests/procedures just to make money. I decided to try WCAH to see if they would be different and boy was I impressed! They're great with my dogs and I couldn't ask for better care. So happy I found WCAH! Read Less

My Wife and I took our Puppy in and the staff took turns passing her around, loving her up, and giving her treats. She will definitely not mind going back to the vet to visit. The actual vet had a great bedside manner and took the time to answer any questions we had and give advice. My family has been trusting Williamson county animal hospital with our pets healthcare for 20 years or more! Read Less

I wish I could remember which vet it was I saw that day....but I brought my cat Tiger in August because he had an abscess on his leg and other little bumps/scabs on his body. She looked at him and kept insisting it was fleas and that she saw flea dirt. I bought flea medicine and a flea comb for both my cats. I was surprised that she wasn't more thorough in checking his body. The abscess didn't heal and he got more bumps, and he started losing more weight. He was weighed in at 12 lbs. that day in August and was 14 lbs. the year before. As it turned into September, I took him to another vet as it looked like he was losing more weight. He was down to 10 lbs. The vet that day discovered a mass on his belly, and suggested more tests, which turned into a diagnosis of a rare cancer. Could something have been done to save my fur baby if it had been discovered in August? I don't know. But I was disappointed in the casual way his marks were dismissed as mere fleas. I won't give a poor rating as I haven't had bad care in the past, but I just wanted to write something here. Tiger went to the Rainbow Bridge October 7, 2016 and he is deeply missed.Read Less

I have nothing but AMAZING things to say about the people at WCAH! They care for Dixie as if she was their own. Even when we move to our new home 40 minutes away, we will still come to Dr. Reynolds for all of our doggy needs! Read Less

The doctors & entire staff here are so wonderful.. I have four dogs & all of them have been sick lately.. EVERY SINGLE doctor has taken their time with my guys & have TRULY CARED about their well being.. I cannot say enough great things about them.. Read Less

Always a great experience! I bring in my work dogs and the staff is so helpful! They even help me lift out/in my stubborn Scout from the car who refuses to do it in her own. She's capable, just unwilling ;) Read Less

Dr. Reynolds is amazing, so thorough and such a pleasant person. He speaks of 'we' not 'they' when referring to your pets. It's like your pet is telling you what it is going through. The staff at the hospital are wonderful. All so friendly. They are very qualified, of course - it's a hospital. Today was my first visit, but now i have my vet. i am fortunate that i visited and so are my little guys, those 5 month old kitties. Read Less

Sat there for almost three hours as people came and went who arrived after me. Then I was told I'm two spots away. No thanks. I drove 25 minutes just to keep my dogs at the same vet. No longer. I'll find someone closer. But I appreciate the wasted day off. Read Less

Dr.Forest Reynolds is the best! He knew how much our Roxy meant to our family and was determined to try everything in his power to make her better. Even though the outcome would probably be the same he still kept her overnight and administered meds to see if she would get any better. He made me feel comfortable with leaving her there and even encouraged us to call and check in on her. He even got on the phone himself and talked to me about and was very compassionate with discussing her treatment. Even though Roxy didnt improve as he was hoping and as we were, he still gave us hope and sent us home with meds and encouraged us to keep him up to date on how she was doing. He brought her out to the car himself as she was not able to walk anymore. I can not thank him and his staff enough for helping our Roxy and being there for us during this difficult time. Even though we know the end might be near,he never suggested putting her to sleep and instead kept encouraging giving her comfort care and love at home as she is used to. This was a very great staff and during a difficult time, Dr.Reynolds was understanding of our needs.Read Less

After taking my six week old puppy to Blue Pearl when we had a scare with him late Wednesday night and being turned away because I couldn't pay up front for his care, I was lucky enough to get him through the night and be able to bring him to WCAH. I am so grateful for their excellent care and their willingness to work with us to make payment easier. Because of their attentive and knowledgeable care, I am thrilled to report that my puppy is well on his way back to full health. Read Less

I have nothing but great things to say about the Williamson County Animal Hospital. 1. Great customer service. The ladies who answer the phone and greet you, are extremely kind.2. A walk-in clinic?! Amazing. Absolutely no wait for when I brought my small dog in at about 6:30 pm.3. My dog has a lot of anxiety and has a problem with biting. However the vet and technician were apparently miracle workers and were able to get the job done. While my dog was shaking, no surprise at all, they were sweet talking him and made everything go much smoother.4. Most importantly, my dog got amazing care. He came in with a sever ear infection. I expressed to the vet that I always struggle getting ear drops in his ears because he will snap at me. No problem at all to the vet. He actually packed my dogs ear with a special medicine, and all I had to do was administer a pill to him every night. My dog had been miserable, constantly scratching his red, crusty ear, for over a month. But 2 days after visiting the hospital, his ear was so much better. A week later, no problems at all. 5. Because I came in so close to closing time, I expected the vet to rush me however he did quite the opposite. This vet sat with me until AFTER closing time, telling me what was wrong with my dog's ear, fixing it, AND discussing possible ways I can train my dog. The price? Yeah, it is a little high. But completely worth it. I am so thankful to have a place like this, where I know my dog will be taken care of. Read Less

The lady who answers the phone is not a real peach. But once you get past the front desk, the vet techs and doctors are super caring and compassionate. I've been taking my cats there for 5 years now. And I keep coming back. :-) Read Less

Williamson Animal hospital always takes great care of our pets. We recently had to have one of our dogs put down, and they walked us though the process and gave us as much time as we needed before the procedure. Read Less

Took our two dogs there to get their shots updated. Premium service but for a premium price. I tried to estimate the cost going in but was way off when it came down to paying for it.The exam rooms were clean and they did a great job with our dogs. The staff was very kind and welcoming. Read Less

About a year ago, my sweet and not so bright dog decided that she needed to protect the house from a car passing by. It will not surprise you to learn that the car won this battle. Now, at this time it was about 11:30 at night. I was in a panic because I had just watched a neighbor hit my dog and then drive away; it was a worse case scenario moment. Since it was late I had to take my sweet girl to the 24 hour emergency vet in Murfreesboro. They were awful and very unpleasant. I did not get the feeling they cared about my dog at all. They had to keep her there over night to monitor her, which was terrible. The next morning they called me and quoted me a price to fix my dogs jaw...Let's just say it was a little more than I was anticipating. I told them I wanted to take her to regular vet and have them take a look at her. When I went to pick her up, she looked pitiful. Again, no sympathy from the people working there...we could not have gotten out of there quick enough.So we made the journey back into Franklin to take her to Williamson County Animal Hospital. This is when the happy part of the story starts. We walked in, and immediately the women working at the front desk began fawning over her and checking on her. I felt relieved instantly. For me, that first interaction you have when you walk into any business is very important, and these ladies do a great job every time. When we walked in, I felt like we were surrounded by friends; more specifically, friends that LOVED animals. But I digress. So, they got us back right away, which was great. On this day we saw Dr. Shaun. We have seen other veterinarians on different visits and they are all wonderful, but on this day we saw Dr. Shaun. For starters, the nicest guy you could meet at a time like this. He took my dog back and had her looked at. When he came back, he gave us the news that her jaw was probably worse than the place in Murfreesboro had guessed. Luckily, there was a silver lining in this. Her surgery would cost about 1/3 of what the other place had quoted us! I was sorry for my pup, but so glad that we could get her fixed at a great price. So, Dr. Shaun wired my dog's jaw back together, and we were able to take her home the next day. For the next few months, we were frequent flyers at the Williamson County Animal Hospital. The pooch had lot's of follow ups, to make sure her jaw was healing properly. Each visit was great. Dr. Shaun was amazing! He was so positive and did such a fantastic job. You would never be able to tell by looking at her, that her jaw had to be completely rebuilt. These guys are always wonderful. We have taken all of our pets here since we moved to Franklin back in 2006. They have seen us through some sad times(we have lost our old family dog and a few cats), but they have also taken incredible care of all of our animals. You can really tell, that everyone loves what they do, and that they want to do all they can to help you and your fur babies. I will never take my pet's to a different place! Read Less

Please take the time to read this entire post.  If I could give them ZERO stars, I would.  Do not, do not, DO NOT TAKE YOUR PET HERE!  I WOULDN'T RECOMMEND THIS PLACE FOR MY WORST ENEMY!  To make a long story short, THEY KILLED OUR DOG!!!!!!  While living in Nashville, we have always gone to Wm Cty Animal Hosp since they have cheaper products and extended hours.  However, we took our dog in for a routine dental cleaning and tooth extractsion since they heavily recommended it.  We were VERY hesitant about it to begin with, since our dog had never been under anesthesia, but they reassured us they would take good care of him, and it's a routine procedure.  When I went to pick up our dog after work that day, he acted a little loopy and refused to jump in or out of the car, which they said was normal.  I babied him that night with wet food and montiored him.  When we went to bed that night, he couldn't/wouldn't climb the stairs to go to bed.  I wasn't sure if it was pain or exhaustion on his part, so I picked him up and carried him to bed (mind you, this was a 40+lb dog). I woke up in the middle of the night to our dog sitting up in his dog bed, whining, panting, and clenching his teeth in extreme pain.  I assumed he was in pain from the tooth extraction and was in need of additional pain meds.  I tried to get him to walk downstairs to his food bowl, and..... HE COULDN'T WALK!  We called the after hours emergency number and they advised us it could be from the anesthesia and to call Wm Cty Animal Hosp in the morning.  As soon as 7am rolled around, I called the vet and asked about the situation, and they informed us that nothing was wrong, and it was probably from the anesthesia .  After realizing a couple hours later that he still couldn't walk, and now couldn't stand or control his bowel, I knew something was seriously wrong and demanded to be seen.  They saw him and said it's too late to do anything in their office and sent us to the emergency doctor at Blue Pearl.  And to spare all the gorey details from Blue Pearl, but they only gave us 3 options, pain management, euthanize, or a $4000 surgery to fix a supposed "slipped disk" that only had a 5% chance of fixing the issue.  We asked to have the weekend to think about the options while maintaining with pain meds, and by Tuesday our poor dog passed away.  Now... I'm no doctor, but THIS does not happen from a tooth cleaning, extraction, anesthesia etc.  Our dog was a very healty, active, 6 year-old dog.  SOMEONE in that office man-handled our dog and therefore caused death.  I cannot repeat enough... PLEASE DO NOT TAKE YOUR PETS HERE!!  I don't want this experience to haunt anyone else, like it haunts me still. Read Less

This was our vet for our lab, Cody, from 1997-2003. Ok, so this was a long time ago, but I'm glad to know they are still just as caring and professional as ever, today.     We loved them and always felt Cody was getting the best care possible, and - unlike some others in the area - not just squeezing as much money out of us as they could!      We only stopped using them when our sweet, hairy baby passed away (which they were so sensitive and caring about). Read Less

So thankful for a vet and staff that care.... not just about the money, but actually about your pet and giving you knowledge to be a better caregiver for your pet.  No appointment necessary and not a herd em in herd em out facility! Read Less

Great experience overall. We happened to show up at a busy time and waited about half an hour to be seen for my dog's annual shots. Once we were taken to the exam room, we were in and out within 10 minutes. It was great.We saw Dr. Hubbard. She was very personable and helpful. Highly recommended. Read Less

We've got two dogs and two cats, and we take them to WCAH. We've seen all the vets, and I would see them all again, especially Dr. Headrick, Dr. Shaun, and Dr Rader for our pups and Dr. Barrett for our kitties.  With a dog with crohn's and white shaker syndrome, we've been there quite a bit.  Recently, one of our cats was injured and had to have her leg amputated.  They were wonderful - both with our kitty and with us.  It was a bit traumatic (for the humans), and they were loving and kind. Read Less

Nice facility we have trusted with our pets for more than 15 years.Appointments are not necessary, and the vets and techs are all quite nice.We prefer Dr Shaun, but they're all good.  Can be crowded, particularly on Saturday mornings, so plan to be there early if you can. Read Less

This is an excellent Animal Hospital.  We were treated well, great customer service and I highly recommend them.  Just had to call them from out of state to get some information on one of my pets and they faxed it to me immediately.  I like that! Read Less

I like that you can go in at your convience.  I like that there is no appointment necessary.  I really liked that I could go on line and fill out their paperwork and when I got there I was set up as a client (yeah!  no filling out paperwork while my dog is trying to tug my arm off as she greets other dogs!).   This place is clean, the receptionist staff is kind and friendly and efficient (no problem calling my old vet office to get my records - they had it done, and records in hand by the time I walked in to see the vet).   I saw Dr. Radar, what a great doctor!   Kind, patient, listened, answered all my questions.   He wasn't rushing out of the room.  Just a great doctor.  I am so pleased with this practice.   I saw other doctors in the hall and they all seemed pleasant and smiled.   They had all the latest products there and there was no pressure to purchase.    You'll like this practice! Read Less