New Shackle Island Veterinary Hospital
Hendersonville, Tennessee
General Info
The routines of everyday life in Hendersonville see families depend on New Shackle Island Veterinary Hospital for veterinary care that establishes dependable patterns for pets throughout Tennessee. During the initial moments of the visit animals gain permission to enter according to their individual rhythms. The staff observes their movement patterns within the space and records time taken to settle while noting which sensory cues—touch, sound, scent—they respond to most. Examinations encompass comprehensive assessments of hydration status, skin elasticity, limb mobility, dental health, coat condition, and weight distribution while engaging in detailed discussions about recent sleep pattern alterations, feeding schedules, and household energy variations. New Shackle Island Veterinary Hospital delivers an array of services including vaccinations, bloodwork, mobility care, dental planning, preventive guidance, surgical support and long-term care discussions. Service offerings progress at varying rates while being grouped according to each pet's sensory inclinations. Certain families opt for fragmented care through numerous brief visits whereas others select single concentrated sessions supplemented by post-care resources. The formulation of each plan depends on the family's execution capacity while considering caregiver stress levels, pet adaptability, transportation availability, and household schedule dynamics. Appointment sessions incorporate sections for inquiries side notes and narrative exchanges which prove especially beneficial for new adopters and chronic condition managers. The New Shackle Island Veterinary Hospital assists pet families from Hendersonville and nearby Tennessee areas to integrate care into their daily lives by transforming it into a natural routine instead of something to dread or neglect thereby fostering opportunities for connection and long-term wellness practices.
Services
Cardiology
Dental Care
Laboratory
Ophthalmology
Surgery
Vaccinations
Reviews
Beth Malone
11 Jul 2018
REPORT
Love these guys! We have a pitbull/terrier mix, which can bring some attitude from people, but these guys are always so helpful, loving, and attentive it's amazing. Won't take any pet anywhere else. E...
Love these guys! We have a pitbull/terrier mix, which can bring some attitude from people, but these guys are always so helpful, loving, and attentive it's amazing. Won't take any pet anywhere else. Ever.
Hana Garcia
16 Jun 2018
REPORT
If I can rate them in the negatives I would. Honestly, this place should be shut down. A few weeks ago I brought my cat in and told them my he was licking cement and was concerned that he may have a k...
If I can rate them in the negatives I would. Honestly, this place should be shut down. A few weeks ago I brought my cat in and told them my he was licking cement and was concerned that he may have a kidney stone. The doctor looked him over and told me that I should get him dewormed. A few weeks later my cat died in a puddle of his pee. Please save your animals and look elsewhere.
Tania Hunter
14 Jun 2018
REPORT
We have been customers for years and that is why it is truly unfortunate to have to leave this review. I have attempted to resolve this matter with the office manager, but she is very rude. She also...
We have been customers for years and that is why it is truly unfortunate to have to leave this review. I have attempted to resolve this matter with the office manager, but she is very rude. She also happens to be the mother of one of the veterinarians and I was not allowed to speak with him.
Our dog needed his shots updated prior to boarding him for an upcoming vacation, I called and spoke with a male tech on the phone. He quoted me $60 for the shots and made an appointment for that afternoon to have the shots. I was at work and instructed my teenage daughter to take our dog to have the shots administered.
She told them to do whatever “my mom said”. To my surprise they charged for a $14 nail clipping that I never consented to. No big deal-Right? Apparently it was a BIG DEAL. So when I called the next day and told the office manager to refund the $14 she stated in so many words that she was not going to and that they had performed the services. I stated you were not authorized and to refund the money. She refused.
We refuted this FRAUD with our bank and my daughter did receive her hard earned $14 put back into her account immediately. So if this happens to you- your bank can hopefully do the same!!!
$14 and you lose a long term customer. I hope the veterinarians will read this- since I am not able to speak with them. This office manager(mom) will ruin your business!!!
Allena Faircloth-Corey
17 May 2018
REPORT
The Doctors and staff are completely unrivaled.
I've been bringing my pets and my families pets to New Shackle Island Vet since 2010, and unless they aren't open in case of an emergency, I would never...
The Doctors and staff are completely unrivaled.
I've been bringing my pets and my families pets to New Shackle Island Vet since 2010, and unless they aren't open in case of an emergency, I would never take my pets anywhere else.
Both Dr. Koelling and Dr. Layne are incredible. Knowledgeable, hospitable, and you can tell they both really love animals.
The staff are compassionate, caring, and seem to fall in love with every animal that walks through the door.
Thank you all for your continued amazing service through the years.
The absolute best vet practice ever.
Michael Cox
30 Apr 2018
REPORT
They treat my dogs like it's their dog.
C P.
24 Apr 2018
REPORT
New Shackle Island Vet Hospital, I was able to get in the day I called. I had a sick cat and couldn't get into my (prior) regular vet's office soon enough. I appreciated being worked in on the same ...
New Shackle Island Vet Hospital, I was able to get in the day I called. I had a sick cat and couldn't get into my (prior) regular vet's office soon enough. I appreciated being worked in on the same day I called. The reason I called this vet's office is I had asked a lot of people who they recommended and this one kept getting mentioned with glowing reviews. Over and over and OVER. Now I understand why. The staff is very friendly and professional and caring. I had to leave my cat there for treatment and while the doctor tested my cat was kind and I could tell, very competent, he was also truthful in a very kind way explaining to me what was happening and what to expect. He explained everything to my satisfaction and did not rush me. He was gentle with my sick kitty and gave me examples of how well things could go but also explained that sometimes these things just don't work out. This message was delivered in a way that made me feel comfortable and I knew that if my kitty could be saved, this would be where it would happen. The pricing is extremely reasonable and while I have been to many veterinarians in my life, I have to say that there has NEVER been a clinic like this one. I see now why everyone who takes their pets here love it. I am a client for life and I will NEVER leave these wonderful caring people. I just thank God I found them.
Kira Stosich
5 Apr 2018
REPORT
I would recommend this vet to anyone! The staff and doctors are so incredibly kind. We unfortunately had to put our dog down and I was crying the whole time. The vet came in and help us feel confident...
I would recommend this vet to anyone! The staff and doctors are so incredibly kind. We unfortunately had to put our dog down and I was crying the whole time. The vet came in and help us feel confident in our decision and was so kind to our sweet girl. We stayed in there while they gave her the first shot to put her to sleep and the vet let us stay in there for a long time saying our goodbyes. When we left so they could give her the second shot the vet told us not to worry and she would take wonderful care of our sweet girl. When they brought her out to us the vet tech gave me a hug and conforted me while I bawled. If their kindness there wasn't enough, today I received a letter in the mail signed by all of them saying they were sorry for our loss. If you want a vet who truly cares then go here!
Amanda Dean
31 Mar 2018
REPORT
I haven’t always been a fan of this vet, but this time we had an appt with the female vet (Kathryn ?). She was GREAT!!! I highly recommend her.
Eric Byers
28 Mar 2018
REPORT
Great vet and staff. Have taken my dogs there for 3 years. Very helpful and caring. They were super helpful and real when we recently had to make the tough decision with our 12 yr old pup. Pricing and...
Great vet and staff. Have taken my dogs there for 3 years. Very helpful and caring. They were super helpful and real when we recently had to make the tough decision with our 12 yr old pup. Pricing and services are very reasonable, in my opinion.
Jason Tomlinson
19 Jan 2018
REPORT
Amazing place! The service and care that we have received for our dog, Bear has been outstanding! We highly recommend it.
cliff taylor
23 Apr 2017
REPORT
Great staff. Top notch vets and always helpful.
clara stevens
28 Feb 2017
REPORT
Great peps take good care of my pets
Amanda Willems
17 Feb 2017
REPORT
Would not recommend to anyone not only did I wait forever for the doctor to finally come in the room when I had an appointment and didn't even apologize for the wait but also they had my dogs name in ...
Would not recommend to anyone not only did I wait forever for the doctor to finally come in the room when I had an appointment and didn't even apologize for the wait but also they had my dogs name in the system wrong his gender was wrong in the system and they were calling my mother about my dog and his shots when she never had anything to do with it. And to top it off doctor was questioning me about my dogs name and why I would name him that... very unhappy.
Sherri Misch
1 Feb 2017
REPORT
Dr. Layne takes the time to care for pets while educating owners. He is great. Outstanding experience. Highly recommend.
Dawn Cummings
2 Mar 2016
REPORT
I highly recommend this vet. I've never been more pleased. The staff is very friendly and helpful. We didn't have to wait long to get into a room or for the doctor. We were in and out in less than a...
I highly recommend this vet. I've never been more pleased. The staff is very friendly and helpful. We didn't have to wait long to get into a room or for the doctor. We were in and out in less than an hour. One of the things I love most is that they don't push products on you that you don't need, I always had that problem with other vets. They are also very knowledgable and able to answer all questions.
Jamie Higdon
1 Jan 2016
REPORT
These guys should have nothing less than 5 stars! Great doctors, friendly staff, and reasonable prices! Very informative on the issues and caring! I recommend to anyone!
don_hendersonville
30 Apr 2013
REPORT
I'd like to thank them for being very kind to our pets. They cared for all of our pets. The care was, well I can only say "incredible." Our oldest was 19 and I had a very hard time at the end. The...
I'd like to thank them for being very kind to our pets. They cared for all of our pets. The care was, well I can only say "incredible." Our oldest was 19 and I had a very hard time at the end. They were extremely kind and caring at that time. Our youngest Chihuahua is getting old too. I view the care as the reason they live so long. (for dog's) The youngest has not been a healthy as the first was. But if she does get sick, they've always fixed her up with great care, and "patience with me." They've done followup calls and followup checkups. I can't say enough good about them. I trust them and appreciate all they do for us "and the children." :)
jason.mclemore.1
6 Apr 2013
REPORT
Vet is good at giving shots and cutting hair, but they are only out for a quick an easy paycheck. all four animals that I brought to new shackle died a day later give or take because of their poor pra...
Vet is good at giving shots and cutting hair, but they are only out for a quick an easy paycheck. all four animals that I brought to new shackle died a day later give or take because of their poor practice. one dog a week prior they told us she was in good health, the next week we had to put her down. we brought a cat up their because he wasn't eating or drinking and the pumped him with a fluid that paralyzed him and he died the next day. next we brought our dog which had been attack by another dog, and during the operation she died, not entirely their fault, and last we brought our cat who suddenly fell ill and could not walk up there to be put down, they left us in the waiting room while the cat was dying for an hour and took four people ahead of us for shots, after the fourth person we left and one minute later she died. when i call to talk to the vet about it they turned it on me and said i was a bad owner, needless to say i burnt the bring, had my files transferred to another vet and was hung up on. DO NOT GO TO NEW SHACKLE VET, BAD WITH ANIMALS!!!
keran36
15 Apr 2012
REPORT
I witnessed a black lab hit by a truck. They brought him to this establishment as nobody in the neighborhood seemed to know who he belonged to. I am an animal person and wanted to help this poor dog s...
I witnessed a black lab hit by a truck. They brought him to this establishment as nobody in the neighborhood seemed to know who he belonged to. I am an animal person and wanted to help this poor dog since he was in fact going to survive. I told the staff that I was willing to contribute money towards his recovery. Dr. Koehler started talking to me in a condescending way, and I didn't understand why since I was only there to help. He then told me that some people come in "portraying" themselves as good Samaritans to get a deal on the bill or to find out how much the bill will cost. I told him that I was insulted by that, we can't take in any more animals, and that his demeanor will stop any other kind-hearted people from coming forward. I received no apology. I am disheartened by this whole situation.
vmetcalf
27 Aug 2009
REPORT
I can not say enough good about this doctor and their staff. I had a daschund for 14 years that I had to make the hard decision that he needed to be at peace and out of pain. He could not eat or wal...
I can not say enough good about this doctor and their staff. I had a daschund for 14 years that I had to make the hard decision that he needed to be at peace and out of pain. He could not eat or walk and after sleeping on the kitchen floor with him all night I called his doctor and they helped me through it. Not only were they kind, understanding, and very caring the next day when I got home from work I received a card in the mail that the entire staff signed. They have been my animals doctor since I moved from NY and they always will be. Thank you to the dr and staff and I highly recommend them to anyone.
Yorkiemommy
26 Feb 2008
REPORT
After a horrible first experiance with my 2 month old yorkie I took my Yorkie to Dr Layne and Dr K they were awesome they explained everything to me and went out of there way to find out why my little...
After a horrible first experiance with my 2 month old yorkie I took my Yorkie to Dr Layne and Dr K they were awesome they explained everything to me and went out of there way to find out why my little girl was not feeling so well. They even sent me a card welcoming me to there practice Hand signed by each member of there staff! Then I found a little stray kitty.........He was so very very sick and it broke my heart So I took him to see dr Layne......... after a wide range of options and some testing it appeared that our kitty was very very sick with a heart problem... He game him some medicine and told us exactly what to expect and all though in the end we could not save little Fluffy we made him as happy and comfortable as possible in his last 2 weeks with us... I called to notify Dr Layne of his passing and they were awesome! then a few days later in the mail I receive a card of sympathy for the passing of our pet again signed by every member of here staff. I cant say enough about this practice.. They are all soo super nice... they have to have the CLEANEST! office i have ever seen! and there prices are great! Thanks Dr layne and Dr K for taking such great care of our Four legged friends!
sckernahan
15 Jul 2007
REPORT
This Vet was so eager to assist me with an injured stray a few months ago. I had found a small Yorkie in need of medical attention and this clinic as busy as they were made the time to help him. Afte...
This Vet was so eager to assist me with an injured stray a few months ago. I had found a small Yorkie in need of medical attention and this clinic as busy as they were made the time to help him. After my first attempt at my own Vet down the road (no one was willing to attend to the poor animal) I shot down the street to this Vet desperate to get help to this little Yorkie. After a bath and a trim, with a few antibiotics I was able to nurse this little dog and find him a proper owner. They really were 'Good Samaritans'!
Book an Appointment
FAQs
Where is New Shackle Island Veterinary Hospital located?
New Shackle Island Veterinary Hospital is located at 538 New Shackle Island Rd, Hendersonville, Tennessee 37075. It's easily accessible to pet owners in the Hendersonville area and surrounding communities.
What time does New Shackle Island Veterinary Hospital open and close each day?
New Shackle Island Veterinary Hospital is open Monday 07:30 AM - 17:30 PM, Tuesday 07:30 AM - 17:30 PM, Wednesday 07:30 AM - 17:30 PM, Thursday 07:30 AM - 17:30 PM, Friday 07:30 AM - 17:30 PM. On Saturdays, it's open 07:30 AM to 12:00 PM. They are closed on Sundays.
Is New Shackle Island Veterinary Hospital open on Saturdays?
Yes, New Shackle Island Veterinary Hospital is open on Saturdays. Their Saturday hours are 07:30AM to 12:00 PM.
Is New Shackle Island Veterinary Hospital open on Sundays?
No, New Shackle Island Veterinary Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at New Shackle Island Veterinary Hospital?
You can book an appointment online with New Shackle Island Veterinary Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does New Shackle Island Veterinary Hospital offer?
New Shackle Island Veterinary Hospital in Hendersonville offers a range of veterinary services, including Cardiology, Dental Care, Laboratory, Ophthalmology, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does New Shackle Island Veterinary Hospital offer vaccinations for pets?
Yes, New Shackle Island Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Hendersonville clinic.
Does New Shackle Island Veterinary Hospital offer pet dental care?
Absolutely. New Shackle Island Veterinary Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at New Shackle Island Veterinary Hospital?
New Shackle Island Veterinary Hospital provides spaying and neutering services for pets. Their veterinary team in Hendersonville has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
7:30 AM – 5:30 PM
Tuesday
Tue
7:30 AM – 5:30 PM
Wednesday
Wed
7:30 AM – 5:30 PM
Thursday
Thu
7:30 AM – 5:30 PM
Friday
Fri
7:30 AM – 5:30 PM
Saturday
Sat
7:30 AM – 12:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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New Shackle Island Veterinary Hospital
Hendersonville, Tennessee
538 New Shackle Island Rd
Hendersonville Tennessee 37075
General Info
The routines of everyday life in Hendersonville see families depend on New Shackle Island Veterinary Hospital for veterinary care that establishes dependable patterns for pets throughout Tennessee. During the initial moments of the visit animals gain permission to enter according to their individual rhythms. The staff observes their movement patterns within the space and records time taken to settle while noting which sensory cues—touch, sound, scent—they respond to most. Examinations encompass comprehensive assessments of hydration status, skin elasticity, limb mobility, dental health, coat condition, and weight distribution while engaging in detailed discussions about recent sleep pattern alterations, feeding schedules, and household energy variations. New Shackle Island Veterinary Hospital delivers an array of services including vaccinations, bloodwork, mobility care, dental planning, preventive guidance, surgical support and long-term care discussions. Service offerings progress at varying rates while being grouped according to each pet's sensory inclinations. Certain families opt for fragmented care through numerous brief visits whereas others select single concentrated sessions supplemented by post-care resources. The formulation of each plan depends on the family's execution capacity while considering caregiver stress levels, pet adaptability, transportation availability, and household schedule dynamics. Appointment sessions incorporate sections for inquiries side notes and narrative exchanges which prove especially beneficial for new adopters and chronic condition managers. The New Shackle Island Veterinary Hospital assists pet families from Hendersonville and nearby Tennessee areas to integrate care into their daily lives by transforming it into a natural routine instead of something to dread or neglect thereby fostering opportunities for connection and long-term wellness practices.
Business Hours
Monday
07:30AM-17:30PM
Tuesday
07:30AM-17:30PM
Wednesday
07:30AM-17:30PM
Thursday
07:30AM-17:30PM
Friday
07:30AM-17:30PM
Saturday
07:30AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Cardiology
Dental Care
Laboratory
Ophthalmology
Surgery
Vaccinations
Reviews
Beth Malone
11 Jul 2018
Love these guys! We have a pitbull/terrier mix, which can bring some attitude from people, but these guys are always so helpful, loving, and attentive it's amazing. Won't take any pet anywhere else. E...
Love these guys! We have a pitbull/terrier mix, which can bring some attitude from people, but these guys are always so helpful, loving, and attentive it's amazing. Won't take any pet anywhere else. Ever.
Hana Garcia
16 Jun 2018
If I can rate them in the negatives I would. Honestly, this place should be shut down. A few weeks ago I brought my cat in and told them my he was licking cement and was concerned that he may have a k...
If I can rate them in the negatives I would. Honestly, this place should be shut down. A few weeks ago I brought my cat in and told them my he was licking cement and was concerned that he may have a kidney stone. The doctor looked him over and told me that I should get him dewormed. A few weeks later my cat died in a puddle of his pee. Please save your animals and look elsewhere.
Tania Hunter
14 Jun 2018
We have been customers for years and that is why it is truly unfortunate to have to leave this review. I have attempted to resolve this matter with the office manager, but she is very rude. She also...
We have been customers for years and that is why it is truly unfortunate to have to leave this review. I have attempted to resolve this matter with the office manager, but she is very rude. She also happens to be the mother of one of the veterinarians and I was not allowed to speak with him.
Our dog needed his shots updated prior to boarding him for an upcoming vacation, I called and spoke with a male tech on the phone. He quoted me $60 for the shots and made an appointment for that afternoon to have the shots. I was at work and instructed my teenage daughter to take our dog to have the shots administered.
She told them to do whatever “my mom said”. To my surprise they charged for a $14 nail clipping that I never consented to. No big deal-Right? Apparently it was a BIG DEAL. So when I called the next day and told the office manager to refund the $14 she stated in so many words that she was not going to and that they had performed the services. I stated you were not authorized and to refund the money. She refused.
We refuted this FRAUD with our bank and my daughter did receive her hard earned $14 put back into her account immediately. So if this happens to you- your bank can hopefully do the same!!!
$14 and you lose a long term customer. I hope the veterinarians will read this- since I am not able to speak with them. This office manager(mom) will ruin your business!!!
Allena Faircloth-Corey
17 May 2018
The Doctors and staff are completely unrivaled.
I've been bringing my pets and my families pets to New Shackle Island Vet since 2010, and unless they aren't open in case of an emergency, I would never...
The Doctors and staff are completely unrivaled.
I've been bringing my pets and my families pets to New Shackle Island Vet since 2010, and unless they aren't open in case of an emergency, I would never take my pets anywhere else.
Both Dr. Koelling and Dr. Layne are incredible. Knowledgeable, hospitable, and you can tell they both really love animals.
The staff are compassionate, caring, and seem to fall in love with every animal that walks through the door.
Thank you all for your continued amazing service through the years.
The absolute best vet practice ever.
Michael Cox
30 Apr 2018
They treat my dogs like it's their dog.
C P.
24 Apr 2018
New Shackle Island Vet Hospital, I was able to get in the day I called. I had a sick cat and couldn't get into my (prior) regular vet's office soon enough. I appreciated being worked in on the same ...
New Shackle Island Vet Hospital, I was able to get in the day I called. I had a sick cat and couldn't get into my (prior) regular vet's office soon enough. I appreciated being worked in on the same day I called. The reason I called this vet's office is I had asked a lot of people who they recommended and this one kept getting mentioned with glowing reviews. Over and over and OVER. Now I understand why. The staff is very friendly and professional and caring. I had to leave my cat there for treatment and while the doctor tested my cat was kind and I could tell, very competent, he was also truthful in a very kind way explaining to me what was happening and what to expect. He explained everything to my satisfaction and did not rush me. He was gentle with my sick kitty and gave me examples of how well things could go but also explained that sometimes these things just don't work out. This message was delivered in a way that made me feel comfortable and I knew that if my kitty could be saved, this would be where it would happen. The pricing is extremely reasonable and while I have been to many veterinarians in my life, I have to say that there has NEVER been a clinic like this one. I see now why everyone who takes their pets here love it. I am a client for life and I will NEVER leave these wonderful caring people. I just thank God I found them.
Kira Stosich
5 Apr 2018
I would recommend this vet to anyone! The staff and doctors are so incredibly kind. We unfortunately had to put our dog down and I was crying the whole time. The vet came in and help us feel confident...
I would recommend this vet to anyone! The staff and doctors are so incredibly kind. We unfortunately had to put our dog down and I was crying the whole time. The vet came in and help us feel confident in our decision and was so kind to our sweet girl. We stayed in there while they gave her the first shot to put her to sleep and the vet let us stay in there for a long time saying our goodbyes. When we left so they could give her the second shot the vet told us not to worry and she would take wonderful care of our sweet girl. When they brought her out to us the vet tech gave me a hug and conforted me while I bawled. If their kindness there wasn't enough, today I received a letter in the mail signed by all of them saying they were sorry for our loss. If you want a vet who truly cares then go here!
Amanda Dean
31 Mar 2018
I haven’t always been a fan of this vet, but this time we had an appt with the female vet (Kathryn ?). She was GREAT!!! I highly recommend her.
Eric Byers
28 Mar 2018
Great vet and staff. Have taken my dogs there for 3 years. Very helpful and caring. They were super helpful and real when we recently had to make the tough decision with our 12 yr old pup. Pricing and...
Great vet and staff. Have taken my dogs there for 3 years. Very helpful and caring. They were super helpful and real when we recently had to make the tough decision with our 12 yr old pup. Pricing and services are very reasonable, in my opinion.
Jason Tomlinson
19 Jan 2018
Amazing place! The service and care that we have received for our dog, Bear has been outstanding! We highly recommend it.
cliff taylor
23 Apr 2017
Great staff. Top notch vets and always helpful.
clara stevens
28 Feb 2017
Great peps take good care of my pets
Amanda Willems
17 Feb 2017
Would not recommend to anyone not only did I wait forever for the doctor to finally come in the room when I had an appointment and didn't even apologize for the wait but also they had my dogs name in ...
Would not recommend to anyone not only did I wait forever for the doctor to finally come in the room when I had an appointment and didn't even apologize for the wait but also they had my dogs name in the system wrong his gender was wrong in the system and they were calling my mother about my dog and his shots when she never had anything to do with it. And to top it off doctor was questioning me about my dogs name and why I would name him that... very unhappy.
Sherri Misch
1 Feb 2017
Dr. Layne takes the time to care for pets while educating owners. He is great. Outstanding experience. Highly recommend.
Dawn Cummings
2 Mar 2016
I highly recommend this vet. I've never been more pleased. The staff is very friendly and helpful. We didn't have to wait long to get into a room or for the doctor. We were in and out in less than a...
I highly recommend this vet. I've never been more pleased. The staff is very friendly and helpful. We didn't have to wait long to get into a room or for the doctor. We were in and out in less than an hour. One of the things I love most is that they don't push products on you that you don't need, I always had that problem with other vets. They are also very knowledgable and able to answer all questions.
Jamie Higdon
1 Jan 2016
These guys should have nothing less than 5 stars! Great doctors, friendly staff, and reasonable prices! Very informative on the issues and caring! I recommend to anyone!
don_hendersonville
30 Apr 2013
I'd like to thank them for being very kind to our pets. They cared for all of our pets. The care was, well I can only say "incredible." Our oldest was 19 and I had a very hard time at the end. The...
I'd like to thank them for being very kind to our pets. They cared for all of our pets. The care was, well I can only say "incredible." Our oldest was 19 and I had a very hard time at the end. They were extremely kind and caring at that time. Our youngest Chihuahua is getting old too. I view the care as the reason they live so long. (for dog's) The youngest has not been a healthy as the first was. But if she does get sick, they've always fixed her up with great care, and "patience with me." They've done followup calls and followup checkups. I can't say enough good about them. I trust them and appreciate all they do for us "and the children." :)
jason.mclemore.1
6 Apr 2013
Vet is good at giving shots and cutting hair, but they are only out for a quick an easy paycheck. all four animals that I brought to new shackle died a day later give or take because of their poor pra...
Vet is good at giving shots and cutting hair, but they are only out for a quick an easy paycheck. all four animals that I brought to new shackle died a day later give or take because of their poor practice. one dog a week prior they told us she was in good health, the next week we had to put her down. we brought a cat up their because he wasn't eating or drinking and the pumped him with a fluid that paralyzed him and he died the next day. next we brought our dog which had been attack by another dog, and during the operation she died, not entirely their fault, and last we brought our cat who suddenly fell ill and could not walk up there to be put down, they left us in the waiting room while the cat was dying for an hour and took four people ahead of us for shots, after the fourth person we left and one minute later she died. when i call to talk to the vet about it they turned it on me and said i was a bad owner, needless to say i burnt the bring, had my files transferred to another vet and was hung up on. DO NOT GO TO NEW SHACKLE VET, BAD WITH ANIMALS!!!
keran36
15 Apr 2012
I witnessed a black lab hit by a truck. They brought him to this establishment as nobody in the neighborhood seemed to know who he belonged to. I am an animal person and wanted to help this poor dog s...
I witnessed a black lab hit by a truck. They brought him to this establishment as nobody in the neighborhood seemed to know who he belonged to. I am an animal person and wanted to help this poor dog since he was in fact going to survive. I told the staff that I was willing to contribute money towards his recovery. Dr. Koehler started talking to me in a condescending way, and I didn't understand why since I was only there to help. He then told me that some people come in "portraying" themselves as good Samaritans to get a deal on the bill or to find out how much the bill will cost. I told him that I was insulted by that, we can't take in any more animals, and that his demeanor will stop any other kind-hearted people from coming forward. I received no apology. I am disheartened by this whole situation.
vmetcalf
27 Aug 2009
I can not say enough good about this doctor and their staff. I had a daschund for 14 years that I had to make the hard decision that he needed to be at peace and out of pain. He could not eat or wal...
I can not say enough good about this doctor and their staff. I had a daschund for 14 years that I had to make the hard decision that he needed to be at peace and out of pain. He could not eat or walk and after sleeping on the kitchen floor with him all night I called his doctor and they helped me through it. Not only were they kind, understanding, and very caring the next day when I got home from work I received a card in the mail that the entire staff signed. They have been my animals doctor since I moved from NY and they always will be. Thank you to the dr and staff and I highly recommend them to anyone.
Yorkiemommy
26 Feb 2008
After a horrible first experiance with my 2 month old yorkie I took my Yorkie to Dr Layne and Dr K they were awesome they explained everything to me and went out of there way to find out why my little...
After a horrible first experiance with my 2 month old yorkie I took my Yorkie to Dr Layne and Dr K they were awesome they explained everything to me and went out of there way to find out why my little girl was not feeling so well. They even sent me a card welcoming me to there practice Hand signed by each member of there staff! Then I found a little stray kitty.........He was so very very sick and it broke my heart So I took him to see dr Layne......... after a wide range of options and some testing it appeared that our kitty was very very sick with a heart problem... He game him some medicine and told us exactly what to expect and all though in the end we could not save little Fluffy we made him as happy and comfortable as possible in his last 2 weeks with us... I called to notify Dr Layne of his passing and they were awesome! then a few days later in the mail I receive a card of sympathy for the passing of our pet again signed by every member of here staff. I cant say enough about this practice.. They are all soo super nice... they have to have the CLEANEST! office i have ever seen! and there prices are great! Thanks Dr layne and Dr K for taking such great care of our Four legged friends!
sckernahan
15 Jul 2007
This Vet was so eager to assist me with an injured stray a few months ago. I had found a small Yorkie in need of medical attention and this clinic as busy as they were made the time to help him. Afte...
This Vet was so eager to assist me with an injured stray a few months ago. I had found a small Yorkie in need of medical attention and this clinic as busy as they were made the time to help him. After my first attempt at my own Vet down the road (no one was willing to attend to the poor animal) I shot down the street to this Vet desperate to get help to this little Yorkie. After a bath and a trim, with a few antibiotics I was able to nurse this little dog and find him a proper owner. They really were 'Good Samaritans'!
FAQs
Where is New Shackle Island Veterinary Hospital located?
New Shackle Island Veterinary Hospital is located at 538 New Shackle Island Rd, Hendersonville, Tennessee 37075. It's easily accessible to pet owners in the Hendersonville area and surrounding communities.
What time does New Shackle Island Veterinary Hospital open and close each day?
New Shackle Island Veterinary Hospital is open Monday 07:30 AM - 17:30 PM, Tuesday 07:30 AM - 17:30 PM, Wednesday 07:30 AM - 17:30 PM, Thursday 07:30 AM - 17:30 PM, Friday 07:30 AM - 17:30 PM. On Saturdays, it's open 07:30 AM to 12:00 PM. They are closed on Sundays.
Is New Shackle Island Veterinary Hospital open on Saturdays?
Yes, New Shackle Island Veterinary Hospital is open on Saturdays. Their Saturday hours are 07:30AM to 12:00 PM.
Is New Shackle Island Veterinary Hospital open on Sundays?
No, New Shackle Island Veterinary Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at New Shackle Island Veterinary Hospital?
You can book an appointment online with New Shackle Island Veterinary Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does New Shackle Island Veterinary Hospital offer?
New Shackle Island Veterinary Hospital in Hendersonville offers a range of veterinary services, including Cardiology, Dental Care, Laboratory, Ophthalmology, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does New Shackle Island Veterinary Hospital offer vaccinations for pets?
Yes, New Shackle Island Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Hendersonville clinic.
Does New Shackle Island Veterinary Hospital offer pet dental care?
Absolutely. New Shackle Island Veterinary Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at New Shackle Island Veterinary Hospital?
New Shackle Island Veterinary Hospital provides spaying and neutering services for pets. Their veterinary team in Hendersonville has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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