Volunteer Veterinary Clinic

Our sweet Lucky bird (sun conure) had a really bad respiratory infection / pneumonia. We were terrified that we were going to lose her. Dr. Dixon and his staff were absolutely amazing. They were able to get her in immediately and get her on oxygen. After a few x-rays Dr. Dixon gave a few options at different price points, with a recommendation for an overnight stay under a nebulizer followed by a course of antibiotics. In just two days she is already starting to get back to her old self. I can't say enough nice things about this clinic. Thank you so much for saving a dear member of our flock! Read Less

The staff is knowledgeable and provides good care. I wouldn't go on a Friday without an appointment because they are super busy. The price of running blood work seemed a little on the high side. But is anyone ever happy with their vet bills? Read Less

A young lady with bad attitude, should learn better customer service. No one will speak to me like she did. Especially when I'm just asking about my bill. She tried to blame me, and I was not even looking for discount, just clear understanding. Good job strawberry red. Read Less

Outstanding veterinary clinic. Our pets have received compassionate care for years and we have never had a bad doctor or tech in 10+ years. Top notch service and fair prices. Always a warm friendly greeting from Amanda no matter how busy it is. If I could give 6 stars I would. Thank You! Read Less

I have an umbrella cockatoo whom Dr. Dixon has seen over the course of about 5 years. The cockatoo is approximately 10 years old which is fairly young. My cockatoo got an infection that causes him to lose a substantial amount of weight, he became very dehydrated and his beak grew too long to allow him to eat properly. Dr. Dixon was very open to my thoughts, suggestions and we worked together to cone up with conservative but effective treatment. At one point my cockatoo even basically died for a moment but Dr. Dixon and staff worked diligently and brought him back. Dr. Dixon has also seen a couple other of my birds which had to have surgery, they took amazing care of them and love all of my avian children as their own. They give us everything we need without hesitation. I live near Antioch and gladly will drive the distance or even further to see Dr. Dixon and staff. There is no one better. Read Less

Dr. Dixon and the staff are FABULOUS!! I got my piglet, Millie, after doing lots of research on owning a mini-pig. I took her to VVC for a checkup and vaccinations and the level of customer service, knowledge and genuine caring for not only Millie, but me - as a pet parent - are top notch! I will never take her anywhere else! Thank you all for what you do for our "babies"!! Read Less

We love Volunteer Veterinary. Big Sam said thanks for all the care and loving attention through his last days. He was a big old dog and loved the doctors and staff. We feel there is only one place to go with all pet needs and it is Volunteer. Thanks all. Sam misses you. Read Less

My family has been using Volunteer Vet for as long as I can remember. Many years ago my dog, Houdini, developed kidney disease. We spent weeks of leaving him with them for dialysis, tried a few different routes to try and save him. After all the attempts, he had to be put down. It was extremely difficult to deal with. They helped us find options for cremation and an urn, and even sent me a vase of flowers when I finally got his urn. I still have one of the roses on his urn. Honest people dedicated to helping animals of all sorts, not just cats and dogs. Call ahead for specialty pets like reptiles, equines, rodents and such. Read Less

I am a very new Vol Vet customer and I have never experienced this level of customer service. I recently rescued a bunny with NO knowledge of how to care for them. My bunny seemed very content and healthy for a few weeks and then he suddenly stopped eating. I was a walk in right when they opened and they walked me right back. The vet sat down with me and carried on a genuine conversation about how to properly care for and maintain my new pet. I called back 2 days later to ensure we were on the right track and spoke directly to the vet within 30 seconds. I have received several follow up calls to check in on my bunny. The level of service here is outstanding and I feel thankful to have found them!Read Less

My wee Mjolnir had to have her foot amputated yesterday. We were so afraid that they'd have to put her to sleep because we couldn't afford the surgery she'd need. At the last minute, the vet came in and said that they were going to go ahead and give her the surgery she needed and all they asked me to pay was $100! They even gave me the take home medicine and follow up visits at no charge. I was so happy and relieved that I cried and didn't think I'd ever be able to stop. Thank you thank you to the amazing vets and techs at Volunteer Veterinary for saving my hedgehog's life! Read Less

I was very satisfied with my visit to Volunteer Veterinary Clinic. My Gecko that is 8 years old, was in extremely bad shape and I had actually thought I would have to put him to sleep. Dr. Dixon spent a lot of time examining him, he give me my options and assured me that he could possibly make it and he doesn't give up on animals if he thinks there is a chance, but it was up to me. I decided to give Gecky the chance. After fluid shots, eye drops, vitamins, antibiotics for Rot mouth, and enema - lol, Gecky got better. Turns out my Gecko was vitamin A deficient and after 2 shots of the vitamins, my Gecky is fat, happy and smiling once again. I now give him calcium with vitamin A in it and he has been doing wonderful. Read Less

The past few months our boxer has been sick and Volunteer Vet. Clinic has been relentless in getting her better. The entire staff has been so caring and very thorough. Richard Suter has been bringing their pets there for years and I can honestly say we will never go anywhere else. Harley was diagnosed with pancreatitis and a possible brain tumor late last year. They have called other specialists for options and treatments, provided us with homemade low-fat (and inexpensive) food options. They are truly amazing!Thank you so much for taking care of our baby girl!xo Read Less

I am reasonably satisfied with my experiences at Volunteer. I sought them out after our previous veterinarian (who shall remain nameless) disgusted me with the condition of his facility. They are located in a reasonably new metal type structure by the industrial park. They have a large amount of space to let a dog wander and perhaps make a "sample" prior to a visit. They have a reasonably comfortable waiting area. One tacky feature is that they are selling pet headstones in the waiting area. I was not asked to prepay for services at any time. I've never waited more than a few minutes to get an examination room, but I have waited up to perhaps 20 minutes or even a half an hour before being served once inside an examination room. They do need to work on their speediness. While waiting, I have heard the staff in the back yelling at each other and talking inappropriately within earshot of customers, especially one of the veterinarians. I'm perfectly satisfied with their facilities. Clean, no odor, and up to date. Their medical services have similarly been decent. My chihuahua has had regular check ups and vaccinations for two years, plus a tooth extraction and cleaning, and a few acute ailments. I've never been disparaged about my choice of breed, although I do suspect they aren't as happy with small dogs, and I do feel they've been a little rough with him at times, treating him like a larger dog. That said, he has always come back healthy and I'm not really complaining, just offering constructive criticism. I will also say the veterinarians I've had contact with were a little grumpy, but not sufficiently so that it has been an issue. They seem overworked. Their prices are a litter higher than my previous veterinarian. I'd say they are probably on the high side for the area, but not horrifically. Lab testing is reasonably cheap, but vaccines and procedures are a little pricy. Their billing is usually accurate. They also accommodated me with a complicated health certificate one day, although that was surprisingly expensive considering it just confirmed the results of their own (already compensated for) examination. Could they use some fine tuning? Yes. But... Will I continue to go there? Yes. Would I recommend them? Yes. Read Less

I have been using Vol Vet for over 15 years and my mom has been using them longer than I. I can't say enough good things about them; they are amazingly wonderful! The whole staff is friendy and caring and there are plenty of experieced vets & techs on staff. I have many great stories of experience with Vol Vet - too many to list here. But I will say, that I think so much of the folks at Vol Vet that despite moving out of H'ville, I still make the 45 minute - one way drive back to thier clinic when it's time for one of my babies to have a check up or if they are feeling bad. It is so totally worth the time and drive. I trust their knowledge; I love them and my animals love them too! Read Less

I would like to commend the staff at Volunteer Vet. My puppy, since day one of his little life, has allergies. Vol. Vet personnel worked with me diligently to see to it that my boy was taken care of. Everytime my puppy was taken to see one of the Vet's, the staff treated him with lots of hugs and love. We virtually tried every kind of medication to help with the allergies. Now, he is eating food and taking very little medication that is helping to deal with his allergies and he is doing 95% better. It took awhile to find the right combination of medication and food to help get puppy well. His coat looks better. His compulsive licking is minimal and he just feels better overall. He is a much happier little boy. People at Vol. Vet are wonderful, and you know who you are! Thank you for taking care of my boy! Read Less

I have been using Vol Vet for only a couple months now. I have to say that they are the best Vet I have ever been to. Not only did they treat my pet with respect but they acted as if he was real member of the family and he is. The receptionist were loving and warm and greeted me right when I walked through the door. The techs were amazing with little sassy too. I love my experience and I would recommend them to anyone! Read Less

Dr. Allison Fields is the kindest vet I have ever met. Instead of scaring your dog by putting him on the table- she got down on the floor with my dog to gain his trust. Best vet I have ever had! I live in Franklin and would drive even further to keep her as my vet. Read Less