They were kind and considerate with my chihuahua. Every time I've gone they've offered me a few different options on treating my dogs, as well as looking into the most cost effective route to go with. They've always known what to do about my dog's allergies so I would recommend them-- especially for a bee sting or seasonal troubles! Read Less

I have been taking Donna (my sweet retriever mix) here on a friends recommendation since she was 12 weeks old. Dr. Wheeler and the entire staff have been nothing but amazing at every visit. I've called Debra at the front desk at least 10 times with silly questions that I was unsure of and she's always helped me out. Donna was just spayed and microchipped at 6 months old and healed quickly with no hiccups along the way. Sure I could have gone somewhere that was a little cheaper but knowing that your fur baby is going to be 100% safe is far better than saving a few bucks. I have the most confidence and trust in this team and will ALWAYS take my pups here. Donna and I are very thankful for such great care. Thanks guys! Read Less

Ok place to take your pet for inoculations or routine exams, but horrible for a real problem. Also, very much overpriced. I took my much loved Jack Russell mix in for them to examine her right eye, which was inflamed and obviously painful. Saw two different vets, on two different trips. Problem was diagnosed as 'dry eye'. During process, vet commented 'hmmm....she has mud in her nose'.....but did not remove it. I will cut to the chase and say that after 3 return visits, and $500.00 later, my dog was only getting worse. I removed the mud from her nose (a hard plug), followed all instructions given, and am now afraid my dog may lose her eye. I am an RN with 35 years in Cardiac Surgery, so I do know a thing or two about medicine. I have diagnosed my dog's problem as a severe sinus infection, likely caused by clogged nostril....right nostril, right eye. Dry eye my foot. Now the left eye is showing similar symptoms, so I know it has to be a sinus problem. I am furious. My dog needs a systemic antibiotic, not just the topical opthalmic ointment and artificial tears made for humans that was prescribed. I am in process of finding a vet who will practice good medicine and not just do superficial treatment in order to wring money out of a caring pet parent. Read Less

We have 4 fur babies and when our oldies baby started having trouble walking we knew something was wrong. Our vet at the time could not get us in for a few days so we called Kingston Springs. Not only did they get us in right away they have also been so amazing and made us, for the 1st time, feel 100% great about a vet. Unfortunately, our Stitch was really sick and within a day or 2 had to be put to rest. Dr. Francis and his team were AMAZING!!! We could not have asked for a better team to help us through that time. Within a week our next oldest baby had an emergency that required eye surgery at the pet ER in Nashville. Talk about a hard hit for the 1st of year. We have been in fur baby crisis! Today we followed up with Kingston Springs and saw Dr. Wheeler this time! Again we had an AMAZING experience and couldn't be more relieved with their team! We are, obviously, completely switching vets for all of our babies and couldn't be happier to have this team help us care for all of our babies!!!Read Less

Zero stars. Part one the care of our other cat seemed ok but this place is very expensivePart two. Yesterday our three legged twenty too year old rescue cat " miss kitty" started having trouble breathing. Today it got worse and we realized it was time. This vet wanted 122.00 to euthanize a frail sweet old cat   We are not rich.Shame on themMark Read Less

Dr.Shoe is a wonderful vet, very knowledgeable and kind. However the professionalism at that vets office is a mess. Depending on who is working there it can be a good day or a bad one with the techs. They seem to have no idea what they are doing, especially with nail trims, they cut our dogs nails down into the quick on all 10 nails, now I have a pup terrified of getting his nails trimmed. Read Less

I have 3 of the most precious little Dachshunds. Lucy Pumpkin, Lady Bug & Sampson Supafly. The staff & doctors are kind & very caring. Sampson gave them a workout while getting his nails done & Lady Bug had an injury. They called me every day to check on her every day. They are true professionals, caring & funny people. Thank God for you & keep up the good work. The Golden family loves you!!!! Read Less

Dr. Shew is wonderful, even coming by after hours to check on our sick furbaby who needed overnight care. I feel he truly cares for his patients and took time to call us personally with updates. Highly recommend Kingston Springs Animal Hospital! Read Less

I have bought my dachshund Rascal here for years now, and we couldn't ask for anyone better to take care of him. If anyone ask me where to take their loving pet, Kingston Springs Animal Hosp is where I prefer. Thank you all. Read Less

This place has always been amazing to me but Saturday Dr. Shew and is team went above and beyond. They stayed over to take X-rays of our sweet Happy. Dr. Shew was so compassionate walking me through what he saw in the X-ray. They truly went above and beyond for a walk-in customer at 30 minutes prior to closing. Read Less

My husband and I view this hospital and staff as part of our extended family. They have helped us care for 2 dogs 5 cats and 2 bunnies. Everything from check ups to, ear infections, to major surgery! They are there to answer any questions and always follow up with us to see how each pet is doing after a visit. In an emergency they are always able to get us in right away. They know pets can be expensive and try to help us do what's right for our animals and keep within a budget if needed. Luckily we live right here in Kingston Springs but if we didn't, neither of us would hesitate to drive a long way to have this wonderful team take care of our babies. Thank you guys for all that you do! Read Less

The doctors and staff treat their patients like they are their own furry kids. Recently my Jakey had to have surgery and they let me know how he was doing frequently, checked in on him, gave me ideas for how to make him the most comfortable. Love this place. Read Less

My cat had become very sick overnight. she was not moving, eating, drinking water, and it looked like she got hit by a car. i took her to kingston springs animal hospital. they did x rays, took her temp, and checked her out. they DID NOT take a blood sample. sent her home with fluids, pain meds, and antibiotics and told to come back tomorrow if she hadnt eaten. she didnt eat, laid all night, couldnt even stand. took her back the next day and they tried emergency care on her including taking a BLOOD sample which showed she had acute RENAL FAILURE. THIS WOULD HAVE SHOWN UP THE DAY BEFORE HAD THEY DONE THE ROUTINE BLOOD SAMPLING. which means she could have been helped the day before. but instead- my poor little girl cat died. I TRIED TO TAKE ANOTHER CAT TO KINGSTON SPRINGS ANIMAL HOSPITAL WITH THE OTHER VET AT THIS LOCATION. LOOK WHAT HAPPENED. DO NOT TAKE YOUR ANIMALS HERE. YOU ARE NOT PLACING YOUR ANIMALS IN GOOD HANDS WHEN COMING TO KINGSTON SPRINGS ANIMAL HOSPITAL. Read Less

I had a family emergency in Dallas and received a call on Wednesday morning. I was in a panic after calling my normal boarding place (Pet Resorts) and was told that my dogs shots were past due and they would not board him. Being new to the area, I frantically called all around town trying to find a vet to give him his shots so that I could board him for the remainder of the week. NO ONE had an opening and my last call was to Kingston Springs Animal Hospital. When the receptionist answered the phone she was very friendly and heard my tone of voice and told me she would fit me in anytime. I thought that was going past her call of duty. Once I arrived for my appointment I was welcomed with open arms as if I had been there before. I only had to wait about 10 minutes before my dog was given his shots. The receptionist told me that since he was ""family now"" he was more than welcome to board at their facility. I was no longer in a panic mode. He stayed and seemed to love it. Within that month he has stayed two other times and the experience was wonderful for all of us. I would highly recommend this place to other animal owners!!!! Oh and the vet actually called me at home that night to check on his status - that is un heard of!!! Read Less

It is a pure joy to take my 3 doggies to the KSAH. They are very polite, professional & truly care about our pets. They have waited for me when I was stuck in traffic, offered to do things that no other ""big city clinic"" would ever do. For years, we went to PetMed. But I always waited, sometimes for hours and it was very expensive. And I never saw the same doctor more than once. It's not that it didn't work for us, but I had no idea how nice it was going to be to have ""small town"" care and help. The last time I had my dog's teeth cleaned; I picked him up as they were closing. He had been behind the counter with all the girls just flirting and having a ball. I LOVE this clinic! And its very clean! Jessica Ford Read Less

I have gone to Kingston Springs Animal Hospital for years and have always been happy. Over the past year, however, several new staff members have been added. The new receptionists are very rude and unprofessional. I recently called on a Saturdayand told the receptionist that my dog had been hit by a car and was on my way. I was told that ""You better be here by 12 because we close at 12."" I will only continue to go to this clinic because I like the veterinarians and vet techs so much. Read Less