I'd like to address the previous review from Ms. S (Ms. Crosvy). As the owner and Veterinarian at Washington Pike Veterinary Hospital, I make it a point to thoroughly educate all clients as to the rec... Read More
I'd like to address the previous review from Ms. S (Ms. Crosvy). As the owner and Veterinarian at Washington Pike Veterinary Hospital, I make it a point to thoroughly educate all clients as to the recommendations for pets' diet, flea, tick and heartworm protection. I don't push the most expensive products. I do talk to owners about what is available and what can best meet your pet's stage of life. We follow the AVMA's protocols for vaccinations. Unfortunately, in our location, there is a lot of mis-information running around that I try to correct. If that's "pushing" a client to spend money, I don't view it that way. Pet ownership is not an entitlement. Pets have just a few basic needs that I make certain all owners are aware of, including, for dogs - Flea, tick and heartworm protection. Fleas and ticks carry diseases that I am seeing an increasing in prevalence around the clinic. Heartworm disease can be fatal however, there is monthly prevention to make certain that all pets don't get this disease. All clients have the right to refuse a recommendation. As a matter of fact, I typically tell folks that my job is to make the recommendations, they can choose to ignore anything I say. It won't hurt my feelings.For new puppy owners, I do talk to them about about a common and deadly puppy disease called Parvo. Lots of new information has come out on this disease and I'd like my puppy owners to be made aware. This disease can live in an environment for many years. It is very important for puppies to be kept out of Parvo contaminated places. I don't think that's a scare tactic. I think that's a fact. Information helps keep puppies safe.I find it interesting Ms. Danielle - that this exact same review was placed on the Google Review listing for the clinic but with a different name (Tiara Danielle). Neither one was seen at our clinic on Sept 30. We did have a new client visit who was so clearly under the influence that we notified the police. Hope that wasn't you.I don't expect that everyone will like me, however, I would appreciate the chance to explain our clinic's policies and approaches to medicine. You hiding your true name, prevents a chance for us to sincerely apologize for your unpleasant experience. We do have office pets at our clinic. Both are rescued animals. We always ask clients if they mind these office pets company. Since Veterinary Medicine has such a high level of Compassion Fatigue, these pets help the staff and the clients during very difficult times. Read Less