I moved to Knoxville in May and needed to find a new vet for my dog. I checked Angie's List and found great reviews for Northshore Animal Clinic. I took my dog, Maggie, for her first appointment and was so pleased at the atmosphere in the office, the kindness of the staff and the vet. I learned about different treatment options for preventive care. It's a great place for pets. Read Less

I am really happy with the care my pets receive here. The doctors take time to explain things and really get to know not only the pet, but the human part of the family. Staff is always kind & courteous. I have never had to wait long for an appointment, or wait long in the waiting room. I highly recommend them! Read Less

The staff and doctors at Northshore Animal Hospital are wonderful. They've taken great care of my three dogs (two of them seniors). The doctors take their time explaining things in terms you can understand and give you the available options. I highly recommend their services! Read Less

Everyone at the hospital is like family to us. They took great care of one of our dogs who was real sick for several years until he passed away. During the grieving process, one of the ladies told me he was abnormally sick and he was suffering. That made it a whole lot easier to handle. I new he was not hurting any more. We have two dogs now and they take great care of them. They are all some of the nicest people we know. I would highly recommend them to anyone who wants a family like environment and people you can trust with your best friend. Read Less

Love love love dr Frazier and her awesome staff! We have been with dr. Frazier and Northshore Animal for more than 16 years! I have great confidence her expertise and in all services offered including grooming and boarding. Highly recommend! Read Less

Very friendly staff and a welcoming environment. Doctors take time to answer questions, I didn't feel rushed at all. The staff genuinely care for their patients and it shows. So glad we chose Northshore after moving here.Read Less

Very friendly staff. The Doctor and nurse were very good, thorough, and informative. I brought my 5 month old great Dane puppy in for her first visit to Northshore and we were both very pleased. We walked out with a new toy(free from the nurse) as well as some other goodies. The service was cheaper than other places I had been to. Very please all around with this experience and will continue to use this vet.Read Less

I am new to the Northshore side of town and this place is very convenient to get to, clean and everyone is friendly. They sell some unique pet products and toys as well as take care of your pet. Dr. Frazier is extremely nice and takes the time to really pinpoint what is going on. She asks a lot of questions and gives you a breakdown of the situation and options for treatment (solution-wise and budget-wise). This is definitely my new go-to for sickly fur babies! Read Less

Thank you for providing such excellent care to my former baby Spooky r.i.p. and currently for my two babies Tony and Lola. The full staff is friendly, accomidating, helpful, compassionate and just all around awesome and hardworking. Read Less

We having been going here for many, many years and have always been completely satisfied. Took our dog Bella in this morning with no appointment and they took us right in and took care of her as quickly as they could. Our dog actually likes going there, they are always so sweet to her.Over the years our two previous senior dogs had to be put down and both times when the time came Dr. Frazier came outside with our dogs on their blankets so they wouldn't be scared. We will always be grateful for how caring Dr. Frazier and her staff has always been. Read Less

What an unexpectedly poor visit... Shame on you Northshore Animal Hospital. We are first time visitors to your clinic, new to this state, and made an appointment over a week ago. You knew this because of the phone conversation I had when I made the appointment. Yet, you didn't tell us to bring a sample with us (so now I have to go back to you...unnecessary, waste of time...I don't live near you, I chose you because of your AAHA status), you knew this was our first visit but didn't tell us a visiting doctor would be filling in for the regular doctor who is out of town on a "girls' trip" (according to the women talking about it --not to me, to each other-- at the front desk), we waited about 40minutes after our appointment time to be seen by a technician who apologized for taking the three walk-ins just before us, the tech was not only way off on my cat's age, she was way off on the shots he'd previously had...why did i bother to send over my copy of medical records five days earlier if you aren't going to look at them?...we waited in the room for blood work which wasn't on the list of things to do within the visit today but according to Dr. Hawkins who "doesn't know the protocol in this clinic" (her words, not mine) and the amount of time it was taking (90min by the time I decided to leave), we didn't do any blood work. Then the computer crashed at check out and rather than run my card again and delete anything if there were two charges (because the only person with authorization to do so wouldn't be around till Monday), the person at the front desk wanted to take a rubbing of my credit card, "certain to be shredded" at the end of the day. Like I trust you!??!! What a cluster *&$% of experiences...You failed Northshore...F+.Read Less

What an unexpectedly poor visit... Shame on you Northshore Animal Hospital. We are first time visitors to your clinic, new to this state, and made an appointment over a week ago. You knew this because of the phone conversation I had when I made the appointment! Yet, you didn't tell us to bring a sample with us (so now I have to go back to you...unnecessary, waste of time), you knew this was our first visit but didn't tell us a visiting doctor would be filling in for the regular doctor who is out of town on a "girls' trip" (according to the women talking about it --not to me, to each other-- at the front desk), we waited about 40minutes after our appointment time to be seen by a technician who apologized for taking the three walk-ins just before us, the tech was not only way off on my cat's age, she was way off on the shots he'd previously had...why did i bother to send over my copy of medical records five days earlier if you aren't going to look at them?...we waited in the room for blood work which wasn't on the list of things to do within the visit today but according to Dr. Hawkins who "doesn't know the protocol in this clinic" (her words, not mine) and the amount of time it was taking (90min by the time I decided to leave), we didn't do any blood work. Then the computer crashed at check out and rather than run my card again and delete anything if there were two charges (because the only person with authorization to do so wouldn't be around till Monday), the person at the front desk wants to take a rubbing of my credit card, "certain to be shredded" at the end of the day. Like I trust you!??!! What a cluster *&$% of experiences...You failed Northshore...F+. Read Less

My husband & I used to go here (because we didn't know better).  They scared the hell out of me by telling me a fatty tumor on my dog "is just like a lump on a breast".  They said removal was mandantory.  It is NOT mandantory and actually causes more harm than good.  $500 & LOTS of worrying later...it was gone.FYI:  My dog developed another fatty tumor on which my current vet did a 3 minute in-office test & determined it was no big deal & could be removed if it hindered her movement.  It finally did require removal & it cost 1/3 the price!  Want to know who this fantastic, awesome, caring vet is:  Butler Animal Clinic on Oak Ridge Hwy.  They are FANTASTIC, won't over-charge you & actucally CARE about your fur babies!! Read Less

Dr. Frazier is the most compassionate veterinarian I've ever known. She was a blessing to our Cricket and Mr. Kitty during their lives. I wish we still lived in Knoxville so that she could take care of our newest dog. God bless everyone at N.A.H.! Read Less