I BOARDED BY PETS ON DEC 23 2005. UPON MY RETURN JAN,2,2006, 11 DAYS LATER,, I FOUND MY PUPPY IN A DARK, CIGARETTE SMELLING ROOM . THIS WAS 18 MONTHS AGO AND I AM STILL NOT OVER WHAT I FOUND. ... Read More
I BOARDED BY PETS ON DEC 23 2005. UPON MY RETURN JAN,2,2006, 11 DAYS LATER,, I FOUND MY PUPPY IN A DARK, CIGARETTE SMELLING ROOM . THIS WAS 18 MONTHS AGO AND I AM STILL NOT OVER WHAT I FOUND. I WAITED OUTSIDE THE CLINIC JAN 2, 2006 FROM 9 AM TO NOON. NO ONE CAME TO CHECK ON THE DOGS AND I REPEATEDLY PHONED & LEFT A MESSAGE THAT I WANTED MY PUPPY AND CAT. I WAS WAITING OUTSIDE FOR WHEN THEY CAME TO FEED.. NO ONE CAME.I WENT TO A STORE ACROSS THE STREET & THE MAN AT THE COUNTER TOOK MY NUMBER TO CALL ME WHEN HE SAW THEM COME TO FEED. I KEPT CALLING THE STORE TO SEE IF ANYONE HAD COME AND THE ANSWER WAS ""NO"". AT 2:45pm I PARKED MY CAR OUTSIDE THE CLINIC & AT 4:15pm A GIRL COME TO FEED. I INSISTED GOING IN WITH HER. SHE TURNED ON A LIGHT IN AN OTHERWISE BLACK ROOM. THEN, SHE FOUND LIGHT WHERE THE CAGES WERE FOR THE DOGS! I SAW1/2 DOLLAR SIZED DRY FOOD IN MY PUPPY'S BOWL AND HIS WATER LIKE SYRUP. I CALLED THE OWNER AT HOME & SHE TOLD ME HER HUSBAND, DR. CARL WEBB HAD BEEN AT THE CLINIC FOR 3 HOURS THAT MORNING AND I WAS LYING ABOUT THE TREATMENT OF MY PET. I ASKED ABOUT HIS BED AND TOYS, & WAS TOLD THEY WERE IN A CLOSET. NO BEDS / TOYS ALLOWED! THEY ACCEPTED MY PUPPY'S BED, TOYS AND SHOWED ME A CARPETED CAGE AND TOLD ME HE WOULD BE OUTSIDE 3X ADAY. MY PUP WAS GLAZED EYED & FILTHY. HE SMELLED! EVERY DOG BEGAN BARKING TO GET OUT OF THOSE SMALL CAGES, AND INTO SOME LIGHT! .I TOOK MY PUPPY TO FARRAGUT ANIMAL CLINIC THE NEXT MORNING .. HE HAD LOST 11.5% OF HIS WEIGHT(1 1/2 LBS) AND WAS VERY SCARED, EVEN AFTER SLEEPING CUDDLED WITH ME ALL NIGHT. MY CAT EVEDENTLY JUST SLEPT THROUGH THE ENTIRE XMAS . BUT SHE SMELLED AWFUL. THE OWNER SMOKES IN THE BACK WHERE THE DOGS STAY, BUT IT DID NOT SMELL THAT WAY WHEN SHE ""SHOWED ME AROUND"" BEFORE I LEFT MY PETS . MY BELIEF IS THE WEBB'S HAD NOT BEEN TO THE CLINIC TO FEED THE ANIMALS SINCE DEC. 30TH 2005, IF THEN. I""M JUST SORRY I COULDN'T TAKE ALL OF THE POOR DOGS HOME WITH ME. Read Less