Ut Reproduction Facility/Vrec

Our longtime vet clinic couldn't give us satisfactory answers about our pet. I felt helpless, useless and frightened that she was going to lose her paw. We headed to UT with her and within 15 minutes we saw an assistant and a doctor. After she was evaluated a surgeon shared info and we knew we were in the right place! She was getting around the clock care. That night we slept better than we had in a week! Read Less

we were referred by our dvm dr. harold from monore county animal hospital in sweetwater , we brought her to the U.T. emergency room on 2/6/17 our little dachshund ''Reba'' and her am labs , u/a , xrays and medical reports from m.c.a.h. , we sat for 3 hours and was seen by a vet student and he was given all of the labs,u/a tests and cd xay by m.c.a.h. , she was then taken back for more labs ''hurting'' for 2 more hours and then we saw dr sheridan who told us she hadn't seen the labs nor our dog but wanted to admit her to the hospital for 3-4 days for invasive tests at a cost of $5,000 dollars , at that time i ask was was wrong with our dog ''Reba'' and she was unable to give us a answer , later the vet student return with our discharge papers and pills without any explanation nor diagnosis , then we were told to leave , then i asked the vet student we need one more thing , ''our dog Reba'' with that he laugh and bought us our ''Reba'' , she died the next day , the moral of this story is to ''never bring even a dead dog to this vet hospital nor the emergency room'' benjamin k bagley r.n. bsn flight-e.r.nurse shandscair,stat-flight,lifestar,SLC-air-one,cen,ccrn,acls,pals,nals,tncc,reacts , Lt. firefighter-paramedic, ems supervisor paramedic,american red cross disaster relief-shelter nurse for east tennesseeRead Less

We paid for a young cat to have a cleft palate repair. They did a wonderful job and now Mal is almost 2 years old. We fostered him and tube fed him and wellllll he never left. He was malnourished and only weighed 4 pounds. He should have weighed 7. He has a big bone structure. He is a very healthy 11 pounds now and the funniest red boy. They neutered him and he got his vaccines at the same time. Thank y'all for helping him get a great start. Our lovely veterinarian in Big Stone Gap Dr Shuler made the arrangements and we were blessed with the great level of care. I drove an 8 hour round trip to get him the day he was ready to be released. Read Less

Want to thank the Drs and students of the large animal division. Our female llama Dark Secret had a uterine torsion that continued to tors, so c-section was tequired. Both her and her cria ..being 17 days premature are doing awesome. Cria is very healthy, wild and takes great delight on picking on the other crias. Lol. I was always, kept informed and always welcomed to be there with my llamas for as long as I chose to be. Hope that some of the vet students choose to come to Smith County TN as our 1 current large animal Veterinarian is retiring soon and looking for someone to take over her large animal practice Thank you again to all those at the Large Animal at UTCVM-University of TN Read Less

The staff couldn't have been nicer and more professional when we had to bring our miniature Schnauzer, Sherlock, in for some tests while we were on a cross-country trip. Everyone made us feel welcomed and also provided useful advice on things to do in Knoxville while waiting for Sherlock. I'd happily take my pets there again! Read Less

Late last night when I arrived home, I found our handsome tuxedo cat Boo, one of our seven cats, in extreme distress. He was unresponsive and felt cold to the touch. We rushed him to UT Vet School, not knowing what had happened to cause this. From the moment we stepped up to the counter, I knew we had come to the right place. Within 2-3 minutes a technician came to take Boo back for evaluation. Within another few minutes, she returned to tell us Boo was indeed critical and to ask if we wanted them to attempt to resuscitate if he arrested. After the doctor had time to assess the obvious symptoms, she met with us. Dr. Amanda Rainey was wonderfully considerate, sympathetic and honest about the gravity of the situation as she explained our options. It was with sadness we decided the humane path would be to let our 10 yr. old Boo go. We didn't want to put him through invasive testing and procedures with no guarantee he could be treated. Dr. Rainey understood we didn't want him to suffer any more. She offered to let us go back to say goodbye, which I chose to do. She talked with me and shared her own experience of losing a beloved cat in a sudden health emergency, and she reassured me about our decision to let Boo go. I really needed to know what had happened so suddenly to Boo, especially with other cats at home. When I mentioned this to Dr. Rainey, she said they could perform an autopsy at no additional charge since he had come in as a patient. Today, Dr. Rainey called personally to let us know the autopsy was performed and that we could pick up Boo for burial. She said she would also call us with the autopsy report when it becomes available. My husband and I cannot adequately express our gratitude and appreciation to Dr. Rainey for her sincere compassion at this sad time. Her soft tone and calm demeanor helped us deal with the emergency at hand. I'm proud our great university chooses such exemplary staff; Dr. Rainey is an Assistant Professor of Small Animal Clinical Services. Thank you to all the dedicated staff at the University of Tennessee Veterinary Medical School Small Animal Clinic! How reassuring to know you're there to help animals (and their owners) 24 hours a day, seven days a week.Read Less

Dr. Newbold came in on a Saturday to see my baby girl Starr for an ophthalmic emergency. She actually arrived before me and although having 3 emergencies happening at once, promptly attended to my dog. She offered to perform surgery that while not life threatening, ensured my precious girl would be relieved of intense pain. She didn't have to do this on a weekend but did for me and Starr. I highly commend her for that. She, the student, and all involved, went above and beyond to help. Everyone was extremely informative, explaining the disease causing Starr to ultimately lose her eye and taking time to address my questions and concerns. She also addressed a problem in the other eye and hopefully because of this, we stand a chance at prolonging Starr's sight. I was very happy with our care. Despite it being extremely traumatic for me, I left UTCVM feeling confident the right decisions were made and proper protocol was followed. Kudos to Dr. Newbold, the clinician, staff and students. And for an added bonus, the cost was quite reasonable, especially for an emergency on a weekend, and actually was several hundred under quote! Thanks to all!Read Less

Thank you to the students and residents that took care of us on one of the worst days of our lives. Though we didn't come back home with our furry baby, we left knowing that he was in the best hands possible. They made sure we were well informed at all times and took time to come back in late at night after they had already gone home. It was truly the best experience we could have asked for considering circumstances. thank you Read Less

Chris and I would just like to thank everyone for their kindness and care today. We brought Stella in not sure what we could do and everyone there helped us in so many ways. Stella is going home and will be back to visit. We are beyond greatful for everyone and everything you all did today. We wouldnt be taking Stellla home today if it wasnt for all of you. Read Less

My little potbelly pig needed her hooves trimmed and she had also cut the pad right were the hoof begins. She had difficulty with the anesthesia, being sedated and waking up. They were wonderful taking care of her !!!! She is now home and loving her new hoof trim, teeth cleaning and ear cleaning. I love all the people at UT, and trust them 100 % with all my critters. Read Less