I took my cat in for a check up and they had me leave the cat with them for examination without a mention of the extra cost of tests they would be running. When they called me back they gave me a high price of $288 instead of the $50 visit. I would have been OK to pay the higher price if they would have let me know before hand what the cost were going to be. Of course we then argued over the high price costs over the phone. When I went to pick up my cat, they wanted me to pay just for an office visit without any information on my cat. When I ask for any information, the doctor burst through the door yelling at me and got in my face like he was going to punch me. I backed up And still ask her my information Read Less

My family has been going to Dr. Head for as long as I can remember. At least 30 years and maybe longer. He has always treated every animal with the utmost love and respect. I have never seen him or any of his staff mistreat anyone, animal or animal parent. He is always sensitive to financial constraints that the pet owner may be limited by and tries to find the best solution for the pet and the parent. I can't imagine trusting a pet to any other vet. Read Less

We've been taking our dogs here for almost ten years now! We've loved the knowledgeable and personable staff, as well as Dr. Head. He's seen our pups through surgeries, treatment in improper growth in joints, and even death. The staff was always very kind, understanding, and never forget a furry face! We wouldn't take our pups anywhere else. Read Less

We've been coming to Dr. Head for almost 15 years. He is always super nice and wonderful with Maggie. He has seen her through two surgeries with incredible results. As she has aged she has developed a heart and thyroid condition that doc has treated with amazing results as well. Wouldn't go anywhere else for treatment. Read Less

Dr. Head is the most practical, knowledgable, and affordable vet we've found in Nashville. We've taken our cat to him for dental work and checkups and always feel he is fair, sympathetic, and kind. He is not looking to price gouge anyone and genuinely cares about the animals. I would recommend him and his staff to anyone looking for a vet! Read Less

Took my cat to get spayed. Head said "you mean neuter!?" It's a female cat... Found out 6months later, the cat was never spayed. He fixed us up with all the boosters, immunizations and outrageously high bio disposal. Last booster shot got infected... Doc Head is a smart-ass. Staff super nice... Read Less

Doc Head and the staff at Madison Vet are EXCEPTIONAL. Every pet we've owned since moving to TN in 1994 has been under Doc Head's care. He is kind, talented and an amazing surgeon. Our current pup, a 10 yr old Beagle loves going to the vet. She's had a rough year with the death of her sibling, her companion since birth and a bout of vestibular disease (doggie vertigo). Her case was difficult, not one of the 70% full cure. Doc didn't give up; he persisted and now she is back to her pre-vertigo self. Can't said enough good things about Madison Vet. Read Less

Doc. and his staff of able assistants gave excellent care to our critters for a number of years. Sadly we no longer see them since we moved away from the area and live up on the Cumberland Plateau but we highly recommend the wonderful services provided by Madison Veterinary Clinic, Read Less

Took my kitten (dustmop) for a well check and shots. Couldn't be happier with the staff and the vet. He didn't even feel the shot and we both came home happy. Dr. Head will now be my only vet. I thank you all for the great care provided to us. Read Less

Our dog Maxine has been a patient of Dr. Head's since I moved to the Nashville area in 2006. She is an older dog (15) with some minor health issues. I am in the exam room at every visit and have NEVER seen him treat her with anything but the same loving care that you would give a child. We feel that the only reason she is still with us is because she is treated so well. I have recommended Dr. Head to anyone who asks where to find a good veterinarian and will continue to do so. We even adopted a cat from the office. Please trust them with your pet.....you will be glad that you did. Read Less

I brought my cat in a few years ago. She was not the most cooperative, but the way the Dr handle situation was EXTREMELY poor. He began hitting her with a towel while I was in the room and told me there was nothing he could do. It was so unprofessional. I now currently work at a vet clinic and have had clients come to us because this same Dr was slamming their already injured dog on the table. I am shocked this clinic has not been shut down....Read Less

Madison Veterinary Clinic offers me extended pet care services close to home and with a degree of professionalism that is beyond my expectations!! Joyce and Mary at the front desk greet you into such a caring,personalized environment. They know your name, the names of ALL your pets, and the problems you are having. You feel like you belong here from the minute you step through the door. Dr. Head is a wealth of information! He is professional, yet kind and sincere. He explains everything that is wrong with your pet in great detail, giving you a chance to ask questions after each bit of information, as well as at the end of the visit, which enables you to ask questions you might otherwise forget by the end of the session. He has modules and posters, print-outs and hands-on visuals to accompany his explanations and makes sure that you are following the disease process or injury in-depth. The prices are explained to you BEFORE anything is done! I couldn't ask for a better veterinarian or staff. My animals are calm in his presence and he saved one of my babies from a death by parvo. I HIGHLY recommend this extraordinary vet and his wonderful staff!! Read Less

I am shocked at some of the reviews on this website. We discovered Dr. Head a few years ago when we found a stray kitty on death's doorstep. Not only did he save our little friend but stayed late on a Saturday to do so. We also take our dog there. Our dog is terrified of vets and we have never been able to find one vet to cut his nails (b/c he goes crazy!) but Dr. Head did it and is great with him. We have been nothing but pleased with Dr. Head and his staff. I have recommened him to many people and no one has ever been disappointed. Read Less

I have been taking my pets to Dr. Head for probably upwards of 10 years. I have never once had a bad experience!! Sadly, Dr. Head was with us through the deaths of 2 very special and very old pets. Through the many visits, Dr. Head always gave us all of the options and supported us with whatever decisions we made. He was never short of compassionate and professional. Even now, I still bring my dog to him and have never once even considered taking my dog to a different veterinarian! When I read the bad reviews on here, I am shocked and, quite honestly, confused. I could never imagine Dr. Head being responsible for some of the stories on here... Read Less

Our dog Maggie has been seeing Dr. Head for the last seven years. We first brought her to Dr. Head when she visited another clinic and developed a cyst after receiving shot. Dr. Head was able to do surgery on Maggie and would even call each day to check on her recovery. Just last year Maggie had to have another surgery when a infected mole formed on the inside of her eye. He paid close attention to the mole for a month or so and tried to put off surgery since it was in such a delicate place on her eye. But it just kept growing larger and surgery was the only option. He did a wonderful job moving the obstruction and restoring her eyelid back to normal. Again, he would call each day and check on her progress. I am so sorry others have had a bad experiences with Dr. Head, but ours has always been positive. His office is always very clean, cleaner than most people doctors' offices, and the staff is always kind and friendly. I would not hesitate to recommend Dr. Head. Read Less

The following is copy of letter I sent to Micheal Head vet at Madison Vet. clinic: What KIND of a man did I leave my kitty with?? One day perhaps I can forgive you, but never myself for the part I played in what my cat must have suffered at your hands.I had him to a vet 3 times in less than a week and then came to you for second opinion. I brought the xays and bloodwork to show you. You agreed there was an obstruction in the bowel. You said you could sometimes get it to pass if you gave a warm IV of water and force fed him. No mention of danger in treatment. I overlooked that little voice inside me as your demeaner was giving off bad vibes. I left my sweet kitty and you called the next morning to say he died overnight. I was still asleep and not thinking good. You asked for autopsie and within less then 5 min. you called back to say obstruction was not the problem kidney failure was. When i got awake I remembered the bloodwork showed his kidneys to be OK. I called and left word for you to call and discuss this 2 days in a row and I have not heard from you yet. You did extensive surgery on my friends old little 6 lb. dog who died and now my cat. Your receptionist told me you did all kinds of unusual surgery that normally must be done in special facility.You seemingly do very agressive treatments on innocent animals that have no voice to apease you ""OWN EGO""! If I can save one animal from your cold heart my cat will have not done untold suffering in vain! I intend to post this letter on the web along with the 3 out of 4 other bad reviews. If ony I had read them first!!!P.S. I wonder how many people can put down the 250.00 dollars you demand up front? I give you minus star rating but to get this published I must give a rating. Read Less

I had faith at first but realized that my faith was misguided. I relied on the Doctor's forthright behavior and was sorely mistaken. My sweet little girl of twenty years was aging and not well. He assured me that there would be a time when he would be ""honest"" with me, it is his job. That time never came, I agonized for days and days as to what to do. I didn't want to let her go but somehow in my heart I knew I had too BUT with no help from the Doctor. I made my decision and it was not an easy one. In fact, I was crying uncontrollably as I arrived at the office on that dreaded day in 2008 and ""HE"" was right there in the parking lot and walked right by me with absolutely no consideration for our well being, and ""they"" all knew we were on our way. I truly thought this ""guy"" had the forththought of the greiving process, letting go, I couldn't have been more incorrect. It has been a year and half and I still mourn my little girl. I have personally visited a couple of shelters but somehow because of my baby's last moments of our life together I can't move on. What a bloodly nightmare, I have cried for months and months. I will get past this in spite of his treatment of us and I look to give other kitties a wonderful home at some point in time!? I certianly will locate another caretaker!? Read Less

I made appt. for 2pm. When I got there, there was a boxer waiting to go back, which they called back within 5 minutes. They started to bring my dogs back, but then told me to wait a little longer because they wanted to put me in a room with a big table. Well, first of all, my dogs weigh 100 pounds, and no vet has ever put them up on a table to examine, they are always examined on the floor due to their size. Anyway, it wasn't until the doc finished with the boxer at 2:30 that they finally called me back with my dogs. By that time I was very anxious and frustrated for having to wait 30 minutes. Why wasn't my appt. made for 2:30 if there was already a dog in the 2:00 spot? When I told the doc I couldn't stay because I had to wait too long, he got mad, and as I was walking out, he threw the chart down the hall at me. I told them I obviously made the right choice in leaving. Their price was very high too. Read Less

My dog was extremely ill and I initially took her to another animal hospital that I had been using. I explained to them that she was lethargic and had other problems. They made me wait for 1 hour with my dog in the car while they took in their morning appointments for shots, etc. Finally, I freaked out and called my boss who referred me to Madison Vet Clinic. I took her there immediately. I brought her in the office and relayed her symptoms to the tech. They IMMEDIATELY took her from me and started an IV and gave her the necessary meds. If I had stayed and waited at the other clinic, I feel sure that she would have died. I have the utmost regard for Dr. Head and his abilities as a vet. I thank him and owe him for saving my beloved dog. Read Less

I had bad experiences at Madison Veterinary Clinic on two occasions with two different dogs. Both dogs would have died if I hadn't taken them to another vet. The doctor diagnosed one of them with heart worms and sent her home without any treatment. So we took her to Dr. Root who treated her and saved her life. For my other dog, Dr. Head saw her four days in a row and couldn't diagnose the problem - although she had symptoms that Dr. Root recognized immediately. Dr. Root even brought his own dog in to give my dog a transfusion that saved her life. In addition to the inept service provided by Dr. Head at Madison Vet - his prices are extremely high. He also has very high staff turnover. I strongly recommend Root Animal Clinic for high quality care, reasonable prices and a friendly, qualified staff! Read Less