My initial experience was amazing! I had an emergency situation with my dog and they saw me on short notice on a Saturday. My first impression of Dr. Harding was amazing as well. I thought she would b... Read More
My initial experience was amazing! I had an emergency situation with my dog and they saw me on short notice on a Saturday. My first impression of Dr. Harding was amazing as well. I thought she would be my veterinarian from then on, I never expected to be writing this. My brother and I both own dogs that are over 12 years old, with some rather serious medical conditions. Shockingly they returned his calls, but never mine. He was able to set up an appointment, have surgery performed on his dog and his beloved animal is almost fully recovered. My calls for help just went ignored. After my first experience, the amazing one, I was recommended to an oncologist in Knoxville, who deduced the best course of action was to amputate my companions leg. The procedure is rather costly, $3200. I don't have that laying around unfortunately, so I had to make a sacrifice or two & try to come up with the money. During that time I ran into one the employees at Maryville Small Animal Clinic, who told me "yeah Dr. Harding could probably do the procedure, and it would be significantly less expensive, what's your name, I'll have her give you a call" after that I even called the clinic personally to leave a message, still I haven't received a call. During this time my brother's pet was being treated by the same clinic that was ignoring me. I was and I am still, shocked by this behaviour. I never expected to be totally ignored. In conclusion, I wouldn't waste my time on these people, obviously they only care about your animals if it's convenient for them, which is unfortunate because the employees are amazing here(when they wanna care). Read Less