Animal Emergency Center
Memphis, Tennessee
General Info
Animal Emergency Center provides Memphis families with pet care that embodies repetitive minimalistic patterns and smooth sequences creating a rhythmic experience animals recognize throughout Tennessee. The daily setup of appointment rooms follows an identical sequence where furniture arrangements combined with lighting configurations and entry point placements remain constant to eliminate superfluous decision-making. The staff members execute minimal voice modulation while maintaining restricted movement arcs and introduce pauses between procedural transitions to help pets acclimate. Managing odors takes precedence where scents get neutralized between visits to prevent sensory accumulation. Pet orientation patterns dictate whether owners can sit near their pets or maintain a distance. Animal Emergency Center delivers diagnostics infection management joint health evaluation nutritional adjustments behavioral consults and recovery tracking. Services emerge within interconnected processes instead of appearing as discrete checklist items. When animals turn away or lower their ears staff members re-establish familiar cues by repeating low-impact actions such as stroking the air or offering a tactile anchor like a towel or sleeve. The reintegration process after care involves rhythm-based techniques. Post-procedure instruction equips families with techniques to maintain morning routines while learning to decrease home stimuli and employ gentle ambient sounds for sleep cycle regulation. Instructions transcend mere prescriptions by incorporating environmental adjustments that assist pets in resuming their daily activities without confusion. Animal Emergency Center extends its veterinary services from Memphis to nearby Tennessee communities by emulating natural animal regulation through gentle rhythms and predictable spaces combined with low-noise decision-making.
Reviews
Stuart Rucker
4 Jun 2018
REPORT
I wish I could give 0 stars. I'm still mad.
DO NOT COME HERE.
ONLY GO HERE IT IS A MATTER OF LIFE AND DEATH!!!
OR
IF YOU HAVE PLENTY OF MONEY YOU WANT TO WASTE ON INFERIOR CARE!!!
I was horrifi...
I wish I could give 0 stars. I'm still mad.
DO NOT COME HERE.
ONLY GO HERE IT IS A MATTER OF LIFE AND DEATH!!!
OR
IF YOU HAVE PLENTY OF MONEY YOU WANT TO WASTE ON INFERIOR CARE!!!
I was horrified by their reviews, and made anxious by the fact the interior had bulletproof glass, but I had a late night pet emergency and MVS was full. This was my first mistake. We should have waited on MVS.
So, I called my regular vet to let them (Animal Emergency Center) know we were coming. They couldn't find our records or last name.
They charged us nearly 10 times what our regular vet would, but for doubtful services. I was extremely nervous seeing my bill and all the reviews that said they will hold your pet unless you can pay.
They did not seem to have access to our patient history. I did not have the slightest faith in the competence of these employees moments after speaking to them. They said had no idea how long our dog's dosage of medication would be and they told us they would call us back 2-5 am. I had to verify they had our phone number. Needless to say, I spent all night worried whether or not my dog was coming home alive.
I called at 3 am and they said to come back at 7 am to get her. I arrived at 6:45 and I'm still waiting at 7:15. They told me 10 minutes almost half an hour ago. They keep pushing timetables out. Are they trained professionals? They way they drag their feet around here, you'd think they were hourly.
The way treatment works here seems to be designed to drain your bank account regardless of the patient's needs. They could not find our chart. They had no patient history. They had no idea what antibiotics to use. After speaking to our normal vet, they turned out to be useless and more than likely just a way to charge us again for something unnecessary.
I found out when we returned to our original vet, they never sent over any records whatsoever. "Shockingly incompetent" comes to mind, but honestly, I'm not surprised at this point. I made sure to get documentation.
We asked the doctor to bandage her wound and let us leave because we would be returning to our normal vet ASAP. I didn't want to incur any unnecessary expenses, but THE DOCTOR rolled her eyes at us and slammed the door. I assume she got upset because she couldn't gouge us for further services. I didn't feel like being charged another $300 for something our vet would do for a fraction of the cost and none of the headache.
I was highly skeptical walking in and nervous upon reading their reviews. I now know why. I felt like a medical hostage more than a patient. If I could have found a field hospital with more competent staff and cleanliness, I would have gone there. At first, I had no idea how they stayed in business, but gouging their customers is how they stay afloat.
I will never return to this place if physically possible.
Lucinda Addison
23 May 2018
REPORT
My dearest fur baby forever place. We had to make the hardest decision ever to euthanize our pit bull with blue eyes—-spike. The vet was totally honest with us and we appreciate that so much.. They’re...
My dearest fur baby forever place. We had to make the hardest decision ever to euthanize our pit bull with blue eyes—-spike. The vet was totally honest with us and we appreciate that so much.. They’re not there to make money off you but to give you a reasonable treatment plan for your fur baby needs. Now it may work or not but the vet lays it out there Spike conditions..were too severe so my husband had to make the choice, I was too emotional. But anyway very caring staff and vet, Thanks
Angie Worley
17 May 2018
REPORT
They were wonderful with my dogs, and didn't cost an arm and leg like most emergency animal hospitals
Leighton LeGros
11 May 2018
REPORT
On April 29, 2018, we brought our cat to this emergency center because he seemed to be having periods of pain and difficulty walking. The staff were pleasant and professional, but the veterinarian on ...
On April 29, 2018, we brought our cat to this emergency center because he seemed to be having periods of pain and difficulty walking. The staff were pleasant and professional, but the veterinarian on duty did next to nothing to determine what was going on. Blood was drawn but no analyses were performed. Following the physical exam were told that he appeared fine, but were given no idea (differential diagnosis) what may have caused this and were sent home with the drawn blood in case the symptoms recurred - they did the next day. Ultimately we found a veterinarian who listened to what we had to say and his diagnosis came back as a Mycoplasma haemofaelis infection whose pathology explained the symptoms we were seeing and the findings seen in the labs from the blood that was drawn. I wouldn't go to this uncaring veterinarian for the care of any of my animals - especially in an emergency situation.
Sarah Fisher
21 Mar 2018
REPORT
This scared little squirrel girl latched onto my husband in the park. We waited around and her mama never showed. We called Animal Emergency Center and they told us to bring her in. They were so nice ...
This scared little squirrel girl latched onto my husband in the park. We waited around and her mama never showed. We called Animal Emergency Center and they told us to bring her in. They were so nice and we could tell that they were real animal lovers! We were so grateful that they helped this little girl out 😍
Jacquelyn Sappenfield
16 Jan 2018
REPORT
I'm so thankful a place like this exists and for the people who work here. I brought my dog here at about 8p on a weeknight to be treated for poisoning. She was promptly taken back and treated upon ar...
I'm so thankful a place like this exists and for the people who work here. I brought my dog here at about 8p on a weeknight to be treated for poisoning. She was promptly taken back and treated upon arrival. The vet was very knowledgeable in telling us what could happen while providing us with a list of potential treatments including overnight monitoring plus each cost. We were able to see what it would cost at the minimum and maximum treatment. We ended up leaving her overnight for monitoring knowing she was in good hands. When I picked her up, the same vet followed up with me about her night and everything they did. The vet tech was very helpful in answering all my questions and making sure I understood exactly what I needed to do.
Brooke Lanier
29 Dec 2017
REPORT
I can't say enough nice things about this establishment. We were faced with having to put down our 14 year old Blue Heeler, Scout, on Christmas Eve morning and the staff was phenomenal. The ladies wer...
I can't say enough nice things about this establishment. We were faced with having to put down our 14 year old Blue Heeler, Scout, on Christmas Eve morning and the staff was phenomenal. The ladies were so considerate and understanding. They even made jokes (to keep us light hearted) because we had to in order to deal with losing our best friend and furbaby. We are forever in their debt for helping us through every step with as much ease as possible. ♥️
Adam Shealy
15 Oct 2017
REPORT
So grateful to know there is a place like this in the neighborhood. Our trip to the emergency center was not one we were looking forward to as our beloved Doberman, Bagheera, was at the end of his ti...
So grateful to know there is a place like this in the neighborhood. Our trip to the emergency center was not one we were looking forward to as our beloved Doberman, Bagheera, was at the end of his time due to toumers on his liver. He put up a good fight, but at about 4am, Friday morning we found him unable to stand due to swelling, and not wanting him to suffer we brought him into the center. The staff was very kind and handled our emotional situation in a very professional manner (and, while it was not something that mattered to is at that moment, the cost for their service and our dog's cremation after was unexpectedly low for an emergency center). I appreciate the staff being there when most people are still sleeping, they even sent us a sympathy card after. Thank you all, you will be recommended by us to anyone who needs emergency veterinarian services.
Bruce Welsh
5 Sep 2017
REPORT
I picked up my 15 year old German Shepherd from boarding, he was covered in cuts and scrapes and couldn't walk. We took him to Animal Emergency Center. The people there were so kind and took him in ri...
I picked up my 15 year old German Shepherd from boarding, he was covered in cuts and scrapes and couldn't walk. We took him to Animal Emergency Center. The people there were so kind and took him in right away. We ended up having to put him down. All the staff, including the Dr. were very nice and compassionate to us. Thank you for your kindness in a very sad time for us.
April Hayes
23 Apr 2017
REPORT
I took my cat here on a Saturday after 5 pm. My cat had some existing issues we had been dealing with for about a year and the problem had come to a head once again. Dr. Hannon examined him and even s...
I took my cat here on a Saturday after 5 pm. My cat had some existing issues we had been dealing with for about a year and the problem had come to a head once again. Dr. Hannon examined him and even showed us the X-rays. He explained why the problem kept coming back and that it would likely never stop (adverse to what our normal vet had been telling us). It meant so much to actually know what was going on and that prolonging the inevitable was all we could do at this point. Knowing gave me a lot of closure even though we had to make the hard decision to take the pain away from him. The doctor and all the staff were so kind and patient with us. Without this vet being open I am not sure what would have happened. I am so grateful for everything they were able to do for us.
shanna hughes
29 Mar 2017
REPORT
B*st*rds don't even deserve one star. Took my baby up there having pains won't eat or drink for the last 3 days and waited for them to open at 8 am and peices of sh*t looked at me and denied me told m...
B*st*rds don't even deserve one star. Took my baby up there having pains won't eat or drink for the last 3 days and waited for them to open at 8 am and peices of sh*t looked at me and denied me told me to go somewhere else and gave me a peice of paper.
Rebecca Lee
21 Mar 2017
REPORT
We took our bunny here for an emergency visit. The staff was outstanding, considerate and efficient. They gave me a price estimate after triaging and were very open and honest. I've been a pet owner m...
We took our bunny here for an emergency visit. The staff was outstanding, considerate and efficient. They gave me a price estimate after triaging and were very open and honest. I've been a pet owner my entire adult life and never had an emergency situation like this before, I am grateful for their care and compassion.
Michele Siegrist McManus
26 Feb 2017
REPORT
Wonderful, caring staff.. very knowledgeable, and they treated my fur baby like their own!
Andrea H
20 Feb 2017
REPORT
Considering it was an emergency, I had a great experience with Animal Emergency Center and I would recommend them to anyone that needs emergency services. My dog, Willow, was bitten by another dog and...
Considering it was an emergency, I had a great experience with Animal Emergency Center and I would recommend them to anyone that needs emergency services. My dog, Willow, was bitten by another dog and needed staples. They did a quick exam and gave me a price-range estimate on the cost. I appreciated knowing what we were getting into. They assured me that my dog was in capable hands and that they would call me to pick her up after the surgery. A few hours later, she was ready to be picked up. They brought her out to us and explained that everything went well. Then they gave us some antibiotics and pain medicine and they made sure that we understood how much and when to give her the medicine. They also sent her paperwork over to our regular vet so we could do a follow up appointment the next day with our vet. The staff at AEC care very much about animals and they understand that they are our fur babies. I hope to not have another emergency - but if I do, I know exactly where to go!
Badd Bricc
12 Jan 2017
REPORT
Horrible DO NOT take your pets here!!
They did not give a proper exam
They did not want to prescribe my dog pain meds and claimed he just cries because he's a whining dog..I've been with this dogs fo...
Horrible DO NOT take your pets here!!
They did not give a proper exam
They did not want to prescribe my dog pain meds and claimed he just cries because he's a whining dog..I've been with this dogs for years and NEVER has he "whine" for a week straight like this unless he was in extreme pain it a waste of money and time the staff was unprofessional and very rude to us
They focused more on being rude to us than helping our dog... They are very prejudice here towards blacks
And my dog is STILL in extreme pain and crying for help.. From the vet herself and on down, DO NOT GO HERE!!!
Anthony Clarke
6 Jan 2017
REPORT
If you have an after hours emergency with your pet go here. We tried the Emergency Center on Central and had a horrible experience. Our animal emergencies almost happen after hours and we've been at t...
If you have an after hours emergency with your pet go here. We tried the Emergency Center on Central and had a horrible experience. Our animal emergencies almost happen after hours and we've been at the Animal Emergency Center on Summer at all hours. I am glad they are there!! The veterinarian was very thorough and explained the diagnosis, treatment, prognosis, ensuing quality of life and cost offering a written estimate of the proposed treatment. Down to Earth, very understandable. The whole staff is extremely compassionate to owners and their pets. I chose to have our cat Forrest put down. Before the procedure they were able to check us out in the exam room so we wouldn't have to hold his lifeless body standing behind a glass wall waiting to pay. Who could think of this? They even provided us with a print of his paw and a custom box to take him home in and contacted our regular vet to inform them of Forrest's demise. Grace had already given them report. It's always at bad situation to have to go here but I can't imagine anything the Animal Emergency Center on Summer could have done to make the experience any less traumatic. Thank you, Anthony, Molly and sadly our good kitty Forrest
Scott Corbitt
2 Jan 2017
REPORT
Our 11 Yr Old German Shepherd Tobi fell ill will a suspected ruptured splenic tumor on New Year's Day. He was very ill and in obvious distress/shock from internal blood loss and we knew we were heeded...
Our 11 Yr Old German Shepherd Tobi fell ill will a suspected ruptured splenic tumor on New Year's Day. He was very ill and in obvious distress/shock from internal blood loss and we knew we were heeded for euthanasia. The staff at the facility were professional, empathetic and kind from the minute we came in the door. I felt they truly cared for the comfort of our Tobi. I applaud them for the work they do and compliment them on their kindness. Thank You from Colin, Jess, Scott.... and Tobi (R.I.P. big guy....)
Tania Luttman-Mckee
12 Dec 2016
REPORT
Excellent people, I was a mess from no sleep and crying and they totally ignored it and took such great care of our extremely sick puppy.
Karen Starnes Bisso
31 Oct 2016
REPORT
Thank you for your compassion during the difficult time of saying goodbye to my 21 year old cat, LB.
Dale Smith
24 Oct 2016
REPORT
They are the best kind of Vet and has some of the best people working there....Our Chihuahua (Trouble) was attacked by a Huge Dog 15-20 time bigger than him....the dog put his right Eye ball out (lite...
They are the best kind of Vet and has some of the best people working there....Our Chihuahua (Trouble) was attacked by a Huge Dog 15-20 time bigger than him....the dog put his right Eye ball out (literally pulled his eye ball out of the socket) ...broke several teeth from both his upper & lower jaws....it literally broke is lower jaw in half down the middle, and fractured his upper jaw....We live an hour our of Memphis in Arkansas....We called the closest Vet to us (in Truman
Nikki Ivory
23 Oct 2016
REPORT
We called in because my cat is acting very strangely and we weren't sure if he needed to be taken to the emergency vet or not. We explain he is hiding under the bed, and wont come out so we don't want...
We called in because my cat is acting very strangely and we weren't sure if he needed to be taken to the emergency vet or not. We explain he is hiding under the bed, and wont come out so we don't want to over stress him by forcing him out to bring him in if we don't need to. They would not give us any information or advice regarding his symptoms, or even listen to what they were, and instead insisted that we just needed to bring him in. There was no compassion and sounded like they just wanted us to just bring him there so they could charge us an arm and a leg for something that could be nothing. Called Horn Lake Animal Hospital instead, and received the compassion and advice we needed.
Debora Buchanan
15 Aug 2016
REPORT
I want to thank Leah, Dr. Kinney, and Saw for the awesome job caring and comforting me when I had to bring my little Buddy in the morning of 8/11/16. I knew there wasn't much time left for him but the...
I want to thank Leah, Dr. Kinney, and Saw for the awesome job caring and comforting me when I had to bring my little Buddy in the morning of 8/11/16. I knew there wasn't much time left for him but these 3 people did everything they could to help. It's very hard to lose a family member but I know he is much better off running and playing with new friends and having no pain again!!! I will see him again one day. I'm so thankful for the team at the Animal Emergency Center!! And thank you for the sweet card!
Katie Barratt Pemberton
15 Feb 2016
REPORT
You hope you never have to go see them, but if you do, these folks do such an awesome job with emergency care. They're the closest emergency vet to my house, so I have them on speed dial and call them...
You hope you never have to go see them, but if you do, these folks do such an awesome job with emergency care. They're the closest emergency vet to my house, so I have them on speed dial and call them every few months with an "is this an emergency?" question. They always take the time to talk to me and try to figure out what the problem is, and only two out of probably like 30 different calls have they told me I needed to bring my dog in. Both times they took care of the problem and everything was fine. The other times they've given me instructions for what I could do at home, if it wasn't an emergency situation. Emergency care is not cheap, but their prices are fair. They do all they can to help homeless animals as well. I just cannot thank them enough for their endless patience with freaked out pet parents like me.
Latarsha Head
11 Feb 2016
REPORT
Took my dog in tonight yes she was in bad shape.. they suggested putting her down and i refused.. took her home she died a hr and a half later.. wasted of time and to see they suggested all kinds of w...
Took my dog in tonight yes she was in bad shape.. they suggested putting her down and i refused.. took her home she died a hr and a half later.. wasted of time and to see they suggested all kinds of work.. that was not needed.. they could have been more honest papered me for the worst not try to take my money
Elizabeth White
11 Nov 2015
REPORT
This emergency clinic visit was an excellent one despite the situation I was in with my fur baby Han. The staff was very helpful and patient with me while assisting in any way possible. One of ladies...
This emergency clinic visit was an excellent one despite the situation I was in with my fur baby Han. The staff was very helpful and patient with me while assisting in any way possible. One of ladies even took the time to print out pages on the computer of olaf and Elsa for my 5 year old daughter to color because she could tell I was stressed. Being almost 8 months pregnant dealing with an emergency situation and a 5 year old who didn't understand was extremely stressful! I was a big bag of uncontrollable tears. I just want to say thank you for your patience and kindness. I highly recommend this place for any emergency situation you and your fur babies might be faced with. They will take good care of you and your pet.
Jenna Corynn
23 Jul 2015
REPORT
I took my cat in with a critical condition of extreme low blood sugar, he needed to be monitored overnight. he was in horrible condition when he got there from our vet, but this staff took amazing car...
I took my cat in with a critical condition of extreme low blood sugar, he needed to be monitored overnight. he was in horrible condition when he got there from our vet, but this staff took amazing care of him, stabilizing his blood sugar and getting him completely back to normal overnight- for only 118$ (when our estimate was around 260$). They did awesome and my cat was healthy and happy when we left, when I didn't even expect him to make it through the night. I would recommend this hospital to anyone that asked- amazing service and quick responses for a low price, plus the doctor was very sweet and I could tell my cat felt as comfortable as he could be there. 5 stars! :)
June H.
15 Jun 2014
REPORT
I had to bring in my dog this weekend after he crashed through a window. He was terrified and confused and the sweet ladies at the clinic were very good with him and took excellent care of my fur bab...
I had to bring in my dog this weekend after he crashed through a window. He was terrified and confused and the sweet ladies at the clinic were very good with him and took excellent care of my fur baby. Thanks!
Molly Marie Smith
1 May 2014
REPORT
My husband and I are traveling across the states with our two dogs. We stopped in Memphis for the night and discovered our dog, Ziggi, was bleeding from her paw. My husband bandaged her up but I was w...
My husband and I are traveling across the states with our two dogs. We stopped in Memphis for the night and discovered our dog, Ziggi, was bleeding from her paw. My husband bandaged her up but I was worried about infection so I searched for 24 hour animal care. I found Animal Emergency Center and we headed to the location. We were taken back after just 5 minutes of being in the lobby. Ziggi's vitals were taken and Dr. Ambrose conducted Ziggi's examination. Ziggi had a superficial cut on her paw. The staff bandaged her quickly and precisely. The staff was caring and knowledgable. We were on our way out after only around 40 minutes with antibiotics and anti-inflammatory medication. The doctor even created a waterproof booty to put on Ziggi's foot when we walked her in the rain. When I saw my dog in pain, 2000 miles from home, and at an hour that any normal Veterinarian office would be closed I was frantic but I found so much comfort at this emergency center. Our dogs are our children and it was so nice to have the care Ziggi needed in such a difficult situation. Thank you to Dr. Ambrose and the staff for treating my sweet baby, Ziggi.
Glenn D.
2 Dec 2013
REPORT
Very good service but, terribly expensive! Would have been about $100.00 at the regular vet but cost $375.00 here to tell me nothing is wrong with my dog!
Jimmy L.
3 Nov 2013
REPORT
We had to find a place to take our cat, who had swallowed an object that she couldn't get down or out. We were impressed by the staff, services and cost. We are seen quickly and our Kat was triaged, t...
We had to find a place to take our cat, who had swallowed an object that she couldn't get down or out. We were impressed by the staff, services and cost. We are seen quickly and our Kat was triaged, treated and brought back to us before we could fill out the forms.I recommend the A.E.C. to anyone who needs emergency care for their special pets.
shelliebean
22 Mar 2013
REPORT
The nursing staff is so sweet. They loved on my kitty like he was their own. The vet was very patient with me and really took the time to explain what was wrong with Spencer in a way that was easy for...
The nursing staff is so sweet. They loved on my kitty like he was their own. The vet was very patient with me and really took the time to explain what was wrong with Spencer in a way that was easy for me to understand. It is so nice when your furry family member is dangerously sick to be able to trust the people taking care of him!!It's hard to see some of the other patients coming in with such horrible injuries and the owners so upset, but the staff rushes them right back and starts treatment before the client even fills out the check- in form.
barbara.cleveland.7
21 Aug 2012
REPORT
Being brand new to Memphis and not yet having a vet, I found this business with a Google search after my elderly cat suddenly began having a problem walking. I am so glad I did. The building is clea...
Being brand new to Memphis and not yet having a vet, I found this business with a Google search after my elderly cat suddenly began having a problem walking. I am so glad I did. The building is clean. well lit, modern - and staffed with personable, warm, affectionate and efficient people. They took their time with my elder kitty, treating her as if she was the most important cat in the world - which she is to me. I am thankful their was nothing seriously wrong, and thankful to have found an animal emergency center that I would highly recommend to anyone.
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FAQs
Where is Animal Emergency Center located?
Animal Emergency Center is located at 3767 Summer Ave, NULL, Memphis,NULL 38122. It's easily accessible to pet owners in the Memphis area and surrounding communities.
What time does Animal Emergency Center open and close each day?
Animal Emergency Center is open Monday 00:00 AM - 00:00 AM, Tuesday 00:00 AM - 00:00 AM, Wednesday 00:00 AM - 00:00 AM, Thursday 00:00 AM - 00:00 AM, Friday 00:00 AM - 00:00 AM. On Saturdays, it's open 00:00 AM to 00:00 AM. On Sundays, it's open 00:00 AM to 00:00 AM.
Is Animal Emergency Center open on Saturdays?
Yes, Animal Emergency Center is open on Saturdays. Their Saturday hours are 00:00AM to 00:00 AM.
How can I book an appointment at Animal Emergency Center?
You can book an appointment online with Animal Emergency Center via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
Business Hours
Monday
Mon
00:00AM-00:00AM
Tuesday
Tue
00:00AM-00:00AM
Wednesday
Wed
00:00AM-00:00AM
Thursday
Thu
00:00AM-00:00AM
Friday
Fri
00:00AM-00:00AM
Saturday
Sat
00:00AM-00:00AM
Sunday
Sun
00:00AM-00:00AM
Popular Hours
6a
12p
6p
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Animal Emergency Center
Memphis, Tennessee
General Info
Animal Emergency Center provides Memphis families with pet care that embodies repetitive minimalistic patterns and smooth sequences creating a rhythmic experience animals recognize throughout Tennessee. The daily setup of appointment rooms follows an identical sequence where furniture arrangements combined with lighting configurations and entry point placements remain constant to eliminate superfluous decision-making. The staff members execute minimal voice modulation while maintaining restricted movement arcs and introduce pauses between procedural transitions to help pets acclimate. Managing odors takes precedence where scents get neutralized between visits to prevent sensory accumulation. Pet orientation patterns dictate whether owners can sit near their pets or maintain a distance. Animal Emergency Center delivers diagnostics infection management joint health evaluation nutritional adjustments behavioral consults and recovery tracking. Services emerge within interconnected processes instead of appearing as discrete checklist items. When animals turn away or lower their ears staff members re-establish familiar cues by repeating low-impact actions such as stroking the air or offering a tactile anchor like a towel or sleeve. The reintegration process after care involves rhythm-based techniques. Post-procedure instruction equips families with techniques to maintain morning routines while learning to decrease home stimuli and employ gentle ambient sounds for sleep cycle regulation. Instructions transcend mere prescriptions by incorporating environmental adjustments that assist pets in resuming their daily activities without confusion. Animal Emergency Center extends its veterinary services from Memphis to nearby Tennessee communities by emulating natural animal regulation through gentle rhythms and predictable spaces combined with low-noise decision-making.
Business Hours
Monday
00:00AM-00:00AM
Tuesday
00:00AM-00:00AM
Wednesday
00:00AM-00:00AM
Thursday
00:00AM-00:00AM
Friday
00:00AM-00:00AM
Saturday
00:00AM-00:00AM
Sunday
00:00AM-00:00AM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Stuart Rucker
4 Jun 2018
I wish I could give 0 stars. I'm still mad.
DO NOT COME HERE.
ONLY GO HERE IT IS A MATTER OF LIFE AND DEATH!!!
OR
IF YOU HAVE PLENTY OF MONEY YOU WANT TO WASTE ON INFERIOR CARE!!!
I was horrifi...
I wish I could give 0 stars. I'm still mad.
DO NOT COME HERE.
ONLY GO HERE IT IS A MATTER OF LIFE AND DEATH!!!
OR
IF YOU HAVE PLENTY OF MONEY YOU WANT TO WASTE ON INFERIOR CARE!!!
I was horrified by their reviews, and made anxious by the fact the interior had bulletproof glass, but I had a late night pet emergency and MVS was full. This was my first mistake. We should have waited on MVS.
So, I called my regular vet to let them (Animal Emergency Center) know we were coming. They couldn't find our records or last name.
They charged us nearly 10 times what our regular vet would, but for doubtful services. I was extremely nervous seeing my bill and all the reviews that said they will hold your pet unless you can pay.
They did not seem to have access to our patient history. I did not have the slightest faith in the competence of these employees moments after speaking to them. They said had no idea how long our dog's dosage of medication would be and they told us they would call us back 2-5 am. I had to verify they had our phone number. Needless to say, I spent all night worried whether or not my dog was coming home alive.
I called at 3 am and they said to come back at 7 am to get her. I arrived at 6:45 and I'm still waiting at 7:15. They told me 10 minutes almost half an hour ago. They keep pushing timetables out. Are they trained professionals? They way they drag their feet around here, you'd think they were hourly.
The way treatment works here seems to be designed to drain your bank account regardless of the patient's needs. They could not find our chart. They had no patient history. They had no idea what antibiotics to use. After speaking to our normal vet, they turned out to be useless and more than likely just a way to charge us again for something unnecessary.
I found out when we returned to our original vet, they never sent over any records whatsoever. "Shockingly incompetent" comes to mind, but honestly, I'm not surprised at this point. I made sure to get documentation.
We asked the doctor to bandage her wound and let us leave because we would be returning to our normal vet ASAP. I didn't want to incur any unnecessary expenses, but THE DOCTOR rolled her eyes at us and slammed the door. I assume she got upset because she couldn't gouge us for further services. I didn't feel like being charged another $300 for something our vet would do for a fraction of the cost and none of the headache.
I was highly skeptical walking in and nervous upon reading their reviews. I now know why. I felt like a medical hostage more than a patient. If I could have found a field hospital with more competent staff and cleanliness, I would have gone there. At first, I had no idea how they stayed in business, but gouging their customers is how they stay afloat.
I will never return to this place if physically possible.
Lucinda Addison
23 May 2018
My dearest fur baby forever place. We had to make the hardest decision ever to euthanize our pit bull with blue eyes—-spike. The vet was totally honest with us and we appreciate that so much.. They’re...
My dearest fur baby forever place. We had to make the hardest decision ever to euthanize our pit bull with blue eyes—-spike. The vet was totally honest with us and we appreciate that so much.. They’re not there to make money off you but to give you a reasonable treatment plan for your fur baby needs. Now it may work or not but the vet lays it out there Spike conditions..were too severe so my husband had to make the choice, I was too emotional. But anyway very caring staff and vet, Thanks
Angie Worley
17 May 2018
They were wonderful with my dogs, and didn't cost an arm and leg like most emergency animal hospitals
Leighton LeGros
11 May 2018
On April 29, 2018, we brought our cat to this emergency center because he seemed to be having periods of pain and difficulty walking. The staff were pleasant and professional, but the veterinarian on ...
On April 29, 2018, we brought our cat to this emergency center because he seemed to be having periods of pain and difficulty walking. The staff were pleasant and professional, but the veterinarian on duty did next to nothing to determine what was going on. Blood was drawn but no analyses were performed. Following the physical exam were told that he appeared fine, but were given no idea (differential diagnosis) what may have caused this and were sent home with the drawn blood in case the symptoms recurred - they did the next day. Ultimately we found a veterinarian who listened to what we had to say and his diagnosis came back as a Mycoplasma haemofaelis infection whose pathology explained the symptoms we were seeing and the findings seen in the labs from the blood that was drawn. I wouldn't go to this uncaring veterinarian for the care of any of my animals - especially in an emergency situation.
Sarah Fisher
21 Mar 2018
This scared little squirrel girl latched onto my husband in the park. We waited around and her mama never showed. We called Animal Emergency Center and they told us to bring her in. They were so nice ...
This scared little squirrel girl latched onto my husband in the park. We waited around and her mama never showed. We called Animal Emergency Center and they told us to bring her in. They were so nice and we could tell that they were real animal lovers! We were so grateful that they helped this little girl out 😍
Jacquelyn Sappenfield
16 Jan 2018
I'm so thankful a place like this exists and for the people who work here. I brought my dog here at about 8p on a weeknight to be treated for poisoning. She was promptly taken back and treated upon ar...
I'm so thankful a place like this exists and for the people who work here. I brought my dog here at about 8p on a weeknight to be treated for poisoning. She was promptly taken back and treated upon arrival. The vet was very knowledgeable in telling us what could happen while providing us with a list of potential treatments including overnight monitoring plus each cost. We were able to see what it would cost at the minimum and maximum treatment. We ended up leaving her overnight for monitoring knowing she was in good hands. When I picked her up, the same vet followed up with me about her night and everything they did. The vet tech was very helpful in answering all my questions and making sure I understood exactly what I needed to do.
Brooke Lanier
29 Dec 2017
I can't say enough nice things about this establishment. We were faced with having to put down our 14 year old Blue Heeler, Scout, on Christmas Eve morning and the staff was phenomenal. The ladies wer...
I can't say enough nice things about this establishment. We were faced with having to put down our 14 year old Blue Heeler, Scout, on Christmas Eve morning and the staff was phenomenal. The ladies were so considerate and understanding. They even made jokes (to keep us light hearted) because we had to in order to deal with losing our best friend and furbaby. We are forever in their debt for helping us through every step with as much ease as possible. ♥️
Adam Shealy
15 Oct 2017
So grateful to know there is a place like this in the neighborhood. Our trip to the emergency center was not one we were looking forward to as our beloved Doberman, Bagheera, was at the end of his ti...
So grateful to know there is a place like this in the neighborhood. Our trip to the emergency center was not one we were looking forward to as our beloved Doberman, Bagheera, was at the end of his time due to toumers on his liver. He put up a good fight, but at about 4am, Friday morning we found him unable to stand due to swelling, and not wanting him to suffer we brought him into the center. The staff was very kind and handled our emotional situation in a very professional manner (and, while it was not something that mattered to is at that moment, the cost for their service and our dog's cremation after was unexpectedly low for an emergency center). I appreciate the staff being there when most people are still sleeping, they even sent us a sympathy card after. Thank you all, you will be recommended by us to anyone who needs emergency veterinarian services.
Bruce Welsh
5 Sep 2017
I picked up my 15 year old German Shepherd from boarding, he was covered in cuts and scrapes and couldn't walk. We took him to Animal Emergency Center. The people there were so kind and took him in ri...
I picked up my 15 year old German Shepherd from boarding, he was covered in cuts and scrapes and couldn't walk. We took him to Animal Emergency Center. The people there were so kind and took him in right away. We ended up having to put him down. All the staff, including the Dr. were very nice and compassionate to us. Thank you for your kindness in a very sad time for us.
April Hayes
23 Apr 2017
I took my cat here on a Saturday after 5 pm. My cat had some existing issues we had been dealing with for about a year and the problem had come to a head once again. Dr. Hannon examined him and even s...
I took my cat here on a Saturday after 5 pm. My cat had some existing issues we had been dealing with for about a year and the problem had come to a head once again. Dr. Hannon examined him and even showed us the X-rays. He explained why the problem kept coming back and that it would likely never stop (adverse to what our normal vet had been telling us). It meant so much to actually know what was going on and that prolonging the inevitable was all we could do at this point. Knowing gave me a lot of closure even though we had to make the hard decision to take the pain away from him. The doctor and all the staff were so kind and patient with us. Without this vet being open I am not sure what would have happened. I am so grateful for everything they were able to do for us.
shanna hughes
29 Mar 2017
B*st*rds don't even deserve one star. Took my baby up there having pains won't eat or drink for the last 3 days and waited for them to open at 8 am and peices of sh*t looked at me and denied me told m...
B*st*rds don't even deserve one star. Took my baby up there having pains won't eat or drink for the last 3 days and waited for them to open at 8 am and peices of sh*t looked at me and denied me told me to go somewhere else and gave me a peice of paper.
Rebecca Lee
21 Mar 2017
We took our bunny here for an emergency visit. The staff was outstanding, considerate and efficient. They gave me a price estimate after triaging and were very open and honest. I've been a pet owner m...
We took our bunny here for an emergency visit. The staff was outstanding, considerate and efficient. They gave me a price estimate after triaging and were very open and honest. I've been a pet owner my entire adult life and never had an emergency situation like this before, I am grateful for their care and compassion.
Michele Siegrist McManus
26 Feb 2017
Wonderful, caring staff.. very knowledgeable, and they treated my fur baby like their own!
Andrea H
20 Feb 2017
Considering it was an emergency, I had a great experience with Animal Emergency Center and I would recommend them to anyone that needs emergency services. My dog, Willow, was bitten by another dog and...
Considering it was an emergency, I had a great experience with Animal Emergency Center and I would recommend them to anyone that needs emergency services. My dog, Willow, was bitten by another dog and needed staples. They did a quick exam and gave me a price-range estimate on the cost. I appreciated knowing what we were getting into. They assured me that my dog was in capable hands and that they would call me to pick her up after the surgery. A few hours later, she was ready to be picked up. They brought her out to us and explained that everything went well. Then they gave us some antibiotics and pain medicine and they made sure that we understood how much and when to give her the medicine. They also sent her paperwork over to our regular vet so we could do a follow up appointment the next day with our vet. The staff at AEC care very much about animals and they understand that they are our fur babies. I hope to not have another emergency - but if I do, I know exactly where to go!
Badd Bricc
12 Jan 2017
Horrible DO NOT take your pets here!!
They did not give a proper exam
They did not want to prescribe my dog pain meds and claimed he just cries because he's a whining dog..I've been with this dogs fo...
Horrible DO NOT take your pets here!!
They did not give a proper exam
They did not want to prescribe my dog pain meds and claimed he just cries because he's a whining dog..I've been with this dogs for years and NEVER has he "whine" for a week straight like this unless he was in extreme pain it a waste of money and time the staff was unprofessional and very rude to us
They focused more on being rude to us than helping our dog... They are very prejudice here towards blacks
And my dog is STILL in extreme pain and crying for help.. From the vet herself and on down, DO NOT GO HERE!!!
Anthony Clarke
6 Jan 2017
If you have an after hours emergency with your pet go here. We tried the Emergency Center on Central and had a horrible experience. Our animal emergencies almost happen after hours and we've been at t...
If you have an after hours emergency with your pet go here. We tried the Emergency Center on Central and had a horrible experience. Our animal emergencies almost happen after hours and we've been at the Animal Emergency Center on Summer at all hours. I am glad they are there!! The veterinarian was very thorough and explained the diagnosis, treatment, prognosis, ensuing quality of life and cost offering a written estimate of the proposed treatment. Down to Earth, very understandable. The whole staff is extremely compassionate to owners and their pets. I chose to have our cat Forrest put down. Before the procedure they were able to check us out in the exam room so we wouldn't have to hold his lifeless body standing behind a glass wall waiting to pay. Who could think of this? They even provided us with a print of his paw and a custom box to take him home in and contacted our regular vet to inform them of Forrest's demise. Grace had already given them report. It's always at bad situation to have to go here but I can't imagine anything the Animal Emergency Center on Summer could have done to make the experience any less traumatic. Thank you, Anthony, Molly and sadly our good kitty Forrest
Scott Corbitt
2 Jan 2017
Our 11 Yr Old German Shepherd Tobi fell ill will a suspected ruptured splenic tumor on New Year's Day. He was very ill and in obvious distress/shock from internal blood loss and we knew we were heeded...
Our 11 Yr Old German Shepherd Tobi fell ill will a suspected ruptured splenic tumor on New Year's Day. He was very ill and in obvious distress/shock from internal blood loss and we knew we were heeded for euthanasia. The staff at the facility were professional, empathetic and kind from the minute we came in the door. I felt they truly cared for the comfort of our Tobi. I applaud them for the work they do and compliment them on their kindness. Thank You from Colin, Jess, Scott.... and Tobi (R.I.P. big guy....)
Tania Luttman-Mckee
12 Dec 2016
Excellent people, I was a mess from no sleep and crying and they totally ignored it and took such great care of our extremely sick puppy.
Karen Starnes Bisso
31 Oct 2016
Thank you for your compassion during the difficult time of saying goodbye to my 21 year old cat, LB.
Dale Smith
24 Oct 2016
They are the best kind of Vet and has some of the best people working there....Our Chihuahua (Trouble) was attacked by a Huge Dog 15-20 time bigger than him....the dog put his right Eye ball out (lite...
They are the best kind of Vet and has some of the best people working there....Our Chihuahua (Trouble) was attacked by a Huge Dog 15-20 time bigger than him....the dog put his right Eye ball out (literally pulled his eye ball out of the socket) ...broke several teeth from both his upper & lower jaws....it literally broke is lower jaw in half down the middle, and fractured his upper jaw....We live an hour our of Memphis in Arkansas....We called the closest Vet to us (in Truman
Nikki Ivory
23 Oct 2016
We called in because my cat is acting very strangely and we weren't sure if he needed to be taken to the emergency vet or not. We explain he is hiding under the bed, and wont come out so we don't want...
We called in because my cat is acting very strangely and we weren't sure if he needed to be taken to the emergency vet or not. We explain he is hiding under the bed, and wont come out so we don't want to over stress him by forcing him out to bring him in if we don't need to. They would not give us any information or advice regarding his symptoms, or even listen to what they were, and instead insisted that we just needed to bring him in. There was no compassion and sounded like they just wanted us to just bring him there so they could charge us an arm and a leg for something that could be nothing. Called Horn Lake Animal Hospital instead, and received the compassion and advice we needed.
Debora Buchanan
15 Aug 2016
I want to thank Leah, Dr. Kinney, and Saw for the awesome job caring and comforting me when I had to bring my little Buddy in the morning of 8/11/16. I knew there wasn't much time left for him but the...
I want to thank Leah, Dr. Kinney, and Saw for the awesome job caring and comforting me when I had to bring my little Buddy in the morning of 8/11/16. I knew there wasn't much time left for him but these 3 people did everything they could to help. It's very hard to lose a family member but I know he is much better off running and playing with new friends and having no pain again!!! I will see him again one day. I'm so thankful for the team at the Animal Emergency Center!! And thank you for the sweet card!
Katie Barratt Pemberton
15 Feb 2016
You hope you never have to go see them, but if you do, these folks do such an awesome job with emergency care. They're the closest emergency vet to my house, so I have them on speed dial and call them...
You hope you never have to go see them, but if you do, these folks do such an awesome job with emergency care. They're the closest emergency vet to my house, so I have them on speed dial and call them every few months with an "is this an emergency?" question. They always take the time to talk to me and try to figure out what the problem is, and only two out of probably like 30 different calls have they told me I needed to bring my dog in. Both times they took care of the problem and everything was fine. The other times they've given me instructions for what I could do at home, if it wasn't an emergency situation. Emergency care is not cheap, but their prices are fair. They do all they can to help homeless animals as well. I just cannot thank them enough for their endless patience with freaked out pet parents like me.
Latarsha Head
11 Feb 2016
Took my dog in tonight yes she was in bad shape.. they suggested putting her down and i refused.. took her home she died a hr and a half later.. wasted of time and to see they suggested all kinds of w...
Took my dog in tonight yes she was in bad shape.. they suggested putting her down and i refused.. took her home she died a hr and a half later.. wasted of time and to see they suggested all kinds of work.. that was not needed.. they could have been more honest papered me for the worst not try to take my money
Elizabeth White
11 Nov 2015
This emergency clinic visit was an excellent one despite the situation I was in with my fur baby Han. The staff was very helpful and patient with me while assisting in any way possible. One of ladies...
This emergency clinic visit was an excellent one despite the situation I was in with my fur baby Han. The staff was very helpful and patient with me while assisting in any way possible. One of ladies even took the time to print out pages on the computer of olaf and Elsa for my 5 year old daughter to color because she could tell I was stressed. Being almost 8 months pregnant dealing with an emergency situation and a 5 year old who didn't understand was extremely stressful! I was a big bag of uncontrollable tears. I just want to say thank you for your patience and kindness. I highly recommend this place for any emergency situation you and your fur babies might be faced with. They will take good care of you and your pet.
Jenna Corynn
23 Jul 2015
I took my cat in with a critical condition of extreme low blood sugar, he needed to be monitored overnight. he was in horrible condition when he got there from our vet, but this staff took amazing car...
I took my cat in with a critical condition of extreme low blood sugar, he needed to be monitored overnight. he was in horrible condition when he got there from our vet, but this staff took amazing care of him, stabilizing his blood sugar and getting him completely back to normal overnight- for only 118$ (when our estimate was around 260$). They did awesome and my cat was healthy and happy when we left, when I didn't even expect him to make it through the night. I would recommend this hospital to anyone that asked- amazing service and quick responses for a low price, plus the doctor was very sweet and I could tell my cat felt as comfortable as he could be there. 5 stars! :)
June H.
15 Jun 2014
I had to bring in my dog this weekend after he crashed through a window. He was terrified and confused and the sweet ladies at the clinic were very good with him and took excellent care of my fur bab...
I had to bring in my dog this weekend after he crashed through a window. He was terrified and confused and the sweet ladies at the clinic were very good with him and took excellent care of my fur baby. Thanks!
Molly Marie Smith
1 May 2014
My husband and I are traveling across the states with our two dogs. We stopped in Memphis for the night and discovered our dog, Ziggi, was bleeding from her paw. My husband bandaged her up but I was w...
My husband and I are traveling across the states with our two dogs. We stopped in Memphis for the night and discovered our dog, Ziggi, was bleeding from her paw. My husband bandaged her up but I was worried about infection so I searched for 24 hour animal care. I found Animal Emergency Center and we headed to the location. We were taken back after just 5 minutes of being in the lobby. Ziggi's vitals were taken and Dr. Ambrose conducted Ziggi's examination. Ziggi had a superficial cut on her paw. The staff bandaged her quickly and precisely. The staff was caring and knowledgable. We were on our way out after only around 40 minutes with antibiotics and anti-inflammatory medication. The doctor even created a waterproof booty to put on Ziggi's foot when we walked her in the rain. When I saw my dog in pain, 2000 miles from home, and at an hour that any normal Veterinarian office would be closed I was frantic but I found so much comfort at this emergency center. Our dogs are our children and it was so nice to have the care Ziggi needed in such a difficult situation. Thank you to Dr. Ambrose and the staff for treating my sweet baby, Ziggi.
Glenn D.
2 Dec 2013
Very good service but, terribly expensive! Would have been about $100.00 at the regular vet but cost $375.00 here to tell me nothing is wrong with my dog!
Jimmy L.
3 Nov 2013
We had to find a place to take our cat, who had swallowed an object that she couldn't get down or out. We were impressed by the staff, services and cost. We are seen quickly and our Kat was triaged, t...
We had to find a place to take our cat, who had swallowed an object that she couldn't get down or out. We were impressed by the staff, services and cost. We are seen quickly and our Kat was triaged, treated and brought back to us before we could fill out the forms.I recommend the A.E.C. to anyone who needs emergency care for their special pets.
shelliebean
22 Mar 2013
The nursing staff is so sweet. They loved on my kitty like he was their own. The vet was very patient with me and really took the time to explain what was wrong with Spencer in a way that was easy for...
The nursing staff is so sweet. They loved on my kitty like he was their own. The vet was very patient with me and really took the time to explain what was wrong with Spencer in a way that was easy for me to understand. It is so nice when your furry family member is dangerously sick to be able to trust the people taking care of him!!It's hard to see some of the other patients coming in with such horrible injuries and the owners so upset, but the staff rushes them right back and starts treatment before the client even fills out the check- in form.
barbara.cleveland.7
21 Aug 2012
Being brand new to Memphis and not yet having a vet, I found this business with a Google search after my elderly cat suddenly began having a problem walking. I am so glad I did. The building is clea...
Being brand new to Memphis and not yet having a vet, I found this business with a Google search after my elderly cat suddenly began having a problem walking. I am so glad I did. The building is clean. well lit, modern - and staffed with personable, warm, affectionate and efficient people. They took their time with my elder kitty, treating her as if she was the most important cat in the world - which she is to me. I am thankful their was nothing seriously wrong, and thankful to have found an animal emergency center that I would highly recommend to anyone.
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FAQs
Where is Animal Emergency Center located?
Animal Emergency Center is located at 3767 Summer Ave, NULL, Memphis,NULL 38122. It's easily accessible to pet owners in the Memphis area and surrounding communities.
What time does Animal Emergency Center open and close each day?
Animal Emergency Center is open Monday 00:00 AM - 00:00 AM, Tuesday 00:00 AM - 00:00 AM, Wednesday 00:00 AM - 00:00 AM, Thursday 00:00 AM - 00:00 AM, Friday 00:00 AM - 00:00 AM. On Saturdays, it's open 00:00 AM to 00:00 AM. On Sundays, it's open 00:00 AM to 00:00 AM.
Is Animal Emergency Center open on Saturdays?
Yes, Animal Emergency Center is open on Saturdays. Their Saturday hours are 00:00AM to 00:00 AM.
How can I book an appointment at Animal Emergency Center?
You can book an appointment online with Animal Emergency Center via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
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