My service was horrible, My puppy ""Mocha"" was hit by a car and had a broken leg. I took Mocha to the Animal Hospital and they put a splint and bandage on her broken leg and all was well until i went... Read More
My service was horrible, My puppy ""Mocha"" was hit by a car and had a broken leg. I took Mocha to the Animal Hospital and they put a splint and bandage on her broken leg and all was well until i went to Cloverleaf Animal Clinic. The first visit went well, Melissa Healy performed the check-up and Mocha did not need her bandage replaced at that time, and i understood that. Then i was advised to bring my dog back every two weeks to have the bandage replaced, so i returned with a friend of mine to have the bandage replaced,Melissa Healy, stated that the bandage was in good condition and clean so there was no reason to mess with it, so she placed a bandage over the original one. Then we took mocha back again when it was her time to have the bandage replaced, well they didn't want to mess with it then either, and wrapped another bandage over the first two layers. Then I took her again and Melissa Healy still did not want to mess with her bandage so she placed another bandage on the three layers of bandages she already had on. well finally i took MOCHA back tuesday March 12th 2012 to have ALL of the bandages removed and the technicians discovered Mocha had pressure sores all up and down her leg from the splint. At this point i could not afford more x-rays and they wouldn't even let me see the sores Mocha had. When i confronted Melissa Healy about how the problem could have been prevented or discovered earlier if they would have replace the bandages sooner like i paid for she accused me of telling her ""i told her not to replace them"", even though i paid for the service several times, she as well as the front desk staff laughed about the situation and were very unprofessional, and even cruel. If you love your animal as much as i do u will not go to Cloverleaf Animal Clinic. I am taking further action against them because Mocha is in worse condition now then she was when the accident occurred. Her paw is so swollen is is unrecognizable and she can not even put pressure on it, there are sores all up and down her leg pouring with blood and puss. And This Could Have Been Prevented If They Did Their Job. Read Less