31 Reviews

Hillcrest Animal Hospital

Name: Hillcrest Animal Hospital
Address: 6207 Stage Rd, Memphis, Tennessee, 38134, us
Telephone: (901) 377-2244
Rating: 3.8

Memphis, Tennessee

General Info

Hillcrest Animal Hospital in Memphis is a veterinary practice dedicated to providing comprehensive and compassionate care for pets throughout the community. This clinic is located in Memphis, United States. The experienced team provides personalized wellness plans, regular check-ups, and a wide range of treatments tailored to each pet’s needs. Services often include heart treatment, emergency cases, regenerative medicine, radiology (X-rays), physical therapy, reproductive services, wellness plans. They are executed with attention to detail and focus on prevention and treatment aspects. The clinic is equipped with everything necessary to make animals feel comfortable so that nothing prevents them from getting accurate diagnostics and successful treatment. Clients often praise the veterinary staff’s caring and communicative manner, which helps build long-term trust and ensures pets receive consistent care. Hillcrest Animal Hospital continues to grow as an integral part of the Memphis pet-owning community. Whether you want your young pets to start their lives on the right health path or improve the quality of life for the older ones with chronic illnesses, the clinic’s professionals will always be there to help. Their love for animals keeps them motivated to further their education and research the latest studies and findings in veterinary medicine. This ensures that each pet gets the best care possible. It also promotes community engagement and responsible pet ownership, making it an invaluable resource for pet families. Veterinary services at Hillcrest Animal Hospital in Memphis are as fast-paced as the lives of their clients. Through practical communication methods, flexible schedules, and routine check-ins because that is what works in the local communities. Health consultations start with establishing the daily routines and habits: the level of physical activities, food preferences, time spent outdoors, and any recent health-related lifestyle changes. The examination process entails thorough analyses of the eyes and ears, checks inside the mouth and abdomen, skin inspections, and assessments of gait and mobility. Every step is explained by the staff members, and they detail what is typically done, what changes were made and when the follow-up needs to be performed. This setup allows pet owners to track changes and prepare for the next steps. Hillcrest Animal Hospital provides various services ranging from vaccines and diagnostics to nutritional consultations and treatments for issues related to allergies, parasites, weight changes, and dental care. Managing a chronic issue such as arthritis or thyroid imbalance requires careful step-by-step planning to fit the client’s home environment and time resources. Clients get treatment plans targeting short-term, staged care, or long-term monitoring based on their particular needs and lifestyles. Digital visit summaries, refill reminders, and symptom logs are sent by the clinic to ensure consistent home care. Multi-pet homes and rotating caretakers should effortlessly share records and repeat appointments. Each plan has explicit cost information, details about scheduled visits, and expectations for the future. Hillcrest Animal Hospital makes pet care a routine part of daily life for Memphis families and Tennessee residents thanks to its people-oriented structure and communication.

Services

Allergy Testing

Behavioral Counseling

Bloodwork

Boarding

Cardiology

Cold Laser Therapy

Dental Care

Dermatology

Diagnostics

Emergency Care

Grooming

In-House Pharmacy

Internal Medicine

Laboratory

Laser Therapy

Microchipping

Nutritional Counseling

Oncology

Ophthalmology

Orthopedic Surgery

Physical Therapy

Prescription Medications

Puppy and Kitten Care

Radiology (X-rays)

Regenerative Medicine

Reproductive Services

Spay/Neuter

Surgery

Vaccinations

Wellness Exams

Wellness Plans

Reviews

Conrad McCrary

16 Jan 2021

REPORT

Our dog, Macy, been a patient of Hillcrest Animal Hospital ever since Dr Goforth joined the practice. Knowing that Dr Goforth was retiring at the end of 2020, we made two visits in December, which included blood work to ensure that Macy had all of the necessary prescriptions, food and medicine, that would be needed for a smooth transition for our 14 year old dog with early signs of kidney disease, as well as arthritis due to multiple disc surgeries. Dr Goforth was an incredible vet, who always put our pet's health and well being, as her primary focus. Both our sons' pets WERE patients of Dr Goforth. The past two weeks have been a debacle with Hillcrest. We have been informed by Chewy that Hillcrest is not approving a medicine that Macy has been on for months. We were told that we needed to see one of their Vets before they approved the prescription. It is apparent that Hillcrest is more interested in generating revenue than doing what is in the best interest of our pet. We spent $2787 at Hillcrest last year, $494 in December. Giving Macy the best possible care is our priority, and Hillcrest has crossed the line. For Dr Goforth's patients, be aware of how you may be treated, moving forward. Read Less

Riley Matthews

11 Jul 2018

REPORT

Dr Ledbetter performed tightrope surgery on my dog. He educated me on my options and let me make the decision without guilt that a higher cost surgery was her option.

Misty Crisman

1 Jun 2018

REPORT

I recently have a rescue dog and wanted to get her checked out before we decided to keep her. This was the only clinic that accepts walk ins on a Saturday. They got her in quick and we're friendly and didn't try and get me to spend a bunch of money. They are knowledgeable. They also we're able to clip her nails on the spot when I went to pick up flea medicine. I plan on taking my cats there also. Read Less

Allan Johnson

11 May 2018

REPORT

Always awesome and caring service. Dr. Ledbury always gives a personal touch. I'm a happy member for well over 20 years

Daphne Bawcum

2 May 2018

REPORT

Just like most of us, our pets get nervous and stressed when they go see their doctor. Not my Izzy. She loves going to Hillcrest. Whether it’s seeing the vet, going to be groomed or being boarded, Izzy is a happy girl. That tells me as a pet owner my baby girl is being treated well and is loved. Thanks to everyone at Hillcrest! Read Less

Rustian Dunn

30 Apr 2018

REPORT

Are cats had some breathing issues and they were able to see us right away within the hour. The place was professional and top-notch. This has been the only that who in the last 10 years has been able to handle my cat without freaking her out. Usually my cat's a drama queen but they did an excellent job being able to Wrangle her, diagnose her, and treat her. Read Less

Barbara Sowell

8 Mar 2018

REPORT

I appreciate Hillcrest Animal Hospital. I have 2 small dogs and the hospital vet actually took swabs of the infected areas on the dogs and gave medicine and shots to cure the problems. I had been using another vet group for a few years but have now changed to Hillcrest. The other vet just “looked” at the the areas and gave medicine that did not work. The staff is extremely friendly and helpful. Thank you. Read Less

Voiid Raider

1 Mar 2018

REPORT

Absolutely love Hillcrest!!! Drs. Ambrose, Ledbury, and Mayo are fabulous!!!!! Have been going here for years and so have my parents with all of their pups. ❤️❤️❤️ Julie Barnum

Donald Bonds

14 Feb 2018

REPORT

The doctor's and staff are very pleasant and professional they saved my baby boy i will always be a loyal customer.

Erin Randolph

26 Dec 2017

REPORT

I have been going to Hillcrest for going on 20 yrs now, from childhood pets to my new kitten in the family. I've moved to another part of town, but it's still worth driving back there. I've been impressed with the care and time that both Dr. Smith and Ambrose have given to my critters. The techs have been attentive and sweet to my kitties, and they've worked with me for different budgeting situations and harder times. I'm thankful that they've been there for my furry family. Read Less

David Bahniuk

22 Dec 2017

REPORT

We have been taking our animals to Hillcrest Animal Hospital for at least 10 years they have saved the lives literally of several of our dogs we just recently took her Chihuahua there and it ended up he was having grand mal seizures that was very helpful he put him on a special medication that is kept the seizures from reappearing we take our beagle there all the time for her check-ups and her procedures and she's very very happy they've got good grooming services good morning Services everything about us the best Read Less

Melissa W.

2 Jun 2017

REPORT

I love Hillcrest Animal Hospital. The staff are amazing! I've been using them for over 12 years. They take great care of my dog and have for the 12 years I've had her. When my dog was diagnosed with cancer a few years ago the care they gave her was amazing and how they consoled me is unforgettable. My dog survived and is doing well. I would highly recommend the team here to anyone who needs care for their pets. Read Less

Dionne Clark

19 Apr 2017

REPORT

Receptionist were rude and short tempered.They talk down to you like your stupid.Being busy wasn't even the excuse. They were not. I was totally ignored when I first walked in by one lady and the other had me feeling quite frustrated by the time I was done The doc and nurses were great.i work in the public and u would loose my job if I treated customers the way the receptionists treated me. Read Less

thezda g.

7 Apr 2017

REPORT

We have been using Dr. Ledbury for years and couldn't ask for a more kind, competent, and compassionate vet. He has helped us to make some difficult decisions with several animals and has always done ... Read More

Cindy Cook

17 Mar 2017

REPORT

Haven taken many pets here over the years I am done. They have gotten so busy the staff are very rude and short.. They seem to have lost sight as to why they got into veterinary practice to begin with. I am so dissappointed in this practice.. I have been talked down to and had my pet mishandled by vets there. Have had my pet pay the price this time. Didn't even get a sympathy card . I wouldn't recommend this vet to anyone who truly cares about their pet. If staff is in a bad mood it will be taken out on your and your pet. I promise you that. They have lost all personal touch. All sincerity and respect for their clients. (Human & furry) There is one vet there (Dr. Ledbery) who is one of the most wonderful vets there is. But it is difficult to get an appt with him and you still have to put up with the rude, disrespectful staff. Not worth it. Read Less

brittany spence

22 Feb 2017

REPORT

Love the doctors! Very knowledgeable. One receptionist in particular Is very rude to me every time I call. I understand they are busy. I am a receptionist myself but it is literally her job and she sh... Read More

C F.

18 Oct 2016

REPORT

DO not kennel your dog. They spray perfume on pet and charge for bathing. There is no telling what else they do or don't do as your pup can't report. I faxed a complaint to them and got no reply.

Cindy T.

18 Sep 2016

REPORT

I came to this place because of Dr Steven Ambrose, as he was at my previous vet office. But if you have a staff that is incompetent, all the great pet bedside manner is for naught. I have now left Hillcrest because they neglected to send me critical reminders for 3 of my pets ( that I know of), one that hadn't been seen in 2 years. Not acceptable. You depend on your vet to remind you and the lackadaisical response from the front desk (" Oh yeah, a couple of people said they didn't get postcards") is inexcuseable. REALLY? And that is acceptable to you??? I'm done with this place. Read Less

Barbara Stewart

19 Jul 2016

REPORT

I truly love Hillcrest Animal Hospital everyone loves my spoiled Pitts...... Dr Ambrose & Dr Smith all awesome. The ladies at the front are great along with the Vet Techs all of you guys are in my bo... Read More

Stephanie Anderson

30 Jun 2016

REPORT

We've had a few issues with boarding, but in the end the lead vet/ owner is very humble and willing to do anything to make sure your animal is well taken care of.

Wendi Costello

11 Apr 2016

REPORT

Everyone there is fabulous! And when we had to leave our dogs overnight for treatment, they were so good to let them stay together to decrease their stress levels. And everyone is so patient & willing... Read More

Purrs Wags

31 Mar 2016

REPORT

I used Hillcrest for my personal pets many years ago. I loved the Vets, but the front desk staff were always rude. That rudeness cost them. I formed a rescue. As my personal vet hospital I thought I would give them first refusal. I went in and was referred to the "office manager" when I asked about a rescue rate. Many Vets give rescues reduced rates due to the charitable nature of it, and because rescues do a volume business. Not to mention the tax benefits. I was laughed at my the woman and told it was hardly worth their time. (It wasnt the refusal but the laughing and denigrating manner in which she handled it..as if I were beneath contempt for asking) Great, I went elsewhere, am much happier, and I spend on the average of $12,000 a year on vet services for my rescue. In the 8 plus years since that happened that is close to $100,000 in actual revenue lost, as well as $100,000 in charitable tax deductions they can take by reducing their rate to a 501(c)3- by a rude "employee" who was on a power trip. I guess that is laughable after all, just not in the way she meant it. Read Less

Mitzi R.

2 Oct 2015

REPORT

I have taken my two boys here three times, twice for the vet and once for boarding. Every time we have brought them here the customer service has been terrible. Everyone who has worked with our boys has been rude, barely acknowledging our boys or my husband and me. Our boys can get excited and hyper, but they are the sweetest and friendliest dogs you can imagine. They are pit/lab mixes. I cannot imagine a veterinary hospital being rude to animals and their humans for a reason as ridiculous as breed, so I am giving them the benefit of the doubt that this is not the reason why they treat all of us the way they do.We took them there for boarding last night and they were very nervous. The two woman who got them from us to take them in the back did not say one word and literally dragged them to the back room, with absolutely no attempt to make them comfortable. When I asked the lady at the front desk about this the next day and letting her know we were concerned about our boys, she said "they were probably just busy and we needed to drop them off earlier"... We dropped them off and hour and a half prior to closing... And saying hello and petting the boys to make them feel comfortable would take only a couple of seconds, so that is hardly an excuse. When we brought them back home one of our boys went to the bathroom 7 times in a thirty minute period, leading me to believe they were not let out of their kennel at all this morning.Needless to say we will not bring our boys back to this facility. I hope they do not treat all animals and their humans that go in there the way they did us! Read Less

Mandy H.

11 Mar 2015

REPORT

I foster for a local rescue that uses Hillcrest for some of their veterinary needs. Overall, I have had nothing but great experiences here. The staff have been helpful in more ways than one. My foster came in from MAS with a pretty bad yeast infection on his skin, making him itch everywhere, and the receptionist that morning came out into the waiting area to give him treats and help him get comfortable. The vet techs in the room would sit on the floor with him because he was scared of men. And the little old lady in boarding was so sweet to him when he finished his FHO. They've gone above and beyond for most everything. My only concern and the reason for the docked star is that the lobby receptionists tend to get snappy when they get busy. I expect that they must get a lot of customers that are in a hurry or rude overall because they did act as if I was taking up too much of their time and they had other things to do. This only happened one morning, but considering my dog had just had surgery and I needed care instructions, the way they 'handled' me was pretty inappropriate. Aside from that one disappointment, they've been wonderful overall and my foster baby is well on his way to being the healthy boy he was born to be! Read Less

Laura Y.

26 Feb 2015

REPORT

So I'm on my way to pick up an auto part when I find a dog on the side of the road that looks like he had been hit buy a car. I picked him up he's bleeding and can't stand up, I put him in my jeep and take him to the first vet on my GPS. I get turned away and told there is a vet down the road so I wind up at Hillcrest animal hospital with out hesitation I'm told to bring the dog in. They take him and give him the help he needs. This is how a vet should be, there to help at all times not just when its convenient. Thank you Hillcrest for helping that little dog. Read Less

CRickert

5 Mar 2012

REPORT

On January 27th my husband took Sadie,our beautiful Golden Retiever to get her yearly shots and on Saturday morning January 28th she was dead. We called the office because we were so upset and in shock we did not know what to do. No one returned our calls, so we took her body to the office. On Monday morning I went to talk to the office manager. She was insensitive and not willing to work with me on the $210.00 bill. I know money will not bring Sadie back but you'd think they would try to do right by us, since it's obvious the vaccines combined by the allergy shot she was given caused her death. Read Less

midtwn

18 Nov 2011

REPORT

the vets here are the best! I love how caring they are. They are always so loving and make sure the animals are not scared. downside never board your animal here :( i had to have my cat declawed n he was boarded over night. when i came to get him he was covered in the shredded newpaper they used to his litter box and poo and urine all over him i was so pissed. Read Less

curlythepug

17 Jul 2011

REPORT

This is a great place. I have a sickly dog and they have saved his life several times. They have even come in after hours to help my poor little pug. They are always caring and compassionate. Dr. Ledbury always goes the extra mile. We have been going there for years. I have always had great service and I will never go anywhere else. LOVE, LOVE, LOVE this place. Read Less

asimmons98513

25 Jul 2010

REPORT

I love this place. I have a very sickly dog and these vets have saved his life many times. Dr. Ledbury and Dr. Mayo are my favorites. They take so much time with you when you come. It is obvious that they not just love what they do but they also love your pet. I highly reccomend this vets office to anyone. The staff is all great and the prices are very good. Don't trust your pet to anyone else. Read Less

bill6868

28 May 2010

REPORT

Dr. Wright saved my little dog when he was very sick.THEY treat their patients like the people we think they are.I cant thank he enough.they were very kind and gentle to my dog.bill

AEGM

11 May 2008

REPORT

Dr. Wright is the best! We moved out of the city and tried a new vet, but ended up staying with Hillcrest, even though it is quite a drive.

Book an Appointment

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(901) 377-2244

FAQs

Where is Hillcrest Animal Hospital located?

Hillcrest Animal Hospital is located at 6207 Stage Rd, Memphis, Tennessee 38134. It's easily accessible to pet owners in the Memphis area and surrounding communities.

What time does Hillcrest Animal Hospital open and close each day?

Hillcrest Animal Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 13:00 PM. They are closed on Sundays.

Is Hillcrest Animal Hospital open on Saturdays?

Yes, Hillcrest Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 13:00 PM.

Is Hillcrest Animal Hospital open on Sundays?

No, Hillcrest Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.

How can I book an appointment at Hillcrest Animal Hospital?

You can book an appointment online with Hillcrest Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.

What services does Hillcrest Animal Hospital offer?

Hillcrest Animal Hospital in Memphis offers a range of veterinary services, including Allergy Testing, Behavioral Counseling, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.

Does Hillcrest Animal Hospital offer vaccinations for pets?

Yes, Hillcrest Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Memphis clinic.

Does Hillcrest Animal Hospital offer pet dental care?

Absolutely. Hillcrest Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.

Can I get my pet groomed at Hillcrest Animal Hospital?

Hillcrest Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Memphis.

Does Hillcrest Animal Hospital provide boarding or kennel services?

Yes, Hillcrest Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.

Do they perform spay/neuter surgeries at Hillcrest Animal Hospital?

Hillcrest Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Memphis has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.

Can Hillcrest Animal Hospital microchip my pet?

Yes, Hillcrest Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.

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(901) 377-2244

6207 Stage Rd

Memphis Tennessee 38134

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Visit Hillcrest Animal Hospital Website

Business Hours

Monday

Mon

8:00 AM – 6:00 PM

Tuesday

Tue

8:00 AM – 6:00 PM

Wednesday

Wed

8:00 AM – 6:00 PM

Thursday

Thu

8:00 AM – 6:00 PM

Friday

Fri

8:00 AM – 6:00 PM

Saturday

Sat

8:00 AM – 1:00 PM

Popular Hours

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