August 11 I took my 13yo fur baby in to see Dr. Worley It was time for her to cross the Rainbow Bridge. The staff was soo kind and caring. Dr.Worley spoke with me about Niki and we all 3 knew it was her time. Thank you for your kindness..... Read Less

This is the nicest location I’ve visited. My dog is nervous at vets, but one of the nurses knew how to approach her and make her feel comfortable. The location on Raines tried to force me to put a muzzle on my dog. And wasn’t willing to try to help. Read Less

Was so happy when this location opened up a few years back. We had gone to the Bartlett location for years and years before this one. Love the care we get. 5 of my furry companions have been taken care of by the Petvax team over the years and I wouldn't change anything about it :) thank you for taking such great care of me and my animals Read Less

I have been a satisfied customer of Petvax Raines for 17 years. I love the convenience of walking in and being seen almost immediately. The longest I've ever waited is 20 mins, but they usually have me in a lab room within 10. The staff is very friendly and know me by name. I love the fact that you can do a la carte shots vs other vets who do the shots and require you pay for an office visit. I've saved tons of money over the years. Read Less

Absolutely love PetVax Southwind! Everyone is so friendly! I have a crazy chocolate lab and they've even offered to help me get him in and out of the car before. They always take good care of my sweet crazy boy and I love the convenience of being able to drop off for check up, vaccines, or a bath when needed. They even call sometimes to check on him after treatment for things and are good at reminding you when you're due for vaccinations!! Also more cost effective! Highly recommend! Thanks for making taking care of my pet easier!! Read Less

Today we took our sweet kitty to the Poplar location fearing the worst. Our vet was sweet and caring with her and helped us make the best decision for our cat. After taking her home to say our goodbyes, we brought her back and they gently helped us through our loss. We cannot say thank you enough for understanding how hard that was for us and allowing us to stay with her til the end. I couldn't have asked for a more understanding staff. Read Less

Dropped my lab, JJ, off yesterday to the PetVax Bartlett to have a mass of tissue removed from his right ear. Dr. Dena Anderson, DVM did the surgery. It was successful and we brought JJ home after we were given some meds and instructions by Dr. Anderson. Like the way she communicates and cares about her patients. Also, at the front desk, before and after the surgery, Harley was very nice and attentive to JJ and even carried him to the car. I would recommend PetVax Bartlett and PetVax Cordova (favorite vet, Dr. Caldwell works here) to all my friends who have pets. Good care and good people! Thanks, TOM GREER & JJ. Read Less

We took my very scared kitty to get his shots updated, they were kind enough to quickly put us in a room away from all dogs! The room even had a sound machine that drowned out the barking in the lobby! Then an amazing technician named Megan came in and used her magical touch and made a friend out of my frightened cat! She is definitely their car whisperer and we will specifically request her in the future! We had a great receptionist, too! Pricing is so reasonable, we got in and out easily even though we were a walk in, and most important of all... The cat (and ourselves) weren't traumatized! Thanks PetVax Bartlett! Read Less

I've always been pleased with the care my fur children have received here. Our pets have been seen for vaccinations, annual check ups and emergency care when needed. The vets are very understanding and the staff is wonderful. Amanda in East Memphis and Valerie in Germantown have been so accommodating to us over the years. I wouldn't go anywhere else! Read Less

I've been using PetVax for the care of my English Bulldogs for several years. These veterinarians actually listen to me, and we work together to figure out the best course of action. They are not pushy on unnecessary testing, and the pricing is awesome! Read Less

I had my cat spayed at the East Memphis location, and she was still going into heat. So I took her back in, knowing that some ovaries can be missed in cats sometimes. I just wanted them to make sure she had all of them removed. They were not willing to look at her any further than I physical exam. I took her to another vet who removed the rest of her ovaries. Read Less

I've been nothing but impressed with the caring service, convenience and reasonable prices at Petvax each time I've brought an animal in for care. Even with an appointment at other veterinary offices, you often have to wait longer than you do as a walk-in at Petvax. I've never felt rushed by the techs or veterinarians and have been able to ask any questions I might have. I would not hesitate to recommend them to care for any pet in a professional, caring way! Read Less

This is an amazing animal care operation run by wonderful, caring people! I use them for most of my personal pets and all of the animals in my care as a rescue professional. The vets always take the time to explain what's going on, what options I have and what to expect moving forward. And in the few times that a health issue is something they feel could be better handled by another specialist, they don't hesitate to make a referral. They've seen me through happy and sad times and always make me feel that they truly care! Read Less

I have been a customer of PetVax for 6 years. Every year, the prices increase while the service declines. In fact today, they didnt even have a doctor on-staff that could write prescriptions. My wife took my dog to the Southwind location so we could refill his anxiety medicine. They told him that a doctor would need to do a $50 evaluation, no problem. Then, after the exam, they hand my wife an estimate for a $170 blood test (which needs to be done before they refill the prescription). Side-stepping the necessity of this blood test, my wife declined. They would not waive the $50 fee even though they NEVER told her that the blood test was a requirement. In other words, she wouldnt have consented to a $50 charge if she knew that a $170 blood test was also needed. One of the employees explained to her that this is how medicine works. I called and spoke to the administrator, Angela about the issue. She felt that the acceptable response is to argue with me throughout the conversation, and telling me twice, sorry you feel that way. We are pulling both of our dogs from their care, and our family and friends will follow suit. I hope they enjoy that $50. Be careful of this company and their tactics.Read Less