29 Reviews

Millington Animal Hospital

Millington, Tennessee
Reviews
Lizbeth Damron
10 Jul 2018
REPORT
They have saved two of my animals and always treat my pets, even exotic ones, with genuine care. My pets are comforted...which means I am. Thank you!
Shaun Johnson
20 Jun 2018
REPORT
They saved our dog's life. Now Hercules and Morpheus love their weekend visits when we go out of town. Great people.
Jane Taylor
20 Jun 2018
REPORT
They have been my vet for over 25 yrs. Very caring staff.
Kayte Sandlin
12 May 2018
REPORT
Cassie was in yesterday very sick with stomach issues. The staff was so kind to us, the wait was minimal and my sweet girl is feeling so much better today. See you in couple of weeks to follow up. Y... Read More
Cassie was in yesterday very sick with stomach issues. The staff was so kind to us, the wait was minimal and my sweet girl is feeling so much better today. See you in couple of weeks to follow up. You just gained a new regular🐢🐢❀ Thanks from Cassie, cutest pitbull ever😁😁 Read Less
Lee Vincent
2 May 2018
REPORT
A good veterinarian with really odd pricing. Why not include anesthesia and meds when you give price quotes for surgery? Nothing like getting a huge ($$$) surprise when you check in.
Cheyenne Cherry
5 Apr 2018
REPORT
I saw the amazing story on Facebook about you saving the sweet Dane for a family. What an amazing Vet. That is truly loving and caring animals. Warmed my heart so much. Thank you for doing that.
Aimee Shipley
30 Mar 2018
REPORT
This place goes all out to help animals in need. Everyone here is very nice and helpful! If I am ever in the area again and need vet care I will come here again!
Boog E Mann
23 Mar 2018
REPORT
Give my dog great service. He loves the groomer. Great prices and friendly staff.
Sarah Knight
25 Nov 2017
REPORT
Very nice. Explained everything in detail. Will be going back here for shots and everything.
Christina S.
10 Aug 2017
REPORT
I took my rabbit, Frodo, in to get neutered. They called me to tell me that Frodo was a Freda. Whoops! Very nice and knowledgeable staff and doctors! My two children were with me for the follow-up and... Read More
I took my rabbit, Frodo, in to get neutered. They called me to tell me that Frodo was a Freda. Whoops! Very nice and knowledgeable staff and doctors! My two children were with me for the follow-up and the doctor gave them sticker/coloring books. I thought that was so nice of them and the kids loved it! Millington Animal Hospital also takes in injured wildlife and strays. Overall, I'm very pleased with them. Read Less
T F.
3 May 2017
REPORT
We took our Guinea pig to Millington animal hospital on Tuesday that morning and they keep her all day and ran tests and said that she was healthy and was eating and drinking which she was not at our ... Read More
We took our Guinea pig to Millington animal hospital on Tuesday that morning and they keep her all day and ran tests and said that she was healthy and was eating and drinking which she was not at our house and that is why we took her. So we picked her up and she died on Thursday morning. Β I called this morning at 7:30 am and they said that the Dr would call me back. I have not heard back from the Dr and the the person that answered the phone said I am sorry and did not seem sincere about that. I would never take another animal to them ever again. Read Less
Glenda O.
16 Mar 2017
REPORT
I have had two bad experiences with the business first of all I took my cat and my dog to be a flea treated and they claim they put flea treatment on my cat she did not have any flea treatment on it b... Read More
I have had two bad experiences with the business first of all I took my cat and my dog to be a flea treated and they claim they put flea treatment on my cat she did not have any flea treatment on it but I did pay for it they said they gave my dogs pills but they still kept fleas but I paid for them , second thing was I loaned a pet carrier to a friend of mine she took her cat in she didn't go back and get her cat because the cat was sick and they wouldn't work with her on the billing of it she wind up leaving her cat and I called and asked them could I get my carrier back and they told me I could and I left it to see if my friend was going to go get her cat and then she didn't and they claim that the police are going to take her to court that I can get my carrier back after that but the cat in the carrie was not there anymore then I called back to ask them when was I going to get my carrier back and they told me the cat in the carrier were still there but they have not been to court yet I asked them why did they lie to me the first time and told me that the cat in the carrier we're not there anymore they hung up on me Read Less
Boog E. Mann
24 Feb 2017
REPORT
They were there when needed. Our reg. Vet told us to bring our shot records when we brought our dog in for an emergency. You would think they had a copy after 6 years of over charging for them. Milli... Read More
They were there when needed. Our reg. Vet told us to bring our shot records when we brought our dog in for an emergency. You would think they had a copy after 6 years of over charging for them. Millington Animal Hospital said to bring the dog. Read Less
Anita Thornton
2 Feb 2017
REPORT
Fast and friendly service. And they love your animal just as much as you do.
Mariah Ewing
30 Jan 2017
REPORT
Worst experience ever. My mother asked them to give her a price estimate before theg did any work to my cat. My mother went to get some money right next door from me while i was at work. They ignore h... Read More
Worst experience ever. My mother asked them to give her a price estimate before theg did any work to my cat. My mother went to get some money right next door from me while i was at work. They ignore her request & did all the test & stuff on my cat while my mother was gone. Once my mother got back they told her the entire bill. Knowing we didnt have much money & never gave us a price check they still insisted we pay the bill or we couldn't leave. So i have to leave work give all the money in my name $40 to them just so i could take my cat home. I basically had to sign the paperwork as well in order to keep my cat. I have $90 left & they know im having a hard time to pay it. I explained my situation to them, but they dont seem to care. Now they are harassing me, theartening to out a warrent & throw me in jail & to sew me. All this & they still dont know what wring with my cat or gave me the correct medican to help her. My cats dying, im getting bullied over $90 & jail time. So this is the worst place ive even been too. Read Less
Jon Guirl
14 Jan 2017
REPORT
My critter care people! Always good, and I have old animals to prove it! :-) Dogs, Cats, Birds, whatever - give them a visit.
Yvonne Arnold
2 Jan 2017
REPORT
I'm an animal lover and have taken all my fur babies here. Always get thorough care and healthy babies. My choice because I think everyone here is the best and all my little ones love them!
Cyndi Edwards
7 Dec 2016
REPORT
The staff is absolutely incredible! They are very attentive & loving.
Mollie Riesberg
1 Nov 2016
REPORT
I just recently moved to the area and we had spent the evening at the emergency clinic and came to Millington Animal Hospital for a follow up. The sweetest staff, vey helpful and informative and they ... Read More
I just recently moved to the area and we had spent the evening at the emergency clinic and came to Millington Animal Hospital for a follow up. The sweetest staff, vey helpful and informative and they took such amazing care of my Sophie. A million thank-you's! We will be back! :) Read Less
Alaina E.
22 Oct 2016
REPORT
The staff is knowledgable, thorough and caring. My Great Dane, Langston, LOVES them!!
Julie Walker
18 Sep 2016
REPORT
Customer for many many years. several issues with my babies and Dr. Barnett helped them all. Major surgeries and repairs and did not have to go to a specialist. They have knowledge, staff and equipped... Read More
Customer for many many years. several issues with my babies and Dr. Barnett helped them all. Major surgeries and repairs and did not have to go to a specialist. They have knowledge, staff and equipped to handle surgeries of all types. One stop veterinarian, what else can you possibly want! Read Less
Amanda Roberts
1 Aug 2016
REPORT
Dr. Barnett is an amazing veterinarian. Her staff is great and loves taking care of the animals and make sure that you get the best care that is needed.
James Grimes
28 Jul 2016
REPORT
Dr. Barnett is warm and has a fantastic bedside manner. She takes care of your pet with care and compassion. She's unmatched fall.
Angela Hardy Midkiff
18 Oct 2015
REPORT
This animal clinic was so good to our Brownie. He became very ill on Wednesday took him there and they took care of him right away. The nurse vet Ginny took such good care of baby. They let him come h... Read More
This animal clinic was so good to our Brownie. He became very ill on Wednesday took him there and they took care of him right away. The nurse vet Ginny took such good care of baby. They let him come home Saturday because he wasn't eating for them and they said that some puppies do that. Told us to bring him home and see how he does and he was did great went back Sunday morning for Ginny to take his IV out and we are very happy he is back home where he belongs. Will being using Millington Animal Clinic from now on. Read Less
Carolyn Kellsey
19 Sep 2015
REPORT
Our lil p is being cared for 24/7 since she got bit by another dog on 9/12/15. She's been in the care of Dr. Barnett and her assistants ever since...they're very good in informing us what's going on ... Read More
Our lil p is being cared for 24/7 since she got bit by another dog on 9/12/15. She's been in the care of Dr. Barnett and her assistants ever since...they're very good in informing us what's going on with our lil p and Dr. Barnett even takes our lil p home and makes sure she's alright at night...lil p is well fed and by the looks of her pictures and videos which thank you Dr. Barnett kindly sends us! Wonderful.. Read Less
Melanie Murray Dacus
5 Sep 2015
REPORT
After moving to Millington, I took my baby to the closest vet. She became very sick, they hasn't closed yet on Saturday, yet told me to go to the animal ER center. I had to wait until it opened and my... Read More
After moving to Millington, I took my baby to the closest vet. She became very sick, they hasn't closed yet on Saturday, yet told me to go to the animal ER center. I had to wait until it opened and my baby died. Since that time, I have been taking my other babies to Millington Animal Hospital and they have all been very caring and genuinely care bout my babies...a far cry from the previous vet! They allowed me to make payments on a huge bill over time and they're very patient. The only complaint I can think of is their prices on services, such as baths and nail trimming. They are a little on the high side for me, but I have to be very frugal. They more than make up for it though with their love and compassion towards my "children". Will nvr go anywhere else! Read Less
Hugh Rickman
26 May 2015
REPORT
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he w... Read More
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he was going to have to be sedated to cut the mats off of him, and would watch him the rest of the day. Dropped him off pre-8am. I get a call at 3pm saying they had "emergencies" come up and hadn't gotten to him. They offered to keep him overnight for free, (gee thanks), and work on him tomorrow. It's traumatic enough for him just going to the vet, much less stay over for another day, so I told them I would be right over to pick him up. Of course he was scared and peed on himself on the way to the vet, as well as on the way back, adding to the mess he already had going on. Again, thanks. I got to the vet at 3:15 to pick up the cat, and waited over 20 minutes for someone to finally bring him to me. For the first 10 minutes I was the only customer there! No apologies, no kiss my butt or anything from the staff. This is how you treat your customers?? Pitiful way to run a business. SEVEN HOURS to decide they didn't have time to sedate him and watch him all day. I don't know what time the "emergencies" they had came up, but if they hadn't started on him by 9am or so, THAT'S when I should have gotten a call. Your experience may or may not be any better, I'm just giving you MY experience.Read Less
Hugh R.
25 May 2015
REPORT
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he w... Read More
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he was going to have to be sedated to cut the mats off of him, and would watch him the rest of the day. Dropped him off pre-8am. Β  Β  I get a call at 3pm saying they had "emergencies" come up and hadn't gotten to him. They offered to keep him overnight for free, (gee thanks), and work on him tomorrow. It's traumatic enough for him just going to the vet, much less stay over for another day, so I told them I would be right over to pick him up. Of course he was scared and peed on himself on the way to the vet, as well as on the way back, adding to the mess he already had going on. Again, thanks. Β  Β  I got to the vet at 3:15 to pick up the cat, and waited over 20 minutes for someone to finally bring him to me. For the first 10 minutes I was the only customer there! No apologies, no kiss my butt or anything from the staff. This is how you treat your customers?? Pitiful way to run a business. SEVEN HOURS to decide they didn't have time to sedate him and watch him all day. I don't know what time the "emergencies" they had came up, but if they hadn't started on him by 9am or so, THAT'S when I should have gotten a call. Β  Β  Your experience may or may not be any better, I'm just giving you MY experience. Read Less
Nicole C.
13 Jan 2015
REPORT
I came here for some heart worm preventative and I told them my dog was still growing and would need a higher weight limit and they said "oh she'll be fine ". Well multiple people told me to double up... Read More
I came here for some heart worm preventative and I told them my dog was still growing and would need a higher weight limit and they said "oh she'll be fine ". Well multiple people told me to double up once she hit her 12 lbs mark . That's exactly what I did . I ran out in January so I went back to get some more for February , and this woman looked directly into my eyes and falsely accused me of giving the medication to more than one dog ! I will never go back to this place ! I'll make a longer trip somewhere else just to get better service ! Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(901) 872-0157
4637 Navy Road
Millington Tennessee 38053
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Millington Animal Hospital

Millington, Tennessee
(29)
4637 Navy Road
Millington Tennessee 38053
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Lizbeth Damron
10 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They have saved two of my animals and always treat my pets, even exotic ones, with genuine care. My pets are comforted...which means I am. Thank you!
Shaun Johnson
20 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They saved our dog's life. Now Hercules and Morpheus love their weekend visits when we go out of town. Great people.
Jane Taylor
20 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They have been my vet for over 25 yrs. Very caring staff.
Kayte Sandlin
12 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Cassie was in yesterday very sick with stomach issues. The staff was so kind to us, the wait was minimal and my sweet girl is feeling so much better today. See you in couple of weeks to follow up. Y... Read More
Cassie was in yesterday very sick with stomach issues. The staff was so kind to us, the wait was minimal and my sweet girl is feeling so much better today. See you in couple of weeks to follow up. You just gained a new regular🐢🐢❀ Thanks from Cassie, cutest pitbull ever😁😁 Read Less
Lee Vincent
2 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
A good veterinarian with really odd pricing. Why not include anesthesia and meds when you give price quotes for surgery? Nothing like getting a huge ($$$) surprise when you check in.
Cheyenne Cherry
5 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I saw the amazing story on Facebook about you saving the sweet Dane for a family. What an amazing Vet. That is truly loving and caring animals. Warmed my heart so much. Thank you for doing that.
Aimee Shipley
30 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
This place goes all out to help animals in need. Everyone here is very nice and helpful! If I am ever in the area again and need vet care I will come here again!
Boog E Mann
23 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Give my dog great service. He loves the groomer. Great prices and friendly staff.
Sarah Knight
25 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very nice. Explained everything in detail. Will be going back here for shots and everything.
Christina S.
10 Aug 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I took my rabbit, Frodo, in to get neutered. They called me to tell me that Frodo was a Freda. Whoops! Very nice and knowledgeable staff and doctors! My two children were with me for the follow-up and... Read More
I took my rabbit, Frodo, in to get neutered. They called me to tell me that Frodo was a Freda. Whoops! Very nice and knowledgeable staff and doctors! My two children were with me for the follow-up and the doctor gave them sticker/coloring books. I thought that was so nice of them and the kids loved it! Millington Animal Hospital also takes in injured wildlife and strays. Overall, I'm very pleased with them. Read Less
T F.
3 May 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
We took our Guinea pig to Millington animal hospital on Tuesday that morning and they keep her all day and ran tests and said that she was healthy and was eating and drinking which she was not at our ... Read More
We took our Guinea pig to Millington animal hospital on Tuesday that morning and they keep her all day and ran tests and said that she was healthy and was eating and drinking which she was not at our house and that is why we took her. So we picked her up and she died on Thursday morning. Β I called this morning at 7:30 am and they said that the Dr would call me back. I have not heard back from the Dr and the the person that answered the phone said I am sorry and did not seem sincere about that. I would never take another animal to them ever again. Read Less
Glenda O.
16 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have had two bad experiences with the business first of all I took my cat and my dog to be a flea treated and they claim they put flea treatment on my cat she did not have any flea treatment on it b... Read More
I have had two bad experiences with the business first of all I took my cat and my dog to be a flea treated and they claim they put flea treatment on my cat she did not have any flea treatment on it but I did pay for it they said they gave my dogs pills but they still kept fleas but I paid for them , second thing was I loaned a pet carrier to a friend of mine she took her cat in she didn't go back and get her cat because the cat was sick and they wouldn't work with her on the billing of it she wind up leaving her cat and I called and asked them could I get my carrier back and they told me I could and I left it to see if my friend was going to go get her cat and then she didn't and they claim that the police are going to take her to court that I can get my carrier back after that but the cat in the carrie was not there anymore then I called back to ask them when was I going to get my carrier back and they told me the cat in the carrier were still there but they have not been to court yet I asked them why did they lie to me the first time and told me that the cat in the carrier we're not there anymore they hung up on me Read Less
Boog E. Mann
24 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
They were there when needed. Our reg. Vet told us to bring our shot records when we brought our dog in for an emergency. You would think they had a copy after 6 years of over charging for them. Milli... Read More
They were there when needed. Our reg. Vet told us to bring our shot records when we brought our dog in for an emergency. You would think they had a copy after 6 years of over charging for them. Millington Animal Hospital said to bring the dog. Read Less
Anita Thornton
2 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Fast and friendly service. And they love your animal just as much as you do.
Mariah Ewing
30 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Worst experience ever. My mother asked them to give her a price estimate before theg did any work to my cat. My mother went to get some money right next door from me while i was at work. They ignore h... Read More
Worst experience ever. My mother asked them to give her a price estimate before theg did any work to my cat. My mother went to get some money right next door from me while i was at work. They ignore her request & did all the test & stuff on my cat while my mother was gone. Once my mother got back they told her the entire bill. Knowing we didnt have much money & never gave us a price check they still insisted we pay the bill or we couldn't leave. So i have to leave work give all the money in my name $40 to them just so i could take my cat home. I basically had to sign the paperwork as well in order to keep my cat. I have $90 left & they know im having a hard time to pay it. I explained my situation to them, but they dont seem to care. Now they are harassing me, theartening to out a warrent & throw me in jail & to sew me. All this & they still dont know what wring with my cat or gave me the correct medican to help her. My cats dying, im getting bullied over $90 & jail time. So this is the worst place ive even been too. Read Less
Jon Guirl
14 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
My critter care people! Always good, and I have old animals to prove it! :-) Dogs, Cats, Birds, whatever - give them a visit.
Yvonne Arnold
2 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I'm an animal lover and have taken all my fur babies here. Always get thorough care and healthy babies. My choice because I think everyone here is the best and all my little ones love them!
Cyndi Edwards
7 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
The staff is absolutely incredible! They are very attentive & loving.
Mollie Riesberg
1 Nov 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
I just recently moved to the area and we had spent the evening at the emergency clinic and came to Millington Animal Hospital for a follow up. The sweetest staff, vey helpful and informative and they ... Read More
I just recently moved to the area and we had spent the evening at the emergency clinic and came to Millington Animal Hospital for a follow up. The sweetest staff, vey helpful and informative and they took such amazing care of my Sophie. A million thank-you's! We will be back! :) Read Less
Alaina E.
22 Oct 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
The staff is knowledgable, thorough and caring. My Great Dane, Langston, LOVES them!!
Julie Walker
18 Sep 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Customer for many many years. several issues with my babies and Dr. Barnett helped them all. Major surgeries and repairs and did not have to go to a specialist. They have knowledge, staff and equipped... Read More
Customer for many many years. several issues with my babies and Dr. Barnett helped them all. Major surgeries and repairs and did not have to go to a specialist. They have knowledge, staff and equipped to handle surgeries of all types. One stop veterinarian, what else can you possibly want! Read Less
Amanda Roberts
1 Aug 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Dr. Barnett is an amazing veterinarian. Her staff is great and loves taking care of the animals and make sure that you get the best care that is needed.
James Grimes
28 Jul 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Dr. Barnett is warm and has a fantastic bedside manner. She takes care of your pet with care and compassion. She's unmatched fall.
Angela Hardy Midkiff
18 Oct 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
This animal clinic was so good to our Brownie. He became very ill on Wednesday took him there and they took care of him right away. The nurse vet Ginny took such good care of baby. They let him come h... Read More
This animal clinic was so good to our Brownie. He became very ill on Wednesday took him there and they took care of him right away. The nurse vet Ginny took such good care of baby. They let him come home Saturday because he wasn't eating for them and they said that some puppies do that. Told us to bring him home and see how he does and he was did great went back Sunday morning for Ginny to take his IV out and we are very happy he is back home where he belongs. Will being using Millington Animal Clinic from now on. Read Less
Carolyn Kellsey
19 Sep 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Our lil p is being cared for 24/7 since she got bit by another dog on 9/12/15. She's been in the care of Dr. Barnett and her assistants ever since...they're very good in informing us what's going on ... Read More
Our lil p is being cared for 24/7 since she got bit by another dog on 9/12/15. She's been in the care of Dr. Barnett and her assistants ever since...they're very good in informing us what's going on with our lil p and Dr. Barnett even takes our lil p home and makes sure she's alright at night...lil p is well fed and by the looks of her pictures and videos which thank you Dr. Barnett kindly sends us! Wonderful.. Read Less
Melanie Murray Dacus
5 Sep 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
After moving to Millington, I took my baby to the closest vet. She became very sick, they hasn't closed yet on Saturday, yet told me to go to the animal ER center. I had to wait until it opened and my... Read More
After moving to Millington, I took my baby to the closest vet. She became very sick, they hasn't closed yet on Saturday, yet told me to go to the animal ER center. I had to wait until it opened and my baby died. Since that time, I have been taking my other babies to Millington Animal Hospital and they have all been very caring and genuinely care bout my babies...a far cry from the previous vet! They allowed me to make payments on a huge bill over time and they're very patient. The only complaint I can think of is their prices on services, such as baths and nail trimming. They are a little on the high side for me, but I have to be very frugal. They more than make up for it though with their love and compassion towards my "children". Will nvr go anywhere else! Read Less
Hugh Rickman
26 May 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he w... Read More
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he was going to have to be sedated to cut the mats off of him, and would watch him the rest of the day. Dropped him off pre-8am. I get a call at 3pm saying they had "emergencies" come up and hadn't gotten to him. They offered to keep him overnight for free, (gee thanks), and work on him tomorrow. It's traumatic enough for him just going to the vet, much less stay over for another day, so I told them I would be right over to pick him up. Of course he was scared and peed on himself on the way to the vet, as well as on the way back, adding to the mess he already had going on. Again, thanks. I got to the vet at 3:15 to pick up the cat, and waited over 20 minutes for someone to finally bring him to me. For the first 10 minutes I was the only customer there! No apologies, no kiss my butt or anything from the staff. This is how you treat your customers?? Pitiful way to run a business. SEVEN HOURS to decide they didn't have time to sedate him and watch him all day. I don't know what time the "emergencies" they had came up, but if they hadn't started on him by 9am or so, THAT'S when I should have gotten a call. Your experience may or may not be any better, I'm just giving you MY experience.Read Less
Hugh R.
25 May 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he w... Read More
Made an appointment on May 20th to have my cat groomed. The soonest I could get in was on the 26th, which was fine. I was told to bring my cat in by 8am and pick him up at 5:15 that afternoon, as he was going to have to be sedated to cut the mats off of him, and would watch him the rest of the day. Dropped him off pre-8am. Β  Β  I get a call at 3pm saying they had "emergencies" come up and hadn't gotten to him. They offered to keep him overnight for free, (gee thanks), and work on him tomorrow. It's traumatic enough for him just going to the vet, much less stay over for another day, so I told them I would be right over to pick him up. Of course he was scared and peed on himself on the way to the vet, as well as on the way back, adding to the mess he already had going on. Again, thanks. Β  Β  I got to the vet at 3:15 to pick up the cat, and waited over 20 minutes for someone to finally bring him to me. For the first 10 minutes I was the only customer there! No apologies, no kiss my butt or anything from the staff. This is how you treat your customers?? Pitiful way to run a business. SEVEN HOURS to decide they didn't have time to sedate him and watch him all day. I don't know what time the "emergencies" they had came up, but if they hadn't started on him by 9am or so, THAT'S when I should have gotten a call. Β  Β  Your experience may or may not be any better, I'm just giving you MY experience. Read Less
Nicole C.
13 Jan 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
I came here for some heart worm preventative and I told them my dog was still growing and would need a higher weight limit and they said "oh she'll be fine ". Well multiple people told me to double up... Read More
I came here for some heart worm preventative and I told them my dog was still growing and would need a higher weight limit and they said "oh she'll be fine ". Well multiple people told me to double up once she hit her 12 lbs mark . That's exactly what I did . I ran out in January so I went back to get some more for February , and this woman looked directly into my eyes and falsely accused me of giving the medication to more than one dog ! I will never go back to this place ! I'll make a longer trip somewhere else just to get better service ! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know