Bluepearl Pet Hospital
Nashville, Tennessee
General Info
Bluepearl Pet Hospital delivers veterinary services through pattern-based visits to families across Nashville and the broader Tennessee area. Animals utilize predictable movements combined with consistent tone to navigate unfamiliar situations. Every appointment room maintains identical daily setups where furniture placement and lighting arrangements alongside entry points remain unchanged to eliminate superfluous decision-making. Staff employ reduced vocal modulation alongside restricted movement arcs while implementing pauses during procedural transitions to help pets adjust. Scent management remains a top priority with odors being neutralized between visits to prevent sensory accumulation. Pet orientation patterns dictate whether owners position themselves nearby or far away. Bluepearl Pet Hospital delivers diagnostics infection management joint health evaluation nutritional adjustments behavioral consults and recovery tracking. The introduction of each service occurs within a dynamic flow rather than through a static checklist. Upon observing the animal's ear-lowering or turning away behaviors, staff members reintroduce known signals through repetitive low-impact motions such as air stroking or providing a tactile reference using a towel or sleeve. The protocols for post-care treatment demand a rhythm-based reintegration process. After procedures families learn to maintain morning routines while managing home stimuli reduction and employing soft ambient sounds for sleep cycle regulation. Instructions transcend simple prescriptions by incorporating environmental adjustments that assist pets in smoothly resuming their daily activities without disorientation. Bluepearl Pet Hospital extends its veterinary services across Tennessee from Nashville to nearby towns by employing methods that reflect natural animal regulation through gentle rhythm predictable space and low-noise decision-making.
Services
NULL
Reviews
Olivia Brown
17 Jun 2018
REPORT
Very kind and knowledgeable. The staff today has gone above and beyond to make us and our pet as comfortable as possible.
Kristen Carney
13 Jun 2018
REPORT
My bluetick coonhound split his tail open this evening. We loaded him up, called ahead, and headed to the clinic. It was about 11pm. Once at the clinic, the tech checking is in would not hear anything...
My bluetick coonhound split his tail open this evening. We loaded him up, called ahead, and headed to the clinic. It was about 11pm. Once at the clinic, the tech checking is in would not hear anything about my boy until we paid the $89 fee. Once that was paid, we brought him in to be examined. Upon checking in, I told the vet (still don’t know her name as she didn’t introduce herself) that he was very anxious at the vet, and that he had to be approached gently and sometime snarls/growls when he’s in pain. I could hear him yelling in the back, and then they asked me to put the muzzle on him. Once he was muzzled, I could still hear him yelping from stress and pain.
They got his tail bandaged, and came out to tell me the course of treatment. During that time, they mentioned they wanted a cone on him, and took him back to try to put one on. He got upset, and ended up making his tail bleed again. Once again they asked me to muzzle him, but at this point he was so overwhelmed and upset he was losing it with me. Finally I suggested they sedate him, and they developed a course of action.
We waited and waited and were told we could sit with him while they fixed his tail. About ten minutes later the vet tech came out and said that we could not sit with him becuase he was dangerous, and that she “had to give him more sedative so she didn’t have to euthanize him for biting her”. This of course upset me greatly and was highly unprofessional- especially after telling me he was “beyond pain and fear and was dangerous and needed to see a behaviorist.”
After the reversed the sedative, we got to see him and he still didn’t have the cone on. The male tech said he was still trying to “attack them” even while sedated, so they only did the bandage. However when we entered the room, he wasn’t even moving except for breathing. Finally another tech came and gave us his meds, and discharge instructions, and after asking if the vet was coming back to see us was told no and I felt like we were being pushed out of the door. She kept saying that they would not touch him again and how terrible of a dog he was. I finally told her that repeating that doesn’t help anyone and that I warned them about his behavior at the vet, and that they are the professionals. Overall it turned into a very overwhelming and upsetting event. I know my dog isn’t perfect, but I also feel like they did not use the tips/resources we gave them and was not satisfied with their lack of professionalism- especially the comment about euthanizing my dog.
Mj Franklin
13 May 2018
REPORT
Thanks our little morkie got hit with a bat in the head we called told em we were coming loaded up took her I feeled paper work out while they took her back got a blood pressure but took maybe 5 to 10...
Thanks our little morkie got hit with a bat in the head we called told em we were coming loaded up took her I feeled paper work out while they took her back got a blood pressure but took maybe 5 to 10 minutes Tim lee got to go back and see the news but overall good place for emergencies just far away from us clay tn over night stay would’ve been 700$ but we couldn’t make it back in time at 6:30am to get her so we took her home little exspensive Friday’s overnight but still good Place to go in emergencies 👍🏻
Monica Kuhn
21 Apr 2018
REPORT
Sunday evening around 6pm our very very ill 10 year old cat showed up at our door after missing for a day (we thought she took off to pass away somewhere). She looked miserable and we had agreed as a ...
Sunday evening around 6pm our very very ill 10 year old cat showed up at our door after missing for a day (we thought she took off to pass away somewhere). She looked miserable and we had agreed as a family to take that pain away 😢. We drove from Clarksville to 12 South. The staff was so so amazing, from the first step into the clinic to our Kip's last breath. They were compassionate, sweet and overall just phenomenal. We thank you for making our last evening with our Kip special. Thank you.
Alex Beasley
9 Apr 2018
REPORT
I brought my dog here on two occasions due to seizures and was really happy with the care that my dog received at Nashville Pet Emergency Clinic. Dr. Williams and the nurse that was assisting were bot...
I brought my dog here on two occasions due to seizures and was really happy with the care that my dog received at Nashville Pet Emergency Clinic. Dr. Williams and the nurse that was assisting were both exceptionally kind and felt that they both genuinely cared about my dog's health. When I came to pick my dog up and transfer her to her regular veterinarian for monitoring, Dr. Williams had already forwarded her report to my vet to make it as easy as possible for her to get the care she needed right away. Although I hope I don't have to go back, I would absolutely bring my dogs here again and recommend this hospital to anyone!
Linda Polk
4 Mar 2018
REPORT
Their service may be excellent, but I couldn't sign their paperwork knowing it gave them permission to do ANYTHING without my consent and required I release my legal right to sue if they harmed my dog...
Their service may be excellent, but I couldn't sign their paperwork knowing it gave them permission to do ANYTHING without my consent and required I release my legal right to sue if they harmed my dog.
Jessica Cook
15 Feb 2018
REPORT
Our ferret went into some sort of distress at 9pm, so we called the clinic and they told us to bring her in and they’d fit us in right away. We got there and they assessed her right away and realized ...
Our ferret went into some sort of distress at 9pm, so we called the clinic and they told us to bring her in and they’d fit us in right away. We got there and they assessed her right away and realized very quickly that there was nothing they could do (she was 8). They were as compassionate and kind as they could be, and we were so grateful to have the option to end our baby’s suffering in a quick manner. It was a hard night for us but the clinic staff made it as pleasant as possible. We are so grateful to have this resource available after hours.
Michele Whittaker
10 Nov 2017
REPORT
I brought my dog there with complications of a UTI and blockage to the point she couldn't pass any urine. I found the staff including the vet to be very caring and professional. They discussed several...
I brought my dog there with complications of a UTI and blockage to the point she couldn't pass any urine. I found the staff including the vet to be very caring and professional. They discussed several options to help her overnight until I could take her to her regular vet. They did discuss cost but presented so I could make an informed choice. I found them to be very helpful and informative regarding follow up care and things I should address with my regular vet. I highly recommend them
Emily F.
10 Aug 2017
REPORT
NPEC was a godsend. Having a cat who won't stop vomiting and is laying in a sad heap on the floor meowing in discomfort is extremely scary. Especially on a Friday night! As soon as we arrived we were ...
NPEC was a godsend. Having a cat who won't stop vomiting and is laying in a sad heap on the floor meowing in discomfort is extremely scary. Especially on a Friday night! As soon as we arrived we were taken back to an exam room and he was examined by an extremely compassionate and professional vet. She gave us her initial thoughts, recommendations, and made sure we understood what they would do and all of the pricing. It is pricey--xrays, blood work, exam, fluids, and meds ran over $600--but you are paying for great after hours care, which isn't cheap. Hopefully we never have to make another trip back, but there is definitely some peace of mind in knowing if you have a fur baby emergency there is an awesome place that can help!
Daniella J.
14 Jul 2017
REPORT
I would not go back. My husband and I took our dog, Jake, to Nashville Pet Emergency Clinic because he had been having bloody diarrhea for two days. Josie - the technician who was working reception - ...
I would not go back. My husband and I took our dog, Jake, to Nashville Pet Emergency Clinic because he had been having bloody diarrhea for two days. Josie - the technician who was working reception - was incredible. She was so concerned about our dog and looked at the pictures I had taken of his bloody diarrhea. She knew immediately he was not feeling well and did everything she could to ease both Jake's and our nerves. She warned us that they were going to collect a fecal sample which would likely be uncomfortable and we would hear him vocalize (which we sure did). She was very knowledgeable and concerned. However, we were then brought to a room and a new technician and vet, Dr. Kirk (whose name I know only from looking on the website, not because he introduced himself), came to see Jake. The two spent approximately 20 seconds in the room where they pushed on Jake's belly, which made him cry out, likely in pain from the infection in his colon, but for which Dr. Kirk insisted it was just "soreness". I asked Dr. Kirk if he would like to see the pictures of the bloody diarrhea so he could get a better sense of what we were concerned about and he told me it was unnecessary. They told us they would be back with prices. A few minutes later, only the tech returned to give us prices and inform inform us they recommended just treating with omeprazole and antibiotics.We were obviously very concerned about our dog who was not acting like himself and to be charged for a physical exam which took Dr. Kirk less than 30 seconds was horrendous and very unprofessional as there was not another patient there. As a healthcare provider, I would never treat a patient that way and was extremely disappointed in the lack of communication or concern from this provider.
Tracy L.
28 Jun 2017
REPORT
We took our cat here last night when he was unable to urinate and was having pain/hiding, etc. We got in right away (around 10:30 pm) after registering him and waited just a few minutes for Dr. Chapm...
We took our cat here last night when he was unable to urinate and was having pain/hiding, etc. We got in right away (around 10:30 pm) after registering him and waited just a few minutes for Dr. Chapman. It turned out he had a blockage which could be very serious, but Dr. Chapman assured us we had caught it early enough and allowed us to take him home and to our own vet in the morning for care. They drained some urine from his bladder and gave us pain medicine for him so he would be comfortable during the night. That did him well and he had surgery the today by his veterinarian and is doing fine.We appreciated their care and concern, and also that they gave us an estimate on the cost of care as we moved through the process. A little higher than we would have paid with our vet, but you can't replace emergency care, nor really put a price on it when its your family member. We wouldn't hesitate to return if our cat, or our two dogs, needed after-hours care again.
Kim L.
24 Jun 2017
REPORT
Awesome !! Great care for my 2.9lb Maltese !! We were out of town visiting relatives, we had a scare with my tea cup Maltese, THEY WERE SO KIND & SO HELPFUL!! Highly recommend !!
Brandi Mcelfresh
22 May 2017
REPORT
They suck..Will charge you out the a ridiculous amount just because they can and not help your pet..I'll never go back. Heard nothing but horrible responses about these money hungry so called animal l...
They suck..Will charge you out the a ridiculous amount just because they can and not help your pet..I'll never go back. Heard nothing but horrible responses about these money hungry so called animal lovers.charged me $100 to tell me what I told them when I went in as an emergency then tried to charge me $400 more for the actual help...y'all suck I was a vet intern and never before seen this much neglect
Ken Welch
13 Apr 2017
REPORT
Our Boston Terrier had tore out one nail after getting it stuck in a chain link fence. The nail was being held on by skin. We attempted to stop the bleeding with a towel. We arrived at the clinic f...
Our Boston Terrier had tore out one nail after getting it stuck in a chain link fence. The nail was being held on by skin. We attempted to stop the bleeding with a towel. We arrived at the clinic for emergency care unfortunately for us, our regular vet was closed . We wait at least 5-6 minutes before someone even came out to assess him well we were trying our best to stop the bleeding. It wasn't until about 10 minutes did someone finally come out and offered to bandage the foot until the vet could see him. Staff eventually got to us and wanted an $85.00 payment, ok no problem but then we waited for at least 25-30 minutes before we were even seen. The vet (I'm assuming) spent 2-3 minutes with us and said he would take him in the back and they will not be administering any anesthetic because they will just quickly pull the nail off. When he took Hopper into the back the same woman that charged us originally came in with a pt. treatment plan and what the costs were for that. What did I just pay $85.00 for? Just to get in the office. I was not about to argue then so the next thing I heard was Hopper yipping in the back. The did not even given him a topical anesthetic, how compassionate. Too bad it wasn't their toe nail someone ripped off. The bill was another $90.00 and $50.00 of it was a bandage, really. A bandage, $50.00. So understand from this pet lover and father of 4 dogs. I HOPE I NEVER HAVE TO USE THIS PLACE AGAIN. IT WAS A HORRIBLE EXPERIENCE. I also believe they took advantage of the situation which is unfortunate for them. We do have 4 dogs and have many friends. I will make sure as many people understand that this place should be your last option. DO not bring your pets here for great care because we did not get it. We paid their fee and got horrible customer service and even less in compassionate care.
Jamie G.
22 Mar 2017
REPORT
Well, this story doesn't end happily. But the way my fur baby and I were treated deserves the story. I noticed my 9-year-old cat exhibiting strange symptoms on a Sunday. She seemed dizzy, uncomfortabl...
Well, this story doesn't end happily. But the way my fur baby and I were treated deserves the story. I noticed my 9-year-old cat exhibiting strange symptoms on a Sunday. She seemed dizzy, uncomfortable, and in pain. I had no idea what was wrong, but I had a horrible feeling there was something VERY wrong. I wish my intuition had been incorrect. I found this place via Yelp and chose it because it had mostly positive reviews and was open on a Sunday night. The night was a blur, so I don't remember names. But whoever was working the night shift on Sunday, 3/19 are some of the kindest and most compassionate people I had ever met. After lots of expensive testing (this wasn't due to overcharging; the prices were aligned with any emergency vet service), the Vet informed me that my sweet kitty Cheeks either had FIP or an organ rupture. He told me that no matter what, the outcome would be poor. He explained several options to me and answered all of my questions. Ultimately, I had to make a very painful decision to euthanize my kitty. I was an absolute wreck. The Vet was very sweet during the process. One of the vet techs offered putting my cat's paw print in clay. They took care of everything. Personally, I can't ever go back there again; it's too painful. But if you are looking for a place with compassionate, professional workers then go here. I would like to thank the staff for allowing me to cry my eyes out without judgment. Thank you.
Ande s.
21 Mar 2017
REPORT
Brand new to Nashville by way of New York City.... not even 3 days into my lease and my baby girl was attacked by another dog in my hallway RIGHT OUTSIDE MY DOOR. Welcome to Nashville right? Ha. Wel...
Brand new to Nashville by way of New York City.... not even 3 days into my lease and my baby girl was attacked by another dog in my hallway RIGHT OUTSIDE MY DOOR. Welcome to Nashville right? Ha. Well, I won't get into how angry I am about all THAT.... rather, I'd like to say how GRATEFUL I am for Nashville Pet Emergency Vet. First off, they're located in the heart of midtown--- a 6 minute drive from my apartment and certainly convenient for many others-- so HOORAY for proximity! Second, they GET IT and they CARE. Like I said, I am brand new to this city... and when I hear "ER", I hear "long a$$ wait at overpopulated understaffed facility". nashville pet emergency proved me wrong and after given a two minute run down on situation, I was in docs office. 3 minutes later, baby was being weighed.. come 15 minutes, pain meds.... come 30 minutes, she was seen by the veterinarian. They checked her out, took her to the back to clean her wounds up and not only prescribed medication for pain and antibiotics for potential infection from open wounds... they explained what each medication was, when to take, how, etc. Oh! They also cued us in on the laws regarding aggressive dogs in TN and have me number to animal control... recommending I call ASAP... which I may have to do.... but seeing as I'm that NEW GIRL in this complex, I'm gonna talk to building management first and show them Nashville emergency vet bill and request they call them. Okay --- yes I'm rambling---- forgive me, it's been a long night ...Short and sweet----USE THIS PLACE FOR ALL YOUR VETERINARY EMERGENCY NEEDS! THEYLL GET YOU AND YOUR BFF IN AND OUT IN A NEW YORK MINUTE!!! ..... (.... at quarter the price .. seriously..)Thank you guys!!!
Brenna Evans
10 Mar 2017
REPORT
Such kind, compassionate care when we needed it most. We brought our suffering dog in late on a Saturday night, and the amazing employees at Nashville Pet Emergency Clinic wasted no time to ease her p...
Such kind, compassionate care when we needed it most. We brought our suffering dog in late on a Saturday night, and the amazing employees at Nashville Pet Emergency Clinic wasted no time to ease her pain. When we finally made the decision to let our 17-year old dog go, the staff at this clinic were calm, compassionate, and so incredibly understanding. They made one of the most difficult, heart-breaking decisions we've ever had to make as painless as possible for us. We cannot thank you enough for taking such care with our sweet baby.
ELLIOTT KING
7 Feb 2017
REPORT
Its not very often you come across a vet that shows compassion not only towards the animals but the owners as well. While in financial crisis, and undergoing a very complicated pregnancy with multiple...
Its not very often you come across a vet that shows compassion not only towards the animals but the owners as well. While in financial crisis, and undergoing a very complicated pregnancy with multiple complications we were unable to pay for immediate emergency surgery. Nevertheless they helped us as much as they could for as cheap as possible to buy us time to get to a day vet the next day. Overall my experience here was unforgettable and i will always apreciate them for the help we recieved. Even if Murfreesboro isnt all booked up with no room for us i will always cone here from now on!
Rachel Hurst
6 Feb 2017
REPORT
I just wanted to thank you all for being so professional and caring during a very hard time for our family. Our dog was involved in an accident and the staff worked quickly to assess our loved one. On...
I just wanted to thank you all for being so professional and caring during a very hard time for our family. Our dog was involved in an accident and the staff worked quickly to assess our loved one. Once it was decided that she would have to be euthanized, they worked hard to make sure our dog was comfortable, allowed us time, and handled our baby with the upmost respect.
I am very thankful that you all work the hours you do and kept our dog from suffering.
Thank you,
Missy's Mom
Rosemary Y.
10 Jan 2017
REPORT
My husband and I brought our little terrier mix Mick in after he had a small seizure. The staff was wonderful from the moment we walked in until the moment we left. The vet on duty was kind and caring...
My husband and I brought our little terrier mix Mick in after he had a small seizure. The staff was wonderful from the moment we walked in until the moment we left. The vet on duty was kind and caring and explained things thoroughly. For those complaining about the price--it's basically an emergency room. And if you've ever been to an emergency room at a hospital you know that critical care is more expensive than going to your primary care doctor. It's no different. And the quality of care and peace of mind we got was worth every penny. We've unfortunately we have had to visit emergency clinics with our dogs before and all have been compassionate under the worse circumstances. I just thank God they are there to help when our vet is closed. BTW, Mick is doing great. And we appreciate you helping us out!
Kristin S.
9 Jan 2017
REPORT
I am so thankful for emergency vet care. I give 4 stars because Of my experience yesterday (1/8/17) the worst day ever. My little guy (10.5 years old) collapsed on me and I absolutely could not get he...
I am so thankful for emergency vet care. I give 4 stars because Of my experience yesterday (1/8/17) the worst day ever. My little guy (10.5 years old) collapsed on me and I absolutely could not get help from Anyone closer to me. There is no doubt in my mind if I could have gotten him to help sooner he would have lived. I spend 40 minutes giving him CPR and lost him anyway. I am not naive. I knew it was a long shot. I do not blame this clinic for the loss. It was not their fault. The reason for my 4 stars is I could not get anyone to give me a straight answer on if they had gotten his heart to beat again. Everyone wanted to him-haul around and talk me into paying upfront $750 to even try and stabilize him but no one wanted to tell me if his heart was even beating. (I knew in my own heart it wasn't) when I finally got them to give me a half way answer we made the decision to stop CPR. not because of the price (which was incredibly steep) but because I knew he wasn't coming back. Thank you for trying. But in the future please just be honest when asked a direct question. I worked 5 years in animal Control, my husband is a public servant, we know CPR, we know death. Treat people like they mean something, rather than that their money is more important.
Jeremy Blount
2 Dec 2016
REPORT
Great and caring staff! Our dog had food bloat when we brought her in. They gave us all the options and let us think through them. They had to put her under anesthesia for her procedure but they calle...
Great and caring staff! Our dog had food bloat when we brought her in. They gave us all the options and let us think through them. They had to put her under anesthesia for her procedure but they called as soon as it was over to tell us how it went. They even let us come back and love on her afterwards. They had to keep our Journey overnight but they loved on her just like she was at home. We are so grateful to everyone that helped us. Thank you Dr. Phelps and staff!!
Stephanie Wallace
12 Nov 2016
REPORT
Went there a few nights ago with my cat who was having respitory issues was seen right away. DR. Kirk was amazing, he found a hole in the roof of my cats mouth, that had food particles stuck in it. Ca...
Went there a few nights ago with my cat who was having respitory issues was seen right away. DR. Kirk was amazing, he found a hole in the roof of my cats mouth, that had food particles stuck in it. Cas is now getting treated for the issues. We wouldn't have known without dr. Kirk. Thanks!
Ashleigh B.
2 Oct 2016
REPORT
This is only 4 start because of the hours, but my dog ate chocolate and I freaked out! When I called, the phone was quickly answered and the tech went and asked the doctor if I needed to come in. It e...
This is only 4 start because of the hours, but my dog ate chocolate and I freaked out! When I called, the phone was quickly answered and the tech went and asked the doctor if I needed to come in. It ended up a watch and wait situation, but I was so thankful for her calm and caring nature on the phone. Next time there's an emergency, I know where I'll take my pup!
Angela Gagen
19 Jul 2016
REPORT
Please use another emergency vet besides this one for your animal. My cat was hit by a car in his back area, and it was strongly recommended by the staff at this office that I euthanize him immediatel...
Please use another emergency vet besides this one for your animal. My cat was hit by a car in his back area, and it was strongly recommended by the staff at this office that I euthanize him immediately. I felt pressured to take this course of action, as the staff member repeatedly told me she was a Hospice Vet, and judged when I did not choose this. The staff stated that they would forward the Report and x-rays that I paid for to my vet, but did not forward the Report until 5 days later, and never forwarded the x-rays. Eight days later my cat is now thriving: eating well and walking without challenge. Please, please consider another option for your pet.
Parker A.
6 Jul 2016
REPORT
This isn't really a review. It's just a way to say thank you to the staff at Nashville Pet Emergency. My puppy had a needle stuck in her throat. I was so worried I teared up in the waiting room. Soon,...
This isn't really a review. It's just a way to say thank you to the staff at Nashville Pet Emergency. My puppy had a needle stuck in her throat. I was so worried I teared up in the waiting room. Soon, they put us in an exam room to give us some privacy. In less then an hour they had the needle removed. They even cut her nails while she was sedated. They are there when animals and people really need them. What the staff does here is very important.
AM P.
25 Mar 2016
REPORT
The last place we wanted to be on vacation was an emergency vet, but this was definitely the best one to end up at. No one else was there and it was extremely clean and everyone was very friendly and ...
The last place we wanted to be on vacation was an emergency vet, but this was definitely the best one to end up at. No one else was there and it was extremely clean and everyone was very friendly and compassionate. They took care of our dog and were very thorough. They even looked up our vet in Chicago and sent them the medical report so they knew what happened.
Joseph G.
12 Mar 2016
REPORT
This is one of the most dedicated group of individuals that I have met. I took a pit bull in that was in critical condition, very hypothermic and malnourished to the point that her bones were clearly ...
This is one of the most dedicated group of individuals that I have met. I took a pit bull in that was in critical condition, very hypothermic and malnourished to the point that her bones were clearly visible. They did their best to provide her the best chance of success. Though I couldn't know what happened to her after I signed her over to them, but I know she was in the best hands capable! I'm truly thankful for all they did and they are some of the most caring people I have ever met!
W M.
19 Feb 2016
REPORT
Our pup was very sick with digestive problems (acquired at another vet in Chattanooga) and refusing to eat, and we debated which emergency clinic to take him to. So glad we chose NPEC. Because of Dr...
Our pup was very sick with digestive problems (acquired at another vet in Chattanooga) and refusing to eat, and we debated which emergency clinic to take him to. So glad we chose NPEC. Because of Dr. Ashley Smith's rigorous diagnostic skills and knowledge and precise care, our dog is on his way to recovery. The vet tech Amanda was amazing, her thorough explanations and care were so timely and helpful, and she calmed our dog and put him at ease. They did not push extra testing or treatment but rather talked through the information with us and allowed us to choose how much or little to do. The lady at the front desk (wish I remembered her name!) was extremely professional and caring, welcoming and capable. We enjoyed talking with her and found that her dog and our other dog share the same name! All around, the entire staff was individually and collectively the BEST of any professionals in any vet practice I have ever encountered. Not condescending or closed attitudes at all (as we have encountered elsewhere). Rather, very open communication, very direct and clear, with so much care and respect for the animals and their families.Excellent communication skills! They listened carefully to us give our dog's prior history, took all details into account in the diagnostic process and treatment plan, and made accurate notes about the whole experience to take back to the regular vet here in Nashville. They also were kind, smart, and thorough in their explanations to us about our dog. Walking in, we were stressed and worried on a cold rainy Sunday night. As we left, we were reassured, knowing our dog had received excellent and accurate care to start his road to recovery. They helped him turn the corner to getting better, and it saved his life. Thank you, NPEC.
Rachael J.
3 Feb 2016
REPORT
I don't recommend this place as quoted by the vet "I'm not here to manage long term care, I only manage short term care."-3 starsThe only reason there is an actual star is due to not being able to pos...
I don't recommend this place as quoted by the vet "I'm not here to manage long term care, I only manage short term care."-3 starsThe only reason there is an actual star is due to not being able to post with out one.
midge c.
26 Jan 2016
REPORT
Thank goodness for Nashville Pet Emergency Clinic. Dr Kathy cared promptly,skillfully and compassionately for both of my GSD's a (at different times). I was treated with respect and my concerns were a...
Thank goodness for Nashville Pet Emergency Clinic. Dr Kathy cared promptly,skillfully and compassionately for both of my GSD's a (at different times). I was treated with respect and my concerns were addressed respectfully. The crew at this clinic leaves their egos outside,and directs their talents and skill to address you pet's health. In the past eight years, I have needed this clinic a handful of times. My experience as a client has been consistent. I can't thank Nashville Pet Emergency Clinic enough.
Arlene M.
10 Nov 2015
REPORT
I had to take my pup in last night for what we confirmed as bloat, requiring emergency surgery. Dr Chapman and the staff on duty at Nashville Pet Emergency were wonderful. They were incredibly respons...
I had to take my pup in last night for what we confirmed as bloat, requiring emergency surgery. Dr Chapman and the staff on duty at Nashville Pet Emergency were wonderful. They were incredibly responsive, compassionate, and clearly explained the required procedure--including all the risks and necessary costs involved. They quite literally saved my dog's life and for that I am especially thankful. I can tell that, despite the late/overnight hours they have to maintain as an emergency vet service, they truly are adept and passionate about what they do.
Kim C.
31 Aug 2015
REPORT
Nashville Pet Emergency made our difficult situation as comfortable as possible. We were given clear explanations and once the decision was made, as much private time with our wonderful dog Sam as we...
Nashville Pet Emergency made our difficult situation as comfortable as possible. We were given clear explanations and once the decision was made, as much private time with our wonderful dog Sam as we needed. When my daughter and I came out of the room 2 hours later with tears streaming down our faces, I saw the waiting room was filled to capacity; not once did they ever ask us to hurry up, even after Sam took his last breath.Thank you for caring about the whole family.
Andrew W.
20 Nov 2014
REPORT
In the unfortunate event that your pet has an emergency, this is the place to go. Had to take my kid here the other night, and talk about a great crew! The Doc was so great, and the staff really mad...
In the unfortunate event that your pet has an emergency, this is the place to go. Had to take my kid here the other night, and talk about a great crew! The Doc was so great, and the staff really made a difference - they were so kind to my pet, explained everything so well, and cared for my kid so well.thank you thank you.
Emma Bonnet
25 Mar 2014
REPORT
I am highly disappointed in how I was treated at the 12th south location. I came in last night with an Opossom who had been hit by a car. Being that this facility is supposed to have empathy for pets ...
I am highly disappointed in how I was treated at the 12th south location. I came in last night with an Opossom who had been hit by a car. Being that this facility is supposed to have empathy for pets I thought it would include ALL animals. A young blonde haired woman answered the door and told me to "get out of the building and go put him down somewhere and LEAVE him because he would attack me." This was the most insane thing I have ever been told. First of all, the poor litt...le guy had a broken jaw and severe head trauma and was only wanting someone to help him. He displayed no signs of aggression and was simply suffering. The staff member showed NO COMPASSION for my situation. Her lack of knowledge about wild animals dumbfounded me and I was not even told to contact Waldens Puddle Wildlife Rehab (which didn't open until this morning) to help me. After this horrible experience here I can assure you I will never seek their services again. I decided to call someone else...The friendly staff at Nashville Vet Specialists were very concerned and offered to humanely put him down, but at that point I decided to wait for Waldens Puddle. The little guy will be having surgery today and is alive with no thanks to your business. In the future I will instead be using the vet specialists emergency clinic for my pets. The staff at your location needs training on public relations, and education on wildlife including how to help individuals who love all of God's creatures. See More
David O.
5 Jun 2013
REPORT
While I absolutely hope you never have to come here (and you probably won't be checking reviews beforehand) they were a shining light in the middle of the night.Unfortunately our beloved dog Shelton (...
While I absolutely hope you never have to come here (and you probably won't be checking reviews beforehand) they were a shining light in the middle of the night.Unfortunately our beloved dog Shelton (who sadly departed this world) began having seizures after work one night, we had to bring him here. The staff was very kind during a difficult time and helped as best as they could.If you do end up here, you can be comforted in the knowledge that these people will care for your pet to the best of their abilities.
Book an Appointment
FAQs
Where is Bluepearl Pet Hospital located?
Bluepearl Pet Hospital is located at 2409 21st Ave S, Nashville, Tennessee 37212. It's easily accessible to pet owners in the Nashville area and surrounding communities.
What time does Bluepearl Pet Hospital open and close each day?
Bluepearl Pet Hospital is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Bluepearl Pet Hospital open on Saturdays?
Yes, Bluepearl Pet Hospital is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Bluepearl Pet Hospital?
You can book an appointment online with Bluepearl Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Bluepearl Pet Hospital offer?
Bluepearl Pet Hospital in Nashville offers a range of veterinary services, including NULL. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Business Hours
Monday
Mon
Open 24 Hours
Tuesday
Tue
Open 24 Hours
Wednesday
Wed
Open 24 Hours
Thursday
Thu
Open 24 Hours
Friday
Fri
Open 24 Hours
Saturday
Sat
Open 24 Hours
Sunday
Sun
Open 24 Hours
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Bluepearl Pet Hospital
Nashville, Tennessee
General Info
Bluepearl Pet Hospital delivers veterinary services through pattern-based visits to families across Nashville and the broader Tennessee area. Animals utilize predictable movements combined with consistent tone to navigate unfamiliar situations. Every appointment room maintains identical daily setups where furniture placement and lighting arrangements alongside entry points remain unchanged to eliminate superfluous decision-making. Staff employ reduced vocal modulation alongside restricted movement arcs while implementing pauses during procedural transitions to help pets adjust. Scent management remains a top priority with odors being neutralized between visits to prevent sensory accumulation. Pet orientation patterns dictate whether owners position themselves nearby or far away. Bluepearl Pet Hospital delivers diagnostics infection management joint health evaluation nutritional adjustments behavioral consults and recovery tracking. The introduction of each service occurs within a dynamic flow rather than through a static checklist. Upon observing the animal's ear-lowering or turning away behaviors, staff members reintroduce known signals through repetitive low-impact motions such as air stroking or providing a tactile reference using a towel or sleeve. The protocols for post-care treatment demand a rhythm-based reintegration process. After procedures families learn to maintain morning routines while managing home stimuli reduction and employing soft ambient sounds for sleep cycle regulation. Instructions transcend simple prescriptions by incorporating environmental adjustments that assist pets in smoothly resuming their daily activities without disorientation. Bluepearl Pet Hospital extends its veterinary services across Tennessee from Nashville to nearby towns by employing methods that reflect natural animal regulation through gentle rhythm predictable space and low-noise decision-making.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
NULL
Reviews
Olivia Brown
17 Jun 2018
Very kind and knowledgeable. The staff today has gone above and beyond to make us and our pet as comfortable as possible.
Kristen Carney
13 Jun 2018
My bluetick coonhound split his tail open this evening. We loaded him up, called ahead, and headed to the clinic. It was about 11pm. Once at the clinic, the tech checking is in would not hear anything...
My bluetick coonhound split his tail open this evening. We loaded him up, called ahead, and headed to the clinic. It was about 11pm. Once at the clinic, the tech checking is in would not hear anything about my boy until we paid the $89 fee. Once that was paid, we brought him in to be examined. Upon checking in, I told the vet (still don’t know her name as she didn’t introduce herself) that he was very anxious at the vet, and that he had to be approached gently and sometime snarls/growls when he’s in pain. I could hear him yelling in the back, and then they asked me to put the muzzle on him. Once he was muzzled, I could still hear him yelping from stress and pain.
They got his tail bandaged, and came out to tell me the course of treatment. During that time, they mentioned they wanted a cone on him, and took him back to try to put one on. He got upset, and ended up making his tail bleed again. Once again they asked me to muzzle him, but at this point he was so overwhelmed and upset he was losing it with me. Finally I suggested they sedate him, and they developed a course of action.
We waited and waited and were told we could sit with him while they fixed his tail. About ten minutes later the vet tech came out and said that we could not sit with him becuase he was dangerous, and that she “had to give him more sedative so she didn’t have to euthanize him for biting her”. This of course upset me greatly and was highly unprofessional- especially after telling me he was “beyond pain and fear and was dangerous and needed to see a behaviorist.”
After the reversed the sedative, we got to see him and he still didn’t have the cone on. The male tech said he was still trying to “attack them” even while sedated, so they only did the bandage. However when we entered the room, he wasn’t even moving except for breathing. Finally another tech came and gave us his meds, and discharge instructions, and after asking if the vet was coming back to see us was told no and I felt like we were being pushed out of the door. She kept saying that they would not touch him again and how terrible of a dog he was. I finally told her that repeating that doesn’t help anyone and that I warned them about his behavior at the vet, and that they are the professionals. Overall it turned into a very overwhelming and upsetting event. I know my dog isn’t perfect, but I also feel like they did not use the tips/resources we gave them and was not satisfied with their lack of professionalism- especially the comment about euthanizing my dog.
Mj Franklin
13 May 2018
Thanks our little morkie got hit with a bat in the head we called told em we were coming loaded up took her I feeled paper work out while they took her back got a blood pressure but took maybe 5 to 10...
Thanks our little morkie got hit with a bat in the head we called told em we were coming loaded up took her I feeled paper work out while they took her back got a blood pressure but took maybe 5 to 10 minutes Tim lee got to go back and see the news but overall good place for emergencies just far away from us clay tn over night stay would’ve been 700$ but we couldn’t make it back in time at 6:30am to get her so we took her home little exspensive Friday’s overnight but still good Place to go in emergencies 👍🏻
Monica Kuhn
21 Apr 2018
Sunday evening around 6pm our very very ill 10 year old cat showed up at our door after missing for a day (we thought she took off to pass away somewhere). She looked miserable and we had agreed as a ...
Sunday evening around 6pm our very very ill 10 year old cat showed up at our door after missing for a day (we thought she took off to pass away somewhere). She looked miserable and we had agreed as a family to take that pain away 😢. We drove from Clarksville to 12 South. The staff was so so amazing, from the first step into the clinic to our Kip's last breath. They were compassionate, sweet and overall just phenomenal. We thank you for making our last evening with our Kip special. Thank you.
Alex Beasley
9 Apr 2018
I brought my dog here on two occasions due to seizures and was really happy with the care that my dog received at Nashville Pet Emergency Clinic. Dr. Williams and the nurse that was assisting were bot...
I brought my dog here on two occasions due to seizures and was really happy with the care that my dog received at Nashville Pet Emergency Clinic. Dr. Williams and the nurse that was assisting were both exceptionally kind and felt that they both genuinely cared about my dog's health. When I came to pick my dog up and transfer her to her regular veterinarian for monitoring, Dr. Williams had already forwarded her report to my vet to make it as easy as possible for her to get the care she needed right away. Although I hope I don't have to go back, I would absolutely bring my dogs here again and recommend this hospital to anyone!
Linda Polk
4 Mar 2018
Their service may be excellent, but I couldn't sign their paperwork knowing it gave them permission to do ANYTHING without my consent and required I release my legal right to sue if they harmed my dog...
Their service may be excellent, but I couldn't sign their paperwork knowing it gave them permission to do ANYTHING without my consent and required I release my legal right to sue if they harmed my dog.
Jessica Cook
15 Feb 2018
Our ferret went into some sort of distress at 9pm, so we called the clinic and they told us to bring her in and they’d fit us in right away. We got there and they assessed her right away and realized ...
Our ferret went into some sort of distress at 9pm, so we called the clinic and they told us to bring her in and they’d fit us in right away. We got there and they assessed her right away and realized very quickly that there was nothing they could do (she was 8). They were as compassionate and kind as they could be, and we were so grateful to have the option to end our baby’s suffering in a quick manner. It was a hard night for us but the clinic staff made it as pleasant as possible. We are so grateful to have this resource available after hours.
Michele Whittaker
10 Nov 2017
I brought my dog there with complications of a UTI and blockage to the point she couldn't pass any urine. I found the staff including the vet to be very caring and professional. They discussed several...
I brought my dog there with complications of a UTI and blockage to the point she couldn't pass any urine. I found the staff including the vet to be very caring and professional. They discussed several options to help her overnight until I could take her to her regular vet. They did discuss cost but presented so I could make an informed choice. I found them to be very helpful and informative regarding follow up care and things I should address with my regular vet. I highly recommend them
Emily F.
10 Aug 2017
NPEC was a godsend. Having a cat who won't stop vomiting and is laying in a sad heap on the floor meowing in discomfort is extremely scary. Especially on a Friday night! As soon as we arrived we were ...
NPEC was a godsend. Having a cat who won't stop vomiting and is laying in a sad heap on the floor meowing in discomfort is extremely scary. Especially on a Friday night! As soon as we arrived we were taken back to an exam room and he was examined by an extremely compassionate and professional vet. She gave us her initial thoughts, recommendations, and made sure we understood what they would do and all of the pricing. It is pricey--xrays, blood work, exam, fluids, and meds ran over $600--but you are paying for great after hours care, which isn't cheap. Hopefully we never have to make another trip back, but there is definitely some peace of mind in knowing if you have a fur baby emergency there is an awesome place that can help!
Daniella J.
14 Jul 2017
I would not go back. My husband and I took our dog, Jake, to Nashville Pet Emergency Clinic because he had been having bloody diarrhea for two days. Josie - the technician who was working reception - ...
I would not go back. My husband and I took our dog, Jake, to Nashville Pet Emergency Clinic because he had been having bloody diarrhea for two days. Josie - the technician who was working reception - was incredible. She was so concerned about our dog and looked at the pictures I had taken of his bloody diarrhea. She knew immediately he was not feeling well and did everything she could to ease both Jake's and our nerves. She warned us that they were going to collect a fecal sample which would likely be uncomfortable and we would hear him vocalize (which we sure did). She was very knowledgeable and concerned. However, we were then brought to a room and a new technician and vet, Dr. Kirk (whose name I know only from looking on the website, not because he introduced himself), came to see Jake. The two spent approximately 20 seconds in the room where they pushed on Jake's belly, which made him cry out, likely in pain from the infection in his colon, but for which Dr. Kirk insisted it was just "soreness". I asked Dr. Kirk if he would like to see the pictures of the bloody diarrhea so he could get a better sense of what we were concerned about and he told me it was unnecessary. They told us they would be back with prices. A few minutes later, only the tech returned to give us prices and inform inform us they recommended just treating with omeprazole and antibiotics.We were obviously very concerned about our dog who was not acting like himself and to be charged for a physical exam which took Dr. Kirk less than 30 seconds was horrendous and very unprofessional as there was not another patient there. As a healthcare provider, I would never treat a patient that way and was extremely disappointed in the lack of communication or concern from this provider.
Tracy L.
28 Jun 2017
We took our cat here last night when he was unable to urinate and was having pain/hiding, etc. We got in right away (around 10:30 pm) after registering him and waited just a few minutes for Dr. Chapm...
We took our cat here last night when he was unable to urinate and was having pain/hiding, etc. We got in right away (around 10:30 pm) after registering him and waited just a few minutes for Dr. Chapman. It turned out he had a blockage which could be very serious, but Dr. Chapman assured us we had caught it early enough and allowed us to take him home and to our own vet in the morning for care. They drained some urine from his bladder and gave us pain medicine for him so he would be comfortable during the night. That did him well and he had surgery the today by his veterinarian and is doing fine.We appreciated their care and concern, and also that they gave us an estimate on the cost of care as we moved through the process. A little higher than we would have paid with our vet, but you can't replace emergency care, nor really put a price on it when its your family member. We wouldn't hesitate to return if our cat, or our two dogs, needed after-hours care again.
Kim L.
24 Jun 2017
Awesome !! Great care for my 2.9lb Maltese !! We were out of town visiting relatives, we had a scare with my tea cup Maltese, THEY WERE SO KIND & SO HELPFUL!! Highly recommend !!
Brandi Mcelfresh
22 May 2017
They suck..Will charge you out the a ridiculous amount just because they can and not help your pet..I'll never go back. Heard nothing but horrible responses about these money hungry so called animal l...
They suck..Will charge you out the a ridiculous amount just because they can and not help your pet..I'll never go back. Heard nothing but horrible responses about these money hungry so called animal lovers.charged me $100 to tell me what I told them when I went in as an emergency then tried to charge me $400 more for the actual help...y'all suck I was a vet intern and never before seen this much neglect
Ken Welch
13 Apr 2017
Our Boston Terrier had tore out one nail after getting it stuck in a chain link fence. The nail was being held on by skin. We attempted to stop the bleeding with a towel. We arrived at the clinic f...
Our Boston Terrier had tore out one nail after getting it stuck in a chain link fence. The nail was being held on by skin. We attempted to stop the bleeding with a towel. We arrived at the clinic for emergency care unfortunately for us, our regular vet was closed . We wait at least 5-6 minutes before someone even came out to assess him well we were trying our best to stop the bleeding. It wasn't until about 10 minutes did someone finally come out and offered to bandage the foot until the vet could see him. Staff eventually got to us and wanted an $85.00 payment, ok no problem but then we waited for at least 25-30 minutes before we were even seen. The vet (I'm assuming) spent 2-3 minutes with us and said he would take him in the back and they will not be administering any anesthetic because they will just quickly pull the nail off. When he took Hopper into the back the same woman that charged us originally came in with a pt. treatment plan and what the costs were for that. What did I just pay $85.00 for? Just to get in the office. I was not about to argue then so the next thing I heard was Hopper yipping in the back. The did not even given him a topical anesthetic, how compassionate. Too bad it wasn't their toe nail someone ripped off. The bill was another $90.00 and $50.00 of it was a bandage, really. A bandage, $50.00. So understand from this pet lover and father of 4 dogs. I HOPE I NEVER HAVE TO USE THIS PLACE AGAIN. IT WAS A HORRIBLE EXPERIENCE. I also believe they took advantage of the situation which is unfortunate for them. We do have 4 dogs and have many friends. I will make sure as many people understand that this place should be your last option. DO not bring your pets here for great care because we did not get it. We paid their fee and got horrible customer service and even less in compassionate care.
Jamie G.
22 Mar 2017
Well, this story doesn't end happily. But the way my fur baby and I were treated deserves the story. I noticed my 9-year-old cat exhibiting strange symptoms on a Sunday. She seemed dizzy, uncomfortabl...
Well, this story doesn't end happily. But the way my fur baby and I were treated deserves the story. I noticed my 9-year-old cat exhibiting strange symptoms on a Sunday. She seemed dizzy, uncomfortable, and in pain. I had no idea what was wrong, but I had a horrible feeling there was something VERY wrong. I wish my intuition had been incorrect. I found this place via Yelp and chose it because it had mostly positive reviews and was open on a Sunday night. The night was a blur, so I don't remember names. But whoever was working the night shift on Sunday, 3/19 are some of the kindest and most compassionate people I had ever met. After lots of expensive testing (this wasn't due to overcharging; the prices were aligned with any emergency vet service), the Vet informed me that my sweet kitty Cheeks either had FIP or an organ rupture. He told me that no matter what, the outcome would be poor. He explained several options to me and answered all of my questions. Ultimately, I had to make a very painful decision to euthanize my kitty. I was an absolute wreck. The Vet was very sweet during the process. One of the vet techs offered putting my cat's paw print in clay. They took care of everything. Personally, I can't ever go back there again; it's too painful. But if you are looking for a place with compassionate, professional workers then go here. I would like to thank the staff for allowing me to cry my eyes out without judgment. Thank you.
Ande s.
21 Mar 2017
Brand new to Nashville by way of New York City.... not even 3 days into my lease and my baby girl was attacked by another dog in my hallway RIGHT OUTSIDE MY DOOR. Welcome to Nashville right? Ha. Wel...
Brand new to Nashville by way of New York City.... not even 3 days into my lease and my baby girl was attacked by another dog in my hallway RIGHT OUTSIDE MY DOOR. Welcome to Nashville right? Ha. Well, I won't get into how angry I am about all THAT.... rather, I'd like to say how GRATEFUL I am for Nashville Pet Emergency Vet. First off, they're located in the heart of midtown--- a 6 minute drive from my apartment and certainly convenient for many others-- so HOORAY for proximity! Second, they GET IT and they CARE. Like I said, I am brand new to this city... and when I hear "ER", I hear "long a$$ wait at overpopulated understaffed facility". nashville pet emergency proved me wrong and after given a two minute run down on situation, I was in docs office. 3 minutes later, baby was being weighed.. come 15 minutes, pain meds.... come 30 minutes, she was seen by the veterinarian. They checked her out, took her to the back to clean her wounds up and not only prescribed medication for pain and antibiotics for potential infection from open wounds... they explained what each medication was, when to take, how, etc. Oh! They also cued us in on the laws regarding aggressive dogs in TN and have me number to animal control... recommending I call ASAP... which I may have to do.... but seeing as I'm that NEW GIRL in this complex, I'm gonna talk to building management first and show them Nashville emergency vet bill and request they call them. Okay --- yes I'm rambling---- forgive me, it's been a long night ...Short and sweet----USE THIS PLACE FOR ALL YOUR VETERINARY EMERGENCY NEEDS! THEYLL GET YOU AND YOUR BFF IN AND OUT IN A NEW YORK MINUTE!!! ..... (.... at quarter the price .. seriously..)Thank you guys!!!
Brenna Evans
10 Mar 2017
Such kind, compassionate care when we needed it most. We brought our suffering dog in late on a Saturday night, and the amazing employees at Nashville Pet Emergency Clinic wasted no time to ease her p...
Such kind, compassionate care when we needed it most. We brought our suffering dog in late on a Saturday night, and the amazing employees at Nashville Pet Emergency Clinic wasted no time to ease her pain. When we finally made the decision to let our 17-year old dog go, the staff at this clinic were calm, compassionate, and so incredibly understanding. They made one of the most difficult, heart-breaking decisions we've ever had to make as painless as possible for us. We cannot thank you enough for taking such care with our sweet baby.
ELLIOTT KING
7 Feb 2017
Its not very often you come across a vet that shows compassion not only towards the animals but the owners as well. While in financial crisis, and undergoing a very complicated pregnancy with multiple...
Its not very often you come across a vet that shows compassion not only towards the animals but the owners as well. While in financial crisis, and undergoing a very complicated pregnancy with multiple complications we were unable to pay for immediate emergency surgery. Nevertheless they helped us as much as they could for as cheap as possible to buy us time to get to a day vet the next day. Overall my experience here was unforgettable and i will always apreciate them for the help we recieved. Even if Murfreesboro isnt all booked up with no room for us i will always cone here from now on!
Rachel Hurst
6 Feb 2017
I just wanted to thank you all for being so professional and caring during a very hard time for our family. Our dog was involved in an accident and the staff worked quickly to assess our loved one. On...
I just wanted to thank you all for being so professional and caring during a very hard time for our family. Our dog was involved in an accident and the staff worked quickly to assess our loved one. Once it was decided that she would have to be euthanized, they worked hard to make sure our dog was comfortable, allowed us time, and handled our baby with the upmost respect.
I am very thankful that you all work the hours you do and kept our dog from suffering.
Thank you,
Missy's Mom
Rosemary Y.
10 Jan 2017
My husband and I brought our little terrier mix Mick in after he had a small seizure. The staff was wonderful from the moment we walked in until the moment we left. The vet on duty was kind and caring...
My husband and I brought our little terrier mix Mick in after he had a small seizure. The staff was wonderful from the moment we walked in until the moment we left. The vet on duty was kind and caring and explained things thoroughly. For those complaining about the price--it's basically an emergency room. And if you've ever been to an emergency room at a hospital you know that critical care is more expensive than going to your primary care doctor. It's no different. And the quality of care and peace of mind we got was worth every penny. We've unfortunately we have had to visit emergency clinics with our dogs before and all have been compassionate under the worse circumstances. I just thank God they are there to help when our vet is closed. BTW, Mick is doing great. And we appreciate you helping us out!
Kristin S.
9 Jan 2017
I am so thankful for emergency vet care. I give 4 stars because Of my experience yesterday (1/8/17) the worst day ever. My little guy (10.5 years old) collapsed on me and I absolutely could not get he...
I am so thankful for emergency vet care. I give 4 stars because Of my experience yesterday (1/8/17) the worst day ever. My little guy (10.5 years old) collapsed on me and I absolutely could not get help from Anyone closer to me. There is no doubt in my mind if I could have gotten him to help sooner he would have lived. I spend 40 minutes giving him CPR and lost him anyway. I am not naive. I knew it was a long shot. I do not blame this clinic for the loss. It was not their fault. The reason for my 4 stars is I could not get anyone to give me a straight answer on if they had gotten his heart to beat again. Everyone wanted to him-haul around and talk me into paying upfront $750 to even try and stabilize him but no one wanted to tell me if his heart was even beating. (I knew in my own heart it wasn't) when I finally got them to give me a half way answer we made the decision to stop CPR. not because of the price (which was incredibly steep) but because I knew he wasn't coming back. Thank you for trying. But in the future please just be honest when asked a direct question. I worked 5 years in animal Control, my husband is a public servant, we know CPR, we know death. Treat people like they mean something, rather than that their money is more important.
Jeremy Blount
2 Dec 2016
Great and caring staff! Our dog had food bloat when we brought her in. They gave us all the options and let us think through them. They had to put her under anesthesia for her procedure but they calle...
Great and caring staff! Our dog had food bloat when we brought her in. They gave us all the options and let us think through them. They had to put her under anesthesia for her procedure but they called as soon as it was over to tell us how it went. They even let us come back and love on her afterwards. They had to keep our Journey overnight but they loved on her just like she was at home. We are so grateful to everyone that helped us. Thank you Dr. Phelps and staff!!
Stephanie Wallace
12 Nov 2016
Went there a few nights ago with my cat who was having respitory issues was seen right away. DR. Kirk was amazing, he found a hole in the roof of my cats mouth, that had food particles stuck in it. Ca...
Went there a few nights ago with my cat who was having respitory issues was seen right away. DR. Kirk was amazing, he found a hole in the roof of my cats mouth, that had food particles stuck in it. Cas is now getting treated for the issues. We wouldn't have known without dr. Kirk. Thanks!
Ashleigh B.
2 Oct 2016
This is only 4 start because of the hours, but my dog ate chocolate and I freaked out! When I called, the phone was quickly answered and the tech went and asked the doctor if I needed to come in. It e...
This is only 4 start because of the hours, but my dog ate chocolate and I freaked out! When I called, the phone was quickly answered and the tech went and asked the doctor if I needed to come in. It ended up a watch and wait situation, but I was so thankful for her calm and caring nature on the phone. Next time there's an emergency, I know where I'll take my pup!
Angela Gagen
19 Jul 2016
Please use another emergency vet besides this one for your animal. My cat was hit by a car in his back area, and it was strongly recommended by the staff at this office that I euthanize him immediatel...
Please use another emergency vet besides this one for your animal. My cat was hit by a car in his back area, and it was strongly recommended by the staff at this office that I euthanize him immediately. I felt pressured to take this course of action, as the staff member repeatedly told me she was a Hospice Vet, and judged when I did not choose this. The staff stated that they would forward the Report and x-rays that I paid for to my vet, but did not forward the Report until 5 days later, and never forwarded the x-rays. Eight days later my cat is now thriving: eating well and walking without challenge. Please, please consider another option for your pet.
Parker A.
6 Jul 2016
This isn't really a review. It's just a way to say thank you to the staff at Nashville Pet Emergency. My puppy had a needle stuck in her throat. I was so worried I teared up in the waiting room. Soon,...
This isn't really a review. It's just a way to say thank you to the staff at Nashville Pet Emergency. My puppy had a needle stuck in her throat. I was so worried I teared up in the waiting room. Soon, they put us in an exam room to give us some privacy. In less then an hour they had the needle removed. They even cut her nails while she was sedated. They are there when animals and people really need them. What the staff does here is very important.
AM P.
25 Mar 2016
The last place we wanted to be on vacation was an emergency vet, but this was definitely the best one to end up at. No one else was there and it was extremely clean and everyone was very friendly and ...
The last place we wanted to be on vacation was an emergency vet, but this was definitely the best one to end up at. No one else was there and it was extremely clean and everyone was very friendly and compassionate. They took care of our dog and were very thorough. They even looked up our vet in Chicago and sent them the medical report so they knew what happened.
Joseph G.
12 Mar 2016
This is one of the most dedicated group of individuals that I have met. I took a pit bull in that was in critical condition, very hypothermic and malnourished to the point that her bones were clearly ...
This is one of the most dedicated group of individuals that I have met. I took a pit bull in that was in critical condition, very hypothermic and malnourished to the point that her bones were clearly visible. They did their best to provide her the best chance of success. Though I couldn't know what happened to her after I signed her over to them, but I know she was in the best hands capable! I'm truly thankful for all they did and they are some of the most caring people I have ever met!
W M.
19 Feb 2016
Our pup was very sick with digestive problems (acquired at another vet in Chattanooga) and refusing to eat, and we debated which emergency clinic to take him to. So glad we chose NPEC. Because of Dr...
Our pup was very sick with digestive problems (acquired at another vet in Chattanooga) and refusing to eat, and we debated which emergency clinic to take him to. So glad we chose NPEC. Because of Dr. Ashley Smith's rigorous diagnostic skills and knowledge and precise care, our dog is on his way to recovery. The vet tech Amanda was amazing, her thorough explanations and care were so timely and helpful, and she calmed our dog and put him at ease. They did not push extra testing or treatment but rather talked through the information with us and allowed us to choose how much or little to do. The lady at the front desk (wish I remembered her name!) was extremely professional and caring, welcoming and capable. We enjoyed talking with her and found that her dog and our other dog share the same name! All around, the entire staff was individually and collectively the BEST of any professionals in any vet practice I have ever encountered. Not condescending or closed attitudes at all (as we have encountered elsewhere). Rather, very open communication, very direct and clear, with so much care and respect for the animals and their families.Excellent communication skills! They listened carefully to us give our dog's prior history, took all details into account in the diagnostic process and treatment plan, and made accurate notes about the whole experience to take back to the regular vet here in Nashville. They also were kind, smart, and thorough in their explanations to us about our dog. Walking in, we were stressed and worried on a cold rainy Sunday night. As we left, we were reassured, knowing our dog had received excellent and accurate care to start his road to recovery. They helped him turn the corner to getting better, and it saved his life. Thank you, NPEC.
Rachael J.
3 Feb 2016
I don't recommend this place as quoted by the vet "I'm not here to manage long term care, I only manage short term care."-3 starsThe only reason there is an actual star is due to not being able to pos...
I don't recommend this place as quoted by the vet "I'm not here to manage long term care, I only manage short term care."-3 starsThe only reason there is an actual star is due to not being able to post with out one.
midge c.
26 Jan 2016
Thank goodness for Nashville Pet Emergency Clinic. Dr Kathy cared promptly,skillfully and compassionately for both of my GSD's a (at different times). I was treated with respect and my concerns were a...
Thank goodness for Nashville Pet Emergency Clinic. Dr Kathy cared promptly,skillfully and compassionately for both of my GSD's a (at different times). I was treated with respect and my concerns were addressed respectfully. The crew at this clinic leaves their egos outside,and directs their talents and skill to address you pet's health. In the past eight years, I have needed this clinic a handful of times. My experience as a client has been consistent. I can't thank Nashville Pet Emergency Clinic enough.
Arlene M.
10 Nov 2015
I had to take my pup in last night for what we confirmed as bloat, requiring emergency surgery. Dr Chapman and the staff on duty at Nashville Pet Emergency were wonderful. They were incredibly respons...
I had to take my pup in last night for what we confirmed as bloat, requiring emergency surgery. Dr Chapman and the staff on duty at Nashville Pet Emergency were wonderful. They were incredibly responsive, compassionate, and clearly explained the required procedure--including all the risks and necessary costs involved. They quite literally saved my dog's life and for that I am especially thankful. I can tell that, despite the late/overnight hours they have to maintain as an emergency vet service, they truly are adept and passionate about what they do.
Kim C.
31 Aug 2015
Nashville Pet Emergency made our difficult situation as comfortable as possible. We were given clear explanations and once the decision was made, as much private time with our wonderful dog Sam as we...
Nashville Pet Emergency made our difficult situation as comfortable as possible. We were given clear explanations and once the decision was made, as much private time with our wonderful dog Sam as we needed. When my daughter and I came out of the room 2 hours later with tears streaming down our faces, I saw the waiting room was filled to capacity; not once did they ever ask us to hurry up, even after Sam took his last breath.Thank you for caring about the whole family.
Andrew W.
20 Nov 2014
In the unfortunate event that your pet has an emergency, this is the place to go. Had to take my kid here the other night, and talk about a great crew! The Doc was so great, and the staff really mad...
In the unfortunate event that your pet has an emergency, this is the place to go. Had to take my kid here the other night, and talk about a great crew! The Doc was so great, and the staff really made a difference - they were so kind to my pet, explained everything so well, and cared for my kid so well.thank you thank you.
Emma Bonnet
25 Mar 2014
I am highly disappointed in how I was treated at the 12th south location. I came in last night with an Opossom who had been hit by a car. Being that this facility is supposed to have empathy for pets ...
I am highly disappointed in how I was treated at the 12th south location. I came in last night with an Opossom who had been hit by a car. Being that this facility is supposed to have empathy for pets I thought it would include ALL animals. A young blonde haired woman answered the door and told me to "get out of the building and go put him down somewhere and LEAVE him because he would attack me." This was the most insane thing I have ever been told. First of all, the poor litt...le guy had a broken jaw and severe head trauma and was only wanting someone to help him. He displayed no signs of aggression and was simply suffering. The staff member showed NO COMPASSION for my situation. Her lack of knowledge about wild animals dumbfounded me and I was not even told to contact Waldens Puddle Wildlife Rehab (which didn't open until this morning) to help me. After this horrible experience here I can assure you I will never seek their services again. I decided to call someone else...The friendly staff at Nashville Vet Specialists were very concerned and offered to humanely put him down, but at that point I decided to wait for Waldens Puddle. The little guy will be having surgery today and is alive with no thanks to your business. In the future I will instead be using the vet specialists emergency clinic for my pets. The staff at your location needs training on public relations, and education on wildlife including how to help individuals who love all of God's creatures. See More
David O.
5 Jun 2013
While I absolutely hope you never have to come here (and you probably won't be checking reviews beforehand) they were a shining light in the middle of the night.Unfortunately our beloved dog Shelton (...
While I absolutely hope you never have to come here (and you probably won't be checking reviews beforehand) they were a shining light in the middle of the night.Unfortunately our beloved dog Shelton (who sadly departed this world) began having seizures after work one night, we had to bring him here. The staff was very kind during a difficult time and helped as best as they could.If you do end up here, you can be comforted in the knowledge that these people will care for your pet to the best of their abilities.
FAQs
Where is Bluepearl Pet Hospital located?
Bluepearl Pet Hospital is located at 2409 21st Ave S, Nashville, Tennessee 37212. It's easily accessible to pet owners in the Nashville area and surrounding communities.
What time does Bluepearl Pet Hospital open and close each day?
Bluepearl Pet Hospital is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Bluepearl Pet Hospital open on Saturdays?
Yes, Bluepearl Pet Hospital is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Bluepearl Pet Hospital?
You can book an appointment online with Bluepearl Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Bluepearl Pet Hospital offer?
Bluepearl Pet Hospital in Nashville offers a range of veterinary services, including NULL. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know