I've been coming here for about a year for my cat since I moved into the area. They really take care of us well. Very nice folks. It's a busy place but has a large staff. Met with various doctors and all have been great. When my cat had an injury they called to check in on him later. Their system provides great and persistent reminders which helps me not forget annual appointments. If your animal had an emergency and they are open they can often fit you in without much of a long wait. Obviously that's not guaranteed but it was that way for me at the time. Thankful for them. Read Less

I HIGHLY recommend Dr. Heidi Parrish. She has accurately treated my two dogs - both senior with special needs - numerous times and is both extremely kind and compassionate. As a law student, she is respectful of my limited budget and laid out the cost for different levels of procedures and was NOT pushy at all. She is very informative in explaining conditions and treatments without making you feel overwhelmed with medical jargon.If you are an animal lover who wants the best for your babies like me, ASK FOR DR. PARRISH! Read Less

I have loved this place for forty years and more than ten animals. They have maintained the standard of excellence based animal care I would demand. The doctors and staff are compassionate and knowledgeable. I can give them the highest praise. I do not know what I would do without them. Jeanne Ray Read Less

ABSOLUTELY AMAZING!!! Called at 4:00pm on a Monday and they saw me 30 min later! (I was actually ten min late, but the very nice ladies at the desk didn't yell at me!) The entire visit was a five star experience. They had my info and I was in the room, getting the dog examined within ten min of walking in. 15 min after that, I was speaking to the Dr. about the issues with my dog. He got my pup feeling better without breaking my wallet. Totally pleased with the whole visit. Got my baby out of pain quickly and cheaply with the best customer service I've ever had at the vet! Will absolutely go back and recommend to friends!!!! THANK YOU DR. LADD!!!!!!!! Read Less

I brought my Himalayan bunny in for severe head tilt, discharge in her right eye, and not being able to lift her right ear. I was able to drop her off the next morning so Dr.Given could take a look at her. He called me shortly after I dropped off to give me a detailed explanation of everything he found based on a physical exam, along with a game plan for her treatment. Instead of doing abunch of testing and creating a large bill, he started with a few medications and observation. My bunny has already improved significantly, and love that he called to check on how she's doing! The receptionists were also very pleasant! Would definitely recommend this vet especially for people with bunnies! Thank you staff and Dr.Given for all you've done for Zahrra! Read Less

Dr. Given is the best vet I've ever been to.. and I've had dogs and seen different vets my entire life. My older poodle has had some kind of growth on his back that our previous vet looks at, said he'd need surgery, and sent us to the front desk to schedule the $$$ surgery. Went to Dr. Given for a second opinion. He saw Carl (my poodle), felt the growth, removed the growth, prescribed antibiotics, charged us for the visit and meds. Problem solved. Super reasonable guy. Straight shooter. Cares for pets and knows that they are family. Highly recommend him. Read Less

I love this vet! I called in because my cat was acting very strange. When I arrived they already had vet techs ready for me to pass my cat off to find out he had 104 temp. They take emergencies very serious. Everyone is very friendly! Highly recommend this vet! Read Less

Dr. Hendricks and Dr.Ladd and all the staff set the bar for all Nashville veterinary hospitals, possibly the nation. They go above and beyond the call of duty and they are personable and actually care the animals well being as well as the emotional well being of the patient when things get bad. I've been going for years and will continue to go there instead of any place here in Williamson county. Read Less

Dr. Given is amazing! I have a high-maintenance fur-child (LOTS of medical issues)...which in turn has made me a high-maintenance pet-parent. Not only does my girl receive the best possible care (Dr. Given has the expertise to handle all her issues - and refers out when needed, to numerous specialists), but he also has the bed-side manner to handle distraught pet-parents like myself. Read Less

In my experience here I have seen some big pluses and some big minuses, so the best I've got is a middle of the road star rating. Let me start with the good- all of the vets, vet techs, and support staff I've interacted with have been great. All are very friendly and pleasant and all who have had contact with my animals have been gentle and compassionate. Here's my biggest problem- I had a sick pet a while back and brought her in scared out of my wits. When I left with the largest vet bill I've ever seen in my life, I was charged for several services I did not approve- one of them I specifically said I did NOT want. This is not ok. Maybe they're used to families that blow their noses in money as their clients, but to the rest of us, several hundred dollars is a big deal. I am the advocate for my pet's health and simply walking through your doors does not give you permission to do whatever you wish with my pet without my permission, especially if adding those services taps out my savings. This is why I will no longer bring my pet here for appointments. I do, however, continue to buy maintenance supplies here.Lastly, and this is not quite as importantly, the front of house staff does not listen. Every single interaction I have begins with me stating my full name, what I need, and my pet's name. Immediately after this sentence, they ask me my pet's name. I just told you. But ok, ok, maybe they missed the end of my intro. Well, no. Because then they ask me my name, which I- again- already said. Ok, fine. I repeat this too. And then they ask me what I needed. Which, of course, I already stated. This is, with only one single exception, literally every time I call and every time I come in. Every time. Not taking any interest in what I have to say unless I am simply answering your questions shows me they do not have conversations, they have business transactions. I am only a dollar sign. And for what I need them for I guess that's just fine. Read Less

I can't say enough nice things about Hillsboro animal hospital. I've seen a variety of vets here due to many unforeseen dewclaw problems and each of them has been so incredibly kind and caring. My greyhound has had surgery here twice and both times I felt very secure that he was in great hands. Read Less

We came into Hillsboro animal hospital to have the cats claws capped. We brought in the caps with us and let the front desk know that the cats had been clawing the furniture and needed their claws trimmed and capped urgently. The cats were being isolated in one small room until we could have this done, which is unpleasant for them. "Can they cap the claws?" They asked us about vaccinations and said they only could be seen if they are up to date on their shots. We knew theRead Less

We came into Hillsboro animal hospital  to have the cats claws capped. We brought in the caps with us and let the front desk know that the cats had been clawing the furniture and needed their claws trimmed and capped urgently. The cats were being isolated in one small room until we could have this done, which is unpleasant for them. "Can they cap the claws?"They asked us about vaccinations and said they only could be seen if they are up to date on their shots. We knew they were slightly out of date, so needed shots anyway, so we agreed to the shots.Service agreed to, shots and claws trimmed and capped. Since we were a walk in, they asked if we could come back for them and we were fine with that. We left them with the cats and the packages of claw caps. We get a call about Huggy and his weight problem. Amongst other things, Dr Ladd wanted to know if we wanted to run bloodwork or other tests. We declined for now. Now we needed one thing and that was capped claws. We get there, and the bill is approximately 125 per cat for each checkup, because "shots" has morphed into a full exam somehow,  however, we see the caps clipped onto the top of the bill, still not put on.Why are the caps still there? We ask?They responded, "We don't know why" "You didn't ask" "Yes they did" disagreed one front desk person. Yes we did. They eventually came back with, apparently the adhesive was dried out. they said return them to petsmart and tell them.That is not the point though. We asked why no one told us. They seem unperturbed. The woman that had initially checked us in, actually asked if checking out had been interrupted, and made sure that I had paid the 250 before allowing us to leave. Of course we had paid the fee. We both value honest and ethical business practice. If anything, we pay first and we can always consider a legal dispute later. So, we went there. Got services we did not ask for (and paid for them because shots apparently means a full checkup, which is something we could have misunderstood.) we however, did not get what we had come in there for. Most odd, nobody in the office seemed to think this was a problem, whatsoever. A woman took us to the back and said, " I am sorry it happened that way. I wish it had been different." In short, they were employing active listening techniques. We found this approach both condescending and passive aggressive. We booked a service that was not performed. Other services were performed and the vet tried to get us to consider even further services.The office had absolutely no intention of putting things right. I asked the woman straight out if the office intended to address or correct the problem? We come in for one service and get another, along with the bill, and a call from the doctor asking if he can do more hefty prices testing, but no call regarding the adhesive, or what we had actually come in for. Now we understand that our cats lives are not at stake here, however they have to be sequestered uncomfortably until they get their claws capped. Furthermore, the idea of full checkups happening and the vet following up on those checkups, and yet no proper attempt to render the initial service is somehow dishonest. Apparently the vet, Dr  Ladd, did not think it important to call us and let us know that the adhesive was dry and that he couldn't do what he was actually being paid to do. We had clearly told the front desk what we needed done, and if there is any doubt in that matter, we had brought the caps with us. They were clipped neatly to the bill when we returned. As a side note, do vets offices truly not have pet safe adhesive superglue,  available regularly? Read Less

All three of our labs use this office. We love our Doctor!! The problem and 2 stars come in when the bill came. We got our lab fixed and when I called to get prices I spoke with someone at the front desk. She stated that the highest it would be would be $350 and the lowest would be $275. I asked what made the difference? She stated that being microchipped and the blood work is $50. I asked why blood work needed to be done and she explained. I said ok well okay we will do the blood work so the higher price will be less than $350 because we are not getting her microchipped. Got to the Counter to pick My pup up and the price was $460ish dollars. The blood work was not $50 it was $131.00. I understand that because of the dogs weight that would make the price go up. But no it was something they do every time a pup gets fixed and that's blood work and the price is the same for each patient. Not happy that this code me almost $500 when it should have been closer to $350 like I was told (more than once during our phone call). Read Less

Hillsboro Animal Hospital is, in a word, incredible. I was given a stray and I wasn't sure what I was getting into or even how old she was. They took my young kitten in and addressed all of my concerns immediately. The staff there is warm and inviting. They are extremely knowledgeable and treated my little Luci as if she were their own. The facility is immaculate and modern, stocked with free coffee and comfy furnishings. They even took me on a tour of their back office, pharmacy, surgery and kennel areas. All of which were pristine, filled with friendly smiles and skilled staff. The transparency there really sets them above any other veterinary service I've used. In short, I will never take my little ones anywhere else. How could you when you've already been to the best? Read Less

In the past 16 years since returning home to Nashville we have tried 3 vet clinics to treat our dogs. No one has come close to the care, compassion, knowledge and going beyond the call of care than Dr. Chip Rogers. As we have had 6 dogs during this time and countless trips to the clinic for everything from heart failure of our 13 yr old labradoodle to an intestinal block surgery caused by one very fine leather shoe. Dr Rogers has treated each pet according to personality and treated us with such empathy and compassion especially when we have had to make hard medical decisions. Dr.Rogers has always made himself available to us to talk through decisions with a openness and respectful manner. We feel there is no one better suited in the Nashville area to give our pets the best knowledge based care. It is fair to say, we trust Dr Rogers as we do our own doctor.  He understands medicine is not to just clinically keep a pet alive but rather it is to give them a quality of life and when the time comes, he is kind, respectful and sensitive that our pets are our family members. Thank you Hillsboro Animal for keeping our rowdy crew happy, healthy and comfortable ! Read Less

I absolutely love the staff and Dr. Given but probably not as much as my puppy, Maggie. We always receive exceptional service! Thank you for always fitting my girl in and taking such great care of her. I highly recommend Hillsboro Animal Hospital - you won't be disappointed!! Read Less

My dog had a freak accident and needed surgery. They were able to fit me in immediately. The front desk & veterinarians were very caring & helpful. My dog does not like strangers, but she loved all the vets & Dr. Given who was our surgeon. It was a surgery on her right leg & when I took her to the emergency room at another location, they said it may or may not require an amputation. Luckily that wasn't necessary. Dr.Given was fantastic, he took the time for us to completely understand what was happening with the surgery and what her recovery time would be. He was very patient & informative with all our questions. They did follow up calls to check in on her progress. I completely trust their competency and my sweet girl is healing well! Thank you! :) Read Less

I have been to a lot of vets, and this is by far my favorite and is now our go-to animal hospital for all my pup's needs. Dr Given is exceptional as well as all of the staff there. Their communication is quick, and they will work so fast to get you in for an apt. I have nothing but praise for this place! Read Less

My cats see Dr Wall and Dr Givens. They are both very knowledgeable and caring and excellent doctors. Use one of these two doctors if you can. Dr Wall is an incredibly special vet: loving and a terrific medical doctor for my cats. I hear she is just as good for dogs. I have three elderly cats 18, 17 and 16 and she has helped them with chronic illnesses and got them back to living to being happy and healthy again. If she doesn't see one of them for a few months she will even text me to see how they are doing! My whole family is so lucky to have such a wonderful caring medically knowledgeable vet. Enjoy more happy healthy times with my cats! Who can ask for more. Read Less

This place goes above and beyond to help your furry friend. I recently brought home a nine week old puppy from a breeder only to discover something wasn't quite right with him. I googled the closest animal hospital with good reviews and found this place. They put me in same day for an appointment and I'm glad they were so accommodating because we found out he had parasites and parvo. Dr. Newton and her staff were so loving and explained the situation clearly to a first-time pet owner such as myself. I will definitely be bringing my dog here! Read Less

I have 1 12 yr old that is a terror to Dr Emily Newton! She is the only one he has seen, he has to be sedated to be shaved! Dr Newton also has taken car of my teacup Persian girls! On Easter, one got pollen from a Lily & was rushed to pet emergency , then spent the week at Hillsboro Animal! They put her where the whole staff could talk to her as they passed! The best care with the staff & our favorite is Dr Newton & Dr Wall! Thank you guys! Read Less

My first visit was today with our 7 month old Boxer, Shug. The clinic is clean and since I had an appointment, I was taken straight back to our exam room. The staff was very nice and friendly and loved on all the animals there. The checkup was timely. Dr. Wall was fabulous and answered questions as well as offered advice, since we rescued the dog just two weeks ago. I thought it was very affordable and will definitely be returning. Read Less

I chose to go to Hillsboro Animal Hospital for the first time a few weeks ago based on the reviews because I was really looking for a genuine vet that would be honest. I met with Dr. Chip Rogers and I could not have been anymore thrilled with my choice. I had a 12 year old dog that was struggling in her old age with some major issues and just needed to know what the right choice was for her future. Dr. Rogers laid all the options out for me and gave me his honest opinion and I couldn't be more thankful. Dr. Rogers was the sweetest this past week as my Maggie went to doggie heaven. I will hands down recommend this vet to anyone as I have seen about 5 over the last 2 years and never went back to any of those. If I ever get another pet, I will only take them to Hillsboro! Read Less

I recently had to have our cat of 15yrs put down. The staff there took really good care of him. They treated him with dignity and respect. Dr. Ladd did a really good job with our cat. A Big Thank You to the entire staff for what you did for us. It is very much appreciated.Read Less

This was the best vet experience I've ever had! The girl at the front desk was friendly and I went back to a room immediately. Right away, Angie (the LVT) came in and was amazing with my dog. My dog is very anxious at the vet and Angie was perfect with her. She was calm, approached her slowly and gave her treats. I was so relieved that my dog was letting Angie pet her and was doing so well. Angie went above and beyond and explained everything to me. The vet, Dr. Merritt (who is only there on Saturdays) was also amazing with my dog. My dog had an ear infection and Angie and another tech cleaned out her ear and we got medicine. The girl that checked me out was also very nice. Every aspect of this vet experience was perfect! I especially thought Angie was amazing at her job. Thanks Hillsboro Animal Hospital, I'll be back :) Read Less

Dr. Steve Ladd and all his staff at Hillsboro Animal Hospital are just so caring and compassionate.  The girls at the front desk are always so pleasant and willing to help. All the other doc's here are also so nice. You can tell that everyone here loves God's little creatures. They always take care of my sweet little dog. Love this place. Read Less

Dr. Steve Ladd and the staff at Hillsboro Animal Hospital are warm,caring and compassionate ! We have been taking our furry family members to Dr. Ladd and Hillsboro since the 1980's and have great trust and confidence in the care that is always received! Read Less

I have had 10 furry family members receive all of their care here over the past 40 years. I remember when Dr Ladd was just out of vet school and had black hair (my hair wasn't gray then either). I have lived all over the county but we make the drive, wouldn't go anywhere else. These great people have shared the joy of welcoming new dogs into our family and have compassionately cared us as the old ones crossed the Rainbow Bridge. Thank you Hillsboro Animal Hospital! Read Less

The best vet around. We moved from Nashville to Washington and miss having Dr. Ladd as our dog's vet. None of the vets here compare to the type of care we got at Hillsboro Animal Hospital. We still call him sometimes during emergencies, and he is always willing to help. Can't beat this place. Read Less

My dog Brodie, was treated at HAH the day after he was hit by a car. I have truly never experienced such compassion at a vets office as I did here. The Drs were all amazingly nice and informative (Dr Given and Dr Ladd were who I dealt with specifically. ANGELS!!) The staff was not only sweet and helpful but actually did my laundry for me because I had used all of my towels and sheets to make the car ride for Brodie more cushy! I really can't say enough about this place, other than I will never, ever bring Brodie anywhere else and I suggest you bring your animals here if you want the best care with the best staff! Thank you Hillsboro Animal Hospital! You helped save my pumpkins life!! Read Less

I was really excited to bring my dog here and heard great things from people in the area, but sadly, Hillsboro vet did not live up to my expectations. The staff was not very personal....my old vets office always called the day after my animals visited to check to see how they were doing. I have yet to hear from Hillsboro vet to inquire on how my dog, Bailey, is doing OR to let me know the results of his heartworm test. Also, the vet we saw, I can't remember her name, was extremely condescending towards her assistant. I felt really bad for her and was uncomfortable at the same time. When I got the bill the price was OUTRAGEOUS! I thought things were supposed to be less expensive in Nashville. I mean, I moved here from San Francisco! All in all it was a disappointing experience and I am looking for a new vet. Read Less

So far we love this vet. We've been here twice because my doggie has some goofy enzyme levels. I've had a great experience with both vets we saw: Dr. Rogers last week and Dr. Wall today for an ultrasound. They even have a veterinary radiologist come in every once and a while for special cases and got our dog in to see him/her for the ultrasound within 2 business days! They were knowledgeable and compassionate, and loved our dog so much! We got good news today and we're working on a plan to make sure his levels stay OK. All of the support staff is great too, from the receptionists to the vet techs. We waited a little bit too long for them to bring our dog back out, and they were very apologetic about it (they got really busy and had some nightmare customers, so it was no big deal!). Everyone is super friendly and the coffee is good...we even got a tour of the practice! Pricing is great, but I came from Chicago, so maybe I'm biased! Less expensive than Chicago :) Read Less

I went there yesterday. The front desk staff was sooo nice! Had a great experience with dr. Rogers. The vet tech was Angie and she was amazing!!! She made my dog feel so comfortable! Dr Rogers was very to the point, informative, answered all my questions, and didn't run any unnecessary test. I will definitely take my dog back again. Read Less

I hate driving to Green Hills.  I rarely do it, it stresses me out, yet I can't leave Hillsboro Animal Hospital.  A new vet even opened up by me but it wasn't going to happen.  They are the best, really.  The entire staff has been extremely friendly.  When my cat passed away they were incredible.  They brought us in immediately, explained everything to me and let me have my time with her.  Furthermore they don't charge you a paw and a leg.  I am now the proud owner of a rescue cat and dog and they have been amazing on both fronts.  The doctors have been direct and accommodating.  When we adopted the dog we were told to put her on a gluten free diet however after talking to our vet he determined that gluten most likely isn't the problem and she really had a skin infection probably from fleas.  We left with shampoo and antibiotics.  We followed his advice and she's since cleared up tremendously.  I seriously can't recommend them enough, if you don't have a vet or are thinking about changing vets, give them a try! Read Less

My dog LOVES this place.  Yes, I am talking about a vet's office.  You heard me right!  And you know what?  I love it too.Making an appointment there is unbelievably easy.  They are always friendly and you can just tell how much they love the animals that come through there.  My giant, sweet pup always gets the royal treatment.  Lots of petting, and even a treat for putting up with his yearly shots and exam.The doctors are really great as well.  They are attentive and are sure to ask lots of questions to ensure my dog gets the best possible care.  And they don't mind sticking around a while to answer any of the questions or concerns that I have, simple or otherwise.  And my dog really seems to trust and like my doctor; he even wags his tail during the exam!I highly recommend Hillsboro Animal Hospital! Read Less

Hillsboro Animal Hospital is the best place for your pets care! I have been taking my 3 dogs there for years. They have all the latest technology and the staff is very knowledgeable. They saved 2 of my pets lives on emergency visits (Dr. Rogers saved one dog while Dr. Hendrix saved my other a few months later). I always recommend to anyone that wants the best care for their pets! Read Less

Great service and great doctors! We took our dog to Hillsboro Vet, the second day we lived in Nashville. And we were very impressed with everything. He was just going in for his yearly shots and check-up. The doctors and nurses were very friendly and knowledgeable. I would highly recommend Hillsboro Animal Hospital. Read Less

Sophie Lauren is a 10 Italian Greyhound. She is lucky to still be alive. Thanks to Dr. Chip Rodgers and his staff she is alive after two broken legs at the same time. It took 8 months of follow up with many unexpected problems, but Dr. Rodgers prevailed and Sophie is well and happy.If you have a problem or injury with your pet, take it to Dr. Chip Rodgers and the Hillsboro Animal Hospital. They will take great care of your pet in every way.Connie Caplin-BarrickNashville, TN. Read Less