Prompt treatment for my sweet and very sick dog. He was immediately whisked away to the back to be examined by a vet while a tech stayed and asked me questions. All the staff was compassionate and caring, they gave me options and were never pushy. In my short interactions with some of the staff I know that they had a genuine compassion for my boy. Which eased my mind as I left him there for treatment. The vet called me throughout the day and night to keep me updated and informed. Despite the sad outcome, I know that I took him to the most knowledgeable and compassionate center in Nashville and I have absolutely no regrets about that decision. The facilities were clean and the prices were very fair. Read Less

I was in Tennessee for work, & my dog became very ill. They took great care of him, & he is doing wonderful. They were very thorough and gave me options so that I did not spend tons of money to help him get better. If I lived closer I would use them for a vet. Read Less

I was very impressed with the place. I especially liked the emergency set up they have for when it can't wait. Everyone was friendly and courteous. I had to give 4 stars because it is very expensive and they really wouldn't work with me on financing or payments. That's the only downside I saw. Read Less

Everyone here was exceptionally caring and professional. They took time to answer all my questions without making me feel rushed or stupid. They genuinely wanted me to be comfortable with what was being done for my pet. I really appreciated the follow up call they made to check on my pet's recouperation. Would HIGHLY recommend them! Read Less

This place is amazing!! They acted with complete urgency when I walked in with my dog having an allergic reaction. The place was clean and everybody was friendly and well educated. They also have a nice coffee bar and vending machines for you to grab a drink while they take care of your babies. I can't express how impressed I am with this place. Everybody with animals needs to keep their info locked in their phones in case of emergency. Wow. Read Less

Thank you so much. We traveled quite a distance on Friday evening after being referred by our local Veterinarian because my dog had an acute illness. We were met with courteous staff and received prompt treatment. The doctors that tended to my precious little pet were knowledgeable, thorough, kind, and compassionate. They were so wonderful during the end of life care that my dear little fella deserved. They made a very hard situation as bearable as it could be. Thank you so much for being there for us!! We couldn’t have asked for better. Read Less

We took my dog in for excessive hacking and coughing, as something was stuck in his throat. We were placed in one of the exam rooms and totally forgotten about. Nobody even poked their head into the room to let us know anything. We waited for over two hours without a mumbling word. Meanwhile my dog was still hacking and coughing his lungs out. When we finally decided to leave, we got nothing except...just take your dog to his vet in the morning. Very disappointed! Read Less

My dog underwent back surgery and physical therapy and I could not be more impressed with the level of care he received. The doctors, techs, and physical therapists were incredibly patient and helpful throughout the pre-op, post-op and physical therapy process. The communication when it came to updates on surgery, updates while my dog was in their care and reminders for appointments made the process extremely simple and helped to put me at ease. I have and will continue to recommend this vet to anyone seeking assistance with their animals or looking for a new Vet home base. Read Less

If you really care about your pets, you will take them here. We were referred here to see an Oncologist for my dog. The staff were friendly and courteous. The waiting area and consult rooms were clean and smelled fresh. Dr. Vancil was so patient when discussing his diagnosis and treatment options for my girl. For the consult and general labs (blood work, etc), the pricing was fair and comparable to other non-emergency vet clinics. My girl, who is usually extremely anxious about going to the vet, actually calmed down in the clinic (which NEVER happens) and was quiet during the majority of her visit. I would highly recommend this clinic to anyone. Read Less

Considering the circumstances for being there I couldn't have asked for a more thorough and kind bunch of people to take care of my little baby! They were friendly, considerate and very understanding! The doctor didn't try to push me an any way to let them do the surgery. She was very compassionate and helpful. I would choose them again if another emergency happens! Read Less

I took my cat here because she was experiencing diarrhea and I didn't know why. It was on a Sunday and this was one of the few places open. They saw her quickly and gave my fluids just in case for dehydration. Everyone was very helpful. The medication helped, and I didn't have to take her back. The price was what I expected it to be for a 24 hour hospital so I wasn't surprised. I would take my cat back here if I needed to. Read Less

If you find yourself in need of a specialist, this is the place to be. Dr. Vancil (oncology) is an amazing vet. Very thorough, straightforward and explains everything without an ounce of ego. I was very impressed by the staff, doctor, and facility. I would recommend this clinic to anyone, and I am extremely picky and hard to please when it comes to my animals. Read Less

I was so very pleased with the Veternarian my dog visited. I felt he gave her a thorough exam and explained his concerns for her following a fall of about 25’. She was sore but treated like a baby human and they found no sign of broken back or forearm’s in x-rays. The Doctor gave her a through check and did not frighten me with possibilities of what could or may happen just brief facts and concerns. It was something scary and it turned into a blessing for my dog to have access to such a great specialist and staff during our vacation from Texas to Tennessee! Thanks Nashville For having this clinic from Tink and her Grannie! Read Less

I brought Puppy, my 9 year old best friend in for a cancer screening after my regular vet was suspicious of some lumps. Dr. Vancil gave Puppy a brief examination and then gave me a very informative talk about what he thought was going on ( fatty benign lumps) and tests that were needed to confirm his opinion. He was honestly the most straight forward and knowledgeable vet I've ever seen. He described what he was looking for, the chances of dogs getting cancer (a heartbreaking...ly high statistic), and also in depth the procedures and tests that were needed to diagnose. The pricing was discussed with me beforehand and then they took Puppy in the back and preformed needle aspirations and bloodwork. His initial opinions checked out to be true when the tests came back with nothing to worry about. I know that we were lucky and that cancer is a very difficult thing to imagine happening to your pet- but if you are in that situation, I highly recommend seeing Dr. Vancil. Hopefully, he'll have the chance to give you good news too :) and if not, his expertise and excellent communication skills will undoubtedly help you and your pet through this difficult time. Ver mais Read Less

NVS to me is the Vandy of the Veterinary world. Vandy is our only local level 1 trauma center. If I was in serious trouble, this is the place I would want to be. When my pets are in trouble, NVS is the only place I would want to be. Our first experience with NVS was with our first Yorkie Sasha back in 2015 - 2016. She had a bad mitral valve and would have coughing fits where she couldn’t breathe. NVS saw her several times and helped pulled her off of the first couple until h...er little heart just gave out. The last time, they were extremely compassionate and caring in helping us make our decision to let our little Sashi go. Several months later, we took in a two week old lab pup, Addie, who had been kicked out of her litter and had developed pneumonia. NVS hospitalized her and got her back on the road to good health. Addie also had an allergic reaction to a bee sting several months later and again NVS was right there to thoroughly treat her and explain their diagnosis in a way that I could understand. My Yorkie, Serena, got into a bag of chocolate chip cookies one night, and NVS treated her and got her back to normal. They also found out that she had roundworms, which I was incorrectly told by my vet were prevented by her Proheart shot. This helped me find her a more effective flea/tick/parasite regimen and ultimately helped me decide to choose a new vet. My pomchi Coco has had a couple of coughing fits where I thought she was choking. Again NVS was there and provided excellent diagnostics and care. My last trip to the ER, I took one of my fosters for abnormal breathing. They were able to determine she had eaten a large amount of food and it was pushing on her diaphragm. Each of these times we were seen within minutes of walking in the door and received excellent care and thorough explanations from the doctors and staff about what was going on. They were also very reassuring and understanding of my frantic crazy worrying about my babies. Coco was also referred to Internal Medicine at NVS because her liver values were high. They were busy, so I did have to wait some, but to me this is understandable. The doctor we saw explained thoroughly all of the things they would like to rule out, and explained the procedures recommended and how they would help. He was also very clear about the cost of the procedures. They found that she had inflammation in her gall bladder and intestine and prescribed medication to treat it. They answered all of my questions about meds and next steps and I left feeling confident that we had a good plan for treatment. I would recommend NVS to anyone needing emergency or specialty care for their pets. Ver mais Read Less

Thank you all for trying to save my baby boy Alf last night. I rescued Alf 11 years ago when I was the field officer for the humane society in Henry county and he's never been ill. The empathy and compassion you showed touched me beyond words. I'm missing him terribly and wanted you to know the comfort I found in the whole experience last night was when we made it there to you even though it was too late, you truly cared and it showed and for that I'm forever grateful.Read Less

I had an all around great experience here yesterday. My kitten had taken out a few of her stitches from her surgery and we took her in and were helped within minutes of arrival. Everyone was extremely helpful, knowledgeable, and friendly. We weren't overcharged and were given great advice. I will definitely bring my kitten back here for future visits! I definitely recommend this practice to anyone who wants the most sincere care possible for their fur babies! Read Less

We would highly recommend this veterinary office. Our older dog became very I'll. They were so kind to him. They were able to get him feeling well enough to come home for a couple days with us. Sadly, it was his time to go and they were so compassionate when it came to making the hardest decision. We were able to be present during the process and they were just so truly kind to us. They even have a very comforting room set up with a couch and rocking chair to spend time with your pet beforehand. It was very nice. Do not hesitate to use this vet. The doctors and staff are all so nice. Also, for emergency care I didn't think they were terribly expensive. We moved from IL and easily would've paid 3x what we paid. We appreciate this because the financial part of it all is stressful too. Thanks to the doctors and staff who took care of our sweet baby boy and did all they could for him. Keep up the compassionate care you provide. Read Less

Though the outcome has sometimes not been a happy one, the folks at VSA are simply the best. From the moment you walk into the door, to the moment you leave, you are cared for. They understand that your emotions may be all over the place with concern over your pet. They do what they can to help you understand and guide you through the best course of action. It may not be the report you want to hear and it could be the worst news ever, but they are there for you and your pet. Never hesitate bringing your pet to VSA. Read Less

After a local vet kept telling us our dog had a small skin infection and prescribing repeated antibiotics we took her to this office after she collapsed one night. They weren’t sure what was wrong but decided to be cautious and run some tests. They discovered that her wbc count was super high and kept her overnight. The next day they informed us that the oncologist had a visit with her and she had aggressive cancer. She only had a few days to a week left with us. They were ve...ry kind and even called us a few days later to check in on us and gave us meds to keep her comfortable. They gave us a print out of costs for every potential procedure or service she could need so we weren’t taken by surprise. The military discount helped out as well. I’m thankful they were able to diagnose her so we knew what was coming and helped us keep her comfortable on her last few days with us. Ver mais Read Less

Picked up our girl, Lizzie, today after her second ACL surgery. Dr. Roach and all the staff are always so friendly and caring. They are always crazy busy but you never feel as though you are being rushed. Everyone takes the time to make sure you understand what the surgery entails, then after surgery, the care and precautions you need to take, physical therapy details, medicines and the details of the actual surgery - you meet with the nurse, the physical therapist and the doctor. Excellent place to take your fur babies for great care! Read Less

Never in my life have I had such gratitude as I do for the nurses and doctors at NVS. My sweetheart passed on 11/19/17 around midnight. I was in full panic mode, stressed and overwhelmed with fear as she wasn't gone yet. It's never easy breaking news to someone they have lost a pet, but the staff here made it a comforting and gentle experience. They were very comforting and gentle to me in my time of loss and grieving. I couldn't have asked for better people to try and save my sweet girl and to comfort me. They also had her cremated and returned her ashes to me in a timely manner. They are an amazing set of people who deserve so much recognition for what they do. They have left an impact on me. Thank you NVS, for your kindness. Read Less

DO NOT I REPEAT DO NOT GO HERE. Hear me out. I went to a vet to see what was wrong with my dog. They said he had a slip disc and couldnt do surgery so I called NVS. I asked the receptionist how much for slip disc surgery on a Boston Terrier? She said $3300-$3700. I had to work that night so I told them Im sending my girlfriend up there with my credit card can you charge her on my credit card without me being there they said sure. They then did a MRI on him and found a tumor. No surgery done to my dog just a diagnosis of a tumor and guess what they charged my credit card for? $2800 and said I still owe them another $150. When I got up there after work they immediately sent me to a room so I wouldnt be near there customers and I waited for 30 minutes and I finally went out to the waiting area and told them Im not waiting in a room for that long. They then send a woman in there and I told her what I was quoted on the phone and she said she would look up the phone conversation and see what was told as they apparently record phone conversations. I said well thats perfect do you mind if I can get a copy of that phone conversation? Swear to god this woman without blinking an eye said no thats our personal property. Folks thats when you know you've been conned. I left this place with a burnt CDROM of his MRI a dying dog and a $3000 billing statement. I told them are you guys really going to do a USMC Iraq war veteran like this? She said let me go get your dog so we can get you out of here. Read Less

DO NOT I REPEAT DO NOT GO HERE. Whatever the receptionist quotes you over the phone multiply that by 2. They are told to low ball you over the phone and then they will rip you off. The woman surgeon I spoke to said she would listen to the recorded phone conversation and I then asked if you don't mind can I get a copy of that phone conversation? At which she replied no that's our personal property. They charge you for every damn thing you can imagine itemizing everything. Do you really want to pay $125 for using there scalpel? I was at home sleeping so I could go to work and sent my gf up there huge mistake. They charged me $2800 just to see what was wrong with him. The receptionist quoted me $3300-$3700 for everything. Lie after lie after lie first they said they could do the surgery but it would be 50/50 prognosis. Then they said next to none chance of success. Read Less

My cat was referred to this clinic so i had no knowlede of the vets and quality but i trusted my vet on this. He was right. Their services and expertise were excellent HOWEVER they were all Business! It was like a machine or you were on an assembly line! Here's the diagnosis and prognosis so your pet needs to be put down!!!!!! Oh, you need some time? NO COMPASSION. They throw traumatic news at you and expect you to just make a snap decision to Kill your baby like it is nothing! I hate these people. Yes, my baby was extremely ill But i had more than a week with him after my visit to That god-forsaken place. DON'T TAKE YOUR PETS TO THIS HELL-HOLE, Read Less

I can't say enough great things about this facility. When I had to bring my dog in after he got into the trash and stopped eating and got horrible diarrhea from a blockage I was an emotional disaster and my baby was in bad shape, to say the least. They took him back immediately and were so nice to me. The vet was very thorough and gave us options which I REALLY appreciated. If you've ever had to take your dog in for something bad like this you know exactly how expensive it can get. I won't say our visit was cheap but she was kind enough to explain what truly needed to be done, what was recommended and what could be taken care of at home. That helped our wallet! Most vets I've been to just say, "you need x, y, z.", end of story and take your money. Not this facility. Recommend this place 110%. Read Less

this place charged my girlfriend 560.00 for telling her that her dog had less than a week to live. They then proceeded to tell her that they should " hospitalize" the dog over night so that they could keep an eye on him for an additional charge of 630.00. When we decided it was More than we could afford we took our dog home with some 50.00 Chinese herbs and 60.00 steroids plus an empty 320.00 bag of electrolytes that they swore they magically dripped into the dog for the 10 minutes it sat back there in a steel cage atop a thin towel before we decided to leave. He'll with this place. Our dog is fine and we are glad we opted out of their suggested 5000.00 emergency surgery or the 2000.00 euthanasia. Read Less

This place is actually open 24/7. When we arrived my dog was taken back to be seen by the veterinary doctor quickly. They came up with a plan of action quickly. They told us up front how much everything was going to cast and showed us the price brake down for each thing. If I could give more stars on my review I would. Read Less

I am a (human) internal medicine doctor for what that's worth --We had a fantastic experience here, and we owe our cat's life to Nashville Veterinary Specialists. Sophie swallowed a ribbon (which we didn't realize right away); she started vomiting and stopped having bowel movements. It was over the weekend so our primary care vet's office was closed. I asked my friend who is a nearby veterinarian where I should take her and she recommended NVS. They got urgent X-rays and it turns out Sophie was severely obstructed. The on-call surgeon Dr. Roach came in right away to do emergency surgery that evening. He called me beforehand to ask if I had any questions and told me exactly what would happen during surgery, and then called me immediately after the surgery to report what they had found and what to expect going forward. Sophie stayed in the hospital for 48 hours under the excellent care of the vets and technicians. We got frequent updates and they let us visit with her for as long as we liked. Pricing was very fair. Of course surgery is expensive, but that is to be expected, and it is worth it for the high quality care that NVS provides. Read Less

I brought my basset hound, Duke, in after he came up lame in the yard and was completely unable to use any of his rear-end, eat, drink, or use the bathroom for a day. These wonderful folks took him in, rapidly determined that he had a spinal lesion that was causing a lot of nerve issues, and did a surgery within hours of me dropping him off. (even though it was already late in the afternoon). The night after surgery, one of the night nurses told me she let him out and built him a little throne of blankets in the back and sat on the floor with him to keep him company. What a caring act! Duke was released 2 days after surgery, and Dr. House was optimistic that he would recover to standing and walking within 6 weeks. Well Duke was trying to bounce around the house again in just 2 weeks. When I took him back for his 2 week follow up, he happily walked right into the back with his tech. Since he normally doesn't like the vet, I took this to mean that he'd been taken very good care of, and that he knew these were the folks that had made him feel better. Can't thank them enough, I'd recommend NVS to anyone. Read Less

This hospital single-handedly saved my little yorkie's life. He was hit by a truck and suffered severe head trauma, a severe hernia, fractured pelvis, broken leg, and torn ligaments. He was next to death when we brought him in and the doctors started his multiple surgeries as soon as they could (once a neurologist confirmed he was healthy enough to begin). It's been a week and he's now HOME with us, healing, and doing great (considering the horrible injuries and grueling healing process). He wasn't supposed to make it and he did because of these wonderful doctors. They all treated him like he was family. I can't say enough great things. Thank you SO MUCH for saving Derby's life!! Read Less

I loved this place so much! My fur baby had a bloody nose so I took him to his vet here in Clarksville. Our family vet recommended that we take Kayden to NVS right away. Wow, I'm so happy to have NVS as part of our family! The front desk ladies are the best and they are very friendly! The techs were knowledgeable and patient with my big baby Kayden. They have him sooooo much love and in turn, Kayden relaxed and began to trust them! The doc's took their time and answered every single question that I had! As I was fighting back the tears, the doc handed me a box of tissues! I will always use NVS now and forever! Read Less

My dog had an eye injury that was already seen by 3 vets and I was referred here because they thought she had head trauma. I waited 3 hours!!! I had let them also know that I had a death in the family and needed to go. They told me she didn't have trauma and gave her more meds! After paying 120 I waited another 30 minutes for them to bring me my dog! My vet did not understand why this place did that and still believes my dog is suffering head trauma. Needless to say I'm not going back ever! Read Less

This is by far one of the best emergency clinics I've ever taken my baby Genevieve to. She's an Abyssinian cat and they are notoriously difficult, but they were so good with her and took care of her immediately. I took Gen in for labored breathing at almost 2 AM and was incredibly shocked and saddened to hear that she had gone into heart failure. They were completely honest with me about it and left out no detail, even took me back to see her X-rays so I could see exactly what they were talking about. I ended up having to keep her overnight with them for four nights because they needed to drain her lungs of fluid and keep her in the oxygen tent. I have to say I was so scared of leaving her overnight, but even though it's true what they say that no news is good news, Dr. Long kept me updated twice a day, every single day! They did an echocardiogram and saw that one part of her heart is enlarged, but it's not the part that usually indicated congenital heart disease, so she may never slip into heart failure again! Gen is now comfortably breathing at home on medication. She's eating and drinking and going to the bathroom normally. Her heart disease will have to be monitored, but she will live comfortably, and I cannot thank the team at NVS more for saving my baby's life. As scared as I was, they were completely accommodating and so kind. Thank you, NVS!!! Gen says thank you too Read Less

I usually never write reviews but after our experience the last few days I have to. We brought Hawk our German Shepherd to NVS last week due to some breathing issues he was having. Dr. Holste and her staff were nothing short of amazing. They quickly ran tests and diagnosed Hawk so that his treatment could start immediately. There is no doubt he received the best care and my husband and I were always comforted to know he was being watched and loved on 24/7. We got an update everyday and they always welcomed us to visit while Hawk was there. Thankfully we were able to get our boy back home and he's on the road to recovery. We can't recommend this place enough! Thank you all for everything that you do! Read Less

Last year our Dachshund began having seizures. Our vet prescribed Phenobarbital, 1/2 a 15 mg tablet once a day. We actually started out at a quarter tablet, but after about 2 months ended up going to the prescribed amount. We did have occasional break through seizures, but didn't see them often. Last week he had 2 violent ones 3 days apart, while asleep. Our vet recommended increasing the dose to 1/2 a tab twice a day. The last week was quiet but we needed a neurologist to take a second look. Dr. House examined him & said that there appeared to be no neurologic issues & he appears to be otherwise healthy. She told us that his medication, for his weight, really should be increased to reach therapeutic levels. We questioned her regarding other health issues that could be at the root of his seizures & possible testing that could be done. She assured us that she is confident that upgrading his medication levels will alleviate most of the breakthrough seizures. Dr. House could easily have recommended expensive blood work, CT scan, MRI or spinal tap (one vet tried to pressure us into that last year). This speaks volumes regarding the character of these doctors, so many pet owners, like us, would be willing to pay for these services, but she gave her opinion of why she didn't feel it was necessary. Combine that with the overall cleanliness of the clinic & the friendly, knowledgeable staff & we would highly recommend this clinic.Read Less

I can't find the heart at the moment to explain why this place deserves more than 5 stars because it was a hard day to let our pup go, but when I can I will come back and tell you how good this place is for all they did to help before with trying to treat his cancer despite how late he became symptomatic all the way up to having to say goodbye today. Read Less

I don't live in Nashville or even close. I travelled 4 hours to come to this place. I have a long hair chihuahua. He has allergy issues and so at the time we were having some trouble with his ears. My local vet gave me some medicine to put in his ear, called Otomax. My family and I noticed that his hearing was gone one evening. It didn't matter what noise you made, he didn't hear it. Unfortunately, we didn't put 2 and 2 together that it could be the medicine clogging it until after we had given him 3-4 doses in each ear. We took him back to my regular vet office and they tried rinsing his ears with a saline solution and it didn't help. They ended up telling me that he was suffering from acute onset hearing loss and that there was nothing I could do. For me, hearing that was absolutely horrible. I was desperate for some help. I say all of that to make the point that I'm about to make. We found out about Nashville Veterinary Clinic and we made an appointment. The very day that we took him to see Nashville Vet Clinic, they were able to save his hearing! It made me so happy that I cried! Saving his hearing meant the world to me! I definitely recommend this place to anyone! The atmosphere was just unreal. It was so relaxed feeling. And all of the staff was very informative and helpful. We absolutely loved it!Read Less

Couldn't have asked for a friendlier staff. Very kind and willing to help no matter what. I had come in at two am with my first ever dog, they were super helpful on the phone as well as in person. Offers coffee and snacks. I will refer them to everyone as well as be back again if I need anything. Worth the drive from where ever you are coming from! Read Less

Very clean facility. Nice staff and Great doctors. After spending two nights at our local vet and being referred to NVS where our 7# Lilly Mae stayed another two nights, we were at the point of the very hard "quality of life decision." We had already informed Dr. Clark of our dreadful decision and within an hour Dr. Clark called me back, said she had never made this phone call to a family before after that decision had been made saying lets give Lilly Mae a little more time. Within that hour Lilly Mae had bounced back. And she has slowly gained her strength back and getting back to her happy, healthy and spunky self. Thank you so much Dr. Clark for that phone call. We were all amazed and so thankful. Dr. Clark literally saved the life of our sweet little Lilly Mae, our miracle dog!! They even gave her a bath before we brought her back home....its those little things that makes a place special. : )Read Less

The surgeons there are great but the techs need to go back to school.  I brought my pet here for surgery on a tumor and they accidentally sniped off the end of his tail.  On accident??!?  This would be malpractice with humans.  They of course failed to disclose this mistake prior to me paying and seeing my fur baby.   I am so happy the surgery went well and the surgeon did a great job but keep your animal away from the techs. I'm sure they have seen a furry tail before.  How do you just accidentally cut off a 1/2 inch of tail when removing bandages.  They didn't even offer to compensate or even refund the extra pain killers needed for cutting off part of the tail.  I'm glad my baby is alive and made it through surgery but that is just careless behavior and negligence and now my dog is in extra pain for issues that could have been avoided with care. Read Less

We have been referred to this clinic two times. Both because our older boxer has torn his ACL. Last year Dr. Roach did an amazing job fixing the first side. So we went back when it happened again on the other side. However, when Dr. Roach saw how our dog was walking this time, he knew something else was wrong. He said that he thought there was something Neurologically wrong with him. While this is something that came out of left field for us, it was an honest assessment from a doctor who could have just fixed what we went for. Instead he asked his colleague to squeeze us in because we lived over an hour away. The Neurologist examined our dog and he does in fact have a Neurological disorder that will leave him paralyzed within the next year or so. Dr. Roach informed us of the news and advised us he did not recommend the surgery because the outcome of our dogs condition would be paralysis in the end. It speaks volumes how he went out of his way to help us. He could have just done the very expensive surgery to get paid like some people do. Instead he saw something else wrong and asked another doctor to take a look even tho they were busy. Speaks volumes for the whole clinic. They are alway clean and amazingly nice! Would recommend them if you need an orthopedic surgeon for you pet!Read Less

We went here straight from our normal vet as our dog's bloodwork was at scary levels. They took me right in when I got there and the vets were extremely educated on what was going on- very thorough explanation of everything. Felt at ease leaving my pup there for the weekend for needed care. Love the 24 hour care so I didn't have to transfer my pup at night. Read Less

Phenomenal! We went at 4 am when a giant twig pierced the webbing of our cat's foot. The office was beautiful and sparkling clean and convenient to the freeway in a nice area. We walked straight in with no wait. Dr Good explained the situation and discussed our options, one simple and one much more involved. Instead of trying to "sell" us on the expensive one, he recommended the simpler one! Vets who genuinely care about the animal instead of the big bill immediately win my heart. We were in and out in 45 minutes and only paid $135 for the antibiotics and the treatment. If I didn't love my regular vet already, I would make him my vet without a doubt. A well deserved 5 stars. Read Less

Phenomenal! We went at 4 am when a giant twig pierced the webbing of our cat's foot. The office was beautiful and sparkling clean and convenient to the freeway in a nice area. We walked straight in with no wait. Dr Good explained the situation and discussed our options, one simple and one much more involved. Instead of trying to "sell" us on the expensive one, he recommended the simpler one! Vets who genuinely care about the animal instead of the big bill immediately win my heart. We were in and out in 45 minutes and only paid $135 for the antibiotics and the treatment. If I didn't love my regular vet already, I would make him my vet without a doubt. A well deserved 5 stars. Read Less

I had to rush one of my cats in last night. Not only is it an incredibly clean and great looking facility but the atmosphere was calm and under control. Sometimes at an ER vet there's an overbearing feeling of stress when you walk in the door but this was quite the opposite. Read Less

I came here for the first time tonight being an over sensitive dog mom. My ten year old dog was limping bad so I decided to bring him in and by the time we got back to the room he was acting way better. Instead of them doing x-rays that probably weren't needing and charging me for them the Dr. promised me they probably weren't necessary. Ever person I came in contact with was amazing. Hopefully I don't have another emergency with my dog but I would come right back here if I did. Read Less

I was there yesterday with my 11 1/2 year old Springer Spaniel. He has anal gland cancer. The Oncologist was super nice and explained so much to us. Surgery and chemo is the only things that will help. I'm not going to lie...it is expensive...but I understand why. I need to do this for him...he has been my best friend all these years..and I owe it to him to help. I meet with a surgeon tomorrow. I was very impressed with the knowledge this Dr. had..and everyone was extremely nice and I was not rushed at all. I hope my boy can have some more time to spend at the park. I believe surgery will be next week. I am so thankful for this Hospital. Read Less

Our pup Lola has had so many health issues, we had this place bookmarked since we moved here. In the last two weeks we have had to bring our dog in here multiple times and every time the staff has been very kind, efficient, thorough and accommodating. The doctors we saw (two general medicine vets and an internist) were very thorough in explaining medicines, procedures, etc and I am happy to say our pup is on the mend! I highly recommend this clinic for regular veterinary needs, but especially for emergency needs. Read Less

We took a very sick pet to this "urgent care" facility several years ago and had such a bad experience we have never been back regardless of any pet crisis we find ourselves in.  I have had dogs euthanized rather than take them back to this facility.  This place really should be investigated.  You may choose not to read further but don't say no one tried to warn you.Our dog was diagnosed with telescoping small intestines by our regular vet and underwent not one but two serious abdominal surgeries.  IV's had to be administered along with consistent meds so Sparky needed hospital care and we could not keep him at home.  Our regular vet stayed up late at her own office after hours to take extra special care of our very sick dog...but the weekend was approaching and other arrangements had to be made.  While still very fragile, our pup was at least stable.  It was the weekend and our vet recommended this facility for Sparky's care.  Our vet also sent detailed instructions and all the meds needed to help Sparky thru the weekend.  When we got to this facility, they of course promised to take good care of Sparky and to administer care as per our regular vet's instructions and also presented us with a very expensive price list and required us to sign a financial agreement before they would do anything.  We signed the agreement in good faith although it was going to be well over $1000.00 for the weekend care.  We thought with those prices Sparky would be in good hands.  We left him there for the weekend and to this day I struggle with guilt for leaving him there to suffer.  Cutting to the chase...we found out the next day that Sparky had laid there all night with no IV's and no meds being administered and constantly throwing up with nothing given for nausea.  Even though we had given them all the meds and instructions by our vet somehow they dropped the ball and did absolutely none of what they had agreed to and offered not even one thing to ease his suffering.  He suffered agony for that entire night and was alone with no comfort.  We ended up having to euthanize him because he had declined so much over night that they said he was beyond saving.  I would have chosen to euthanize him before had I known about the unforgivable lack of care he would experience at this place.  At any rate...I still have pain when I think about what my precious dog went through and try to discourage anyone from going there.  I hope one of these days they get exposed for their negligence and that they pay the price for the animals and pet owners who have suffered at their hands. Read Less

Our baby, Pepsi had surgery about 8 months ago and she is doing amazing!! Thank you so much to our vet Dr Roach who did a great job on her knee surgery and he really cared about her healing process! I would highly recommend NVS!! Read Less

Our vet in Hendersonville sent us to Nashville Vet Specialists.  They were compassionate and just wonderful.  Dr. Wang and all the technicians couldn't have been nicer.  Everything is explained and questions are answered.  They did not rush us through. Read Less

With a heavy heart I write this review as we've gotten to know NVS well. Our dog Winnie was diagnosed with lymphoma in May. Dr. Vancil and his tech Lindsay have been great. We knew once she was diagnosed that we would put her through chemo treatment immediately, and she responded positively right off the bat. Four months into her treatment and we've far exceeded their initial quote, and I do think there is a good bit of nickle and diming (i.e. $20 for Benadryl). Were it not for the excellent staff I would give 4 stars based on the exorbitant fees but Winnie loves going here and she feels great, so there's no price to put on that. I obviously hope no pet owner should ever have to be here, let alone on a regular basis but I feel some comfort in knowing that they care and are diligent.  Here is a smiling Winnie before check-in: Read Less

I hit a cat on the way home and I stopped to check on it. It was alive, my husband and I rushed him here and they were excellent. They took him right back to make sure his vitals and everything was stable. We had to wait a little while to speak with the vet but that's because he was in an emergency surgery. So I completely understand the wait. The vet let us know the cat was fine and didn't try to upsell us or make us get anything he didn't need. Turns out I just bumped his little noggin with my tire. The office visit was $89.00 which I felt for an emergency vet was very fair. All in all I don't have a single complaint and while I hope I never have to come back, I will if I need too. Side note: We named the kitty Simon and he is a wonderful house cat. Read Less

It is unfortunate that we had to discover this place but we have been very pleased with the experience. Dr. Vancil is great and explains things very well. The vet techs are amazing. And everything is so efficient. Absolutely no waiting!!! Read Less

Our dog nearly died because we took her took her to Nashville Veterinary Specialists. If you do not read the rest of this review, please at least consider taking your sweet pet somewhere else. We took our sweet dog, Ellie, to NVS because they were recommended by our vet and we trust her implicitly. It was a Friday night and our dog was in an Addisonian crisis after getting attacked by another dog. The treatment for this is steroids, to counteract her inability to produce them herself, and to support her blood pressure which can drop dangerously low. She had bite wounds but they were not life threatening. Her endocrine disorder is. We told the secretary, the tech, and Dr. Smith immediately upon arrival exactly what the problem was, and what she needed. We were told that steroids were not indicated in this situation but the recommendation was to leave Ellie overnight for stabilization. The first thing we were given was a price list of everything they anticipated Ellie would need, including surgery for her wounds. She absolutely did NOT need surgery for her wounds. Her wounds weren't going to kill her, but her Addison's disease would. We said no to surgery and, trusting that our pup was in good hands, left her there overnight for treatment. I received a call from Dr. Smith at 6am, telling me that they were having a hard time keeping Ellie's blood pressure up (at one point it had fallen to half what it should be), that they were continuing to push fluids and had her on a pain medicine drip (more fentanyl per hour than I typically give my human patients, and a medication that can severely lower blood pressure). She was concerned that Ellie's white blood cell count was low (this is expected in anyone on chronic steroid therapy, which Ellie is), and thought that she was septic. WHAT???!! Why on earth would my dog be septic? This is getting stupid. At this point I have lost all confidence in Dr. Stacey Smith, and began to speak to her not as a pet parent, but as the health care provider that I am. When she realized I knew what I was talking about she replied in a flat tone, "Oh, you're in healthcare?". I told here there is no indication that my dog is septic, and that if she's so concerned about Ellie's blood pressure then to take her off the Fentanyl drip and only give pain medication as needed. I also brought up the steroid Ellie desperately needed, which up to this point (9 hours later) she still hadn't received, and Dr. Smith continued to tell me it wasn't indicated in this situation. I wanted to tell her to pick up a book, or maybe do a google search on Addisonian crisis, but I remained professional and tried my best to remain respectful, knowing the only saving grace was that she had just handed off Ellie's care to the incoming doctor, and my vet would be in touch with them within an hour. Thankfully, our vet soon spoke to Dr. Clark, who knew exactly what to do for our sweet Ellie, and gave her the steroids she needed right away. A few hours later she was like a new dog and was able to come home. I am just sick thinking about what could have happened, and how close Dr. Smith came to killing our dog, all because she wouldn't listen to us, wouldn't admit she didn't know how to manage an Addisonian crisis, and couldn't bother to pick up a book to learn about it. We will NEVER bring any of our pets back here and will make sure all of the pet owners we know hear about our horrific experience. Read Less

After we discovered our dog Jubilee ingested a lot of chocolate, we did a quick Yelp search and called Nashville Veterinary Specialists Emergency Clinic to see if we should come in. Our call was received immediately and the receptionist provided sound advice, advising we could come in or we could potentially save money by calling the poison hotline.We opted to come in to take the safe route, and I'm so glad we did. It turns out our little Jubilee ate a very unsafe amount. They took us back within minutes and got her on the road to recovery. I was thoroughly impressed by the clean and nice facility and the warmth of the staff and Dr. Penn. When she stayed the night, Dr. Penn called us bright and early as promised. We weren't expecting the bill to be as much as it was, but that's because we've thankfully never been in another emergency situation. There was an error in our bill upon discharge, but I caught it and was able to get it corrected easily before we left. I would still highly recommend taking your pet here in an emergency situation! Read Less

A referral from our family vet took us here. Our dachshund-mix was having back trouble so they sent us to see Dr. House, a veterinary neurosurgeon. The office is set a little out of the way in the industrial area off Sidco Drive. We went inside and checked in. The ladies at the front desk were very friendly and had us fill out some paperwork. The lobby is quite large and we had a seat along the far wall. They provide sodas, waters, and coffee while you wait. The whole place is very clean and comfortable.While we were waiting to be seen, a woman came in with a dog who was unresponsive. She had called on the way in and they took the dog immediately back to triage while she completed some forms. They seemed to be very helpful in this scary situation.We were escorted back and answered some questions with the vet tech. She took my dog, Penny, to the back for some diagnostic tests, returned her, and Dr. House joined us shortly. Dr. House recommended we treat her at home for now. This was a big relief because it's easy to think surgeons are just going to want to suggest surgery. The bill was not cheap but the peace of mind was worth it. In the unfortunate circumstances you need these kinds of services, this is a great place to go. Read Less

We have used these guys twice and have been so impressed by them! This place is clean, the staff is very kind (and considering the level of stress I am sure they are under, I think this is fantastic) and the price is cry reasonable! Dr. Buford that is there on Sunday's is the absolute best!!! They also have an ICU unit there. They have people coming in to visit their sick pets and they are always so kind to them and they never rush them. I just love these guys!! Read Less

I cannot say enough good things about Nashville Veterinary Specialists Emergency Clinic. We had to bring our dog here last weekend after an acrobatic stunt had his back hurting. Dr. Buford set him up with the medications and the information we needed to get him back to his usual shenanigans. Within two days he was back to his usual level of crazy! And the entire visit with medications was less than $150 on a Sunday morning. They don't push tests they don't feel are necessary to the well being of your pet. They truly care and treat you and your pet with respect and utmost kindness. Today we had to meet my father here with his dog who has an injured leg. They took her back within only a couple of minutes and got her stabilized. I have been so impressed that I had to write this while I sit here in awe of these people. They have had several emergencies with phone calls upon phone calls since I have been sitting here. The staff never falters. They handle each person kindly and professionally giving them their undecided attention. A possible parvo case came in and the clinician took action immediately escorting the owner carrying the pup to a specific part of the building that I assume based on what I have witnessed that is designated for this exact type of emergency. Within seconds she had already cleaned the floor to prevent the spread of the possible condition. All the while they have guided pet parents into the family room for visitation. I have noticed they never rush the people visiting with their beloved family members in the ICU and give them privacy to enjoy a few moments together. I am beyond impressed and I am so thankful to live only five minutes away. I sleep better at night knowing that if one of my furbabies has an emergency we have the best place to go to! Read Less

Dr. Anderson and her night staff are truly some of the best. I can always trust them when just calling for advice or when caring for my emergency!! Dr. Fry, one of two internal medicine specialists, also pretty much rules. Read Less

Sending a GIANT thank you to the entire staff at Nashville Veterinary Specialists and Animal Emergency. Despite the odds, you all fought like hell, never gave up, pulled 24hr shifts, brought in soothing spa music (Heather) and saved our boy!!! Especially Vet, Doctor, Criticalist and Miracle-worker Extraordinaire, Dr. Andrea Monnig. We will never be able to thank you all enough! #savegus Read Less

Fantastic professional service, friendly folks, and a great facility. Expensive, but all emergency services like this are expensive. I would highly recommend this facility, and would even recommend you drive a little further to come here. I've been to others and they don't come close. Read Less

Amazing! I would 100% recommend NVS to a friend. Very friendly staff & talented doctors. Nice waiting area. They seem to be very aware of the environment as well. A lot of environmental friendly items throughout the building. Overall I had a great experience. Read Less