I'm sure the Drs are great, and they're in a good location and have parking and it's easy to book appointments and all that, but I recently brought my cat in the check if she has worms. I have small children crawling around my house so it's a big deal to me. The Dr said results would be in within a couple of days. Four days go by, no call. When I called to see if I missed their call, the desk worker said results weren't in yet. A little frustrated, I figure I'll give it a few more days. 9 days later, still no call. I called again to figure it out only to be told "results aren't in yet," so I knew something was up. I clarified the worm test I was expecting and she checks and, sure enough, results came back in the day after I took my cat in and I just never got a phone call. For a $220 appointment, I expect a darn phone call. Read Less

I cannot say enough about VCA Murphy Road Animal Hospital. As a first time dog mom I have had a lot of questions, and the staff has been so helpful. They are quick to respond, thorough, and truly care about all the pets (and the pet owners) that they treat. They will even give you a phone number to text pictures to if you think somethings is wrong with your pet. They are there for you and your pet at all times, and very reliable. They do great work. I never write reviews, but they truly deserve a 5 star. Thanks VCA team! -Nash & Colleen Slattery Read Less

My cat developed a bladder issue about four months ago. I visited the VCA vet many times during this period, and they were always very friendly. However, I have one experience that has left a bad taste in my mouth. In the course of two months, I paid for three bladder tests for my cat. The first two showed blood in the urine. I put my cat on a regime to help the bladder inflammation, but he kept peeing outside the litter box. When I got the third urine test, the test was meant to determine whether I should pay for an expensive X-ray, because I was worried that it might be something serious. The vet told me that the urine test revealed "Crystals" in the urine, which are a precursor to stones. I paid for the expensive X-ray, which showed nothing. Two months later, I was still treating my cat's pee problem as something medical, and trying all kinds of hormone therapies and switching out his food in case of allergies. I decided to get a second opinion from a different vet, Paws and Claws (which I recommend), and they looked at the records and told me that the last urine test showed no blood. This was news to me; the VCA vet had not told me this. In addition, the new vet said that the levels of crystals in the urine at the time of that test were perfectly normal. It turned out that the urine test showed that the bladder was no longer inflamed TWO MONTHS prior, and I had paid for an expensive x-ray for nothing. I don't know why the VCA vet failed to inform me that my cat was now healthy and no longer in pain. I want to believe that maybe she was just being lazy or forgot about my history. I am not sure, but this experience has left a bad taste in my mouth. Read Less

Made a reservation for 2 possibly 3 nights, with special circumstances my old dog may bite, wanted to come walk and feed him daily, as we are in hospital less than 3 miles away. Their insurance will not allow owners in kennel, which is b.s. have worked in them b4. So now I have to try to keep my husband in hospital after major back surgery dog in car... and they are sorry, never should have accepted the reservation as they were told UPFRONT. Read Less

We had a bad surgery, wrong stitches, a horrible infection and the vet NEVER called us back AND NEVER told us our dog had cancer. Even when I called to cancel the appointment to get stitched removed, they didn't ask why, didn't ask how he was doing and again the vet NEVER ever called us. We ended up at Brentwood Veterinary Clinic who were amazing and saved our dog's life. Murphy Road is too busy to give the personal attention that we all want for our pets. Read Less

The vet's office is usually a pretty stressful place for Izzie (my pup) and I. The staff was great and very friendly (despite Izzie's constant barking). A special thank you to Dr. Graves and his vet tech - they were very knowledgeable and treated Izzie with respect. I couldn't have asked for a better experience. Thanks again! Read Less

I'm a first time dog owner and they really help me feel at ease. I adopted an older dog on a whim and he's had some health issues but the vets and staff here are so great and helpful! Just tonight I called at 7 because he was having a seizure, and they told me to come on in and that they're open till 8! Which saved me a trip to the ever so expensive and sub par service emergency vet. The care club here is also a great option too that helps ease the burden of cost. While I'm sure there are cheaper vets out there, the service here is unbeatable and worth the price. Read Less

Deeply appreciative and very much grateful for VCA Murphy Road Animal Hospital and the staff who treated us so warmly. Especially thankful for Dr. Graves who answered any and all of our questions with such kindness and professionalism! Read Less

I have three rescues that I bring here and we love Murphy Road. As many others have said, the prices are very high here; however, when I attempted to save money and seek help with my pups elsewhere I ended up just paying double going back to them after being so disappointed with the other vets service. It's pricey, but to me it's worth the money! Read Less

The care is excellent. The staff is warm and professional. The price is OUTRAGEOUS. Worst prices I have found in Nashville. They want $750-900 for extractions of 2 teeth on my cat. I have called 3 other places in the same part of town and nobody quotes over $500 for extraction of these 2 teeth. Screening labs and EKG before the procedure? We don't even do that on humans...not even on children. Read Less

I took both my kitten and dog in for vaccinations and checkups. They took great care to make sure both were comfortable and loved during exam. I scheduled more procedures for the both of them. They were able to offer me the same appointment time for both of them. This makes appointments so much more convenient. Thank you Murphy Road Animal Hospital for being so kind and considerate. Read Less

The post below is obviously done by a paranoid lunatic. I highly doubt you were judged by your career and if you have a problem with what you do that's on you. They have always taken great care of my pup and I trust them entirely. Read Less

The post below is obviously done by a paranoid lunatic. I highly doubt you were judged by your career and if you have a problem with what you do that's on you. They have always taken great care of my pup and I trust them entirely. Read Less

awesome place! I love the fact that the staff is so energetic. It can be busy from time to time but I normally wait wayyyy longer for a human doctors appointment of my own and it goes to show that other people enjoy the service they get too. The prices are pretty good as well for the great service you get. I've called around to other clinics and Murphy Road was the most affordable without being concerningly cheap. I love murphy road animal hospital I would never bring my pet anywhere else :) Read Less

Worst experience ever. Filled out pet records online and over the phone. I get to the appointment staff doesn't even acknowledge anyone in the lobby. Then they asked my occupation on a form and were judgmental because I work in social media marketing which is weird a vet would need to know your career to begin with....my dogs started acting really weird in the office and panicking which they have never done at any vets place we have been to before. They didn't even put us into a room when they weren't busy at all so I took my dogs outside but it's near a busy road so I waited 30 minutes AFTER MY SCHEDULED APPOINTMENT and they still did not call us back in so I left. After leaving the office today they keep calling and flooding my inbox with voicemails that I'm not even going to listen to because the whole experience was stressful enough. I wish they were that attentive when I was in the office. You all need new staff at the receptionist desk because they all act like they are out of it and can't answer simple questions a middle schooler would know... so I would never be comfortable entrusting my animals with you. Read Less

While in town visiting a college friend, my rescue, Strider, was having serious gastrointestinal issues and I had to make an emergency visit to have him seen while in Nashville recently. The doctors and staff at Murphy Road were amazing. They fit me into the schedule quickly and resolved Strider's issues so that we could get back on the road to NC. Read Less

I adopted a puppy from Love at First Sight which connects you to Murphy Road for their first year of vet visits. I've loved the paws plan and all of my visits with the staff at Murphy Road.Everyone has been friendly, kind, and very transparent about any costs. This will remain my vet for as long as I live in Nashville. Read Less

The vets are good but the value is questionable for the Nashville area. For example, a neuter for a small boy dog they charge $400-600 for a neuter! They'll say they have them all day and provide lots of high quality medicine but so do most animal hospitals. Goodlettesville is $115 and just as good. Including required physical. Belle Meade is even a couple hundred cheaper on surgeries. However, my complaint is their deceivingness. Expect to pay a lot more than you think. Last example, my other dog had cancer. Murphy road said it would be $800 to have a mass removed. The bill arrives and its $1250. I explained that we had agree on $800 and we were able to work it out. Read Less