Key City Veterinary Clinic
Abilene, Texas
General Info
The healthcare appointments at Key City Veterinary Clinic in Abilene follow a system of progressive care that adapts to each pet's evolving health requirements. New patients start their medical journey by having their symptoms behaviors dietary habits and past diagnoses examined. The examination proceeds through a complete physical assessment which investigates weight measurements alongside oral health evaluations and posture checks while also inspecting skin conditions and detecting breathing or heartbeat irregularities. The team searches for both clear and hidden indicators that suggest emerging or persistent conditions especially in pets that have not undergone recent examinations. Key City Veterinary Clinic provides fundamental services which include heartworm prevention alongside fecal and blood screening and dental checks as well as nutritional guidance. The clinic formulates treatment approaches for persistent itching joint issues digestive disturbances and fatigue by examining test results alongside long-term patient outcomes. Owners get detailed follow-up instructions along with medication schedules and behavior tracking guidelines for the period between visits. Digital record maintenance ensures seamless continuity for checkups across multi-pet households and when seeking second opinions. Numerous Abilene families schedule ongoing wellness evaluations alongside post-treatment assessments to coincide with seasonal changes and age-related health risks. Key City Veterinary Clinic maintains a steadfast commitment to monitoring progress while valuing owner feedback and ensuring clarity throughout every stage. Through its focus on communication and proactive prevention measures, the clinic enables Texas pets to achieve healthier lives while maintaining a manageable care experience for their families.
Services
Boarding
Dental
Surgery
Ultrasound
Vaccinations
Reviews
Derick Robinson or Elisha Wright
17 Jul 2018
REPORT
Our Tootie is an old (13-16 year old) cat and she had an eye infection so we were referred to Key City Veterinary Clinic and set up an appointment and Dr. Parker was really good to her. She sent us ho...
Our Tootie is an old (13-16 year old) cat and she had an eye infection so we were referred to Key City Veterinary Clinic and set up an appointment and Dr. Parker was really good to her. She sent us home with some antibiotics and some immune boosters and now she has a little more pep in her step. Tootie still has some ailments but on our next appointment, I do trust that Dr. Parker can help her out again.
Adalia Provance
14 Jul 2018
REPORT
Great staff. Vets are the best! Recently lost my baby to cancer and they were great during the process and afterwards. I can not say enough about them and their business. I would recommend them to any...
Great staff. Vets are the best! Recently lost my baby to cancer and they were great during the process and afterwards. I can not say enough about them and their business. I would recommend them to anyone!!
Cierra Key
3 Jul 2018
REPORT
Great experience with the doctor and technician we saw! They were very informative, professional, and friendly!
Unfortunately...I can not say the same for one of the women at the front desk. The blo...
Great experience with the doctor and technician we saw! They were very informative, professional, and friendly!
Unfortunately...I can not say the same for one of the women at the front desk. The blonde who was helping me run through numbers for a procedure I was inquiring about was sweet and helpful. But the other woman (not knowing it was my dog) was going on and on about my dog's name saying things like "Oh my gosh, Daisey Duke?? Really? Seriously?" It was very unprofessional, rude, and snarky. I didnt realize naming my dog that would be so upsetting to her. She clearly had no idea that it was my dog she was talking about because the woman helping me subtlety showed her the paper trying to get her to stop talking. Wish I could give five stars, but that definitely put a damper on the whole experience.
James Hobbs
6 Apr 2018
REPORT
I thank they did the job.
Molly Turnbow
1 Apr 2018
REPORT
Great Vet
Carolyn Davis
28 Jan 2018
REPORT
The best place to take your pet for care. Very caring Dr Kim Lewis.
Connor Cariker
12 Dec 2017
REPORT
Only veterinarian in town I trust with my animals. Dr. Lewis and staff and knowledgeable and friendly. You can tell they genuinely care.
Betty B.
10 Nov 2017
REPORT
Doctor Natalie Matthews and staff were absolutely wonderful, loving and caring, in the medical care they provided to both of my dogs. (My baby Skylar and my baby Hunter) Skylar and Hunter lived longer...
Doctor Natalie Matthews and staff were absolutely wonderful, loving and caring, in the medical care they provided to both of my dogs. (My baby Skylar and my baby Hunter) Skylar and Hunter lived longer than their expected years, because of the professional, loving medical care they received from Dr Natalie and staff. I cannot day enough good about this crew!! They are the BEST!! When I have another dog, I will ONLY entrust his/her medical care to Dr Natalie Matthews and staff!!Betty Boeshart
Becky S.
8 Oct 2017
REPORT
Dr. Lewis, Dr. Matthews and their whole office staff were very kind & professional when our dog became ill while we were visiting Abilene. They kept us updated each day. They showed us the prices upf...
Dr. Lewis, Dr. Matthews and their whole office staff were very kind & professional when our dog became ill while we were visiting Abilene. They kept us updated each day. They showed us the prices upfront. Very caring and loving with our dog.
Darla Moore
30 Jun 2017
REPORT
I have used this boardung facility many times in the past and no problems. This time my dog came home with matted fur balls and ticks. I had to take him to my vet for an acute condition and ??ear in...
I have used this boardung facility many times in the past and no problems. This time my dog came home with matted fur balls and ticks. I had to take him to my vet for an acute condition and ??ear infection. While waiting on the Dr., a tick fell off on the floor, alive and crawling. Another thing,the Key City staff waited until I was dropping my dog off to tell me that my dog needed the new H3N2 flu injection in order to board there,and return 3 weeks later for the continued series of injections. I understand it was for safety BUT even after they called me to confirm and while on making the reservation they said he was good on immunizations, I was thoroughly upset; i don't live in Abilene. I could have had it done by my own vet but I had NO CHOICE at this time because I needed the boarding. It was very, very UNPROFESSIONAL and unfair to me. I felt manipulated at that point. NEVER AGAIN will I use them for boarding. HORRIBLE and expensive experience as a result
Kerry B.
12 Jun 2017
REPORT
We presented requesting an x-ray which they denied, but instead ordered blood work (to be sent to A&M) and other tests, allowing us to invest $1000 in care of our terminally ill kitty. Then on the fo...
We presented requesting an x-ray which they denied, but instead ordered blood work (to be sent to A&M) and other tests, allowing us to invest $1000 in care of our terminally ill kitty. Then on the follow-up visit, finally did the x-ray as we originally requested, which is all we would have needed because there the tumor was found. Additionally, two separate times I called to give a condition report, and could not get a vet to return my call!! Wow. I will never take another pet of mine there. They obviously care more about running up your bill than about your animal!
Joyceann S.
4 May 2017
REPORT
My husband and I had another dog when we first started going here probably eight years ago, and we really liked/like Dr. Amanda, and the staff they had on hand at the time. especially Becky Scheible!E...
My husband and I had another dog when we first started going here probably eight years ago, and we really liked/like Dr. Amanda, and the staff they had on hand at the time. especially Becky Scheible!Eventually Abigail passed away but she was very well taken care of by Dr. Amanda and the staff during her final day at the clinic. so then when we got another dog, we also went there.They had a few different staff members but they are still friendly and still helpful and Dr. Amanda is still wonderful!! But their prices go higher, and not only do they charge for the shots, the tags,whatever you need, but there's also an office visit which is costly.I understand there are different doctors at this clinic so there needs to be a fee, but maybe that could be lowered along with some of the other prices for services. I do have to say however I was not impressed with the back area where they keep the animals. It is a little cramped. well actually it's very cramped, and a little smelly. Otherwise I highly recommend Key City Veterinarian on East South 11th.
Emily Westfall-Buck
1 Mar 2017
REPORT
Only used them for my cat to get spayed. I wasn't pleased with the way it was ran. Didn't tell me much before she went in for surgery. Charged for every little thing. I won't be recommending them to a...
Only used them for my cat to get spayed. I wasn't pleased with the way it was ran. Didn't tell me much before she went in for surgery. Charged for every little thing. I won't be recommending them to anyone.
Jessica Monsivaiz
2 Nov 2016
REPORT
They are very good with both my dogs and able to get them in and out in a timely manner.
Courtney K
17 Nov 2015
REPORT
I had never used this vet until one day my shih tzu was attacked my our neighbor dogs, frantically I drove to the closest vet I could find and asked for help in tears. They immediately took my dog in ...
I had never used this vet until one day my shih tzu was attacked my our neighbor dogs, frantically I drove to the closest vet I could find and asked for help in tears. They immediately took my dog in to try and save her life. Unfortunately her injuries to too severe and she couldn't be saved. The lady at the desk said it would cost X amount of money but at the time I didn't have any and my husband was just coming back from an out of the country trip. I offered to go to base to get his credit card, and I apologized but I was a mess, but they waived the fee, and consoled me. Never have I gotten such amazing service or kindness from a business that I didn't even pay for. I vowed to bring my other dogs there for as long as I live in Abilene and they have not let me down since.
Jon Newman
18 Jun 2015
REPORT
How anyone can not love this clinic and its staff is beyond me. We have used them for our pets from the first day we moved to Abilene. We have shared tears and laughter and hugs with these folks. Thei...
How anyone can not love this clinic and its staff is beyond me. We have used them for our pets from the first day we moved to Abilene. We have shared tears and laughter and hugs with these folks. Their high level of care and concern are why we continue to use them even though we have moved some 50 miles away. They are by far the best Vets that we have ever used and we highly recommend them.
David Landers
29 Jan 2014
REPORT
Dr. Lewis, Becky, and the rest of the staff are always great helping us with pets we are moving at AirVets Pet Relocation. They are always friendly, prompt, and attentive. We'll definitely refer our...
Dr. Lewis, Becky, and the rest of the staff are always great helping us with pets we are moving at AirVets Pet Relocation. They are always friendly, prompt, and attentive. We'll definitely refer our clients here in the future!
Amanda Waddington
21 Sep 2012
REPORT
THIS PLACE IS A JOKE!!!!I HAVE A 18 YEAR OLD CAT IN KIDNEY FAILURE,WELL MY HUSBAND TOOK HER ON A FRIDAY AT,11 AM AND THEY SAID"YOU HAVE TO HAVE A APP''.,SO THEY MADE ONE FOR 2PM THAT DAY,WELL AT 2 WE ...
THIS PLACE IS A JOKE!!!!I HAVE A 18 YEAR OLD CAT IN KIDNEY FAILURE,WELL MY HUSBAND TOOK HER ON A FRIDAY AT,11 AM AND THEY SAID"YOU HAVE TO HAVE A APP''.,SO THEY MADE ONE FOR 2PM THAT DAY,WELL AT 2 WE WERE INFORMED IF SHE NEEDED A IV THERE WASNT A VET THERE,AND SHE COULDNT STAY ALL NIGHT,AND SHE NEEDED TO BE SEDATED,THEY COULD HAVE TOLD US THIS AT 11 PM,ITS HARD TO GET A VET ON FRI,AFTER 5 YOU CANNOT....SO I DONT KNOW WHAT THEY ARE DOING,YOU COULD NOT PAY ME TO EVER TAKE MY PETS THERE,ILL STICK TO DR.ELLIS HE IS GREAT,KEY CITY WAS CLOSE IS WHY WE RAN THERE!!!
A Google User
16 Feb 2012
REPORT
Our cat suffered a injury cut on Wednesday Feb 15, 2012 around 5pm. We called this Vet clinic, which we've been using for 6 years now, to let them know about our cat's situation.
They said to bring ...
Our cat suffered a injury cut on Wednesday Feb 15, 2012 around 5pm. We called this Vet clinic, which we've been using for 6 years now, to let them know about our cat's situation.
They said to bring him in. We drove over, went up to the counter and we were told that they needed to see if they would take him. We immediately were surprised and concern with "take him???".
They said to bring him in!!! Next thing, the young lady at the counter, oblivious to common sense, said that they would only exam him and send us over to the emergency clinic. What? Young lady at the counter said that they did allowed a time to bring him in, but it was close to 6pm (5:35pm) and our allowed time had passed. We immediately asked if they accounted for getting in the car and driving here! Young lady; "I'm just telling you what the Vet said". Hello? Did you guys didn't account for drive time? We weren't thinking to call Air Flight to bring the cat over!
All in all, no help, no care, and the service of "oh well".
The service we received was absolutely poor and inconsiderate. We will never use that place again.
We will tell our story to as many folks as we can too.
Book an Appointment
FAQs
Where is Key City Veterinary Clinic located?
Key City Veterinary Clinic is located at 318 E South 11th St, NULL, Abilene,NULL 79602. It's easily accessible to pet owners in the Abilene area and surrounding communities.
What time does Key City Veterinary Clinic open and close each day?
Key City Veterinary Clinic is open Monday 07:30 AM - 17:30 PM, Tuesday 07:30 AM - 17:30 PM, Wednesday 07:30 AM - 17:30 PM, Thursday 07:30 AM - 17:30 PM, Friday 07:30 AM - 17:30 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Key City Veterinary Clinic?
You can book an appointment online with Key City Veterinary Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Key City Veterinary Clinic offer?
Key City Veterinary Clinic in Abilene offers a range of veterinary services, including Boarding, Dental, Surgery, Ultrasound, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Key City Veterinary Clinic offer vaccinations for pets?
Yes, Key City Veterinary Clinic provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Abilene clinic.
Does Key City Veterinary Clinic offer pet dental care?
Absolutely. Key City Veterinary Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Key City Veterinary Clinic provide boarding or kennel services?
Yes, Key City Veterinary Clinic has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Key City Veterinary Clinic?
Key City Veterinary Clinic provides spaying and neutering services for pets. Their veterinary team in Abilene has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
07:30AM-17:30PM
Tuesday
Tue
07:30AM-17:30PM
Wednesday
Wed
07:30AM-17:30PM
Thursday
Thu
07:30AM-17:30PM
Friday
Fri
07:30AM-17:30PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Key City Veterinary Clinic
Abilene, Texas
General Info
The healthcare appointments at Key City Veterinary Clinic in Abilene follow a system of progressive care that adapts to each pet's evolving health requirements. New patients start their medical journey by having their symptoms behaviors dietary habits and past diagnoses examined. The examination proceeds through a complete physical assessment which investigates weight measurements alongside oral health evaluations and posture checks while also inspecting skin conditions and detecting breathing or heartbeat irregularities. The team searches for both clear and hidden indicators that suggest emerging or persistent conditions especially in pets that have not undergone recent examinations. Key City Veterinary Clinic provides fundamental services which include heartworm prevention alongside fecal and blood screening and dental checks as well as nutritional guidance. The clinic formulates treatment approaches for persistent itching joint issues digestive disturbances and fatigue by examining test results alongside long-term patient outcomes. Owners get detailed follow-up instructions along with medication schedules and behavior tracking guidelines for the period between visits. Digital record maintenance ensures seamless continuity for checkups across multi-pet households and when seeking second opinions. Numerous Abilene families schedule ongoing wellness evaluations alongside post-treatment assessments to coincide with seasonal changes and age-related health risks. Key City Veterinary Clinic maintains a steadfast commitment to monitoring progress while valuing owner feedback and ensuring clarity throughout every stage. Through its focus on communication and proactive prevention measures, the clinic enables Texas pets to achieve healthier lives while maintaining a manageable care experience for their families.
Business Hours
Monday
07:30AM-17:30PM
Tuesday
07:30AM-17:30PM
Wednesday
07:30AM-17:30PM
Thursday
07:30AM-17:30PM
Friday
07:30AM-17:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Dental
Surgery
Ultrasound
Vaccinations
Reviews
Derick Robinson or Elisha Wright
17 Jul 2018
Our Tootie is an old (13-16 year old) cat and she had an eye infection so we were referred to Key City Veterinary Clinic and set up an appointment and Dr. Parker was really good to her. She sent us ho...
Our Tootie is an old (13-16 year old) cat and she had an eye infection so we were referred to Key City Veterinary Clinic and set up an appointment and Dr. Parker was really good to her. She sent us home with some antibiotics and some immune boosters and now she has a little more pep in her step. Tootie still has some ailments but on our next appointment, I do trust that Dr. Parker can help her out again.
Adalia Provance
14 Jul 2018
Great staff. Vets are the best! Recently lost my baby to cancer and they were great during the process and afterwards. I can not say enough about them and their business. I would recommend them to any...
Great staff. Vets are the best! Recently lost my baby to cancer and they were great during the process and afterwards. I can not say enough about them and their business. I would recommend them to anyone!!
Cierra Key
3 Jul 2018
Great experience with the doctor and technician we saw! They were very informative, professional, and friendly!
Unfortunately...I can not say the same for one of the women at the front desk. The blo...
Great experience with the doctor and technician we saw! They were very informative, professional, and friendly!
Unfortunately...I can not say the same for one of the women at the front desk. The blonde who was helping me run through numbers for a procedure I was inquiring about was sweet and helpful. But the other woman (not knowing it was my dog) was going on and on about my dog's name saying things like "Oh my gosh, Daisey Duke?? Really? Seriously?" It was very unprofessional, rude, and snarky. I didnt realize naming my dog that would be so upsetting to her. She clearly had no idea that it was my dog she was talking about because the woman helping me subtlety showed her the paper trying to get her to stop talking. Wish I could give five stars, but that definitely put a damper on the whole experience.
James Hobbs
6 Apr 2018
I thank they did the job.
Molly Turnbow
1 Apr 2018
Great Vet
Carolyn Davis
28 Jan 2018
The best place to take your pet for care. Very caring Dr Kim Lewis.
Connor Cariker
12 Dec 2017
Only veterinarian in town I trust with my animals. Dr. Lewis and staff and knowledgeable and friendly. You can tell they genuinely care.
Betty B.
10 Nov 2017
Doctor Natalie Matthews and staff were absolutely wonderful, loving and caring, in the medical care they provided to both of my dogs. (My baby Skylar and my baby Hunter) Skylar and Hunter lived longer...
Doctor Natalie Matthews and staff were absolutely wonderful, loving and caring, in the medical care they provided to both of my dogs. (My baby Skylar and my baby Hunter) Skylar and Hunter lived longer than their expected years, because of the professional, loving medical care they received from Dr Natalie and staff. I cannot day enough good about this crew!! They are the BEST!! When I have another dog, I will ONLY entrust his/her medical care to Dr Natalie Matthews and staff!!Betty Boeshart
Becky S.
8 Oct 2017
Dr. Lewis, Dr. Matthews and their whole office staff were very kind & professional when our dog became ill while we were visiting Abilene. They kept us updated each day. They showed us the prices upf...
Dr. Lewis, Dr. Matthews and their whole office staff were very kind & professional when our dog became ill while we were visiting Abilene. They kept us updated each day. They showed us the prices upfront. Very caring and loving with our dog.
Darla Moore
30 Jun 2017
I have used this boardung facility many times in the past and no problems. This time my dog came home with matted fur balls and ticks. I had to take him to my vet for an acute condition and ??ear in...
I have used this boardung facility many times in the past and no problems. This time my dog came home with matted fur balls and ticks. I had to take him to my vet for an acute condition and ??ear infection. While waiting on the Dr., a tick fell off on the floor, alive and crawling. Another thing,the Key City staff waited until I was dropping my dog off to tell me that my dog needed the new H3N2 flu injection in order to board there,and return 3 weeks later for the continued series of injections. I understand it was for safety BUT even after they called me to confirm and while on making the reservation they said he was good on immunizations, I was thoroughly upset; i don't live in Abilene. I could have had it done by my own vet but I had NO CHOICE at this time because I needed the boarding. It was very, very UNPROFESSIONAL and unfair to me. I felt manipulated at that point. NEVER AGAIN will I use them for boarding. HORRIBLE and expensive experience as a result
Kerry B.
12 Jun 2017
We presented requesting an x-ray which they denied, but instead ordered blood work (to be sent to A&M) and other tests, allowing us to invest $1000 in care of our terminally ill kitty. Then on the fo...
We presented requesting an x-ray which they denied, but instead ordered blood work (to be sent to A&M) and other tests, allowing us to invest $1000 in care of our terminally ill kitty. Then on the follow-up visit, finally did the x-ray as we originally requested, which is all we would have needed because there the tumor was found. Additionally, two separate times I called to give a condition report, and could not get a vet to return my call!! Wow. I will never take another pet of mine there. They obviously care more about running up your bill than about your animal!
Joyceann S.
4 May 2017
My husband and I had another dog when we first started going here probably eight years ago, and we really liked/like Dr. Amanda, and the staff they had on hand at the time. especially Becky Scheible!E...
My husband and I had another dog when we first started going here probably eight years ago, and we really liked/like Dr. Amanda, and the staff they had on hand at the time. especially Becky Scheible!Eventually Abigail passed away but she was very well taken care of by Dr. Amanda and the staff during her final day at the clinic. so then when we got another dog, we also went there.They had a few different staff members but they are still friendly and still helpful and Dr. Amanda is still wonderful!! But their prices go higher, and not only do they charge for the shots, the tags,whatever you need, but there's also an office visit which is costly.I understand there are different doctors at this clinic so there needs to be a fee, but maybe that could be lowered along with some of the other prices for services. I do have to say however I was not impressed with the back area where they keep the animals. It is a little cramped. well actually it's very cramped, and a little smelly. Otherwise I highly recommend Key City Veterinarian on East South 11th.
Emily Westfall-Buck
1 Mar 2017
Only used them for my cat to get spayed. I wasn't pleased with the way it was ran. Didn't tell me much before she went in for surgery. Charged for every little thing. I won't be recommending them to a...
Only used them for my cat to get spayed. I wasn't pleased with the way it was ran. Didn't tell me much before she went in for surgery. Charged for every little thing. I won't be recommending them to anyone.
Jessica Monsivaiz
2 Nov 2016
They are very good with both my dogs and able to get them in and out in a timely manner.
Courtney K
17 Nov 2015
I had never used this vet until one day my shih tzu was attacked my our neighbor dogs, frantically I drove to the closest vet I could find and asked for help in tears. They immediately took my dog in ...
I had never used this vet until one day my shih tzu was attacked my our neighbor dogs, frantically I drove to the closest vet I could find and asked for help in tears. They immediately took my dog in to try and save her life. Unfortunately her injuries to too severe and she couldn't be saved. The lady at the desk said it would cost X amount of money but at the time I didn't have any and my husband was just coming back from an out of the country trip. I offered to go to base to get his credit card, and I apologized but I was a mess, but they waived the fee, and consoled me. Never have I gotten such amazing service or kindness from a business that I didn't even pay for. I vowed to bring my other dogs there for as long as I live in Abilene and they have not let me down since.
Jon Newman
18 Jun 2015
How anyone can not love this clinic and its staff is beyond me. We have used them for our pets from the first day we moved to Abilene. We have shared tears and laughter and hugs with these folks. Thei...
How anyone can not love this clinic and its staff is beyond me. We have used them for our pets from the first day we moved to Abilene. We have shared tears and laughter and hugs with these folks. Their high level of care and concern are why we continue to use them even though we have moved some 50 miles away. They are by far the best Vets that we have ever used and we highly recommend them.
David Landers
29 Jan 2014
Dr. Lewis, Becky, and the rest of the staff are always great helping us with pets we are moving at AirVets Pet Relocation. They are always friendly, prompt, and attentive. We'll definitely refer our...
Dr. Lewis, Becky, and the rest of the staff are always great helping us with pets we are moving at AirVets Pet Relocation. They are always friendly, prompt, and attentive. We'll definitely refer our clients here in the future!
Amanda Waddington
21 Sep 2012
THIS PLACE IS A JOKE!!!!I HAVE A 18 YEAR OLD CAT IN KIDNEY FAILURE,WELL MY HUSBAND TOOK HER ON A FRIDAY AT,11 AM AND THEY SAID"YOU HAVE TO HAVE A APP''.,SO THEY MADE ONE FOR 2PM THAT DAY,WELL AT 2 WE ...
THIS PLACE IS A JOKE!!!!I HAVE A 18 YEAR OLD CAT IN KIDNEY FAILURE,WELL MY HUSBAND TOOK HER ON A FRIDAY AT,11 AM AND THEY SAID"YOU HAVE TO HAVE A APP''.,SO THEY MADE ONE FOR 2PM THAT DAY,WELL AT 2 WE WERE INFORMED IF SHE NEEDED A IV THERE WASNT A VET THERE,AND SHE COULDNT STAY ALL NIGHT,AND SHE NEEDED TO BE SEDATED,THEY COULD HAVE TOLD US THIS AT 11 PM,ITS HARD TO GET A VET ON FRI,AFTER 5 YOU CANNOT....SO I DONT KNOW WHAT THEY ARE DOING,YOU COULD NOT PAY ME TO EVER TAKE MY PETS THERE,ILL STICK TO DR.ELLIS HE IS GREAT,KEY CITY WAS CLOSE IS WHY WE RAN THERE!!!
A Google User
16 Feb 2012
Our cat suffered a injury cut on Wednesday Feb 15, 2012 around 5pm. We called this Vet clinic, which we've been using for 6 years now, to let them know about our cat's situation.
They said to bring ...
Our cat suffered a injury cut on Wednesday Feb 15, 2012 around 5pm. We called this Vet clinic, which we've been using for 6 years now, to let them know about our cat's situation.
They said to bring him in. We drove over, went up to the counter and we were told that they needed to see if they would take him. We immediately were surprised and concern with "take him???".
They said to bring him in!!! Next thing, the young lady at the counter, oblivious to common sense, said that they would only exam him and send us over to the emergency clinic. What? Young lady at the counter said that they did allowed a time to bring him in, but it was close to 6pm (5:35pm) and our allowed time had passed. We immediately asked if they accounted for getting in the car and driving here! Young lady; "I'm just telling you what the Vet said". Hello? Did you guys didn't account for drive time? We weren't thinking to call Air Flight to bring the cat over!
All in all, no help, no care, and the service of "oh well".
The service we received was absolutely poor and inconsiderate. We will never use that place again.
We will tell our story to as many folks as we can too.
FAQs
Where is Key City Veterinary Clinic located?
Key City Veterinary Clinic is located at 318 E South 11th St, NULL, Abilene,NULL 79602. It's easily accessible to pet owners in the Abilene area and surrounding communities.
What time does Key City Veterinary Clinic open and close each day?
Key City Veterinary Clinic is open Monday 07:30 AM - 17:30 PM, Tuesday 07:30 AM - 17:30 PM, Wednesday 07:30 AM - 17:30 PM, Thursday 07:30 AM - 17:30 PM, Friday 07:30 AM - 17:30 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Key City Veterinary Clinic?
You can book an appointment online with Key City Veterinary Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Key City Veterinary Clinic offer?
Key City Veterinary Clinic in Abilene offers a range of veterinary services, including Boarding, Dental, Surgery, Ultrasound, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Key City Veterinary Clinic offer vaccinations for pets?
Yes, Key City Veterinary Clinic provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Abilene clinic.
Does Key City Veterinary Clinic offer pet dental care?
Absolutely. Key City Veterinary Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Key City Veterinary Clinic provide boarding or kennel services?
Yes, Key City Veterinary Clinic has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Key City Veterinary Clinic?
Key City Veterinary Clinic provides spaying and neutering services for pets. Their veterinary team in Abilene has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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CLAIM IT HEREIncorrect information? Let us know