They absolutely botched my bird!! I am beyond upset!! I wanted his wings clipped.....NOT be wingless!!! My poor bird tried to glide off his cage and fell instead. He was flapping his wings and just fell. They cut so much of his wings there aren't any!!!! I am never going back!! Absolutely aweful!!! Read Less

We have taken all 3 of our dogs there and we have had nothing but great service. The staff are very attentive and helpful and best of all my pets don't mind walking through the door; I've been to other clinics where my dog was terrified to even get out the car. Read Less

We have taken all 3 of our dogs there and we have had nothing but great service. The staff are very attentive and helpful and best of all my pets don't mind walking through the door; I've been to other clinics where my dog was terrified to even get out the car. Read Less

I changed from another vet, who charged an arm and a leg plus sent home ticks (YES TICKS) with the medicine for my dog. Acoma (on the other hand) took very good care of my dog and they are very compassionate, which more than I can say for the young vet that saw my dog and wouldn't even come out to see me when I had a problem (in other word's - wouldn't look you in the eye except to tak your money). Acoma Vet will meet you head on and answer all your questions, AND look you in the eye no matter what. That is a great person and a vet! Read Less

Great experience with my visit here. The staff was very polite. My dogs were staying here boarding and were seen by the doctor and groomed before they went home. The grooming was good, and the manager very helpful and knowledgeable with my pets condition. Will definitely be back in a couple of weeks to kennel my pets. Read Less

I will never take my dogs here again. We had our dogs boarded for three days at Acoma Pine. They were supposed to walk them, but didn't. They didn't charge us, but our dogs were in a big kennel so they could "run around in the kennel instead of get a walk outside." The worst thing was when we got our dogs back, they smelled of feces and urine. They had been dusted with some type of powder to try and mask the smell.Read Less

The tech assistant answered all our questions about our new bulldog and loved on her. Dr Praeger was attentive, gave a lot of information. Very compassionate about our old dog with a heart condition. Also the visit and shots were half the cost of another place we called. Read Less

I have been a customer of Dr Preager for 7 years now. He and Mr Talbot are both wonderful at answering questions and guidance in pet care. I board my animals there regularly too. You don't feel like a number and quality time and care are given here. Thanks for all you do. Read Less

I took my handsome male cat Tinky to their office to have him fixed, and they did a wonderful job. The price was reasonable and he healed up wonderfully. They have been in the family for years and have always been great!! Read Less

Never take your animals here. Because they are the only vet in town without an in-house lab, they misdiagnosed my dog, costing me an emergency room visit and $2000. My dog almost died after they sent him home saying he was fine. The office manager is extremely rude, and he was not helpful at all. Read Less

Our pets were picked up at the facility on time by our pet sitter and were loaded up in her car. Somehow our credit card information was lost and our pet sitter had to make other arrangements to pay for our pets stay at the facility. On the drive home (which is about 5 minutes from the place of business), all three of the animals started urinating and defecating in the car. Once the pets arrived home, all three of them lapped up water as if they had not had a drink in several days. Of course this was very upsetting. It seemed as if the dogs were not let out to use the restroom and were not given water during their stay. Our sitter called the facility and asked them when was the last time the dogs were let out, only to find out that the dogs were NOT let outside during their stay there and were expected to do their business in the kennel, where they sleep. This was very disappointing to find out this information after the fact that they had been boarded at the facility for 5 full days. My complaint with this facility is that the services that were provided were not what was explained to me up front. I chose this facility to board my dogs because they have large kennels, would let the dogs out 2-3 times a day and were reasonably priced. I was very disappointed to find out that my animals were not let outside to use the restroom and were expected to do so in their kennel. Had I known this information up front I would have chosen a different facility. Upon my return to town, I contacted Acoma Pines and spoke with the office manager/CEO. I voiced my concern and was promptly told that if I wanted my dogs to be let outside I could have paid additional for that service or I should have taken them to a different facility. Certainly I would have taken my pets to a different facility had I know this information up front, or I would have paid for the additional service of taking the dogs outside if I had known that they were not going to be let outside. I was told up front that the dogs would be let out of the kennel 2-3 times a day. To the lay person this means going outside to use the restroom, not being shuffled to a different kennel while cleaning occurs. For the service that I received, I could have just put the dogs up in the garage with a big bowl of food and would have saved myself $209 in boarding fees and the $150 to have my pet sitters car detailed. Read Less

Our pets were picked up at the facility on time by our pet sitter and were loaded up in her car. Somehow our credit card information was lost and our pet sitter had to make other arrangements to pay for our pets stay at the facility. On the drive home (which is about 5 minutes from the place of business), all three of the animals started urinating and defecating in the car. Once the pets arrived home, all three of them lapped up water as if they had not had a drink in several days. Of course this was very upsetting. It seemed as if the dogs were not let out to use the restroom and were not given water during their stay. Our sitter called the facility and asked them when was the last time the dogs were let out, only to find out that the dogs were NOT let outside during their stay there and were expected to do their business in the kennel, where they sleep. This was very disappointing to find out this information after the fact that they had been boarded at the facility for 5 full days. My complaint with this facility is that the services that were provided were not what was explained to me up front. I chose this facility to board my dogs because they have large kennels, would let the dogs out 2-3 times a day and were reasonably priced. I was very disappointed to find out that my animals were not let outside to use the restroom and were expected to do so in their kennel. Had I known this information up front I would have chosen a different facility. Upon my return to town, I contacted Acoma Pines and spoke with the office manager/CEO. I voiced my concern and was promptly told that if I wanted my dogs to be let outside I could have paid additional for that service or I should have taken them to a different facility. Certainly I would have taken my pets to a different facility had I know this information up front, or I would have paid for the additional service of taking the dogs outside if I had known that they were not going to be let outside. I was told up front that the dogs would be let out of the kennel 2-3 times a day. To the lay person this means going outside to use the restroom, not being shuffled to a different kennel while cleaning occurs. For the service that I received, I could have just put the dogs up in the garage with a big bowl of food and would have saved myself $209 in “boarding fees” and the $150 to have my pet sitter’s car detailed. Read Less