they would better serve community with reasonable care fees. I would be more likely to utilize there service when not fearing the need for a bank loan. it hurts this stands in the way of care of a loved one in a possible emergancy. I would also venture to bet that they would have more visitors at lower rates helping them in their own financial well being and gain a healthier pet community. Read Less

I have used them several times for dog emergency treatment. They do care about the animals and are available 24x7. Visits are $90 to $130 after hours ($130 at night) PLUS any other tests or treatments. They can be crowded. Expect to be there several hours. Seems clean and well kept. I do recommend them, but hope you never have to use them. Update: Sunday we worked with Doctor Johnson. Even though they were very busy, she was great to take her time and answer our questions. When I picked up the dog today, another doctor was on duty and they we not as friendly and did not seem to want to wait and answer questions. She seemed competent, just not as customer friendly. Your experience can depend on who is on duty. Read Less

I called before I brought my pet in and they asked what symptoms my pet was having and I said she looked like she was gasping for air. They told me the veterinarian was not comfortable treating my pet with the symptoms she was having and told me I could try somewhere else. Sounds like a great vet -_- Read Less

We had a medical emergency with our Husky/Dingo mix a couple of weekends ago. She couldn't be saved but Doctor Blaylock and her staff went above and beyond trying, and they were so compassionate with us, the family. Dr. Blaylock, you have our eternal gratitude. Thank you so much. Read Less

A pitbull attacked our little dog on Super Bowl Sunday 2016, he was in bad shape. We got there about 9:00 p.m. and the Lady Vet told us he was going to need surgery. They did want the money upfront which is understandable. She did an exceptional job and saved our dogs life, I will find her name and put it on here. I can't say enough good things about this place. Read Less

I don't know what happened to my old review, I remember the clinic reached out to every place I posted to, requesting the review be taken down. I was contacted by a couple of sites to verify my story. It stayed up for awhile but I notice it's missing now. About three years ago, we brought our dog in; he was wrapped in a towel and bleeding profusely. He wouldn't be seen unless we paid over $1,000 upfront and filled out the paperwork. Understandably I was panicked and asked if I could take the dog behind the locked and coded doors to be seen while my husband took care of the paperwork and charge. They allowed me to go back. I waited for 9 minutes or so. My husband came back before the vet did. She had me place him on a table. She ruffled his fur gently with her hand. Not that I expected her to panic, but there was no sense of urgency in her methodology. I asked her was she going to save him. I told her how long I'd been waiting for someone. She said to me, "I know how long you were waiting because I was watching you on the monitor." I asked her why she was watching me instead of coming to help. She told me, "I don't have to save your dog." This AFTER charging our credit card. I explained to her that I already had one dog die in their care, which did nothing to change her heart. She walked away to another door and started entering the code to leave. My husband (who's white) begged her to please save our dog. She very nonchalantly, turned around and advised him that she would save the dog on his behalf but only if I left. I don't remember her name anymore. She was an old, white lady probably in her sixties or seventies. I believe I was told she was one of the founders of the clinic. God help you if you have to go to that clinic and your skin has melanin in it. When my other dog died at their facility, the vet told me, "Well, she had to want to live." Callous! As if I made my dog NOT want to live. I don't think this place gets audited at all. Read Less

My dog broke his leg last night after vet hours so I had to go to this place and it was horrible. They charged $300 for placing a splint on my dog and not even setting his bones right and now he hase to have surgery. Do not go here unless there is no other option. Make sure you be carful about what they say they are doing and what they actually do. Read Less

I hope I never have to take an animal here been here twice very uncompassionate these are our babies we love them for me money isnt an option I would pay what ever to care for my animals only time I saw concern was when I paid my bill and this was two different doctors might look at new drs with compassion or giving them classes in humanity Read Less

Took my small dog in when one of my bigger dogs tried to eat her. They quickly and professionally treated her puncture wounds and prescribed the necessary meds. They did not require doing it extra blood work or labs which would have jacked up the bill. All the staff and especially the doctor were extremely friendly. My bill was actually less than expected for emergency Sunday evening care. Would definitely recommend!Read Less

Two days ago I had to put my sweet Molly to sleep. She had been sick for a few days and when we brought her in she was taken care of with extreme kindness. The employees were gentle and did there best to explain what surgery she would be needing and the price. We decided to perform the surgery to remove her intestinal bockage, but Dr.Johnson found too much damage. They gave me an option to continue to remove it and face the risks or put her to sleep. Molly was 9+ and the chances of her survival were slim. So I put her to sleep and the employees comforted me in my time of loss and let me have as much time with her as I needed. When it was all said and done they wrapped her up for me and we're very kind and considerate to my feelings. This is an excellent facility. They did everything they could and Dr.Johnson was exceptional. I appreciate her work and her diligence while she tended to Molly. I suffered a tragedy, but their hard work and care made her last few hours relaxed and pleasant. I owe them a lot! If faced with another difficult situation I would not hesitate to bring my pet here. I highly recommend their services. Read Less

I've had to take two of my pets here. From the receptionist, to the vets, these guys are very respectful and professional.....when I had the money on hand. Then they "cared". And I'd taken my pets there several times. But then both my dogs got out of the fence and hit by a car. One died. And one was in my truck hurt bad. They refused to even go to the truck to look at her until they had their money. Even after I explained to them I get paid in two days. A vet clinic shouldn't be so cold hearted towards pets.Read Less

On 4/16/16, I brought my cat Binx in because he had stopped eating and drinking and lost a considerable amount of weight. The doctor told me everything in a way I could understand. However when she told me he had leukemia I knew all too well what had to be done.. everyone there was so caring and no one judged me for letting a few tears fall over it. They gave me all the time I needed to say goodbye. They were so gentle that he was still purring when he was put to sleep. 2 days later I received a card in the mail from them telling me they were sorry for my loss. These people are great people. Read Less

We took our new puppy in on a Sunday night because he had a ruptured cyst. Within an hour we were out with a happy puppy and some antibiotics for much less money than we anticipated. The staff was awesome, I'm glad we have a place like this!Read Less

found a baby kitten in the middle of the road and picked her up. She was starving and dehydrated. I've saved many strays and all are malnourished and dehydrated and I know how to treat that. But the kitten began to have white stools which I read was an emergency so we rushed her to this clinic. Everything I read said when kittens have white stools it's a sign of liver failure and we went with the intention of putting the kitten down and being humane but when we got there they said she was fine and had a respiratory infection and gave antibiotics and fluids. It was $215. But they were not honest w us. This was sat night and Monday afternoon we took her to our vet Hope. Our vet said they shouldn't have even let us take her home. She was dying of feline HIV and needed to be put down and that there was no way the vet at the animal clinic didn't know this. That she was presenting the classic signs and they told us what we wanted to hear. He said this has happened a lot and that they should have been honest w us. Instead the vet at that clinic said bc the kitten seemed to have "spunk" she wasn't worried and it wasn't anything antibiotic wouldn't help but to follow up w our vet. We would have taken the kitten home either way and fed loved and cared for the kitten and then put her down Monday. Our problem is they gave us false hope and they knew that that's what they were doing. So instead of knowing what would happen we went home and got very attached to the kitten and were expecting she would be fine and then suddenly she was gasping for air Monday and we had to rush to our vet. It was an unnecessary traumatic experience. If we would have taken the kitten home knowing she would need to be put down that would have been fine to. But they intentionally gave us false hope so Monday came out of nowhere and was very unexpected. They also didn't assess her. They just took a stool sample and said she was fine. They didn't even look at her gums even though we kept telling them they were pale and she was cold. For $215 they took a stool sample and gave us a small antibiotic and gave her one shot of fluid and lied to us. Not worth it and I will never take another animal here.Read Less

My 6 year old cat was found covered in blood so we took her to our normal vet and found out she had heart and liver failure , the vet had her on O2 and said to bring her to the SAEC for overnight treatment . When we got to the SAEC the staff was very kind and friendly . When we went in the morning to check up on the cat they said she was doing better but when we went back to see her she wasn't doing good so we made the decision to put her to sleep , the staff was so nice and caring when my family and I were crying our eyes out. If you ever have a pet emergency go to the SAEC they will treat your animal like their own and I don't regret spending $300 trying to save my cat life. Read Less

I am so thankful for this clinic and Dr. Chase. Our dog was terminally ill, and was suffering so much more than we realized. We were seen quickly, and the lab results were back in minutes. Dr. Chase and her staff were kind and gentle, as well as patient, we were allowed all the time we needed to say goodbye to our Bosco. The fee was reasonable, and just a few days later I received a sympathy card from Dr. Chase. The death of a beloved pet is so sad on any level, but when it is handled by people who truly care about the owner and the pet, it makes it a little easier for everyone. Read Less

This place is incredible. The staff and Dr were so very kind and compassionate when I brought my sweet Jack in. I could not have gone through his death without such caring people. It gave me such piece of mind and they were so very very kind. THANK you so much for all you did for me and helping me with Jack. Read Less