Allandale Veterinary Clinic

I've been looking for a new vet with no luck for quite awhile, they were very kind and VERY patient with me and my super anxious rescue dog. They went above and beyond to make his visit a positive one and I really appreciate that. Read Less

I usually love going to allendale vet clinic. EVERYONE is understanding and very friendly. However, my dog has been “marking” in the apt lately and I usually take him out every 3 hours when I’m not working since I work night shift at the hospital and no one lives with me currently. I go In and it’s the first time I speak with Dr. Skiles. She only says that it’s due to poor house training and he needs to get neutered- never asked me what I’m doing to help my dog or acknowledge that I’m doing a great job on days off and that I can’t be on top of it those nights I work. All she keeps saying it’s poor house training repetitively. Made me feel like I’m not a good owner and did not really communicate a realistic solution to my problem, just ideal. The vet tech was amazing and I wish I had her name but she was completely understanding! Read Less

Fantastic vet for our dogs. The staff is very friendly and it shows that they truly care about your pet. Our dog just had TPLO surgery there and the whole staff made us feel very comfortable and informed about everything. They also accept Care Credit with 6 months no interest, pretty handy for more expensive operations which I hope your pet won't need. Read Less

I was very last minute looking for a vet to treat my dog's ear infection after learning that Emancipet doesn't treat this. My availability is pretty limited to the weekend so that is awesome that they are open on Saturdays and were able to squeeze me in day of. Everyone in the office was so sweet and helpful and made my dog very comfortable there. Vet was very gentle, helpful, and informative. I felt that it was reasonably priced and they didn't try to sell me on things that I didn't need. I just received a follow up call to check on her and it was a very sweet touch! I will definitely be going back and highly recommend this vet! Read Less

I highly recommend the Allandale Veterinary Clinic (AVC) . Chuy and I are facing some serious issues: kidney stones, urinary tract infections, mysterious cysts... oh no! But the AVC is fully equipped to handle even complex animal health issues. I also recommend seeing Dr. Skiles if you can. She operates with a professional level of comfort and confidence and she addressed all my concerns. Dr. Skiles and staff also worked expertly with a very anxious patient (Chuy). He was OBIOUSLY much more relaxed in their hands than he has been with other vets. Read Less

We started using Allandale Veterinary Clinic 8 years ago when our lab was a new pup. I have always been impressed with the professionalism of ALL of the staff. Front desk staff is very friendly and helpful, in person and on phone. The doctors and techs are attentive and knowledgeable. I saw several veterinarians over the years, but I especially liked working with Dr. Mohammed: she would answer all my questions and was straightforward and was easy to talk to. I found it interesting to read other reviews stating constant upsells because I never experienced that. (and I even ASKED about my dogs teeth!) We left Allandale because we moved out of town, otherwise we would still be loyal customers. Thank you for taking such good care of us! Read Less

I found out about Allandale by following Dr Morreli as she is above and beyond fantastic with my parvo survivor pup that has major 'stranger danger'. When my other dog started having some odd symptoms I wanted to take her where Morreli was but couldn't get in with Morreli soon enough and took a chance with another Vet at this location, my first time being here. The front staff were so warm and friendly, they went above and beyond to make us feel comfortable and to put my pup at ease. The clinic is VERY clean and the wait time was nothing, especially compared to some other places I've been and especially since this was our first visit so there was paperwork, etc. The vet tech, Toni was awesome and my dog fell in love with him immediately. The vet, Dr. Bellow was really awesome and thorough. I loved that Dr. Bellow didn't want to jump into giving her a ton of medications or unnecessarily having a bunch of expensive tests done to figure out the issue. He did an awesome job with how he handled my dog, so gentle and kind with her yet very thorough. I never felt pressured into having any tests done that weren't necessary, etc. which was a very nice change especially for the issue she was having. I left feeling like I had just received the absolute best service. Thank you so much to the Allandale team! Read Less

I found out about Allandale by following Dr Morreli as she is above and beyond fantastic with my parvo survivor pup that has major 'stranger danger'. When my other dog started having some odd symptoms I wanted to take her where Morreli was but couldn't get in with Morreli soon enough and took a chance with another Vet at this location, my first time being here. The front staff were so warm and friendly, they went above and beyond to make us feel comfortable and to put my pup at ease. The clinic is VERY clean and the wait time was nothing, especially compared to some other places I've been and especially since this was our first visit so there was paperwork, etc. The vet tech, Toni was awesome and my dog fell in love with him immediately. The vet, Dr. Bellow was really awesome and thorough. I loved that Dr. Bellow didn't want to jump into giving her a ton of medications or unnecessarily having a bunch of expensive tests done to figure out the issue. He did an awesome job with how he handled my dog, so gentle and kind with her yet very thorough. I never felt pressured into having any tests done that weren't necessary, etc. which was a very nice change especially for the issue she was having. I left feeling like I had just received the absolute best service. Thank you so much to the Allandale team! Read Less

The vets, nurses, techs, and reception staff are just amazing! Always so nice, patient, and warm. They are so sweet to my dog, always giving her excellent care, tons of cuddles, and lots of treats! They are endlessly patient with my millions of questions (as I am a first time dog owner). We love Allandale vet clinic and plan to continue seeing them for years to come! Read Less

I visited this clinic this morning because I was unable to get an appointment at my regular vet.  The person who answered the phone was really nice and helpful. She seemed concerned that my dog wasn't feeling well.  They had an appointment available  so my dog and I set off to see them.  When we arrived,  i filled out a short form for new patients and we only waited a couple of minutes before being called back to a room. The vet tech was amazing.  She took the time to get to know my dog and went slow with her.  She's a pretty timid pit bull and the vet tech spent lots of time talking to her and gaining her trust before taking her for a test. Then,  Dr. Skiles came in and also seemed to recognize right away how timid my dog was. She also took lots of time to reaasure the dog.  This went a long way with me.  Lots of places are in a big hurry to get to the next patient. The diagnosis wasn't clear cut, but the doctor had a plan of the next steps to take. They left me with the impression that we were in good hands and knew what they were doing.  Very positive first experience. Read Less

I advise you to read all the one star reviews on this forum including the filtered ones and believe them and move on to another vet.  I've been a pet lover and owner for over 22 years.   Therefore, I have my fair share of veterinarian experiences and expenses.  That said, I mistakenly trusted this clinic.  I recently asked for the records for all 7 of my pets due to poor customer service and being overcharged.  When an animals gets sick, sometimes it's an urgent matter and you need to be worked into the schedule if at all possible.(after begging them to see my cat)...   I was told  they would work me in...I sat for 2 hours then I get charged $$double$$ for the exam that took less than 10 minutes.  Instead of $45 they charged me $90 and coded it as "work in exam."   (the bill was much higher than $90 but this line item really raised the RED FLAGS!!)They charged me double because I had a cat get sick and needed care that day?     I was completely fine waiting for 2 hours but to be charged double?  No, mam...    Not to mention, it was a quick, incomplete and nothing was done except bla, bla, bla.... talking to make herself sound intelligent but she is nothing but rude and condescending.  She points out the obvious and barely smiles or looks you in the eye. The vet who I am most unimpressed with is grouchy, appears burned out,  disheveled, condescending and has very little interest in being polite or friendly.  I won't name her on this forum but she knows who I am and I know she expects this review but was crossing her fingers I wouldn't write it.This veterinary clinic doesn't care about you, your pets or special circumstances that arise.  It's all about the money and collecting and overcharging for so many services.   Just add ons after add ons until your head is spinning with the amount due...I have spent thousands of $$$$ at this clinic and consider this as the worst veterinary clinic I have ever used in 22 years.  In fact, I don't remember being this angry at a vet clinic ever!! Read Less

We've been going to Allandale Vet Clinic for several years for our two cats and dog. I can't say enough about the thoughtful, compassionate care they give, and I've never felt pushed into unnecessary work. Most recently we lost our dog to cancer; they helped make a sad experience as good as it could be, and did everything they could to make her comfortable. Read Less

My husband tells me that Allandale Vet Clinic called him today to cancel the annual check up appointments i had made for our two dogs and to take our business elsewhere. my dogs have been patients there for at least six years. For some reason, they don't want our business. I'm not sure why they didn't call me or why they would run us off. we always paid our bills at the time of service. Very strange. I will say that Dr. Weisz is excellent. Read Less

If I could give this practice zero stars I would.  I took my cat in for allergies, an ear issue, and weight management.  They drew blood, and then told me he needed his teeth cleaned.  I stopped counting at the 6th time they mentioned teeth cleaning.  They told me that he needed to be on prescription weight loss food, which I could only purchase from them.  They also prescribed something for his ear infection.At the end of the appointment they went as far as to print out 2 teeth cleaning estimates - a procedure that I never expressed interest in, nor was it the reason I brought my cat in.I got home and realized that the allergy issue was never addressed.  But teeth cleaning was mentioned 7 times.  So I called and left a VM that I was unhappy.  The doctor called me back the next day.  She proceeded to completely talk over me, verbally gave me the results of his blood work, and still didn't address the allergy issue.  I went back to my former vet (who is way south and I just moved north) and Allendale sent the results from the blood work over.  My cat does not need diet food that I can only buy from Allendale.  His thyroid is exceptionally low (.08 on a .08 - 4.0 scale).  That is the reason for his weight gain.  He needs daily medication for the low thyroid which will solve the weight problem.  My former vet learned this from the blood work that Allendale did themselves!I DO NOT recommend this vet to anyone.  They are only interested in selling things not needed nor asked for.  I spent well over $300 on one visit and will NEVER go back. Read Less

I recently became a Rover sitter, and a older lab was dropped off in my home today. Long story short, after just a few minutes I learned the lab was possessive around other dogs...the hard way.  After watching my dog be miserable, and some online research, he and I were off to the emergency vet. Never having done this before I didn't know what to expect. All in all I waited 2.5 hours at the hospital - 5:30 on a Saturday. They triage animals and you can get pushed back in line. My boy way alert, not bleeding, and not critical...I understood. The receptionist/tech even came out to assess him initially. The staff were communicative and compassionate. The waiting room is large enough to give everyone ample space. When we got escorted back to a room Joe was assessed by a tech and then we waited for the Dr. Dr. Jennifer Jones was excellent. She quickly but thoroughly evaluated Joe and had an excellent demeanor with him. She made sure to make recommendations based on the meds Joe is already on (due to vision issues) and also about meds I may have at home. This probably saved me a good amount in superfluous prescription cost.When you sign in at the hospital you acknowledge the min fee is $95. I was prepared. But was approached with an "abbreviated" fee of $67.  $67 for an expert opinion and peace of mind. My experience and observations here today were all the things I expect of a good vet clinic. Read Less

I really liked bringing my pets here but I have one major issue with them: After bringing my two dogs here since they were puppies, I'm really fortunate to be able to pay for the best care for them. Right now, one of them is sick, and he's just my entire world. After spending a fortune on a diagnosis that is yet to come, when he wasn't feeling well this weekend I called the clinic at 9:00 on a Saturday morning and asked if I could bring him in, that he just wasn't acting right. Instead of saying, "we'll try our best to fit him in", instead, I was told to take him to the Emergency Vet Clinic. Where they don't know him, don't have access to his records, don't know his history, and charge twice the price. So I told them that I would come in and pick up all records for both dogs and find a vet clinic who actually care about ongoing treatment and the welfare of my dogs. I don't think I'm being unfair here. But I sincerely felt that the attitude just wasn't right.UPDATE:I was trying to be fair (and brief) in this review, but based on Dr. Mohammed's response, here is the rest of the story. We've been trying to find a diagnosis for my dog for the past month and a half, and have undertaken an extensive series of tests. My dog's regular Vet is Dr. Skiles, who has always taken excellent care of him. (Dr. Mohammed has been excellent as well, but has not been involved in his care).  In my history with this clinic, I've always been the client who would bring in 6 Tiny Pies for the entire staff (which I recently did). I genuinely liked this clinic over the past 4 years. When I called with an emergency this past Saturday morning, the staff member on the phone was indifferent, unwilling to even ask one of the Vets about his condition, unwilling to even consider trying to fit him in, and too busy to get his records for me to take to the emergency vet that morning. Bear in mind, in a situation like this, I think that most people would be very anxious over the condition of their pet, and frustrated with an un-empathic drone on the other end of the phone. At first I was incredulous. Once it sunk in, I had told the receptionist calmly and matter-of-factly that if this was the attitude toward a longstanding client and patient in the middle of a complicated diagnosis, they could "go to h*ll". I requested that all records for both dogs be gathered together for my appointment this morning, as once I had found out the diagnosis, I would be going to another clinic. I apologize for telling her to "go to h*ll". It's not my usual MO, and there is no excuse for it. I'm sure that people can relate but still, I'm ashamed of it.Now...what Dr. Mohammed took the time to write below is complete news to me - I was entirely unaware that my dog was ever referred to another specialist due to this condition. One would think that after a month and a half, I would know that. One would think that I would have known the specialists's name, and that rather than wait with this clinic, I would have taken him to that specialist immediately.But here's what really happened, and the public may want to consider this should they find themselves in a similar situation: I brought my dog in this morning for this critical appointment, and was asked to leave before finding anything out. Allandale Vet Clinic said nothing about canceling the appointment, and this was the appointment to get updated X-Rays and find out the diagnosis that we've been waiting for a month and a half to hear. They were aware that he had not been feeling well on Saturday (hence their referral "just take him to any emergency clinic"). When I brought my dog in for the appointment, I waited in the waiting room and Dr. Mohammed - who is not my dog's doctor - and not Dr. Skiles, who is, came in to let me know that I had "abused" their staff on the phone on Saturday and that I needed to leave. There was absolutely no concern about my dog whatsoever. Dr. Skiles didn't even bother to appear. No concern about his condition, no recommendation on where to go, no questions about what happened on the phone. And now I see in writing that apparently his condition has been serious enough to warrant a specialist - something that was never told to me, there was never a doctor referred, and you can imagine how it feels to know this now.  It is wonderful to know that this clinic will support its staff at all costs. Do I think that I was right in telling the woman on the phone to go to h*ll? Absolutely not. Do YOU think that it is right to not take any accountability for an ongoing diagnosis; to turn away a pet that is a longstanding patient in the middle of a crisis on a day when the clinic is open; to not have the time to provide records to take to the emergency Vet; to not make any referral to an emergency Vet; and then to literally ambush the client on the very day they've been waiting for - for a month and a half? Is THAT taking good care of and showing concern for your pet? Read Less

I am very impressed.  I just dropped by because the vet right by my house couldnt fit me in today.  I was expecting to stop in, get some meds, and move along.  The staff was so friendly and Dr. Weisz so fantastic that as long as I'm local I will be coming back.  The experience started a bit rocky, with me having to sit in the lobby even though I had an appointment(thats why this isnt 5 stars), but they really seem to know their stuff and were very warm and friendly.  My dog is kind of crazy and they took it in stride, something I cant say for some other vets in the area. Read Less

I can't believe I've taken so long to review our vet! Sorry guys. Lovely people, lovely office. We started taking our pets there as soon as we moved back to Texas 3 years ago. Dr Mohammed is amazing. Friendly, warm, and she tells it like it is. From managing my aging dog's hip displaysia to comforting us when we had to put our cat down, I have never had a bad experience with this wonderful group of people. I always feel as though they're taking everyone's well being into account, and giving plenty of options for treatment. I think we've found our forever vet. I hope you do too. Read Less

My dogs of 10 and 11 years and I started going there after I moved back into Austin in 2013. We have a lot of experience with vets. The veterinarians seemed to be good but I had noticed the front desk staff seemed like they were not very experienced, or seemed disingenuous/dispassionate at me when I spoke to them.. When I really needed them today when my baby was in pain they said they would not try to fit me in until 4 days later, so we found another vet who would look at her. It turned out she had a very serious issue. I'm glad we didn't wait. We won't be going back. They seem to be too busy to have the kind of relationships with their patients that I am accustomed to being a native Texan. Read Less

Not too long ago, I "inherited" a neglected pup, and she is pretty nervous around pretty much anyone, so you can imagine how she would feel about being dropped off at the vet for the day while I went to work. Fortunately, the staff is great with animals, and they took great care of her and were able to answer all of my questions. I'll definitely be using them in the future. Read Less

My fiance and I absolutely love Allandale Veterinary Clinic. Our dog, Rufio, does too! The staff treats Rufio like he is one of their own. I have nothing but positive things to say about the doctors, techs, and staff at Allandale! Thank y'all so much for all of your hard work!! Read Less

Lots of attempts at upcharging with useless tests, telling me they couldn't check out my dogs eyesight (when I took him to another vet who did it immediately, quickly, and free of charge (included in the check-up bill, no extra fee). Read Less

In just the 6 months I have been going to Allandale Veterinary Clinic, they have exceeded my usual expectations.  My two pups are more like my children, and I am an owner that will do whatever is necessary to ensure my boys are in good health.  At every visit, the technicians and doctors have been incredibly helpful and thorough.  I have never left with any questions or concerns, and my dogs are always better within a few days.  Most importantly, my dogs are happy when they leave!  I am grateful that I found Allandale, and they have earned my utmost trust to care for my babies!  Scheduling has been so easy, and I appreciate being able to schedule appointments for both dogs at the same time as well as on Saturdays.  Reasons for visits have ranged from neutering, oral surgery, a major ear infection, stomach problems, and the regular check up. Read Less

Allandale vet is ok, not great, in my opinion. When I am there in person everything seems to go OK. It's over the phone that the experience is miserable. I don't know what it is but over the phone they become very demanding. Here are two specific examples:1 - My dog needs to be on daily medication. As a result, they demand to see my dog about once a month to once every two months. At these visits all they do is weigh her, ask me a bunch of questions and then send us on our way. When I asked if this could just be done over the phone they told me no and that they would stop prescribing the medication if I didn't bring the dog in again for one of these check-ups. Well, this is the reason I am no longer going to this vet.2 - One day I was all stressed out getting there to puck up my dog in time as traffic was horrible. I knew when they closed and I was racing up Lamar only to get a call from a clearly annoyed person asking me when I was going to get there. As in, how dare I keep them there an extra 5 minutes because there was an accident and bad traffic.[EDIT] - I was incorrect in interpreting my estimate as pointed out. I stand corrected, so I removed cost as an issue with my experience there. However, the curtness of the phone calls and demands of appointments far more frequent than once every 6 months stands true and are the reasons I left. Read Less

The staff here is really friendly and helpful. They offer a lot of flexibility on scheduling. I like that they are always up front about treatment and testing options, including the costs. They have provided consistently good medical care to my dog for years.Read Less

When I came to pick up my dog from his first day of care, I found two of the staff sitting down and coddling my dog with so much love and care. It really touched my heart. I TRULY feel that the staff REALLY CARED about my dogs health. This provided me so much peace of mind.Read Less

This place is disgusting. I was a good client, always paid their outrageous bills, and I have a young, healthy low maintenance pup.My dogs breed is rare and expensive, and when I told them I was going to let her have one litter before I get her spayed, they freaked out on me, judged me and treated me as if I wasn't the customer. They are stuck up vets with a judgment complex. They also told my friend who picked up medicine one time that my dog was a "hand full" when she is literally the tiniest sweetest pup in the world. What did I do? Is this how they treat everyone?When I changed vets they didn't even ask why they were losing a client, they were snappy, short and hung up. I do not recommend this place unless you too are on a high horse and like to judge people for living different lives. Read Less

The care my little guy has received at Allandale has been fantastic! I couldn't be happier with the attention to detail, focus on long term wellness and knowledge of each vet and the vet tech team. They go above and beyond to make sure my pup is healthy and happy. Read Less

Today was the last time we'll go to AVC, this after ten years of being our vet for two dogs and two cats. After arriving late (due to traffic and an accident on Anderson) and after the clinic talking to my wife on the phone, they still wanted to charge me an emergency rush fee to get in. It is a shame their service has changed. Read Less

Five star service, six star pricing. I love the vets and vet techs here. I appreciate the thoroughness, detailed explanations and care given to my pets.  For these reasons alone I will continue using them.However, this place oozes capitalism, which just hasn't been my experience with past vets. The prices are high and they are walking a VERY fine line between recommending necessary services/treatments, and recommending services/treatment for their own financial gain.Update: I decided to remove another star after my last experience. They charged us well over $600 before giving her antibiotics, which cured he almost immediately.We brought our cat in after a day or two of not eating or drinking and general lethargy. We had never seen her act like this and were naturally very concerned. Allandale wants to do blood work and xrays, we okay this. Results come back inconclusive and they still don't know what's going on. They give her a couple fluid injections to see if that helps, which it doesn't. We take off work and bring her back in the next day where they give her an antibiotic shot. She starts feeling better within a couple hours and is is completely fine after a day or two. I understand that antibiotics are not a cure all and should be used sparingly. I also understand that animals cannot talk, making a diagnosis more difficult. What I do not understand is why my pets seem to need blood work and/or xrays every time they come in. Read Less

What a great first-time experience! My new rescue dog, Buster and I came in for a base line check-up. Easy to make the appointment, was able to prepare the needed paperwork in advance from the website, reminder phone call was oh, so pleasant and the techs and vet were awesome. Needless to say I found a vet clinic where everyone treats the clients with care and respect. Doesn't get better than that! Read Less

We can't say enough positive things about this vet so that's why they earned our 100th yelp review! We got a husky pup back in August and did our research on finding a great vet. Our fellow yelpers led us to Allandale vet clinic and while it may not be the closest or cost-friendly vet to us, we would not take our puppy and cat anywhere else. They are very professional and love what they do. Dr. Baker has been wonderful with Niya, always answering our questions and never rushing us. From initial puppy visits to puppy tummy problems and finally getting spayed, we have always gotten confirmation calls and post op follow ups. We find it a good sign when she is acting back to herself the night we pick her up. Our cat has been in once and he did great with Dr. Mohammed. I was impressed with how easily she completed her exam on a feisty cat who was hiding in the sink. When your dog looks forward to going to the vet and seeing each and every vet tech or vet, you know you've found a great spot. Thank you Allandale staff for taking such great care of our furry friends! Read Less

Fantastic service and care! Dr. Baker and Dr. Mohammed treated our cat and we couldn't have asked for better! He's not even scared to go back for follow ups and he had a pretty serious reason for going in. If I need a vet for my other pets we will definitely be heading here!!!! Read Less

I'm a crazy dog mom to my sweet and adorable 7 year old pit bull terrier.... However, I am not one to spend money on: flu shots, pet insurance, doggie dental etc. Basically, I want the basics of what she needs for vaccines, shots etc. I really like this vet clinic, as well as the staff and techs, but they try to up charge and up sell things every appointment. There is a fee for an exam, fee for all blood work/ tests/ shots (as there should be), and it really adds up. I love thorough the vet is, how caring and personable the front desk staff and techs are, and overall how they treat my pit bull and me with respect, despite any stereotypes and/ or fear.  I would recommend this vet clinic, but be prepared to spend some money. Read Less

I am out of town and my cat has an ongoing issue and is being cared for by my mother, also out of town. He had an unexpected complication and had to take him to her vet. I called the clinic to get advice and Dr. Skiles called me back herself on a SATURDAY. I couldn't ask for a more dedicated, caring vet. I love the whole staff and my pets love them! Read Less

This is by far the best vet I have ever used. The staff is super friendly, the facilities are clean, and the vets are all very knowledgeable and friendly. They helped us through a trying with our small terrier and did all they could to help make him better. Dr. Baker would routinely call to check on how he was doing and I was encouraged to call in with any questions. They looked into all viable tests and treatments for our little dog. They are very affordable and don't push unnecessary work for your pet. They were very honest and personable and I highly recommend this clinic to anyone looking for a new vet. I will be taking all my pets to this clinic from here on out. Read Less

Dr. Croughwell is very informative and takes the time to answer each and every question you may have. Highly knowledgeable about animals with food allergies. Provided the best vet experience yet! Allandale has a flexible schedule, nice staff, clean environment. Read Less

I have been taking my dogs to Dr. Baker at Allendale since we moved to this area. Now, a bunch of my staff use them and we take clients to them all the time! I can always get an appointment when I need one, they take their time explaining things to you, they're patient, and great with dogs. I've had clients with extremely aggressive dogs where the aggression is based on fear of people and Allendale handled them so well. I don't think I could ever say enough good things about them. I've seen all of the doctors there at least once and felt very comfortable with the care that each of them gave. Read Less

My husband and I really like the care given by Drs. Lee and Baker at Allandale Veterinary Clinic. I feel that they give un-rushed personal care to both us and our cats. I also feel that our requests are acknowledged and granted with kindness and understanding. In addition, the staff have all been excellent, and the place is always so clean but doesnt feel sterile. I highly recommend the Allandale Veterinary Clinic. Read Less