Balcones Animal Hospital
Austin, Texas
General Info
Balcones Animal Hospital delivers direct care to Austin's pets and those from nearby areas throughout their life stages. The range of services extends beyond medical treatment to encompass preventive checkups along with client education and long-term planning. Balcones Animal Hospital's team works with pet owners to create individualized health plans that reflect each pet's unique lifestyle and medical needs. Austin pet parents frequently seek assistance from Balcones Animal Hospital to address complex cases including chronic illnesses mobility issues and unexpected injuries. Throughout the treatment process the clinic maintains consistent care delivery while fostering robust communication. Balcones Animal Hospital merges dependable veterinary expertise with regional insights to perform a crucial function in maintaining pet wellness throughout Texas. The team is recognized for its composed professional approach combined with consistent execution. Balcones Animal Hospital remains a dependable healthcare provider and educational resource for Austin residents by delivering early intervention services and proactive health solutions throughout Texas. Balcones Animal Hospital remains a dependable provider of veterinary services and educational resources for Austin residents by addressing health issues promptly and delivering proactive care solutions throughout Texas. Residents in Austin and nearby areas find Balcones Animal Hospital to be a reliable provider of care and educational services which addresses health concerns promptly while delivering proactive solutions throughout Texas. Balcones Animal Hospital remains a dependable healthcare provider and educational resource for Austin residents by delivering early interventions and proactive health solutions throughout Texas. Balcones Animal Hospital remains a dependable healthcare and educational resource for Austin residents by delivering early issue detection and proactive health solutions throughout Texas. Balcones Animal Hospital remains a dependable healthcare provider for Austin residents delivering early concern resolution and proactive health solutions throughout Texas.
Services
Acupuncture
Boarding
Dental Care
Dermatology
Grooming
Neurology
Oncology
Surgery
Vaccinations
Reviews
Sierra Montana
18 Jul 2018
REPORT
The vets are amazing..we talk out all options..looking at the quality of life for my aging critter.
Dino Bowie
16 Jul 2018
REPORT
First time taking my pit bull there to get her ears cropped! Dr. Woods did an amazing job with the crop, their staff was extremely fast & for the work the pay wasn’t bad! Will definitely take all my d...
First time taking my pit bull there to get her ears cropped! Dr. Woods did an amazing job with the crop, their staff was extremely fast & for the work the pay wasn’t bad! Will definitely take all my dogs to Dr. woods for future crops, shots & checkups!
Neal Combies
7 Jul 2018
REPORT
I have known Dr. Wood since 1973 when he opened Balcones Animal Hospital on HWY 183. My father discovered Balcones Animal Hospital and we/I have bever gi3ne elsewhere over the past 45 years. He and hi...
I have known Dr. Wood since 1973 when he opened Balcones Animal Hospital on HWY 183. My father discovered Balcones Animal Hospital and we/I have bever gi3ne elsewhere over the past 45 years. He and his staff have taken care of generations of our family's pets. He was so excited to show me his current facility when it was built in '95 that he asked me to jump in his truck so he could give me a tour. There is no finer veterinary hospital in Austin, nor will you find a kinder and more competent surgeons as Dr. Wood and his son, Jason!
eric Kratch
25 Jun 2018
REPORT
These people really love animals, and what they do... Best vet I've ever used
Diane Guccione
7 Jun 2018
REPORT
I have been going here for years. Both Dr. Woods are awesome. They have taken great care of my many cats and my one dog. Caring and professional care for my critters.
Jared Enriquez
10 Apr 2018
REPORT
Awesome staff, doctors are friendly and helpful. They never hesitate to answer questions about my dog.
Lynne Finley
7 Apr 2018
REPORT
The staff, from front desk to doctors, are friendly, professional, very helpful & caring. It's modern medicine with the family touch
David Walentynowicz
31 Mar 2018
REPORT
Best vet in Austin. I wouldn't take my dogs anywhere else. Dr. Woods and his team treat my dog-hters (Sry had to do it) with love and respect. The price is also lowest I've seen.
Carlos Contreras
2 Mar 2018
REPORT
Our foster dogs come here and they are very happy with the service. Great techs; great physicians. All very friendly. Old school technology keeps costs low.
Nicholas Reith
31 Jan 2018
REPORT
Amazing. Fast. Friendly. And they took excellent care of my pup. I have heard it can be hard to get appointements. If so, it would still be worth the wait!
tim b.
10 Aug 2017
REPORT
Came here on the recommendation of other yelpers a good spot to get canine teeth cleaning. Its a bit of a pain to get to - but the front office staff was very friendly and my dog seemed relatively ha...
Came here on the recommendation of other yelpers a good spot to get canine teeth cleaning. Its a bit of a pain to get to - but the front office staff was very friendly and my dog seemed relatively happy when she got picked up.
Laurie M.
5 Aug 2017
REPORT
We have been going to this clinic for 25+ years and have always felt our dogs received amazing care. Most recently, our 12 year old dachshund had benign growth in her toes. Dr Wood was able to remove ...
We have been going to this clinic for 25+ years and have always felt our dogs received amazing care. Most recently, our 12 year old dachshund had benign growth in her toes. Dr Wood was able to remove all but one toe and her pad so she can keep her leg! Thank you to both of the Dr. Woods and their very caring staff!
Amy E.
21 Jul 2017
REPORT
Our dog was neutered here and we had difficulty during his recovery. We walked in with our dog a few days following his surgery and Dr. Wood saw him immediately, providing us with medications and grea...
Our dog was neutered here and we had difficulty during his recovery. We walked in with our dog a few days following his surgery and Dr. Wood saw him immediately, providing us with medications and great service. The doctor and staff were so welcoming, helpful, and reassuring. The consultation was free of charge which is unheard of--other vets would have charged minimum $100 for the services provided. Would definitely recommend this place!
J M.
18 Jul 2017
REPORT
30 year + client - Love the doctor Woods. Called for appointment for stray cat whole check up and was told next appointment wasn't until August 15. Strays can't wait that long...and they can't come i...
30 year + client - Love the doctor Woods. Called for appointment for stray cat whole check up and was told next appointment wasn't until August 15. Strays can't wait that long...and they can't come in until you check for leukemia. I can't wait 3 weeks. Don't know what I am going to do about that but I don't like it. Had to go to another vet for this cat. My other three I will have to consider the long waits to get in. I am also a cat care person - take all cats feral or stray or lost to a vet for possible neuter and get them shots etc. Wish there was a solution because I hate to leave my friends of 30+ years. I went when the office was on 183.
Jennifer P.
15 Jul 2017
REPORT
I have been going here for eight years, my pups whole life. And everyone is always great here. Always patient and friendly, my dog is a little skitzy. Prices are great, and they are busy, so it is bes...
I have been going here for eight years, my pups whole life. And everyone is always great here. Always patient and friendly, my dog is a little skitzy. Prices are great, and they are busy, so it is best to make appointments in advance if possible.
Dao T.
5 Jul 2017
REPORT
I love this animal hospital! Both father & son are great doctors and loves our Charlie! Trust this vet. I used to go to Wells Branch Bird & Per Clinic. I always felt like they were always trying to pu...
I love this animal hospital! Both father & son are great doctors and loves our Charlie! Trust this vet. I used to go to Wells Branch Bird & Per Clinic. I always felt like they were always trying to push for my services and not genuinely care about my furbaby. Glad I found a new place for our Charlie! Recommend taking your furbaby here!
Sara P.
1 Jul 2017
REPORT
Dr. Jason Wood is simply the best. I've been bringing my two Dobermans there for 10 years and have always been treated with respect, genuine concern for my babies and a straight forward no b.s. approa...
Dr. Jason Wood is simply the best. I've been bringing my two Dobermans there for 10 years and have always been treated with respect, genuine concern for my babies and a straight forward no b.s. approach. For the most part my pets have been very health but recently one of my dogs was having ongoing extreme difficulty breathing. I called Balcones and they didnt have any appointments available but I was able to leave a message for Dr. Wood who promptly returned my call. He listened to me explain in detail what symptoms my dog was having and suggested we bring her in right away. He cleared his schedule for us and was ready to see her as soon as we showed up! After bloodwork and x-rays which were very reasonably priced he decided to try a steroid shot thinking my dog is suffering from severe allergies that has caused bronchitis. He nailed it with the diagnosis because within 24 hours my dog was breathing much easier, eating again and back to her goofy self. Greatful doesn't come close to how I feel. You guys are wonderful. Thank you so very much!
Christina E.
11 Jun 2017
REPORT
A month ago a "low cost" veterinarian - (North Austin Zippivet) told me Pumpkin, my 2.7 year old kitty, has something called Stomatitis and the only way we can take her out of pain and help her is by ...
A month ago a "low cost" veterinarian - (North Austin Zippivet) told me Pumpkin, my 2.7 year old kitty, has something called Stomatitis and the only way we can take her out of pain and help her is by extracting all of her teeth. She then prescribed antibiotics and painkillers (costing $60), drew blood (not in my presence and without explaination, for another $10). I then received an estimate for her "necessary" surgery costing $2,500-3,000.Two weeks later, we visited another "affordable vet" - (Thrive Affordable Vet Care in Round Rock). She said Pumpkin does in fact have "severe" Stomatitis and will require complete extraction surgery. I am then provided with an estimate of $1,300-1,450.Today I took Pumpkin to the second vet for pre-operative bloodwork, done without me present and charged $55.00. They immediately scheduled her surgery for this Wednesday without asking me if I had any questions and/or mentioning if there was any necessary prep for her surgery.Before driving home I stopped by another vet (Balcones Animal Hospital) for a 3rd opinion. He and his father own the practice. They immediately saw Pumpkin and he said her Stomatitis is a 2-3 on a 1-10 scale and would not recommend pulling her teeth before trying another route: steroids.He gave her a steroid shot and two antibiotic injections upon my approval, in front of me. He said if her gums don't improve for at least three months to six months to a year - it depends on the cat; (if steroids work for my baby results will be visable in a day or two) he will ONLY THEN resort to removing the teeth necessary - where the gums are inflamed. Regardless, he said a full extraction should cost around $700.I cancelled her surgery as soon as we left and a couple hours later my Pumpkin seems in great spirits.Lesson learned: always seek the advice of more than one, even two, medical professionals - some of them are crooks.
Megan Reeves
11 May 2017
REPORT
I love these guys and so does my cat. They are up-front and honest about every test, vaccine and it's cost. They genuinely care about my animal, while actively trying to save me money.
Kelly K
9 May 2017
REPORT
Frustrated with my previous vet (just so expensive, no consistent vet, long wait times for schedule appointment the majority of the time), I went to google and yelp for reviews and found this place ra...
Frustrated with my previous vet (just so expensive, no consistent vet, long wait times for schedule appointment the majority of the time), I went to google and yelp for reviews and found this place ranked pretty highly and also close to my home (my cat HATES car rides, so that is important).
They do a lot of surgeries, so appointment times are slim to come by but I mentioned my cat was older and had lost weight and they managed to work me in within a few days for an elder cat check up.
The vet Dr. (Jason?) Wood saw me exactly at my appointment time, was personable, had a tech with him to help hold my cat in case he protested the exam (supposedly he was the model of good behavior comparatively), was efficient, gave me suggestions and options without pushing anything.
I decided to have testing done, was amazed at the cost (much less than I'd paid at previous vet), and was told to call back on Monday (today).
I did, was on hold for less than a minute waiting for Dr. Wood to talk to me, got the results, helpful suggestions for where to buy medication...
I've only been there once, but I have to say, I was very impressed with the service. If you want a fancy place with wifi, don't go here. But if you want a vet that really seems to love animals, doesn't demand all sorts of tests, is up front (and accurate) about the costs, and runs on time---I have to say this is the place.
Kristen R.
4 May 2017
REPORT
I love this place beyond words. It is the holy grail of Vets. I take the word of both Dr. Woods Sr. and Jr as seriously as I would MY OWN doctor, who I trust my LIFE with.I have to say 1 thing: Most...
I love this place beyond words. It is the holy grail of Vets. I take the word of both Dr. Woods Sr. and Jr as seriously as I would MY OWN doctor, who I trust my LIFE with.I have to say 1 thing: Most of the comments I have seen have regarded the front desk. I can say that the front desk of ANY business is a BUSY place, especially with the volume of Customers at Balcones. I can also tell you, if you have never been in a font of house position, that it is HARD to be 100% smiling and accommodating 100% of the time. I have been in a position similar, and this may shock you, but sometimes I have had a bad day, which may or may not have effected the experience of others. Guess what, ya'll? Get over yourselves, it happens.I have never ONCE had these ladies be rude to me as long as I was patient, understanding of their limitations, and friendly myself. I know it is hard to do with a sick animal, sometimes we let emotions get the best of us, but I think they truly understand THAT kind of emotion. What they, and I, do not understand, are people who think that because they have been coming to this establishment for 20+ yrs they are "entitled" to immediate treatment. Life doesn't work that way. Yes, I call them first. Yes, they usually can accommodate my emergency. Yes, I have at times been told they could not (VERY rarely, and once they recommended me going to the closest vet possible because they thought the drive may not be the healthiest option for my pup who was having an allergic reaction). No, I would never hold the amount of time I have been seeing them or the amount of money I have spent as a bargaining tool or rationale for them not being able to put EVERYTHING aside for me.Be a somewhat pleasant person and you may be treated pleasantly. They have enough business, they do not require yours. It is a PRIVILEGE to be treated here, not a RIGHT.Okay, I am done. Keep up that great work ya'll!
Betsy G.
4 May 2017
REPORT
Love this veterinary hospital. Good, thorough and attentive father and son team (Dr.'s Wood) took great care of my babies. Lost my 9yr old Shih Tzu, Domino, in Dec. due to mysterious breathing diffic...
Love this veterinary hospital. Good, thorough and attentive father and son team (Dr.'s Wood) took great care of my babies. Lost my 9yr old Shih Tzu, Domino, in Dec. due to mysterious breathing difficulties. Dr. Jason Wood tried everything to save my Domino. Just brought in my new pup yesterday and Dr. Wood Sr. was impressive as usual. He gave me good sound advice on preventative care for the pup and a thorough exam with clean bill of health. Compliments to my breeder to boot! Did I mention that the prices are some of the lowest in town? Probably should lead with that
Vinh N.
6 Mar 2017
REPORT
I'm sure the doctors are great but the front office peeps need to be more friendly. Sometimes can come off as rude. I've been in there in person and called in to try to make appointment and both times...
I'm sure the doctors are great but the front office peeps need to be more friendly. Sometimes can come off as rude. I've been in there in person and called in to try to make appointment and both times not so warming. It's your business do what you want but this is just the feedback I'm giving. Looks like I'm not alone. I just took my business elsewhere.
Erika S
18 Feb 2017
REPORT
The guys are always friendly and attentive to me and my kiddos. I mostly interact with Katy for grooming and she's the best!!
Holly Mathias
14 Feb 2017
REPORT
The 2 doctors and the staff here are beyond amazing. I have gone here for over 25 years and have always been thrilled with the care of my animals. Everyone is friendly and super caring. You could n...
The 2 doctors and the staff here are beyond amazing. I have gone here for over 25 years and have always been thrilled with the care of my animals. Everyone is friendly and super caring. You could not do any better for your pets!
Gina ATX
13 Feb 2017
REPORT
Great no frill veterinarian! I have been going here for the last 7 years. My Bostons are very healthy. Thankfully Balcones Animal Hospital is there if I need them.
Kat R.
3 Feb 2017
REPORT
It makes me SICK to write this review because I LOVE Dr. Wood (both of them). I've been a client since the 1990's. Today I called to get an appointment for what might be an emergency for my cat and wa...
It makes me SICK to write this review because I LOVE Dr. Wood (both of them). I've been a client since the 1990's. Today I called to get an appointment for what might be an emergency for my cat and was turned away. SERIOUSLY??? After all the years and $$ I've spent for OVER 20 years!!!I'm just sick that the staff has fallen to the level that it has. I had to call another vet and I am broken hearted that what used to be EXCELLENT customer service and vet care has become turning away OLD ESTABLISHED clients & being treated rudely by newbie office staff.
Kendra Flenniken
2 Feb 2017
REPORT
I have been a client of Balcones Animal Hospital for many years and have always found the prices to be a great value and the veterinarians to be honest, and not constantly trying to up-sell you on an ...
I have been a client of Balcones Animal Hospital for many years and have always found the prices to be a great value and the veterinarians to be honest, and not constantly trying to up-sell you on an additional vet service. The staff is kind and loving to the animals. Occasionally I have had to wait 15 to 20 minutes past my appointment time to see the vet, but it is rare, and they have worked me in on an emergency several times.
Brandi Hockenbrocht
26 Dec 2016
REPORT
I have been taking my dogs here for at least 10 years. This father son duo are so knowledgeable and compassionate along with their staff. They are the only people I trust with my babies. They are also...
I have been taking my dogs here for at least 10 years. This father son duo are so knowledgeable and compassionate along with their staff. They are the only people I trust with my babies. They are also very affordable which is always a plus. True animal lovers! I recommend everyone to them!
Dinah K.
2 May 2016
REPORT
I love Dr Wood,he's kind caring,and knows his stuff about animals. Best price in Austinfor animal care.I recently changed vets for both my Maltese & will be taking Yorkshire Terrier to see Dr Wood.Hes...
I love Dr Wood,he's kind caring,and knows his stuff about animals. Best price in Austinfor animal care.I recently changed vets for both my Maltese & will be taking Yorkshire Terrier to see Dr Wood.Hes the first ever Vet to provide provenative care foe my two precious dogs.Keep up great work!!Thank You Kindly Dinah
Jesse Pellegrin
15 Mar 2016
REPORT
Dr Woods has taken the best care of all our family members. Can't ask for a more caring and knowledgeable Vet.
Taylor Barboza
14 Mar 2016
REPORT
I have been going here for years and would recommend this place to anyone. I have two dogs and two cats they have been very well taken care of each visit.
Sarah Elizabeth James
23 Feb 2016
REPORT
Been going here for years! Dr. Wood and Dr. Jason Wood are always compassionate and attentive, as is the rest of the staff. They never tell you you need extra (pricey) stuff unless your fur baby truly...
Been going here for years! Dr. Wood and Dr. Jason Wood are always compassionate and attentive, as is the rest of the staff. They never tell you you need extra (pricey) stuff unless your fur baby truly needs it. They are very well priced, too!! I would give them 10 stars if I could :) Also a shout-out to Katy, the groomer who works out of the office. She is AMAZING!!
Debi S.
8 Nov 2015
REPORT
Love Dr. Woods and their techs. Always so relaxed and they don't nickel and dime you to death with unnecessary treatments. Dr Woods Sr. Is who we see the most. Love his funny sayings for certain condi...
Love Dr. Woods and their techs. Always so relaxed and they don't nickel and dime you to death with unnecessary treatments. Dr Woods Sr. Is who we see the most. Love his funny sayings for certain conditions that just put me at ease. I appreciate their caring attitudes for our fur baby.
Elizabeth Miclat
27 Sep 2015
REPORT
As sad as it was to put our Pet to sleep. He was in such great hands with Dr.
Woods. They really took such great care and compassion with us and our sweet Wags. I would
highly recommend them for any v...
As sad as it was to put our Pet to sleep. He was in such great hands with Dr.
Woods. They really took such great care and compassion with us and our sweet Wags. I would
highly recommend them for any vet service you might need. Also, we boarded our two
puppies here and they all were very nice and took care of them. Another great thing about this
place is they are affordable that gives great care and service.
Chris Cross
14 Aug 2015
REPORT
Excellent vet to go to. We were recommended by a friend to go there. Great prices, they don't just care about the animals, but they care about the people also. I will not take my pets anywhere else ev...
Excellent vet to go to. We were recommended by a friend to go there. Great prices, they don't just care about the animals, but they care about the people also. I will not take my pets anywhere else even after I move 30 miles away.
Ruth Overton
5 May 2012
REPORT
Dr. Wood helped us through two emotional decisions concerning our dog. When our dog had a disease that could not be cured, he was empathetic and kind. His staff knew our dog and my kids and treated ...
Dr. Wood helped us through two emotional decisions concerning our dog. When our dog had a disease that could not be cured, he was empathetic and kind. His staff knew our dog and my kids and treated us like family. We have continued to go to Dr. Wood because of the high quality care and personalized treatment. My husband grew up working for a vet, so he knows what to look for. We had not look no further when we found Balcones Animal Hospital. They take great care of your pet over the weekends too. We have referred many friends to Dr. Wood and all have been pleased with his service and care.
JSRoy
5 Apr 2012
REPORT
My Boxer dog had a little accident last night and needed stitches. Went to another vet (24 hours) and they tried to make me pay $650 for cleaning and stitching my dog... they also had to put her to s...
My Boxer dog had a little accident last night and needed stitches. Went to another vet (24 hours) and they tried to make me pay $650 for cleaning and stitching my dog... they also had to put her to sleep AND keep her overnight. I refused so they came back with another quote to clean and drugs (pain and antibiotics)... 150$. Just cleaning! no stitches! I brought her back home call my regular vet (Balcones Animal Hospital) on their emergency line. They asked me many questions and told me to wait until the morning and be there early. I went... 30 minutes later I was out of there... My dog was cleaned, stitched with antibiotics for $117. No putting to sleep... no keeping for the day. She is next to me... happy and sleeping. in 10 days will go back to remove the stitches. I love this VET. Older gentlemen that has been around and know how to deal with animals. My Boxer love them! Staffs are friendly and all of them loves animals.
JTNP
24 Jan 2012
REPORT
I have been taking my dogs to Dr. James Woods since 1976 and he has always been a caring wonderful vet. He especially is great at dealing with end of life issues and his compassion makes difficult dec...
I have been taking my dogs to Dr. James Woods since 1976 and he has always been a caring wonderful vet. He especially is great at dealing with end of life issues and his compassion makes difficult decisions about beloved dogs easier. I took in a new rescue dog yesterday and he assessed her health and told me he appreciated that I had saved her. I have also seen his son Dr. Jason Woods and he is just as wonderful as his father. If you are looking for quality vet services at a reasonable price try Balcones Animal Hospital.
Mbangs
9 Nov 2011
REPORT
Read such great reviews for Balcones Animal Hospital that I decided to try it today. Took all 3 of my dogs just for a general checkup. One of them had an ear infection. They were very personable, g...
Read such great reviews for Balcones Animal Hospital that I decided to try it today. Took all 3 of my dogs just for a general checkup. One of them had an ear infection. They were very personable, gave me lots of general information for keeping my pets healthy and affordable, and really loved on my pets too. Best of all, the cost was so low I couldn't believe it. They charged me what I would have expected to be the amount for 1 dog for all 3 dogs and most vets charge even more than that. Definitely recommend them. I had no problem getting an appt. and when I went there was only 1 other dog there. Highly recommend them.
KatLady
25 Sep 2011
REPORT
We have taken our four-legged children to Dr. Wood for years. Everything from surgery (minor routine spays to major surgery for bladder stones) to check-ups and shots, to frantic sick animal calls.I ...
We have taken our four-legged children to Dr. Wood for years. Everything from surgery (minor routine spays to major surgery for bladder stones) to check-ups and shots, to frantic sick animal calls.I know a lot of reviews mention not being able to get an appointment. I just now called and was offered either a tomorrow or the next day morning appointment. Yes, there have been times when they have been incredibly busy. Just like any other medical provider. But they do their best, and they truly care about both the pets, and their owners. I have never in my life met a more compassionate vet. (Either of them). They take the best care of all our family's cats, dogs, and rats. (Unfortunately, they do not do birds! I wish they did!)
drtaus
13 Apr 2011
REPORT
Dr Wood has been amazing. After having to take my cat to a specialist, I ended up coming back to Dr. Wood so that he could explain the diagnosis in terms I could fully understand, and he has done so,...
Dr Wood has been amazing. After having to take my cat to a specialist, I ended up coming back to Dr. Wood so that he could explain the diagnosis in terms I could fully understand, and he has done so, without the extra charges the specialist wanted. He cares both about our pets and us as pet owners. Also, I think the staff has been just great and don't understand some of these reviews. I have always experienced prompt courteous service on appointments and they have excellent vet techs as well. Highly recommended!!!
SuzyQ39
19 Mar 2011
REPORT
Finally, through a referral, I found the vet I've been looking for. I have been driving out of town, over 2 hrs each way, to take my pets to someone I trust. My pets are very dear to me, to say the l...
Finally, through a referral, I found the vet I've been looking for. I have been driving out of town, over 2 hrs each way, to take my pets to someone I trust. My pets are very dear to me, to say the least, and I have had a terrible experience with The Cat Hospital on Pond Springs Rd who refused me help and thereby crippled my cat. They didn't know what to do and even though another vet told them what to do they charged me $200. You won't have any problems with Balcones vets. They are truly wonderful people and they won't break the bank for you.
Starba
6 Mar 2011
REPORT
I have read the previous reviews and can't believe some of them. I've been going to Dr. Woods for over twenty five years on and off (I've moved, but I always make the drive for anything other than r...
I have read the previous reviews and can't believe some of them. I've been going to Dr. Woods for over twenty five years on and off (I've moved, but I always make the drive for anything other than routine visits, which I do with Dr. Graef in Taylor, also a great vet, but doesn't have all the equipment needed for some situations) Dr. Woods has always been so caring while being truthful and informative, explaining all the options for my elderly dogs, Don't believe the previous review about waiting two weeks. I've called many times for a semi serious situation and they've always fit me in within a day or two at the most, and of course if there's an emergency (I've had two snake bitten dogs) you're right in the door with either Dr. Woods or his son. Dr. Woods worked on my beloved Bonnie for two hours trying to save her life after being snake bitten. I can't say enough about my good experiences over the years with Dr. Woods and his son, Dr. Woods more recently. I know the reception staff is busy and can be businesslike at times, (friendlier lately, I must say) but overall, I would rate the whole team as A+. Price is only one consideration, you want to trust your vet with your pet's life and I trust these people immensely.
alliwren
31 Jan 2011
REPORT
Unfortunately, this business has been hurt by it's success. It usually takes days or weeks to get an appointment. There are many other vets in the area who can fit you in the same day if you have a ...
Unfortunately, this business has been hurt by it's success. It usually takes days or weeks to get an appointment. There are many other vets in the area who can fit you in the same day if you have a concern about your pet. We've been to Anderson Mill Animal Clinic and Research Pet and Bird Hospital and have been happier with them.
Paulvinny
10 Dec 2010
REPORT
The fees is definitely the cheapest. However, it takes about two weeks to get an appointment. So you can only rely on them for regular checkup. Don't wait that long to take your sick pet to the vet! T...
The fees is definitely the cheapest. However, it takes about two weeks to get an appointment. So you can only rely on them for regular checkup. Don't wait that long to take your sick pet to the vet! They don't have a patient file system. All they put the patient's ""information"" on note cards. They can't never seem to find the right note card every time I went there and depends on me for H & P (history and physical). Last time we took a very sick cat there and he suggested to put her on a renal diet. I was very suspicious of the ""little treatment."" I took the cat to a cat specialist. It turned out my cat was about to have renal failure and was severe dehydrated. My cat ended up in the cat hospital for 3 days to receive IV hydration, vitamins and monitoring. It may cost more but I need a vet that can remember my cat's and dog's name and their medical history. They should not depend on me as the only source for all their medical history because they can't find the file all the time.
DEH1
1 Dec 2010
REPORT
Knowing how expensive a trip to the Vet can be, I was apprehensive about calling to discuss my dog's condition. I just wanted to discuss possibilities for the condition and possibly avoid the trip to ...
Knowing how expensive a trip to the Vet can be, I was apprehensive about calling to discuss my dog's condition. I just wanted to discuss possibilities for the condition and possibly avoid the trip to the Vet but I figured I would hear ""you will have to bring the dog in to be examined"". That isn't what I heard. The person who answered the phone took the time to listen to my dog's symptoms and the fact that he had the symptoms before. At no time did she say I had to bring him in. She even said I could try the antibiotics and cortizone treatments I had used the last time. This Vet has seen my dog before but only for annual exams. It was very pleasant to talk with someone who respected the knowledge that I had about my dog's symptoms and that we could discuss options. It is nice to hear that if I think it's allergies like it was the last time that I can just go ahead and give him his meds from last time even though they didn't see him for that or prescribe the meds. And on the other hand it's nice to hear that there were other options, to bring him in and get a shot to ""jump start"" the treatment. I just want my dog to be comfortable so after a wonderful conversation with this woman, I opted to bring my dog in for an exam and based on the exam hopefully get a quicker start to treatment. I was so pleased last year with the Vet and the Vet Tech when I brought him in for his annual exam and now I am even more pleased. And the fees are so reasonable.
PatrickXavier
13 Nov 2010
REPORT
This week Dr. Woods and his staff saved the life of my dog Ike who had pancreatitis. We are so relieved and feel very blessed that we found this practice. I have been here over 10 times and never le...
This week Dr. Woods and his staff saved the life of my dog Ike who had pancreatitis. We are so relieved and feel very blessed that we found this practice. I have been here over 10 times and never left feeling that I had been overcharged or under treated. The staff is very hard working and they make an effort to make their services affordable which is not the case in Austin proper. Dr. Woods is so generous with his time that you feel guilty. I do not think the general public understands the stress that technicians and staff are under at Animal Hospitals and I learned that when the staff here had to help me in 2009 with the death of my dog Otis. The veterinary business is very hard on receptionists and techs I recommend that people show them the same respect that they are expecting because you do not know what pet traumas and grieving pet owners they have had to deal with before you. Friends and family who have followed me here are super happy. Thank you guys. Patrick
EMB2
18 Oct 2010
REPORT
Brought my cat for allergies and he was given a steroid shot... all very reasonable. Cat had a reaction 2 weeks later which I understand now can sometimes happen with cats. Obviously there was no wa...
Brought my cat for allergies and he was given a steroid shot... all very reasonable. Cat had a reaction 2 weeks later which I understand now can sometimes happen with cats. Obviously there was no way this could have been known. However, they should have caught this when I brought him back. They then proceeded to over hydrate him and sent him home with me when he was breathing much too hard but of course, I assumed he was ok as they sent him home with me. The next day he went into congestive heart failure and I spent $$$$ at the emergency vet, with another vet (because I was not going to bring him back to this vet!!) and a cardiologist. He's fine now but no thanks to this vet. Yes, they're more reasonable in the pricing but at what cost????
yorkielover1
20 Aug 2010
REPORT
I was so disapointed with this vet hospital. i have been taking my Dog there for a couple of times, but the last time was my final time. It was so over booked there that they gave my Dog his shots in ...
I was so disapointed with this vet hospital. i have been taking my Dog there for a couple of times, but the last time was my final time. It was so over booked there that they gave my Dog his shots in the waiting room, I was so pissed offf because I wasnt even able to see the vet the last two timesI was there because they over booked so bad. The girls in the front are rude and look like they have pulled an all nighter. Then the final straw was whenI asked them to fax my Dogs paper work to my new Vet. They totally lost all of his files!! who does that? My advise to you is DON""T TAKE YOUR PETS THERE
sriddles
19 Jul 2010
REPORT
called to get my dog a shot and bordatella for the weekend, and the receptionist basically told me that they were absolutely full and pretty much dismissed me altogether. I have read the other review...
called to get my dog a shot and bordatella for the weekend, and the receptionist basically told me that they were absolutely full and pretty much dismissed me altogether. I have read the other reviews, I can't even believe that girl still has a job.
kkturley222273
5 Jul 2010
REPORT
We have 4 dogs, 2 Yorkies and 2 adopted mutts that all have had health issues at 1 time or another. Each andevery time Dr. Wood Sr.and Dr. Wood Jr. have brought them back to health. They are the mo...
We have 4 dogs, 2 Yorkies and 2 adopted mutts that all have had health issues at 1 time or another. Each andevery time Dr. Wood Sr.and Dr. Wood Jr. have brought them back to health. They are the most compassionate,knowledgeable, and skilled veterinarians I have dealt with.It is obvious they love animals and we would never go anywhere else. Our dogs are family too, and only the BEST will do for our family's care!
none2010
3 May 2010
REPORT
I had to bring in my dog on short notice and when I entered the clinic I wasn't greeted I walked up to the front desk and the young receptionist there spoke to me in a very rude manner like I wasn't s...
I had to bring in my dog on short notice and when I entered the clinic I wasn't greeted I walked up to the front desk and the young receptionist there spoke to me in a very rude manner like I wasn't supposed to be there. I didn't feel welcome at all. I'm shocked she is able to provide terrible customer service and is still allowed to work there. I know if I spoke to customer's at my job in that way I wouldn't have a job anymore. On the other side you have the very friendly and knowledgeable vet and vet techs that make this place awesome. : ) So 5 starts for them and 0 for the receptionist.
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FAQs
Where is Balcones Animal Hospital located?
Balcones Animal Hospital is located at 6909 McNeil Dr, Austin, Texas 78729. It's easily accessible to pet owners in the Austin area and surrounding communities.
What time does Balcones Animal Hospital open and close each day?
Balcones Animal Hospital is open Monday 07:00 AM - 18:00 PM, Tuesday 07:00 AM - 18:00 PM, Wednesday 07:00 AM - 18:00 PM, Thursday 07:00 AM - 18:00 PM, Friday 07:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Balcones Animal Hospital?
You can book an appointment online with Balcones Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Balcones Animal Hospital offer?
Balcones Animal Hospital in Austin offers a range of veterinary services, including Acupuncture, Boarding, Dental Care, Dermatology, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Balcones Animal Hospital offer vaccinations for pets?
Yes, Balcones Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Austin clinic.
Does Balcones Animal Hospital offer pet dental care?
Absolutely. Balcones Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Balcones Animal Hospital?
Balcones Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Austin.
Does Balcones Animal Hospital provide boarding or kennel services?
Yes, Balcones Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Balcones Animal Hospital?
Balcones Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Austin has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
7:00 AM – 6:00 PM
Tuesday
Tue
7:00 AM – 6:00 PM
Wednesday
Wed
7:00 AM – 6:00 PM
Thursday
Thu
7:00 AM – 6:00 PM
Friday
Fri
7:00 AM – 6:00 PM
Popular Hours
6a
12p
6p
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Balcones Animal Hospital
Austin, Texas
General Info
Balcones Animal Hospital delivers direct care to Austin's pets and those from nearby areas throughout their life stages. The range of services extends beyond medical treatment to encompass preventive checkups along with client education and long-term planning. Balcones Animal Hospital's team works with pet owners to create individualized health plans that reflect each pet's unique lifestyle and medical needs. Austin pet parents frequently seek assistance from Balcones Animal Hospital to address complex cases including chronic illnesses mobility issues and unexpected injuries. Throughout the treatment process the clinic maintains consistent care delivery while fostering robust communication. Balcones Animal Hospital merges dependable veterinary expertise with regional insights to perform a crucial function in maintaining pet wellness throughout Texas. The team is recognized for its composed professional approach combined with consistent execution. Balcones Animal Hospital remains a dependable healthcare provider and educational resource for Austin residents by delivering early intervention services and proactive health solutions throughout Texas. Balcones Animal Hospital remains a dependable provider of veterinary services and educational resources for Austin residents by addressing health issues promptly and delivering proactive care solutions throughout Texas. Residents in Austin and nearby areas find Balcones Animal Hospital to be a reliable provider of care and educational services which addresses health concerns promptly while delivering proactive solutions throughout Texas. Balcones Animal Hospital remains a dependable healthcare provider and educational resource for Austin residents by delivering early interventions and proactive health solutions throughout Texas. Balcones Animal Hospital remains a dependable healthcare and educational resource for Austin residents by delivering early issue detection and proactive health solutions throughout Texas. Balcones Animal Hospital remains a dependable healthcare provider for Austin residents delivering early concern resolution and proactive health solutions throughout Texas.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Services
Acupuncture
Boarding
Dental Care
Dermatology
Grooming
Neurology
Oncology
Surgery
Vaccinations
Reviews
Sierra Montana
18 Jul 2018
The vets are amazing..we talk out all options..looking at the quality of life for my aging critter.
Dino Bowie
16 Jul 2018
First time taking my pit bull there to get her ears cropped! Dr. Woods did an amazing job with the crop, their staff was extremely fast & for the work the pay wasn’t bad! Will definitely take all my d...
First time taking my pit bull there to get her ears cropped! Dr. Woods did an amazing job with the crop, their staff was extremely fast & for the work the pay wasn’t bad! Will definitely take all my dogs to Dr. woods for future crops, shots & checkups!
Neal Combies
7 Jul 2018
I have known Dr. Wood since 1973 when he opened Balcones Animal Hospital on HWY 183. My father discovered Balcones Animal Hospital and we/I have bever gi3ne elsewhere over the past 45 years. He and hi...
I have known Dr. Wood since 1973 when he opened Balcones Animal Hospital on HWY 183. My father discovered Balcones Animal Hospital and we/I have bever gi3ne elsewhere over the past 45 years. He and his staff have taken care of generations of our family's pets. He was so excited to show me his current facility when it was built in '95 that he asked me to jump in his truck so he could give me a tour. There is no finer veterinary hospital in Austin, nor will you find a kinder and more competent surgeons as Dr. Wood and his son, Jason!
eric Kratch
25 Jun 2018
These people really love animals, and what they do... Best vet I've ever used
Diane Guccione
7 Jun 2018
I have been going here for years. Both Dr. Woods are awesome. They have taken great care of my many cats and my one dog. Caring and professional care for my critters.
Jared Enriquez
10 Apr 2018
Awesome staff, doctors are friendly and helpful. They never hesitate to answer questions about my dog.
Lynne Finley
7 Apr 2018
The staff, from front desk to doctors, are friendly, professional, very helpful & caring. It's modern medicine with the family touch
David Walentynowicz
31 Mar 2018
Best vet in Austin. I wouldn't take my dogs anywhere else. Dr. Woods and his team treat my dog-hters (Sry had to do it) with love and respect. The price is also lowest I've seen.
Carlos Contreras
2 Mar 2018
Our foster dogs come here and they are very happy with the service. Great techs; great physicians. All very friendly. Old school technology keeps costs low.
Nicholas Reith
31 Jan 2018
Amazing. Fast. Friendly. And they took excellent care of my pup. I have heard it can be hard to get appointements. If so, it would still be worth the wait!
tim b.
10 Aug 2017
Came here on the recommendation of other yelpers a good spot to get canine teeth cleaning. Its a bit of a pain to get to - but the front office staff was very friendly and my dog seemed relatively ha...
Came here on the recommendation of other yelpers a good spot to get canine teeth cleaning. Its a bit of a pain to get to - but the front office staff was very friendly and my dog seemed relatively happy when she got picked up.
Laurie M.
5 Aug 2017
We have been going to this clinic for 25+ years and have always felt our dogs received amazing care. Most recently, our 12 year old dachshund had benign growth in her toes. Dr Wood was able to remove ...
We have been going to this clinic for 25+ years and have always felt our dogs received amazing care. Most recently, our 12 year old dachshund had benign growth in her toes. Dr Wood was able to remove all but one toe and her pad so she can keep her leg! Thank you to both of the Dr. Woods and their very caring staff!
Amy E.
21 Jul 2017
Our dog was neutered here and we had difficulty during his recovery. We walked in with our dog a few days following his surgery and Dr. Wood saw him immediately, providing us with medications and grea...
Our dog was neutered here and we had difficulty during his recovery. We walked in with our dog a few days following his surgery and Dr. Wood saw him immediately, providing us with medications and great service. The doctor and staff were so welcoming, helpful, and reassuring. The consultation was free of charge which is unheard of--other vets would have charged minimum $100 for the services provided. Would definitely recommend this place!
J M.
18 Jul 2017
30 year + client - Love the doctor Woods. Called for appointment for stray cat whole check up and was told next appointment wasn't until August 15. Strays can't wait that long...and they can't come i...
30 year + client - Love the doctor Woods. Called for appointment for stray cat whole check up and was told next appointment wasn't until August 15. Strays can't wait that long...and they can't come in until you check for leukemia. I can't wait 3 weeks. Don't know what I am going to do about that but I don't like it. Had to go to another vet for this cat. My other three I will have to consider the long waits to get in. I am also a cat care person - take all cats feral or stray or lost to a vet for possible neuter and get them shots etc. Wish there was a solution because I hate to leave my friends of 30+ years. I went when the office was on 183.
Jennifer P.
15 Jul 2017
I have been going here for eight years, my pups whole life. And everyone is always great here. Always patient and friendly, my dog is a little skitzy. Prices are great, and they are busy, so it is bes...
I have been going here for eight years, my pups whole life. And everyone is always great here. Always patient and friendly, my dog is a little skitzy. Prices are great, and they are busy, so it is best to make appointments in advance if possible.
Dao T.
5 Jul 2017
I love this animal hospital! Both father & son are great doctors and loves our Charlie! Trust this vet. I used to go to Wells Branch Bird & Per Clinic. I always felt like they were always trying to pu...
I love this animal hospital! Both father & son are great doctors and loves our Charlie! Trust this vet. I used to go to Wells Branch Bird & Per Clinic. I always felt like they were always trying to push for my services and not genuinely care about my furbaby. Glad I found a new place for our Charlie! Recommend taking your furbaby here!
Sara P.
1 Jul 2017
Dr. Jason Wood is simply the best. I've been bringing my two Dobermans there for 10 years and have always been treated with respect, genuine concern for my babies and a straight forward no b.s. approa...
Dr. Jason Wood is simply the best. I've been bringing my two Dobermans there for 10 years and have always been treated with respect, genuine concern for my babies and a straight forward no b.s. approach. For the most part my pets have been very health but recently one of my dogs was having ongoing extreme difficulty breathing. I called Balcones and they didnt have any appointments available but I was able to leave a message for Dr. Wood who promptly returned my call. He listened to me explain in detail what symptoms my dog was having and suggested we bring her in right away. He cleared his schedule for us and was ready to see her as soon as we showed up! After bloodwork and x-rays which were very reasonably priced he decided to try a steroid shot thinking my dog is suffering from severe allergies that has caused bronchitis. He nailed it with the diagnosis because within 24 hours my dog was breathing much easier, eating again and back to her goofy self. Greatful doesn't come close to how I feel. You guys are wonderful. Thank you so very much!
Christina E.
11 Jun 2017
A month ago a "low cost" veterinarian - (North Austin Zippivet) told me Pumpkin, my 2.7 year old kitty, has something called Stomatitis and the only way we can take her out of pain and help her is by ...
A month ago a "low cost" veterinarian - (North Austin Zippivet) told me Pumpkin, my 2.7 year old kitty, has something called Stomatitis and the only way we can take her out of pain and help her is by extracting all of her teeth. She then prescribed antibiotics and painkillers (costing $60), drew blood (not in my presence and without explaination, for another $10). I then received an estimate for her "necessary" surgery costing $2,500-3,000.Two weeks later, we visited another "affordable vet" - (Thrive Affordable Vet Care in Round Rock). She said Pumpkin does in fact have "severe" Stomatitis and will require complete extraction surgery. I am then provided with an estimate of $1,300-1,450.Today I took Pumpkin to the second vet for pre-operative bloodwork, done without me present and charged $55.00. They immediately scheduled her surgery for this Wednesday without asking me if I had any questions and/or mentioning if there was any necessary prep for her surgery.Before driving home I stopped by another vet (Balcones Animal Hospital) for a 3rd opinion. He and his father own the practice. They immediately saw Pumpkin and he said her Stomatitis is a 2-3 on a 1-10 scale and would not recommend pulling her teeth before trying another route: steroids.He gave her a steroid shot and two antibiotic injections upon my approval, in front of me. He said if her gums don't improve for at least three months to six months to a year - it depends on the cat; (if steroids work for my baby results will be visable in a day or two) he will ONLY THEN resort to removing the teeth necessary - where the gums are inflamed. Regardless, he said a full extraction should cost around $700.I cancelled her surgery as soon as we left and a couple hours later my Pumpkin seems in great spirits.Lesson learned: always seek the advice of more than one, even two, medical professionals - some of them are crooks.
Megan Reeves
11 May 2017
I love these guys and so does my cat. They are up-front and honest about every test, vaccine and it's cost. They genuinely care about my animal, while actively trying to save me money.
Kelly K
9 May 2017
Frustrated with my previous vet (just so expensive, no consistent vet, long wait times for schedule appointment the majority of the time), I went to google and yelp for reviews and found this place ra...
Frustrated with my previous vet (just so expensive, no consistent vet, long wait times for schedule appointment the majority of the time), I went to google and yelp for reviews and found this place ranked pretty highly and also close to my home (my cat HATES car rides, so that is important).
They do a lot of surgeries, so appointment times are slim to come by but I mentioned my cat was older and had lost weight and they managed to work me in within a few days for an elder cat check up.
The vet Dr. (Jason?) Wood saw me exactly at my appointment time, was personable, had a tech with him to help hold my cat in case he protested the exam (supposedly he was the model of good behavior comparatively), was efficient, gave me suggestions and options without pushing anything.
I decided to have testing done, was amazed at the cost (much less than I'd paid at previous vet), and was told to call back on Monday (today).
I did, was on hold for less than a minute waiting for Dr. Wood to talk to me, got the results, helpful suggestions for where to buy medication...
I've only been there once, but I have to say, I was very impressed with the service. If you want a fancy place with wifi, don't go here. But if you want a vet that really seems to love animals, doesn't demand all sorts of tests, is up front (and accurate) about the costs, and runs on time---I have to say this is the place.
Kristen R.
4 May 2017
I love this place beyond words. It is the holy grail of Vets. I take the word of both Dr. Woods Sr. and Jr as seriously as I would MY OWN doctor, who I trust my LIFE with.I have to say 1 thing: Most...
I love this place beyond words. It is the holy grail of Vets. I take the word of both Dr. Woods Sr. and Jr as seriously as I would MY OWN doctor, who I trust my LIFE with.I have to say 1 thing: Most of the comments I have seen have regarded the front desk. I can say that the front desk of ANY business is a BUSY place, especially with the volume of Customers at Balcones. I can also tell you, if you have never been in a font of house position, that it is HARD to be 100% smiling and accommodating 100% of the time. I have been in a position similar, and this may shock you, but sometimes I have had a bad day, which may or may not have effected the experience of others. Guess what, ya'll? Get over yourselves, it happens.I have never ONCE had these ladies be rude to me as long as I was patient, understanding of their limitations, and friendly myself. I know it is hard to do with a sick animal, sometimes we let emotions get the best of us, but I think they truly understand THAT kind of emotion. What they, and I, do not understand, are people who think that because they have been coming to this establishment for 20+ yrs they are "entitled" to immediate treatment. Life doesn't work that way. Yes, I call them first. Yes, they usually can accommodate my emergency. Yes, I have at times been told they could not (VERY rarely, and once they recommended me going to the closest vet possible because they thought the drive may not be the healthiest option for my pup who was having an allergic reaction). No, I would never hold the amount of time I have been seeing them or the amount of money I have spent as a bargaining tool or rationale for them not being able to put EVERYTHING aside for me.Be a somewhat pleasant person and you may be treated pleasantly. They have enough business, they do not require yours. It is a PRIVILEGE to be treated here, not a RIGHT.Okay, I am done. Keep up that great work ya'll!
Betsy G.
4 May 2017
Love this veterinary hospital. Good, thorough and attentive father and son team (Dr.'s Wood) took great care of my babies. Lost my 9yr old Shih Tzu, Domino, in Dec. due to mysterious breathing diffic...
Love this veterinary hospital. Good, thorough and attentive father and son team (Dr.'s Wood) took great care of my babies. Lost my 9yr old Shih Tzu, Domino, in Dec. due to mysterious breathing difficulties. Dr. Jason Wood tried everything to save my Domino. Just brought in my new pup yesterday and Dr. Wood Sr. was impressive as usual. He gave me good sound advice on preventative care for the pup and a thorough exam with clean bill of health. Compliments to my breeder to boot! Did I mention that the prices are some of the lowest in town? Probably should lead with that
Vinh N.
6 Mar 2017
I'm sure the doctors are great but the front office peeps need to be more friendly. Sometimes can come off as rude. I've been in there in person and called in to try to make appointment and both times...
I'm sure the doctors are great but the front office peeps need to be more friendly. Sometimes can come off as rude. I've been in there in person and called in to try to make appointment and both times not so warming. It's your business do what you want but this is just the feedback I'm giving. Looks like I'm not alone. I just took my business elsewhere.
Erika S
18 Feb 2017
The guys are always friendly and attentive to me and my kiddos. I mostly interact with Katy for grooming and she's the best!!
Holly Mathias
14 Feb 2017
The 2 doctors and the staff here are beyond amazing. I have gone here for over 25 years and have always been thrilled with the care of my animals. Everyone is friendly and super caring. You could n...
The 2 doctors and the staff here are beyond amazing. I have gone here for over 25 years and have always been thrilled with the care of my animals. Everyone is friendly and super caring. You could not do any better for your pets!
Gina ATX
13 Feb 2017
Great no frill veterinarian! I have been going here for the last 7 years. My Bostons are very healthy. Thankfully Balcones Animal Hospital is there if I need them.
Kat R.
3 Feb 2017
It makes me SICK to write this review because I LOVE Dr. Wood (both of them). I've been a client since the 1990's. Today I called to get an appointment for what might be an emergency for my cat and wa...
It makes me SICK to write this review because I LOVE Dr. Wood (both of them). I've been a client since the 1990's. Today I called to get an appointment for what might be an emergency for my cat and was turned away. SERIOUSLY??? After all the years and $$ I've spent for OVER 20 years!!!I'm just sick that the staff has fallen to the level that it has. I had to call another vet and I am broken hearted that what used to be EXCELLENT customer service and vet care has become turning away OLD ESTABLISHED clients & being treated rudely by newbie office staff.
Kendra Flenniken
2 Feb 2017
I have been a client of Balcones Animal Hospital for many years and have always found the prices to be a great value and the veterinarians to be honest, and not constantly trying to up-sell you on an ...
I have been a client of Balcones Animal Hospital for many years and have always found the prices to be a great value and the veterinarians to be honest, and not constantly trying to up-sell you on an additional vet service. The staff is kind and loving to the animals. Occasionally I have had to wait 15 to 20 minutes past my appointment time to see the vet, but it is rare, and they have worked me in on an emergency several times.
Brandi Hockenbrocht
26 Dec 2016
I have been taking my dogs here for at least 10 years. This father son duo are so knowledgeable and compassionate along with their staff. They are the only people I trust with my babies. They are also...
I have been taking my dogs here for at least 10 years. This father son duo are so knowledgeable and compassionate along with their staff. They are the only people I trust with my babies. They are also very affordable which is always a plus. True animal lovers! I recommend everyone to them!
Dinah K.
2 May 2016
I love Dr Wood,he's kind caring,and knows his stuff about animals. Best price in Austinfor animal care.I recently changed vets for both my Maltese & will be taking Yorkshire Terrier to see Dr Wood.Hes...
I love Dr Wood,he's kind caring,and knows his stuff about animals. Best price in Austinfor animal care.I recently changed vets for both my Maltese & will be taking Yorkshire Terrier to see Dr Wood.Hes the first ever Vet to provide provenative care foe my two precious dogs.Keep up great work!!Thank You Kindly Dinah
Jesse Pellegrin
15 Mar 2016
Dr Woods has taken the best care of all our family members. Can't ask for a more caring and knowledgeable Vet.
Taylor Barboza
14 Mar 2016
I have been going here for years and would recommend this place to anyone. I have two dogs and two cats they have been very well taken care of each visit.
Sarah Elizabeth James
23 Feb 2016
Been going here for years! Dr. Wood and Dr. Jason Wood are always compassionate and attentive, as is the rest of the staff. They never tell you you need extra (pricey) stuff unless your fur baby truly...
Been going here for years! Dr. Wood and Dr. Jason Wood are always compassionate and attentive, as is the rest of the staff. They never tell you you need extra (pricey) stuff unless your fur baby truly needs it. They are very well priced, too!! I would give them 10 stars if I could :) Also a shout-out to Katy, the groomer who works out of the office. She is AMAZING!!
Debi S.
8 Nov 2015
Love Dr. Woods and their techs. Always so relaxed and they don't nickel and dime you to death with unnecessary treatments. Dr Woods Sr. Is who we see the most. Love his funny sayings for certain condi...
Love Dr. Woods and their techs. Always so relaxed and they don't nickel and dime you to death with unnecessary treatments. Dr Woods Sr. Is who we see the most. Love his funny sayings for certain conditions that just put me at ease. I appreciate their caring attitudes for our fur baby.
Elizabeth Miclat
27 Sep 2015
As sad as it was to put our Pet to sleep. He was in such great hands with Dr.
Woods. They really took such great care and compassion with us and our sweet Wags. I would
highly recommend them for any v...
As sad as it was to put our Pet to sleep. He was in such great hands with Dr.
Woods. They really took such great care and compassion with us and our sweet Wags. I would
highly recommend them for any vet service you might need. Also, we boarded our two
puppies here and they all were very nice and took care of them. Another great thing about this
place is they are affordable that gives great care and service.
Chris Cross
14 Aug 2015
Excellent vet to go to. We were recommended by a friend to go there. Great prices, they don't just care about the animals, but they care about the people also. I will not take my pets anywhere else ev...
Excellent vet to go to. We were recommended by a friend to go there. Great prices, they don't just care about the animals, but they care about the people also. I will not take my pets anywhere else even after I move 30 miles away.
Ruth Overton
5 May 2012
Dr. Wood helped us through two emotional decisions concerning our dog. When our dog had a disease that could not be cured, he was empathetic and kind. His staff knew our dog and my kids and treated ...
Dr. Wood helped us through two emotional decisions concerning our dog. When our dog had a disease that could not be cured, he was empathetic and kind. His staff knew our dog and my kids and treated us like family. We have continued to go to Dr. Wood because of the high quality care and personalized treatment. My husband grew up working for a vet, so he knows what to look for. We had not look no further when we found Balcones Animal Hospital. They take great care of your pet over the weekends too. We have referred many friends to Dr. Wood and all have been pleased with his service and care.
JSRoy
5 Apr 2012
My Boxer dog had a little accident last night and needed stitches. Went to another vet (24 hours) and they tried to make me pay $650 for cleaning and stitching my dog... they also had to put her to s...
My Boxer dog had a little accident last night and needed stitches. Went to another vet (24 hours) and they tried to make me pay $650 for cleaning and stitching my dog... they also had to put her to sleep AND keep her overnight. I refused so they came back with another quote to clean and drugs (pain and antibiotics)... 150$. Just cleaning! no stitches! I brought her back home call my regular vet (Balcones Animal Hospital) on their emergency line. They asked me many questions and told me to wait until the morning and be there early. I went... 30 minutes later I was out of there... My dog was cleaned, stitched with antibiotics for $117. No putting to sleep... no keeping for the day. She is next to me... happy and sleeping. in 10 days will go back to remove the stitches. I love this VET. Older gentlemen that has been around and know how to deal with animals. My Boxer love them! Staffs are friendly and all of them loves animals.
JTNP
24 Jan 2012
I have been taking my dogs to Dr. James Woods since 1976 and he has always been a caring wonderful vet. He especially is great at dealing with end of life issues and his compassion makes difficult dec...
I have been taking my dogs to Dr. James Woods since 1976 and he has always been a caring wonderful vet. He especially is great at dealing with end of life issues and his compassion makes difficult decisions about beloved dogs easier. I took in a new rescue dog yesterday and he assessed her health and told me he appreciated that I had saved her. I have also seen his son Dr. Jason Woods and he is just as wonderful as his father. If you are looking for quality vet services at a reasonable price try Balcones Animal Hospital.
Mbangs
9 Nov 2011
Read such great reviews for Balcones Animal Hospital that I decided to try it today. Took all 3 of my dogs just for a general checkup. One of them had an ear infection. They were very personable, g...
Read such great reviews for Balcones Animal Hospital that I decided to try it today. Took all 3 of my dogs just for a general checkup. One of them had an ear infection. They were very personable, gave me lots of general information for keeping my pets healthy and affordable, and really loved on my pets too. Best of all, the cost was so low I couldn't believe it. They charged me what I would have expected to be the amount for 1 dog for all 3 dogs and most vets charge even more than that. Definitely recommend them. I had no problem getting an appt. and when I went there was only 1 other dog there. Highly recommend them.
KatLady
25 Sep 2011
We have taken our four-legged children to Dr. Wood for years. Everything from surgery (minor routine spays to major surgery for bladder stones) to check-ups and shots, to frantic sick animal calls.I ...
We have taken our four-legged children to Dr. Wood for years. Everything from surgery (minor routine spays to major surgery for bladder stones) to check-ups and shots, to frantic sick animal calls.I know a lot of reviews mention not being able to get an appointment. I just now called and was offered either a tomorrow or the next day morning appointment. Yes, there have been times when they have been incredibly busy. Just like any other medical provider. But they do their best, and they truly care about both the pets, and their owners. I have never in my life met a more compassionate vet. (Either of them). They take the best care of all our family's cats, dogs, and rats. (Unfortunately, they do not do birds! I wish they did!)
drtaus
13 Apr 2011
Dr Wood has been amazing. After having to take my cat to a specialist, I ended up coming back to Dr. Wood so that he could explain the diagnosis in terms I could fully understand, and he has done so,...
Dr Wood has been amazing. After having to take my cat to a specialist, I ended up coming back to Dr. Wood so that he could explain the diagnosis in terms I could fully understand, and he has done so, without the extra charges the specialist wanted. He cares both about our pets and us as pet owners. Also, I think the staff has been just great and don't understand some of these reviews. I have always experienced prompt courteous service on appointments and they have excellent vet techs as well. Highly recommended!!!
SuzyQ39
19 Mar 2011
Finally, through a referral, I found the vet I've been looking for. I have been driving out of town, over 2 hrs each way, to take my pets to someone I trust. My pets are very dear to me, to say the l...
Finally, through a referral, I found the vet I've been looking for. I have been driving out of town, over 2 hrs each way, to take my pets to someone I trust. My pets are very dear to me, to say the least, and I have had a terrible experience with The Cat Hospital on Pond Springs Rd who refused me help and thereby crippled my cat. They didn't know what to do and even though another vet told them what to do they charged me $200. You won't have any problems with Balcones vets. They are truly wonderful people and they won't break the bank for you.
Starba
6 Mar 2011
I have read the previous reviews and can't believe some of them. I've been going to Dr. Woods for over twenty five years on and off (I've moved, but I always make the drive for anything other than r...
I have read the previous reviews and can't believe some of them. I've been going to Dr. Woods for over twenty five years on and off (I've moved, but I always make the drive for anything other than routine visits, which I do with Dr. Graef in Taylor, also a great vet, but doesn't have all the equipment needed for some situations) Dr. Woods has always been so caring while being truthful and informative, explaining all the options for my elderly dogs, Don't believe the previous review about waiting two weeks. I've called many times for a semi serious situation and they've always fit me in within a day or two at the most, and of course if there's an emergency (I've had two snake bitten dogs) you're right in the door with either Dr. Woods or his son. Dr. Woods worked on my beloved Bonnie for two hours trying to save her life after being snake bitten. I can't say enough about my good experiences over the years with Dr. Woods and his son, Dr. Woods more recently. I know the reception staff is busy and can be businesslike at times, (friendlier lately, I must say) but overall, I would rate the whole team as A+. Price is only one consideration, you want to trust your vet with your pet's life and I trust these people immensely.
alliwren
31 Jan 2011
Unfortunately, this business has been hurt by it's success. It usually takes days or weeks to get an appointment. There are many other vets in the area who can fit you in the same day if you have a ...
Unfortunately, this business has been hurt by it's success. It usually takes days or weeks to get an appointment. There are many other vets in the area who can fit you in the same day if you have a concern about your pet. We've been to Anderson Mill Animal Clinic and Research Pet and Bird Hospital and have been happier with them.
Paulvinny
10 Dec 2010
The fees is definitely the cheapest. However, it takes about two weeks to get an appointment. So you can only rely on them for regular checkup. Don't wait that long to take your sick pet to the vet! T...
The fees is definitely the cheapest. However, it takes about two weeks to get an appointment. So you can only rely on them for regular checkup. Don't wait that long to take your sick pet to the vet! They don't have a patient file system. All they put the patient's ""information"" on note cards. They can't never seem to find the right note card every time I went there and depends on me for H & P (history and physical). Last time we took a very sick cat there and he suggested to put her on a renal diet. I was very suspicious of the ""little treatment."" I took the cat to a cat specialist. It turned out my cat was about to have renal failure and was severe dehydrated. My cat ended up in the cat hospital for 3 days to receive IV hydration, vitamins and monitoring. It may cost more but I need a vet that can remember my cat's and dog's name and their medical history. They should not depend on me as the only source for all their medical history because they can't find the file all the time.
DEH1
1 Dec 2010
Knowing how expensive a trip to the Vet can be, I was apprehensive about calling to discuss my dog's condition. I just wanted to discuss possibilities for the condition and possibly avoid the trip to ...
Knowing how expensive a trip to the Vet can be, I was apprehensive about calling to discuss my dog's condition. I just wanted to discuss possibilities for the condition and possibly avoid the trip to the Vet but I figured I would hear ""you will have to bring the dog in to be examined"". That isn't what I heard. The person who answered the phone took the time to listen to my dog's symptoms and the fact that he had the symptoms before. At no time did she say I had to bring him in. She even said I could try the antibiotics and cortizone treatments I had used the last time. This Vet has seen my dog before but only for annual exams. It was very pleasant to talk with someone who respected the knowledge that I had about my dog's symptoms and that we could discuss options. It is nice to hear that if I think it's allergies like it was the last time that I can just go ahead and give him his meds from last time even though they didn't see him for that or prescribe the meds. And on the other hand it's nice to hear that there were other options, to bring him in and get a shot to ""jump start"" the treatment. I just want my dog to be comfortable so after a wonderful conversation with this woman, I opted to bring my dog in for an exam and based on the exam hopefully get a quicker start to treatment. I was so pleased last year with the Vet and the Vet Tech when I brought him in for his annual exam and now I am even more pleased. And the fees are so reasonable.
PatrickXavier
13 Nov 2010
This week Dr. Woods and his staff saved the life of my dog Ike who had pancreatitis. We are so relieved and feel very blessed that we found this practice. I have been here over 10 times and never le...
This week Dr. Woods and his staff saved the life of my dog Ike who had pancreatitis. We are so relieved and feel very blessed that we found this practice. I have been here over 10 times and never left feeling that I had been overcharged or under treated. The staff is very hard working and they make an effort to make their services affordable which is not the case in Austin proper. Dr. Woods is so generous with his time that you feel guilty. I do not think the general public understands the stress that technicians and staff are under at Animal Hospitals and I learned that when the staff here had to help me in 2009 with the death of my dog Otis. The veterinary business is very hard on receptionists and techs I recommend that people show them the same respect that they are expecting because you do not know what pet traumas and grieving pet owners they have had to deal with before you. Friends and family who have followed me here are super happy. Thank you guys. Patrick
EMB2
18 Oct 2010
Brought my cat for allergies and he was given a steroid shot... all very reasonable. Cat had a reaction 2 weeks later which I understand now can sometimes happen with cats. Obviously there was no wa...
Brought my cat for allergies and he was given a steroid shot... all very reasonable. Cat had a reaction 2 weeks later which I understand now can sometimes happen with cats. Obviously there was no way this could have been known. However, they should have caught this when I brought him back. They then proceeded to over hydrate him and sent him home with me when he was breathing much too hard but of course, I assumed he was ok as they sent him home with me. The next day he went into congestive heart failure and I spent $$$$ at the emergency vet, with another vet (because I was not going to bring him back to this vet!!) and a cardiologist. He's fine now but no thanks to this vet. Yes, they're more reasonable in the pricing but at what cost????
yorkielover1
20 Aug 2010
I was so disapointed with this vet hospital. i have been taking my Dog there for a couple of times, but the last time was my final time. It was so over booked there that they gave my Dog his shots in ...
I was so disapointed with this vet hospital. i have been taking my Dog there for a couple of times, but the last time was my final time. It was so over booked there that they gave my Dog his shots in the waiting room, I was so pissed offf because I wasnt even able to see the vet the last two timesI was there because they over booked so bad. The girls in the front are rude and look like they have pulled an all nighter. Then the final straw was whenI asked them to fax my Dogs paper work to my new Vet. They totally lost all of his files!! who does that? My advise to you is DON""T TAKE YOUR PETS THERE
sriddles
19 Jul 2010
called to get my dog a shot and bordatella for the weekend, and the receptionist basically told me that they were absolutely full and pretty much dismissed me altogether. I have read the other review...
called to get my dog a shot and bordatella for the weekend, and the receptionist basically told me that they were absolutely full and pretty much dismissed me altogether. I have read the other reviews, I can't even believe that girl still has a job.
kkturley222273
5 Jul 2010
We have 4 dogs, 2 Yorkies and 2 adopted mutts that all have had health issues at 1 time or another. Each andevery time Dr. Wood Sr.and Dr. Wood Jr. have brought them back to health. They are the mo...
We have 4 dogs, 2 Yorkies and 2 adopted mutts that all have had health issues at 1 time or another. Each andevery time Dr. Wood Sr.and Dr. Wood Jr. have brought them back to health. They are the most compassionate,knowledgeable, and skilled veterinarians I have dealt with.It is obvious they love animals and we would never go anywhere else. Our dogs are family too, and only the BEST will do for our family's care!
none2010
3 May 2010
I had to bring in my dog on short notice and when I entered the clinic I wasn't greeted I walked up to the front desk and the young receptionist there spoke to me in a very rude manner like I wasn't s...
I had to bring in my dog on short notice and when I entered the clinic I wasn't greeted I walked up to the front desk and the young receptionist there spoke to me in a very rude manner like I wasn't supposed to be there. I didn't feel welcome at all. I'm shocked she is able to provide terrible customer service and is still allowed to work there. I know if I spoke to customer's at my job in that way I wouldn't have a job anymore. On the other side you have the very friendly and knowledgeable vet and vet techs that make this place awesome. : ) So 5 starts for them and 0 for the receptionist.
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FAQs
Where is Balcones Animal Hospital located?
Balcones Animal Hospital is located at 6909 McNeil Dr, Austin, Texas 78729. It's easily accessible to pet owners in the Austin area and surrounding communities.
What time does Balcones Animal Hospital open and close each day?
Balcones Animal Hospital is open Monday 07:00 AM - 18:00 PM, Tuesday 07:00 AM - 18:00 PM, Wednesday 07:00 AM - 18:00 PM, Thursday 07:00 AM - 18:00 PM, Friday 07:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Balcones Animal Hospital?
You can book an appointment online with Balcones Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Balcones Animal Hospital offer?
Balcones Animal Hospital in Austin offers a range of veterinary services, including Acupuncture, Boarding, Dental Care, Dermatology, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Balcones Animal Hospital offer vaccinations for pets?
Yes, Balcones Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Austin clinic.
Does Balcones Animal Hospital offer pet dental care?
Absolutely. Balcones Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Balcones Animal Hospital?
Balcones Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Austin.
Does Balcones Animal Hospital provide boarding or kennel services?
Yes, Balcones Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Balcones Animal Hospital?
Balcones Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Austin has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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