Banfield Pet Hospital
Austin, Texas
General Info
Banfield Pet Hospital in Austin initiates care by monitoring pets' morning arrivals, midday interactions, and post-intervention resting behaviors to deliver consistent and thoughtful service across Texas. The clinic meticulously monitors entry posture alongside sound sensitivity while examining pacing patterns and focal behavior. The examination process during medical assessments aligns with the animal response cycle where practitioners inspect ears and teeth during curiosity phases and perform abdominal checks or joint evaluations in periods of calm. Pet owners face inquiries about minute behavioral adjustments such as their pets' resting spots within the house their mealtime approaches and any extended pauses near doorways or soft surfaces. Banfield Pet Hospital provides a spectrum of services including diagnostic tests, age-modified physical examinations, preventive health screenings, gastrointestinal stabilization, endocrine treatments, surgical preparations and postoperative reflection routines. Appointments transform into full-service sessions or split between two shorter visits based on pet temperament and caregiver schedule. Medical staff determine task priority through behavioral readiness instead of checklists adapting to pets' pacing and touch thresholds. Families get detailed reports that follow their pet's daily patterns to understand time-specific symptoms, behaviors after stimulation, and methods to observe rebalancing. Textual check-ins combined with pacing charts alongside adaptable timelines ensure follow-up remains anchored in the pet's feelings instead of clinical benchmarks. Banfield Pet Hospital delivers healthcare services to pets for Austin families and Texas residents that match the natural living patterns of animals in genuine home environments throughout actual daily routines.
Services
Dental Care
Microchipping
Vaccinations
Reviews
Meg R
17 Jul 2018
REPORT
My beloved pet has been at deaths door twice, and Banfield has saved him both times. Can't thank them enough.
Eduart Mustafa
5 Jun 2018
REPORT
I had my dog taken care very carefully and everyone there is so friendly and professional. 👍
Anna Salinas
8 May 2018
REPORT
I came to drop off my sick pup and they refused to see her until speaking to my husband because I was not on the account — I explained that he would not be available to speak to them for some time and...
I came to drop off my sick pup and they refused to see her until speaking to my husband because I was not on the account — I explained that he would not be available to speak to them for some time and I needed to leave for work and they said there was nothing they can do to help my dog out at this time. I understand that I am not on the account but I don’t understand why they could not assist my dog when I was willing to provide a credit card for expenses and my dog is in need of care.
JayTrice Garrett
16 Oct 2017
REPORT
I took my pet in for grooming. The manager of the grooming department said that he was breathing very heavy and told the groomer to stop and take him next door to the vet. I got a call from the doctor...
I took my pet in for grooming. The manager of the grooming department said that he was breathing very heavy and told the groomer to stop and take him next door to the vet. I got a call from the doctor saying that my pet was having a very hard time breathing and that they wanted to give him a medicine and put him on oxygen. I agreed. About an hour later I get another call stating that he did not respond to the treatment given and that there has been no change. They did x-rays, did blood work but they still didn't know what was causing his breathing issues. She told me about a few other treatments they could give him but that there was no certainty it would work. Suggested that I could take him to an emergency hospital where he could be monitored while on oxygen for the next 24 hours but she wasn't hopeful. She then proceeded to tell me OVER THE PHONE THAT I SHOULD REALLY CONSIDER EUTHANASIA MY PUPPY. I was so upset and distraught. I spent $284 and THEY STILL COULDN'T TELL ME WHAT WAS WRONG WITH MY PUPPY!!!!!!!!!!! I took my puppy home and he is absolutely FINE!!! I will never go back to this facility again. I am a first time pet owner and take him to the vet whenever something is strange in his behavior. He was absolutely fine when I dropped him off to be groomed and absolutely fine when I brought him home. I am extremely disappointed. The only reason I gave one start is it's the only way I could post my review.
Jenny Adkins
28 Aug 2017
REPORT
Do not make an online appointment!!! They will wait till the day before even if you schedule 4 days ago to tell you that time isn't available!!! They told me the appointment I made is to notify them t...
Do not make an online appointment!!! They will wait till the day before even if you schedule 4 days ago to tell you that time isn't available!!! They told me the appointment I made is to notify them to call you with "other available times". If I make an appointment ahead of time, that time should be given to me! They were not concerned at all about inconveniencing me and were very unfriendly when I attempted to reschedule!
Mippy Thunder
1 Aug 2017
REPORT
three months ago my dog injured his leg and started limping. I took him in because I have a wellness plan and they said there was nothing wrong. gave him some sedatives for a week and said he should...
three months ago my dog injured his leg and started limping. I took him in because I have a wellness plan and they said there was nothing wrong. gave him some sedatives for a week and said he should be fine. We gave our dog the meds as prescribed and he was still limping. We took him back, paid for more xrays and were told again that nothing is wrong. Well last week he started walking without putting weight on the leg at all, so we took him to another vet for a second opinion. He has a torn ACL and a partially torn Meniscus. I am so livid that these vets could be so careless. The vet that diagnosed the tear told me "It would have been much easier to treat if we caught it when this happened." What's done is done but I hope that you never take your pets here. Go to any other vet.
Suzanne Frazier
30 Jul 2016
REPORT
I had no appointment with the veterinarian , but was told they would work me in to see her. When I arrived, I told the man at the desk I needed a refill of my cat's Fluconizole tablets and gave him th...
I had no appointment with the veterinarian , but was told they would work me in to see her. When I arrived, I told the man at the desk I needed a refill of my cat's Fluconizole tablets and gave him the bottle to refill- my refill was ready when I checked out. We were shown right into a room, & although a tech came in & said the vet had an emergency, within a few minutes, Dr Bradley herself came in & said she had a few minutes while the techs were prepping the emergency, and listened to what was wrong with my cat, whom she'd seen before. She left the room, but came back not too much later and discussed our options, explaining each one, and I feel she really cares about my cat, and the choices I face. Dr Bradley and Dr Chapin both have seen my cat through his lengthy illness, and both have been very supportive of us throughout this terrible disease. George has histoplasmosis, which is fatal, and they have been so caring and kind about the hard choices I've had to make about George. In fact, two different Banfield hospitals have taken care of George through the last 3 years, and without the Wellness Plans, I couldn't have afforded the expensive care that George has needed. I'm so thankful for Banfield and the Wellness Plans offered. So, in the past 2 visits, the Banfield at Tech Ridge has offered to see George at the last minute, by offering to working him. Drs Bradley and Chapin can not have been have been more caring doctors. I really think the world of all the Banfield doctors and staff!
Sheila Aguilar
25 Aug 2015
REPORT
They told us our dog had arthritis so they gave us meds for it. Went back to find out she has to be put to sleep because she's old and is slow. Go to another place and they tell me my dog has cancer a...
They told us our dog had arthritis so they gave us meds for it. Went back to find out she has to be put to sleep because she's old and is slow. Go to another place and they tell me my dog has cancer and it attacked her organs and there's nothing we can do about it! BANFIELD DIDNT DARE TAKE ANY X-RAYS OR EXAMS ON HER TO SEE IF THAT WAS THE POSSIBILITY! INSTEAD THEY SAID SHE JUST HAD ARTHRITIS!! I BLAME THEM FOR LETTING MY POOR BABY SUFFER WHEN IT COULDVE BEEN AT LEAST STOPPED OR SLOWED DOWN!! NEVER AGAIN WILL WE BE TAKING OUR PETS TO THEM!
Jorge Picos
18 Sep 2013
REPORT
Always a great experience... staff is always so friendly and helpful!
Glenn Hellums
12 Jun 2013
REPORT
We brought our cat to Banfield a while back. She had tenderness under her chin and it was swollen. Even a laymen like me knew that she has lymph nodes there, and swelling indicates an infection. Ho...
We brought our cat to Banfield a while back. She had tenderness under her chin and it was swollen. Even a laymen like me knew that she has lymph nodes there, and swelling indicates an infection. However, they insisted on running about $600 worth of diagnostic tests. When we asked if there was something else they could do instead, the doctor acknowledged that swelling there would indicate an infection, and they could try antibiotics. We approved the treatment for about $100 and she was back to normal in days. It was clear to us that Banfield's biggest priority was for profits first in the name of the wellbeing for the pet, while draining the owner for as much as possible. We will never go there again.
Catherine H.
20 Jan 2012
REPORT
I take both my kitties in to see Dr. Butler at this Banfield and she is always very gentle and compassionate with my pets. She is a knowledgeable vet and explains options for care and how much the opt...
I take both my kitties in to see Dr. Butler at this Banfield and she is always very gentle and compassionate with my pets. She is a knowledgeable vet and explains options for care and how much the options cost. I have never felt pressure from her to get unnecessary or expensive services for my cats. One of my cats has hyperthyroidism and constipation issues, so he has been in A LOT over the past six months while we try to get his medication levels right, etc. She talked to us about different medicines and the very expensive iodine treatment, and helped us find an effective and affordable medication for him. The vet techs here are so sweet to him, and very polite to us. I never feel like my concerns are ignored and they always have time to answer questions.I am not here to review the Wellness Plan, but I will say that at 25 bucks a month per pet it is well worth it for us. Most preventative care services and testing are free and you get a discount for other services and medicine. For the hyperthyroid cat we have saved hundreds of dollars this year, and we never have to worry about the cost if he seems like he needs to be checked out, because office visits are free. If you have an uber healthy pet that rarely needs to go to the vet, it may not be worth it for you. Either way, I still recommend this vet.One more note: They do take the "Care Credit" card, but only for charges of $200 or more.
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Book an Appointment
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 12901 N Interstate Hwy 35 Bldg 7 Ste 700, Austin, Texas 78753. It's easily accessible to pet owners in the Austin area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. On Sundays, it's open 10:00 AM to 17:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Austin offers a range of veterinary services, including Dental Care, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Austin clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 6:00 PM
Sunday
Sun
10:00 AM – 5:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Banfield Pet Hospital
Austin, Texas
12901 N Interstate Hwy 35 Bldg 7 Ste 700
Austin Texas 78753
General Info
Banfield Pet Hospital in Austin initiates care by monitoring pets' morning arrivals, midday interactions, and post-intervention resting behaviors to deliver consistent and thoughtful service across Texas. The clinic meticulously monitors entry posture alongside sound sensitivity while examining pacing patterns and focal behavior. The examination process during medical assessments aligns with the animal response cycle where practitioners inspect ears and teeth during curiosity phases and perform abdominal checks or joint evaluations in periods of calm. Pet owners face inquiries about minute behavioral adjustments such as their pets' resting spots within the house their mealtime approaches and any extended pauses near doorways or soft surfaces. Banfield Pet Hospital provides a spectrum of services including diagnostic tests, age-modified physical examinations, preventive health screenings, gastrointestinal stabilization, endocrine treatments, surgical preparations and postoperative reflection routines. Appointments transform into full-service sessions or split between two shorter visits based on pet temperament and caregiver schedule. Medical staff determine task priority through behavioral readiness instead of checklists adapting to pets' pacing and touch thresholds. Families get detailed reports that follow their pet's daily patterns to understand time-specific symptoms, behaviors after stimulation, and methods to observe rebalancing. Textual check-ins combined with pacing charts alongside adaptable timelines ensure follow-up remains anchored in the pet's feelings instead of clinical benchmarks. Banfield Pet Hospital delivers healthcare services to pets for Austin families and Texas residents that match the natural living patterns of animals in genuine home environments throughout actual daily routines.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Sunday
10:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental Care
Microchipping
Vaccinations
Reviews
Meg R
17 Jul 2018
My beloved pet has been at deaths door twice, and Banfield has saved him both times. Can't thank them enough.
Eduart Mustafa
5 Jun 2018
I had my dog taken care very carefully and everyone there is so friendly and professional. 👍
Anna Salinas
8 May 2018
I came to drop off my sick pup and they refused to see her until speaking to my husband because I was not on the account — I explained that he would not be available to speak to them for some time and...
I came to drop off my sick pup and they refused to see her until speaking to my husband because I was not on the account — I explained that he would not be available to speak to them for some time and I needed to leave for work and they said there was nothing they can do to help my dog out at this time. I understand that I am not on the account but I don’t understand why they could not assist my dog when I was willing to provide a credit card for expenses and my dog is in need of care.
JayTrice Garrett
16 Oct 2017
I took my pet in for grooming. The manager of the grooming department said that he was breathing very heavy and told the groomer to stop and take him next door to the vet. I got a call from the doctor...
I took my pet in for grooming. The manager of the grooming department said that he was breathing very heavy and told the groomer to stop and take him next door to the vet. I got a call from the doctor saying that my pet was having a very hard time breathing and that they wanted to give him a medicine and put him on oxygen. I agreed. About an hour later I get another call stating that he did not respond to the treatment given and that there has been no change. They did x-rays, did blood work but they still didn't know what was causing his breathing issues. She told me about a few other treatments they could give him but that there was no certainty it would work. Suggested that I could take him to an emergency hospital where he could be monitored while on oxygen for the next 24 hours but she wasn't hopeful. She then proceeded to tell me OVER THE PHONE THAT I SHOULD REALLY CONSIDER EUTHANASIA MY PUPPY. I was so upset and distraught. I spent $284 and THEY STILL COULDN'T TELL ME WHAT WAS WRONG WITH MY PUPPY!!!!!!!!!!! I took my puppy home and he is absolutely FINE!!! I will never go back to this facility again. I am a first time pet owner and take him to the vet whenever something is strange in his behavior. He was absolutely fine when I dropped him off to be groomed and absolutely fine when I brought him home. I am extremely disappointed. The only reason I gave one start is it's the only way I could post my review.
Jenny Adkins
28 Aug 2017
Do not make an online appointment!!! They will wait till the day before even if you schedule 4 days ago to tell you that time isn't available!!! They told me the appointment I made is to notify them t...
Do not make an online appointment!!! They will wait till the day before even if you schedule 4 days ago to tell you that time isn't available!!! They told me the appointment I made is to notify them to call you with "other available times". If I make an appointment ahead of time, that time should be given to me! They were not concerned at all about inconveniencing me and were very unfriendly when I attempted to reschedule!
Mippy Thunder
1 Aug 2017
three months ago my dog injured his leg and started limping. I took him in because I have a wellness plan and they said there was nothing wrong. gave him some sedatives for a week and said he should...
three months ago my dog injured his leg and started limping. I took him in because I have a wellness plan and they said there was nothing wrong. gave him some sedatives for a week and said he should be fine. We gave our dog the meds as prescribed and he was still limping. We took him back, paid for more xrays and were told again that nothing is wrong. Well last week he started walking without putting weight on the leg at all, so we took him to another vet for a second opinion. He has a torn ACL and a partially torn Meniscus. I am so livid that these vets could be so careless. The vet that diagnosed the tear told me "It would have been much easier to treat if we caught it when this happened." What's done is done but I hope that you never take your pets here. Go to any other vet.
Suzanne Frazier
30 Jul 2016
I had no appointment with the veterinarian , but was told they would work me in to see her. When I arrived, I told the man at the desk I needed a refill of my cat's Fluconizole tablets and gave him th...
I had no appointment with the veterinarian , but was told they would work me in to see her. When I arrived, I told the man at the desk I needed a refill of my cat's Fluconizole tablets and gave him the bottle to refill- my refill was ready when I checked out. We were shown right into a room, & although a tech came in & said the vet had an emergency, within a few minutes, Dr Bradley herself came in & said she had a few minutes while the techs were prepping the emergency, and listened to what was wrong with my cat, whom she'd seen before. She left the room, but came back not too much later and discussed our options, explaining each one, and I feel she really cares about my cat, and the choices I face. Dr Bradley and Dr Chapin both have seen my cat through his lengthy illness, and both have been very supportive of us throughout this terrible disease. George has histoplasmosis, which is fatal, and they have been so caring and kind about the hard choices I've had to make about George. In fact, two different Banfield hospitals have taken care of George through the last 3 years, and without the Wellness Plans, I couldn't have afforded the expensive care that George has needed. I'm so thankful for Banfield and the Wellness Plans offered. So, in the past 2 visits, the Banfield at Tech Ridge has offered to see George at the last minute, by offering to working him. Drs Bradley and Chapin can not have been have been more caring doctors. I really think the world of all the Banfield doctors and staff!
Sheila Aguilar
25 Aug 2015
They told us our dog had arthritis so they gave us meds for it. Went back to find out she has to be put to sleep because she's old and is slow. Go to another place and they tell me my dog has cancer a...
They told us our dog had arthritis so they gave us meds for it. Went back to find out she has to be put to sleep because she's old and is slow. Go to another place and they tell me my dog has cancer and it attacked her organs and there's nothing we can do about it! BANFIELD DIDNT DARE TAKE ANY X-RAYS OR EXAMS ON HER TO SEE IF THAT WAS THE POSSIBILITY! INSTEAD THEY SAID SHE JUST HAD ARTHRITIS!! I BLAME THEM FOR LETTING MY POOR BABY SUFFER WHEN IT COULDVE BEEN AT LEAST STOPPED OR SLOWED DOWN!! NEVER AGAIN WILL WE BE TAKING OUR PETS TO THEM!
Jorge Picos
18 Sep 2013
Always a great experience... staff is always so friendly and helpful!
Glenn Hellums
12 Jun 2013
We brought our cat to Banfield a while back. She had tenderness under her chin and it was swollen. Even a laymen like me knew that she has lymph nodes there, and swelling indicates an infection. Ho...
We brought our cat to Banfield a while back. She had tenderness under her chin and it was swollen. Even a laymen like me knew that she has lymph nodes there, and swelling indicates an infection. However, they insisted on running about $600 worth of diagnostic tests. When we asked if there was something else they could do instead, the doctor acknowledged that swelling there would indicate an infection, and they could try antibiotics. We approved the treatment for about $100 and she was back to normal in days. It was clear to us that Banfield's biggest priority was for profits first in the name of the wellbeing for the pet, while draining the owner for as much as possible. We will never go there again.
Catherine H.
20 Jan 2012
I take both my kitties in to see Dr. Butler at this Banfield and she is always very gentle and compassionate with my pets. She is a knowledgeable vet and explains options for care and how much the opt...
I take both my kitties in to see Dr. Butler at this Banfield and she is always very gentle and compassionate with my pets. She is a knowledgeable vet and explains options for care and how much the options cost. I have never felt pressure from her to get unnecessary or expensive services for my cats. One of my cats has hyperthyroidism and constipation issues, so he has been in A LOT over the past six months while we try to get his medication levels right, etc. She talked to us about different medicines and the very expensive iodine treatment, and helped us find an effective and affordable medication for him. The vet techs here are so sweet to him, and very polite to us. I never feel like my concerns are ignored and they always have time to answer questions.I am not here to review the Wellness Plan, but I will say that at 25 bucks a month per pet it is well worth it for us. Most preventative care services and testing are free and you get a discount for other services and medicine. For the hyperthyroid cat we have saved hundreds of dollars this year, and we never have to worry about the cost if he seems like he needs to be checked out, because office visits are free. If you have an uber healthy pet that rarely needs to go to the vet, it may not be worth it for you. Either way, I still recommend this vet.One more note: They do take the "Care Credit" card, but only for charges of $200 or more.
Photo Gallery
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 12901 N Interstate Hwy 35 Bldg 7 Ste 700, Austin, Texas 78753. It's easily accessible to pet owners in the Austin area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. On Sundays, it's open 10:00 AM to 17:00 PM.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Austin offers a range of veterinary services, including Dental Care, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Austin clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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