Cat Hospital Of Austin

The level of care and professionalism at the Cat Hospital - by every member of the team - can't be beat. Every one of them is on their A game. And no matter how swamped they get, they always take the time to treat my cat like he's their only patient (and they're pretty nice to me, too!) Read Less

The Cat Hospital of Austin goes above and beyond in every way. They are always up to date on the latest research, including alternative and natural options, yet they remain one of the most affordable options for cat care in Austin. The care and compassion that the doctors and techs show for cats and their humans makes even the most difficult days as a cat owner more bearable. Cannot recommend this place highly enough! Read Less

Very nice techs and vet. We had to make the difficult choice to let our cat cross the rainbow bridge ( totally unexpected) and they were very kind and caring throughout the whole process. We appreciated that. Read Less

I recommend this vet hospital if you have cats that are dog-phobic. Though this practice is closed on weekends, it offers all services you would expect from a vet who specializes in cats only. Dr. Leland is the vet who owns/operates here. She will handle spays and neuters for feral cats if you can bring them in, she can handle them. Not all vets are willing to do this, but she will. I have brought her all my cats including feral ones and she is good with them. Her staff is also thoughtful and caring. Read Less

We moved to Austin 5.5 years ago with our two elderly cats. We felt more comfortable with a vet for cats only. Both of our cats have health issues and they have received good care at the cat hospital of Austin. KimPercival and the technicians are caring and responsive. Read Less

I went to them after a bad experience at another vet who wanted me to pay thousands or told me that I should just euthanize. They were super comforting towards me and my cat. They explained everything to me. Told me it wasn't as bad and gave me the medicine that he needed. They gave me hope when I felt I had none left. Thank you Read Less

We started going here because of proximity but kept going back for the care and reasonable pricing. It's in an old house and the exam room has a couch so it doesn't feel sterile or scary. When our sweet old girl finally passed, the nurses there were so kind and professional. My husband was especially grateful for how swiftly they handled the whole process, and patience with us - as we were a total mess. Their office even sent us a card afterwards, signed by all the staff. This was an incredibly meaningful, small gesture that they didn't need to do but took the time to do it. This is an office of tactful, caring folks who know what they're doing. Highly recommend this safe place for your family.p.s. There are also usually a couple affectionate cats roaming or napping about. That's really nice. Read Less

You couldn't ask for better on so many levels. They are thorough and efficient, and at the same time kind and gentle. It helps that all they do is kitties, some sweet and others like mine, a little uncooperative. I'm glad I found them for my little fellow! Read Less

Great atmosphere with cat-loving staff and cute resident cats. Prices are reasonable and comparable to other vets. After taking my 11-year-old cat there for a regular checkup, I definitely plan on making this my regular vet. Updating my review to let folks know that I ended up adopting two kittens from Cat Hospital of Austin, and now I go there for all three of my cats! Read Less

I've been taking my cat to the Cat Hospital of Austin for years and have only great things to say. Everyone is friendly and helpful. It's very clear their love for cats and it always puts me at ease. The location is not convenient for me, yet I still make the trip because it's worth it. 5 stars. I would highly recommend. Read Less

Ditto the comments about upselling. They were very good about laying on Disneyworld-esque guilt on the pet owner to buy unnecessary, expensive extra services. (Kitty chiropractic and aromatherapy?! Really?) I took my cat in for a routine checkup and annual shots, which normally runs $75-100. Was unpleasantly surprised when at checkout they said "That'll be $325 please." Run, run away. There are much better and less expensive vets in the neighborhood. Read Less

Everyone at the Cat Hospital of Austin deeply cares for your family member. No matter where your cat is on their life journey, they show compassion and love. If you want your furry family member to receive the best care and treatment, bring them here. Read Less

I love CHOA! I've been taking my fur babies here since 2003. Dr Percival took such great care of my beloved Chloe when she was just 3 weeks old all the way up til her untimely passing 2 years ago. The whole staff sent me a sympathy card with sweet little notes of comfort. It was really sweet. Now I have miss Gia and I couldn't imagine taking her anywhere else. The whole staff is awesome! I really appreciate the fact that Dr P specializes in cats. She is so knowledgeable and that brings me major peace of mind. Read Less

The vet only cares about the money. She can care less about your cat. I spent thousands of dollars here. I believed I was doing the best for my baby, but I was just being mislead by the vet. Very disorganized. She never knew what was going on even though they keep charts. The ladies at the front desk are awesome! Very caring and professional. There are plenty of options in Austin. Find a vet who puts your baby's welfare before his/her financial interests. Read Less

I have been going to the Cat Hospital ever since I found it. Even after we moved to Round Rock, we still take our cat there and trust the doctor. Everyone is kind and compassionate. My cat feels as relaxed as any cat can after a car ride. I love that there are no dogs to bark and frighten her! Read Less

This is going to be kind of a weird review.  You see, my cat Tasha was only a patient of Dr. Percival for a short period of time.  I'd had Tasha for nearly fifteen years, and in that time she'd only been sick once.  I didn't bring her in for regular vet checkups, because I thought she didn't need it.  Even as she got older, she was healthy and still had a lot of energy.  My first visit to Cat Hospital of Austin was just for a regular checkup, to make sure everything was ok.  They checked her out, and just as I suspected, Tasha was in perfect health.About six months later, I suddenly noticed that Tasha was losing weight.  Concerned, I brought her in to Cat Hospital of Austin.  Tasha had lymphoma - I'm not sure how long she'd had it - and she passed away about three weeks later.In those three long, arduous weeks, the staff at CHoA went above and beyond anything I could have asked for.  They were attentive to Tasha's needs, they gave me all the information I needed on Tasha's condition and what my options were, and as Tasha's health began to decline, and they were able to see me on short notice. They kept in constant contact with me about her care, including once when a storm had knocked out their phones for several days, Tammy at the front desk still managed to stay in contact with me through email.When the end came, Dr. Percival saw me personally and had a long, private conversation with me to let me know exactly what to expect.  Thanks to her, I was able to be home with Tasha when she passed, and I will never be able to thank her enough for that.  Their office even coordinated Tasha's cremation (through another company) so that I didn't have to it while I was a grieving trainwreck.All these things would have been more than enough, but then about two months after Tasha's passing, I got a handwritten card from Dr. Percival in the mail, signed by all the staff at CHoA, expressing their condolences.  Maybe they do that for all of their patients who pass away, but the card they sent to me felt personal, and it felt genuine.I can't say enough good things about CHoA.  I'll be adopting another cat very soon, and I will be a customer of theirs for life. Read Less

Cat Hospital is nothing short of phenomenal. I've been apprehensive in the past about taking my cats to the vet except when necessary, because it always seemed that they received a lesser level of care, and staff couldnt handle a cat who was scared and acting out; it was overall a very traumatic experience for them. The Cat Hospital, though, is wonderful: from the front desk staff to the techs to the vets to Dr. Percival, everyone has been incredibly kind, patient, and knowledgeable. I've been so impressed with the level of care that my two cats have received: staff has even called to check on my cats after appointments, and everyone has been very patient in dealing with me being a panicky, anxious cat-parent. I can't say enough good things about Cat Hospital: I know that my cats always receive the best possible quality of medical care with people who care about them almost as much as I do. Read Less

Not in the office enough hours, when your cat is sicking and throwing up he can't wait until thursday??? Dr. is out and awful lot, seems like when I could make an appt. to get him over there she was not in, 2 hours for lunch????? We need a vet that's more dependable. Read Less

We have been taking our cats here for over a decade. We are very pleased with their services. My spouse and I together have about 80 years in the human healthcare field. The time the staff spends and the recommendations they make are very similar to what would be done with human care and the prices are very reasonable for the medical care provided. Read Less

I have a kitty who gets very, ahem, "grumpy" when she goes to the vet. Previous vets I've been to have been rude and would make me feel bad and responsible for her behavior, but the staff at the Cat Hospital are always so friendly, understanding and most importantly, put up with my crazy girl! I am so appreciative of the entire staff! Great group of cat people! :) Read Less

I was lucky to find this place when my orange cat stopped eating his beloved food one night. Flash forward to 1.5 days later when he was still not eating and not the lovely amazing sweetie he usually was. After going to an emergency vet near me where they said he was "just fine, but aggressive", I finally called Cat hospital in tears and even though they were booked they fit him in ASAP that very morning that I called them. It turned out he had very severe dental issues that they had to extract teeth for. They were very communicative throughout the ordeal and made sure that he was being taken care of. After his surgery they decided to keep him for overnight monitoring. When I picked him up the next morning, he was groggy but feeling much better (if not a little weirded out that there were missing teeth in his mouth). Months later he is as chipper as ever. I'm never taking my kitty anywhere else, this place is truly amazing! Read Less

Unfortunately this establishment is only after money by preying on the fears of pet owners. Multiple tests, prescriptions, more tests and unknown procedures left our cat worse than before. The staff are rude, won't return calls and lack even the most basic of level of care or dignity. They will outright ignore you if you ask for explanations about the problem or what they are actually doing to your pet. We made a mistake going here so it's unfortunately too late for our cat. Do right by yourself and your cat by avoiding this "hospital" if you want to treat your pet with care and dignity. Read Less

This vet seems to be only after money by instilling guilt and preying on the fears of pet owners.The staff is rude, won't return calls, and lacks even the most basic of level of care or dignity towards cats and owners all while ignoring requests for details and refusing to explain what they are actually doing to your pet.Our cat was brought in because we thought he seemed sick but he could eat, walk, and maintain control of himself and his functions. After multiple blood tests, prescriptions, unknown procedures, and more tests mandating a second stressful visit, our cat is today in worse shape than he was 10 days earlier and may now have to be put to sleep. He can't walk, won't eat and is slowly wasting away.Upon returning home, we saw a large mass of fluid hanging like a bag under the cat's shoulder. Only after two calls were we informed that it was a forced IV given to the cat without any notice or mention prior to it being done, or at the time of pick up.  We still can't know for sure what was done to him during the 12 hours he was in their care after drop off.Unfortunately it seems we made a mistake by going to this vet and hoping for treatment. While it seems it is too late for us, do right by yourself and your cat by avoiding this "hospital" if you want to give your pet the care and dignity it deserves. Read Less

I absolutely love Cat Hospital of Austin.  Dr. Percival and her staff are always warm and caring and I've never felt rushed.  The office has a really homey feel, with cat memorabilia and actual furniture in all the rooms I've seen.  Also, the fees are very reasonable.As best as I understand the "drop off":  They do make appointments for some things and/or if they have an opening.  Otherwise, if they say they'll fit you in, you do drop your cat off early in the morning and they call you when they're ready.  We've been seen the same day this way, so honestly I consider it well worth the slight inconvenience to me or my cat.  They usually finish within a few hours, and without us doting owners underfoot, they can provide the same excellent care to more patients in a day.My skittish senior cat has been here a handful of times for procedures our regular vet couldn't do.  She's never shown any distress about going back, which tells me everything I need to know.  Not only that, the doctor (usually Dr. P) has personally called me after each visit to let me know how my girl was doing--and once during, to get permission to proceed with some labwork.Then my other cat suddenly got cancer & was given a few weeks at most.  Four heartbreaking days later I could tell it was time, so I called when they opened and they let me bring him in that morning.  Dr. Percival was incredibly comforting, explaining what would happen and reassuring me that this was the most loving thing I could do for him...it really was a huge comfort to hear it said aloud.  She and her tech petted him with me the entire time until he was gone.  Afterward Dr. P made sure I was okay and even walked out with me.  Bedside manner is always important, but so much more so at times like these.  Dr. Percival really, truly cares and I am grateful she's in practice. Read Less

My cat hates the vet and is very aggressive when outside his comfort zone.  He is also a long-haired cat who needs to be shaved down in order to be comfortable during Austin summers. A vet tech friend recommended the Cat Hospital of Austin as a great cat vet with an in-house groomer; we've been going here for 2 years now.  I appreciate the care they give him and the groomer does a great job (even mohawks!). However, every single appointment they add on charges, give vaccinations way before they are due, and do not communicate any of this prior to the procedures. I understand that sometimes a quick decision is needed and you can't call the client, but every time? Even when I've requested to be informed? I'm going elsewhere from here on out. This place feels like they are trying to upsell and grab as much money as possible. I prefer a vet who is open, straightforward, and does what they say they'll do. Read Less

Pros:-Amazing Staff: The vet techs are pretty dang awesome and nice-Prices seems fair: Nothing I paid for seemed to be unfair-Discount for kitties who were adopted. Woo!!Cons:The reason I am rating this place so poorly is because out of the three times I have visited, I have seen the vet (Dr. Percival) one time. My cat has, what they said was "chronic need for continued management of his upper respiratory virus". Basically, my kitty has a lifelong condition. So, he isn't just the run-of-the mill case. Every single time I would make an appointment it was, "We have drop offs available at this time". AKA, drop you cat off, we charge for services, pick your cat up." To me, getting charged $48 for an exam by a veterinarian, and to never even know that it happened, or get feedback or a follow-up, is downright unacceptable. It also feels like a, "How many cats can we get in and out today to make money" scheme.I really appreciated how great the staff was, and I loved the facility and location, but I wish that they would have the vet talk to clients--or at least for clients with kitties who have more tricky conditions. Read Less

Short version: I felt like they cared about cats, aren't trying to run this whole thing on $42.50, and knew what they were doing.  That's pretty much what I'm looking for so everything else is details.  Pros:* I like Dr. P.  I was told she was good and she was.* They only work with cats.  I didn't feel this way before or after walking into the office, but dog people are awful.  And dogs are awful.  Also ferrets.* Everyone was nice, they gave me a free toy, which for some reason was very meaningful.* There's a random cat wandering around.  I don't know what he's doing there but it was one of those "canary in a coal mine" thing.  If there's a random cat walking around, it's probably safe for your cat.Cons:* Just because you check a box on a form that says "tell me everything you can" and "I'd like to be present for all procedures" doesn't mean they're actually going to do that.  You still have to ask for that.* It's real small in the waiting area (this is a converted house)* A bit slow moving generally.Recommendations:* Avoid doing stuff here around the holidays.Update:I was originally more critical of this place but they fixed a lot of the problems I was having by cutting out the ultra sad cat tranquilizer video and anxiety inducing "___ will kill your cat" stuff.  I have bumped up my review to 5 stars. Read Less

I'm so glad I read the community paper because this was how I happened to find that there was a vet in town that specialized in cats. I've had my cat for 17 years and as she has gotten older, I felt like she needed a bit more special care than her vet at the time. I have been to Dr. Percival's several times now and I can safely say my cat is receiving the special care that she needs.  Dr. Percival is very knowledgable, attentive and compassionate to my cat's issues. The staff is super sweet and friendly. They're easy to work with and follow up with my questions. On my visit there today, I heard they are bringing back kitty report cards when you board with them. I have a trip soon so I look forward to this personal touch that again, makes me feel my cat is in good hands. Read Less

I boarded my cat here last year since I was going out of town for the holidays. Because he had to be a patient I requested that he get an FIV retest done while boarded. When my boyfriend went to pick him up we notices a bunch more charges than we requested. They did a complete check up (he had one a few months before) and gave him a FeLV vaccine which we didn't request (he doesn't contact any other animals.) We were outraged that they didn't call us to see if we actually wanted an exam or vaccines. They also said our cat needed a teeth cleaning and gave us an estimate of about $500. I recently took the same cat to a different vet and she said his teeth looked good and didn't need a cleaning.On the other hand my cat got his own box near a window and they gave him treats to calm him (which I was charged for without being asked) but I'm glad they cared enough to try and quell his anxiety.When I saw that they charged us for things we didn't ask for they did refund us for the FeLV shot and apologized so I am grateful for that, but I won't be returning my cat here. Read Less

So, a cat walks in to an old western saloon. He's a wearing a cowboy hat, vest, holster with a 6-shooter, chaps and boots. However, his right arm is in a sling. He looks around the saloon and states, "I'm lookin for the man that shot my paw" :-) Read Less

Being feline only really put our sick kitty at ease, and Dr. Cassens (the relief vet) was great.  She didn't order tests that just rack up a ginormous bill, but was very judicious in every suggestion of treatment for our cat.  You hear all these stories about how a particular vet saved your beloved little fur-ball, but rarely do you hear about loss.  Unfortunately there was nothing they or any vet could do to save her.  When we got the news they allowed us time to make our decisions and did not push us in any way.  Ultimately we ended up making the hardest decision any pet-parent/ guardian could ever make--to let your little one go.  They allowed us time with our little Lola. Two grown men, one a former Marine, sobbing over a tiny cat I would imagine is not part of a vet's everyday workload.  The entire staff was gentle not only with her, but incredibly respectful of us.  We will most defiantly recommend Dr. Cassens and the staff here to anyone in need of a vet that not only practices good medicine, but has a real heart for your little-one. Read Less

My husband and I have taken our cats to the Cat Hospital of Austin for almost 10 years now and we have had EXCELLENT, EXCELLENT experiences. I have also referred several other friends with cats and they have also had OUTSTANDING experiences. Kim and her staff are incredibly knowledgeable, experienced, and genuinely LOVE CATS. It's very apparent that they know and love cats. Our cats are our babies and I trust Kim and her staff with their lives. I would NOT go anywhere but the Cat Hospital of Austin. I trust Kim 100% and I know that she is always looking out for the best interests of our cat. I just cannot speak more highly of Kim and her staff. If you love your cat, bring them to The Cat Hospital of Austin! Read Less

Wanted to weigh in on the quality of care provided by Dr. Kim Percival and her staff. Recently had to take in my 14-yr-old Siamese who'd long had IBS. She had suddenly gotten worse. They attended to the condition well, but after a short period of improvement things turned even worse. Time to make that final decision. I took my cat in and together we weighed the facts and likely scenarios. I decided to spare my cat more suffering. The decision was tough, and I found Dr Kim tremendously compassionate and supportive without directing me. Together we got through a terrible afternoon. 2 days later when I took my now-frozen cat to the crematory, the director of the crematory said they did the most careful work with post-death pets he's seen. Indeed, the staff had carefully positioned her so she looked like she was simply asleep. She was viewable. So, what do I really appreciate about this vet? 1) the extra calls made by staff on weekends to check in on my pet's condition, 2) the care given to make my pet's dying moments the most tolerable possible, and 3) the post-death care of my much-loved pet. They honored her all the way. They're really trying. Read Less

IF YOU LOVE YOUR CAT, DON'T GO HERE. My experience, well, to say the least, I would like to put these inadequate people out of business. I have a little female who was pregnant, her only, and I knew, some owners Know things, right? I knew she shouldn't carry this litter full term. I inquired the cost of having her aborted, $300. I said ok reluctantly but could I give you half now and half when my check comes in a few days. I just moved into this neighborhood and they are right across the street. They didn't talk with me, question me as to my reasons, they said, This is not an emergency so NO. They sent me away treating me like I was indigent. My little Angel had the litter, had difficulty and wound unable to walk. I rushed her over there and again, they sent me away. Told me that ""she could walk"" when in reality all she could do was drag herself. ""Come back in an hour"". When I returned they didn't know what to do, but they charged me $200 which is all they are concerned about. I called another vet that I trusted and they told me the shot that she needed right away. Well, they had already made us wait for an hour. My baby still has problems with her hind legs and I couldn't be madder. When they mailed me a Thank You card I went over and threw it in their face. I told them, you didn't help me, you people crippled my cat. By this time all the people in back had empited into the front office to see what the commotion was about. I looked at each one and told them FY, each and every one of them. This staff is inexperience and inadequate and all they want is YOUR MONEY. You want a good vet go to Balcones Animal Hospital. They are the kind of people you want to deal with, trust your pet to and your budget. Read Less

The parking here is a joke. Business must not be very good if you only have a few spaces, so I should have thought about that. Dr. Percival, who I've heard good things about, seems very distracted and is not very friendly. I'm wondering if this isn't really a clinic that welcomes ""new"" cats and owners. I was suckered in by the fact they only treat cats, but that doesn't matter if they're not treating them very well. I see a lot of good reviews on here from people that look like they have gone here for years. That was a disappointing experience, so I'm checking reviews again Citysearch. Read Less

I've been going to the Cat Hospital of Austin for about 8 years now. One of my cats has cardiomyopathy and everyone seems to be very knowledgeable about this health issue and are helpful in explaining to me on how to take care of him at home. My other cat is aggressive and sometimes difficult to handle when outside his home. They are the only place that is willing to handle him without any complaints. All the doctors, nurses, and staff here actually care about the animals unlike others I've been to in the past. Dr. Perceival and Dr. Bodner are wonderful when it comes to the care of my cats and are always willing to answer any questions I have. The staff is great also and always willing to help - in particular Kim, Amanda, and Lauren! I wouldn't recommend going anywhere else since I feel they get the best care and provide many services at the Cat Hospital of Austin! Read Less

As our family of kitties has grown, Dr. Kim Percival and Amanda have been seeing ours for nearly 10 years and we would never take them anywhere else. Recently, one of my cats met Dr. Kimberly Bodner and vet nurse, Kimberly M. for the first time and both were wonderful as well. I'm always telling fellow cat owners about Cat Hospital of Austin and how amazing Dr. Percival is and I'm so happy that now there are two doctors to brag about. The rest of the staff is just as fabulous...always so accommodating, friendly, caring and professional as well. We recently adopted a puppy and I had to go to a ""dog"" vet for the first time and while chatting with a lady about her cat, I told her all about CHOA. Keep up the great work! Cleo, Wheeler, Elvis and Ozzy's Mommy. Read Less

I have been to a many different vets in the area (most with horrifying results), and I am so relieved that I have finally found Dr. Percival. She and her entire staff are so caring and attentive - I would never consider taking my cat anywhere else. I've actually never met Dr Percival despite dropping my cat off probably 12 times in the last 2 years - they have a great system where you drop kitty off in the morning and pick them up in the afternoon or when they're ready to go. Dr. Percival always gives me a phone call during the day to tell me what she found, what tests she ran, and what her recommedations would be for treatment. She's very patient and answers all of my questions, and it's perfect for someone with a busy schedule like me to get your pet the treatment they need without having to sit in a waiting room. The staff recognizes me on the spot and when I call about my cat on the phone, all I have to do is say my cat's name and they all know which cat she is and why she is being treated (she has frequent urinary tract infections). I love this vet clinic and would highly recommend it to any cat owners! Read Less

My family has been a customer of Cat Hospital since 2002. The staff service has been exceptional and caring towards our cats. Unfortunately, one of my cats passed away during a routine teeth-cleaning back in 2007, due to a fatal allergic reaction to Penicillin. I took it for granted that the Vet knew about broad spectrum antibiotics was the choice for any animal with an unknown allergic reaction to Penicillin. One would think I learned my lesson by coming back and allowing this Vet to treat my other cats. Since then my two other cats have been experimented on for every scratch and bump. Just recently I brought one of my cats in for a check up on a small possible bite wound. I specifically requested for the Vet to just administer a two week antibiotic since it was a small scab already healing, if there were anything more she was supposed to call me before doing anything else. My family was already committed to leaving the next day for vacation. Unfortunately, the Vet took it upon herself to open up my cat and had problems stitching up the wound she enlarged. She called me to let know what she done and charging me close to $500!!!! I had no choice but to keep my cat at this hospital for a week so they could fix the botched surgery she has done to my cat. Now my cat has this giant gaping hole on the back of her left rear leg and has to be sequestered for over 2 weeks indoor. This time, the wound will take an awful long time to heal. This is the last I'm putting up with this Vet. Read Less

I have to agree with reviews by Calyafa and barbaby. Dr. Percival was very rude, cold, distracted and unproffesional. I paid for a full exam and my cat's teeth were the only thing looked at. No temperature taken, nothing. She wanted to schedule surgery and said we would be given an estimate. She misunderstood the dates on medical history I gave her and when I corrected her she snapped at me. I did not feel comfortable having this vet perform surgery on my cat and did take her elsewhere. I took her to Balcones Animal Hospital and feel very confident with them and should have gone there first. My cat was given a full exam and was treated as if she means something to someone. Read Less

I trust my brood to Dr. Percival and her staff. Amanda bends over backward to fit my hectic schedule, and the rest of the staff are super friendly, knowledgeable and helpful. Dr. P knows her stuff, medically. And on 2 occasions when it came time to euthanize my geriatric kitties, they were respectful, compassionate and outlined all my options for me. They even came to my home so my girl could go in peace. Read Less

I have been going to the Cat Hospital to see Dr Percival for about 8 yrs (ever since she opened) and I have never had any issues with any of the staff members. They have always been very caring and have always got back to me in a very timely manner. Amanda has even gone out of her way to contact the Dr (on her day off) because I was concerned something serious was going on with my kitty and needed Dr Percival's opinion on what she thought I needed to do. I highly recommend Dr Percival and her staff. Read Less

Both The Cat Hospital and Central Texas Cat Hospital are great hospitals and its fortunate to have feline only clinics available. My cats are so much more relaxed. The biggest difference between the two is that Central Texas Cat Hospital is a NO DECLAW hospital and The Cat Hospital is not. Read Less

This review is for Cat Hosp. of Austin on Pond Springs Road. I agree with the review ""Twilight Zone"" about the rudeness, esp. Amanda in the front office. More critical to me however, was the inconsistency of the vet herself in her interest, responsiveness, and treatment priorities for my cat - decisions and statements she made one day were completely negated by her staff, who then offered no solution, in spite of the fact that a weekend was coming up and the doctor would not be back until Monday (they are closed the last Sat. of the month). When finally able to discuss with the vet herself she was vague and then contradicted what she had told me earlier. This situation of mixed messages and changing decisions happened at least twice. I did not feel confident in the treatment my kitty received, and I also thought the rude behavior of the staff was totally uncalled for and out of line. Read Less

I think that this review was meant about Central Texas Cat Hospital, although they are both Feline only facilities there is infact a huge difference in the two clinics. ( see review on Central Texas Cat Hospital ) Read Less

Dr. Percival and the staff at Cat Hospital are the best in town. It's so nice to be able to take your cat to a vet who obviously love cats and where there's no barking, scary dogs to frighten kitties. They are a little more expensive than the vet closer to my house, but when my regular vet told me my cat had renal failure and to 'just put him down', I took him to Cat Hospital for a second opinion and found he was misdiagnosed and definitely had a lot more life to live! Read Less

Annoying office staff; it never ceases to amaze me that professional DVM manage to hire such consumer unfriendly and unprofessional office staff. For my needs, I switched from Cat Hospital and McNeil Crossing to Austin Vet Care at Metric (Parmer and Metric) where my pet and I were treated with dignity and at a fair price. I noticed someone else wrote a review who had a similar experience as mine with the front office at Cat Hospital. But.. thank goodness for capitalism, because I'd have to stab myself in the neck before seeing Cat Hospital. Read Less