I wanted to edit my review and add stars because dr venghaus is truly a great vet and I will miss coming to him because he took such great care of my dogs! The reason I am not coming here is because the new receptionist has horrible customer service (maybe she's used to corporate places not local) and wouldn't let me take my dogs meds when I showed up 5 minutes late even though I called ahead and they were at the front. The other issue was she pulled the wrong weight and couldn't fix it because she had already turned off her computer. She must've really been wanting to get out!! They should have just locked the front door but I think they don't because they are local and would gladly help out a customer who has been going to them for years. Not her. When I called back on a week day to speak to an office manager she told me it was because they didn't have updated records of my dogs weight so they did what they could. Well funny thing is when I had transfer my pets records to the new vet I'll be going to, his weight was accurate on THEIR records so ok?Anyways, this place is great and dr venghaus amazing. Just will not return because of new receptionist (jasmine I believe). Read Less

Dr. V goes above and beyond....He has been my dog's vet for three years and always gives good advice. My pet has severe epilepsy and needs special care. Dr. V has let me reach out to him after hours when I need help. He's also always on the lookout for the newest treatments for my dog. He's a no-nonsense kind of guy, which might not be some people's cup of tea, but I love it. I also want to give a shout out to the kind-hearted staff that work there. Love them all. Read Less

I highly recommend Highland Pet Medical Clinic - I have been going to them for over a year now and I cannot say enough good things about the staff, the doctors, and the services they provide. They take very good care of my Golden Retriever, who came to us with allergies, ear infections, and other minor issues. The staff genuinely care about their patients, and they always greet my dog by his name (I am surprised they remember him) even when we just pop in to say hi - we live close by.Making appointments with them is super easy - I am the queen of last minute planning but they are always able to squeeze me in. Unlike many other vets, this clinic is one of the very few that do not try to force over priced prescription drugs on your pets - this is very very rare!We are very lucky to have found such good vet care for our dog. Read Less

I've taken my golden retrievers to this veterinary location for about 13 years since I moved downtown. I can recommend no one better to look after your canine or feline loved ones. I've never found it difficult to get an appointment, whether during the week or on weekends. I've sometimes had to just show up asking to fit a time in because my golden had had a problem. And they were there when I had to say goodbye to my last golden. Read Less

When presented the option to give my small dog a Bordetella vaccination, I expressed hesitation because I didn't see it as necessary at the time. He is never boarded, and I hardly take him around other pets. However, the vaccination ended up happening anyway. I don't think it was a targeted or malicious act; however, it did happen despite my expressing that I thought it was unnecessary and intimating that I'd rather not pay for an extra vaccine. A week later he has a very nasty upper respiratory infection, which I called in to ask about - I know how vaccines work in humans, I wanted to know whether it was linked, and know whether or not they would make me pay for another visit given the fact that this could have resulted from their vaccine. The woman at the front desk told me I was mistaken - that this never would have happened, despite the fact that I was in the room and remember the episode very clearly - and was extremely unhelpful and quite rude to me for having the gall to complain about their services. She said she didn't know what to do about him being sick, and only recommended a second exam - a VERY costly one, mind you, compared to other vets in Austin. The doctor saw my dog for maximum five minutes, gave him a vaccine I did not request, and now I'm left with a $230 (yes, $230 for an annual) hole in my pocket and a sick dog I need to spend more money to take care of. There are far better, kinder, and more affordable vets in Austin. Read Less

When presented the option to give my small dog a Bordetella vaccination, I expressed hesitation because I didn't see it as necessary at the time. He is never boarded, and I hardly take him around other pets. However, the vaccination ended up happening anyway. I don't think it was a targeted or malicious act; however, it did happen despite my expressing that I thought it was unnecessary and intimating that I'd rather not pay for an extra vaccine. A week later he has a very nasty upper respiratory infection, which I called in to ask about - I know how vaccines work in humans, I wanted to know whether it was linked, and know whether or not they would make me pay for another visit given the fact that this could have resulted from their vaccine. The woman at the front desk told me I was mistaken - that this never would have happened, despite the fact that I was in the room and remember the episode very clearly - and was extremely unhelpful and quite rude to me for having the gall to complain about their services. She said she didn't know what to do about him being sick, and only recommended a second exam - a VERY costly one, mind you, compared to other vets in Austin. The doctor saw my dog for maximum five minutes, gave him a vaccine I did not request, and now I'm left with a $230 (yes, $230 for an annual) hole in my pocket and a sick dog I need to spend more money to take care of. There are far better, kinder, and more affordable vets in Austin. Read Less

I highly recommend Highland's Pet Medical Clinic if you are looking for friendly, caring and highly competent staff to care for your pet for a very reasonable price!  We have been bringing our cat here for a couple years and we really appreciate that the staff is clearly motivated by improving the health of animals and not by dollar signs! Read Less

Dr. Venghaus is a great vet. My little old lady (miniature pinscher) has been going to him for 7 years and being that she has Addison's Disease, we see them A LOT. Monthly for injections in addition to regular check-ups and issues that sometimes arise from her illness. Anyone with a sick pet knows that vet bills start to get very expensive. Dr.Venghaus is always very sensitive to this and I've never felt him pushing treatment or additional medications on us. You'd think this would be a no-brainer, but after years at another Austin vet I came to realize that's not always common practice. In fact, it was after switching to Dr. Venghaus that our dog was taken off several of the meds she had been prescribed. She was almost instantly healthier and seemed like her old self. We've since adopted a great pyrenees mix who was in need of some major rehabilitation and they were so helpful and loving with her. They've taken so may calls from me with health questions about both dogs and Dr. Venghaus always follows up with me personally. Read Less

I needed to take my dog in for her annual check-up and vaccines. Made an appointment for the next day. Plenty of parking spaces. Was in and out in 20 minutes! During those 20 minutes, everyone in the office showed her so much love and gave her so many cuddles!To top off our great first experience, I received an email later that day from the office telling me they didn't see any evidence of our dog being microchipped and told us where we can get it done for free! She is already microchipped but it shows how much they care about the wellbeing of their patients! So glad we changed vets. :)The heart worm medicine was a few dollars more per dosage and the exam/fecal/heartworm/vaccines was $18 more than our last clinic. Well worth the difference in my opinion! Read Less

I'm really happy with Dr. Venghaus. My dog got really sick and I've never had a vet call me to check up on my dog before, but he called frequently so we could slowly wean him off his meds. It was hard to figure out what was wrong with my nugget, but Dr. Venghaus was able to help me find a reasonable treatment plan and connected me with a specialist that figured it out! I was pleasantly surprised with how upfront he was about costs, and options, and didn't just assume I would happily pay $50,000 to keep my dog alive (sorry, Conner). He also gave me a free nail trim last time - a chore I dread! Read Less

Love Dr. Venghaus and the crew at Highland's Pet Medical Clinic!!! I've been going to Dr. Venghaus with my 7 year old cat, Rudie, since I moved to Austin in January 2014 and was recommended his clinic by two coworkers who are also long time clients.Rudie is overweight (what spoiled house cat isn't!) and also has FLUTD (feline lower urinary tract disease). Dr. Venghaus (and Dr. Hill when he was out of town) have done a good job diagnosing him and managing his condition. They are always upfront with cost and only seem to recommend additional test/x-rays when they are actually needed. The staff is all super nice and always remember me when I call or stop by.I can't really comment on the cost of things because Rudie has spent a lot of his life on the east coast where everything is more expensive. Dr. Venghaus's prices are comparable to what I was paying up there, so I guess they may be slightly higher than average for Texas. I don't mind paying more because I really trust what everyone has to say, the convenient hours, and ease of scheduling last minute appointments.Overall, great place and great people!!! Read Less

I've been very impressed with this place. They always take care of my pups and I think their prices are reasonable.We've done everything from regular yearly exams to having their teeth surgically cleaned. We trust them with our babies. Dr. Venghaus is wonderful and very kind!The office staff are top-notch and super friendly! Read Less

If you want a vet who knows you and your pet by name. Is efficient. Keeps appointments on time. Squeezes you in when your pet is sick. Than this is the place for you. I highly recommend Highland's Pet Medical Clinic. They are professional and courteous and have your pet's best interest in mind. Read Less

Wow! I took my pup in for his initial 8 week checkup, tests, and vaccines. Dr Mark and his asst were both extremely friendly and knowledgeable. He asked multiple times to make sure I didn't have any other questions or concerns.  When I got the bill, I literally asked "..are you sure that's all?"  Multiple medications, initial checkup, tests, vaccine, and puppy kit for waaay less than I was expecting. To top it off, Dr Mark called me the next morning to see if I'd noticed any worms -- sure enough I had and nearly forgot. A call directly from the vet for a $10 prescription...mind blown. They truly care about their clients/pets.The front desk girls are great too.  Even if you don't live nearby, I promise it's worth the trip! Read Less

They've been my vet (well actually my cat's vet) for over 10 years now, I wouldn't go anywhere else. I really trust them to provide top care yet not to overmedicate and overtreat. Dr. Venghaus has gone so far as to give me his personal cell phone number when my kitty was super sick. They're really the best. Read Less

I've been a client of Highland Pet Medical for over 13 years now. Dr. Venghaus and the team there take excellent care of my cats and dog! I'm always impressed by the extra effort they put in to making sure my animals stay healthy and safe.Read Less

I have been a client of Highland's Pet Medical since the early 1990s. The staff is extremely thorough and always beyond kind and loving. The Dr.s Childress and Venghaus are two of the most noted Vets in Austin and their love of animals and animal well-being is inspiring. The appointments are always a joy and that is NOT an easy thing with my wild dogs, but everyone there is so thoughtful and nice. I have had minor to extremely serious conditions with my pets and all have been treated with dignity and proficiency. I am in a family of animal-lovers and we ALL are clients of HP Medical and continue to let people; if you love your pet, then you take them to Highland's. Read Less

I have been talking our 2 dogs and 2 cats to Dr Venghaus for 12+ years. As you can imagine, its not just routine appts...we have had our fair share of emergenies. And i always feel like our animals are in top care at Highlands. Everyone at Highlands Pet medical clinic is so friendly and welcoming. I would recommend the office to anyone looking for a new vet!! Read Less

I moved into the area approximately 6 years ago and have been taking my cat to Dr. Venghaus and Childress during this time. Both are highly qualified and knowledgeable about animals and caring for them no matter what ails them. Both are exceptional professionals who are very knowledgeable about medicine and care for animals of all shapes and sizes, and the office staff is very kind and caring of all animals as well. Everyone in the clinic exudes a genuine love of animals, and that is expressed through the fine care they give to all who come in the front door. I can't say enough about these vets - except that, while I'm moving to the NW part of Austin, I'll still be bringing my cats to Highland's because I know they'll receive exceptional care there! Read Less

I have been taking my pets to Dr. Venghaus & Childress for 10 years. They are very competent, and have a huge heart for animals. They have been very supportive through difficult ordeals, and have taken amazing care of my pets. I highly reccomend them. Read Less