Love Pet Hospital

Love this place!!! They genuinely care about your animals health. The staff is great as well as the Drs. Our favorite is Dr Davenport! Even our grumpy male like her. She's very calm with the animals. But any Dr you get, you'll be in very good hands. We highly recommend them! Read Less

Used to be good. Now it seems like a money grab and the vet was just a pushy know it all that talked over me the whole time. I did not feel like she was listening. I still give them 3 stars because they were good before and the front office people are really kind. Hopefully that vet learns she is there to provide a service and should learn to listen to her customers. Read Less

Dr Davenport literally brought my little baby back from deaths door. I was already preparing myself. I couldn't stop crying thinking he was dying and she not only did exactly what needed to be done to save him but she has been so amazing. I was not scheduled to see her and the office was completely booked but she told me to come right away and they saw him almost immediately... my pets are my babies and they really mean the world to me and Dr. Davenport has been so compassionate, she truly is the best vet I know and I am so lucky and fortunate to have found her. Thank you, thank you! Read Less

We went into Love Pet Hospital today for the worst of reasons, our 7 year old cat has been very sick for the last 6 months and took a turn for the worst. We had been to 3 different vets in Austin, as well as one in San Antonio before this visit to Love for Percival's final vet visit. We had tried so many things to get him feeling better and recovered but luck wasn't on his side. The entire staff was so kind when we came in even though we had never been there before with any of our pets. They walked us through the euthanasia and we informed them that we had just lost another cat just two months ago, they were so apologetic and comforting and showed our little boy such respect in his last moments. They offered us a clay pawprint as a keepsake and were so compassionate through the entire process. We wish we had gone to them while our boy was still alive because the doctors here would have loved Percival on a good day rather than just on his last. Thank you for making this really tough day a little bit more bearable. Read Less

I really liked this place. Its not cramped for one and the techs are super nice. I really enjoyed Dr. Hunt! She was thorough, and I liked how soothing she was for my dog. I enjoyed how the office has an intake area and you exit another part of the building. I really hate when vet offices are cramped and packed in with pets with no room to walk. I will say this though.....the other clients are inconsiderate. This has nothing to do with the doctors or the staff, but I made a specific appointment and other clients with many questions about their pets cut into my time. I waited a long time to check in and out because of two walk in patients. Thats really unfair. I care as much for my pet as the next person, and I am just as busy as anyone else. I understand in a medical field you must cater to all types of people, but I didn't like how others affected my timeline. Read Less

I could not possibly be happier than I am with this hospital and everyone connected with it. It is amazing how effective the acupuncture is for my 12 year old Golden Retriever. If you're looking for a vet, this is the place! Read Less

We recently moved to the neighborhood and were looking for a new vet.  After reading the exceptional Yelp reviews, we went with Love Pet Hospital and Dr. Wisbrock exceeded our expectations.  You really can see how passionate he is about his job and he he thoroughly explains what's going on with your animal in layman's terms.  My husband and I now refuse to go to any other vet as he also is the first vet to help our cat out with her urinary issues/anxiety without telling us to just put her on "kitty xanax".  I HIGHLY recommend Love Pet Hospital! Read Less

I use to really like coming here but I feel like now this place cares more about money than animals. When taking in my cats for routine annual they are now pushing this extra bloodwork that they did not suggest before. If they didn't before, were they being negligent in not testing and if not were they just doing the bloodwork to get extra money? Either way it didn't settle well with me.Also, even after I got the bloodwork done I was never called to give the results. I'm sure they only call when here is an issue found, but I would still like to know either way.I also don't like that I was in and out of my annual in 30 minutes. I felt rushed both times and the doctor didn't seem to care about to ask thorough questions. I was told my cat would need a booster shot in a few weeks and they could not tell me if there would be a doctor fee or not to get the vaccine. They said some doctors charge and some don't for the office visit! It should be the same for everyone and told upfront how much it will be!The receptionist seem to have no knowledge about these fees either. When I was a vet receptionist a long time ago, the vet made sure we were informed and knowledgeable and provided us the training we needed. I come here for convenience since it's right down the street from me but I am highly considering going elsewhere. Read Less

The whole Love Pet team is amazing and Dr. Davenport is probably the best vet I have ever met! I work in the animal field and have had many experiences taking animals (both my own and others) to vets throughout the years. And while I appreciate most vets I've visited, no one compares to Dr. Davenport. She is so patient and really takes the time to get to know the pet and help them feel comfortable. A few years ago I had a client whose dog was going through kidney failure. The first vet I went to told us the bad news and basically gave him a few weeks to live. Looking for a second opinion and other options, Love Pet was recommended to me. In all the years I had been taking him to see vets, they had always had to request that I muzzle him before they could handle him. Dr. Davenport not only worked with him initially to gain his trust towards handling, but throughout our many visits, got to the point where he was excited when she walked through the door! Not only did she work miracles on his stress level while at the vet, but through a combination of acupuncture, laser treatments, & diet, he was able to happily continue for quite a while. Also, as a side note, I like to say that if you ever have to do acupuncture treatments with your animal, you'll quickly find that it consists of like 20 minutes of sitting awkwardly in a room with a tech while you both stare at your dog and try to keep them from moving. Tamisha, one of Dr. D's assistants, is the best person to do this with! She is so awesome and funny, and totally kills any awkwardness that there could be in staring at a dog for 20 minutes with a stranger. The whole team is amazing! And I have to say that anytime someone gets a first prognosis on their pet, I always recommend that they go to Love Pet for a second opinion - they save lives! Read Less

Well, I loved them until now. My cat is in the hospital. I called this morning to get her geriatric work up done in 2012 and was told that they had stored the lab results since we stopped going there and could not provide the hospital with even a lab report. So if you leave them, be sure to pull your records. Why would one not have at least lab reports stored on a zip drive? Read Less

This is a long post and I'm not sorry about it. Our girl was worth it. It's been the hardest 2 weeks since we took our sweet girl, Beau-pup, to Love Pet Hospital. She'd been diagnosed with a nasal carcinoma four months ago and we knew it was only a matter of time before we had to make the terrible decision to let her go. As she was nearly 12 years old, we chose not to subject her to painful chemo/radiation. We found a great vet in Atlanta and we changed her to a high protein, grain free, partial raw diet complete with hemp oil and Probiotics. It worked for a bit. She was her old, active self. But then the nose bleeds came back, the lethargy set in, and we knew we were approaching the end. However, we were in the middle of moving across country back to Austin and just wanted to get her home so she could pass away in her (and our) favorite city. We got back to Austin and she seemed happier, hungrier, highly energetic, and more alert. She was our Little Beau Pup again! I made an appointment with Love Pet Hospital for 2 weeks later for a basic checkup and to establish her as a new patient. The receptionist was so nice and welcomed us to Austin with the warmest voice and most helpful info. Everything was great. And then it wasn't. 3 days before our appointment, Beau began suffering from partial blindness, inability to hold her urine, muscle paralysis in her hind legs, and the most intense nosebleeds we had ever seen. She was miserable and wouldn't eat anything except small pieces of banana which I had to hand feed her and small sips of water from a spoon if I held it.We agonized over it, and hoped she would perk up even a little bit. But she didn't.  She wasn't living, she was just existing. She deserved better. The day before her appointment, my husband gave her a bath, which she loves (it's their daddy/dog time) and we spent the day loving on her and coming to grips with what we had to do. The next morning, the day of her appt, I called Love to change the nature of her visit from checkup to euthanasia. They were so incredibly kind and  patient while I cried through our phone call. When we arrived, they immediately took us to a room and gently explained the procedure. They gave us as much time as we needed. Dr. Sheridan and staff (sorry I can't remember everyone's name) never made us feel rushed and they were super sweet to Beau. When it came time for the injections, Dr Sheridan told us what each would do, what we'd see, and allowed us to comfort Beau, and each other.  I'm sure we were standing in her way and probably blocking her view, but she never let on. Pure kindness.  When it was over and Beau was gone, they allowed us to spend as much time with her saying goodbye as we needed. When we finally walked out of the room, the receptionist stood to give me a big hug. All , and I mean ALL of the staff came to give their condolences. It felt like family and this was only our first visit! Last week, we went to pick up her cremated remains and found that they'd had a plaster imprint made of Beau's paws and etched her name into it. This isn't something we requested or paid for. They also included a card signed by the entire staff. I don't know if these things are standard, but they sure made us feel cared for. Both my husband and I have had multiple hospital stays, and we've never received the type of care that our Beau received from Love. They didn't just provide her care, they actually CARED. For that, they deserve 20 stars, but I guess I'll have to settle for 5. We always tried to do the right thing for Beau. By taking her to Love, we know we did just that. When/if we decide to get another dog, there is no question that we'll be going to Love Pet Hospital. We can't thank them enough. Read Less

Although I no longer take my dog here, I do long for the days when I was closer. Love Hospital has my heart. You might say, I love Love. My dog is a grade A asshole when he goes to the vet. I honestly get embarrassed to take him in and often put off the visit until it's impossible to wait any longer. He yaps, snaps, and loses control if anyone pays extra attention to him. He once pooped all over the checkup room. Yep, he's the worst. But, Love makes visits easy. You can tell their staff is trained and experienced. It's refreshing to not feel guilty when your dog gets so stressed out. I miss you Love Pet Hospital, I really do. Read Less

We were recommend to Love Animal Hospital by another Vet after our dog was diagnosed with a Mast Cell Tumor. We met with Dr. Love to go over a diet plan for our dog, which included guiding us with preparing home cooked meals for our furbaby. Dr. Love also helped us with adding chinese herbs and supplements to our dog's diet. Dr. Love was extremely knowledgable with developing a diet plan and explaining why to use certain foods versus others. We have seen such a difference in our dog's demeanor and energy level since starting on the nutritional plan and taking the herbs. I am so thankful for Dr. Love.Read Less

I can't say enough good things about Dr Davenport and Love Pet Hospital. When I took one of my 15 year old cats to her last year her coat was dull, she was losing weight and her arthritis was bad. Thanks to Dr. Davenport's good care, diet changes and supplements, her weight is back up, her coat is shiny and she is walking better than she has in years. This on top of just the warmth and kindness shown by the doctor and all the staff that work there. I'm so grateful to my pet sitter for recommending them!Read Less

Great team. I have been taking my 2 dogs and 2 cats here for several years. All the vets are great. We primarily work with Dr. Wisbrock but have also worked with Dr. Huckabee, and on occasion Dr. Love and Dr. Davenport. All very good and nice to work with. They show true compassion to both the patients and their owners. Read Less

One of the best if not best place in town to take your pets. The Vets are friendly, broad minded, and not your typical "lets shoot your pet with chemicals(vaccines) for most profit." Has a new agey/science minded feel about the place.Read Less

I have been taking my cat to Love Pet Hospital throughout her life and I've always been pleased with the care she's received. The vet's maintain an excellent demeanor, go into great detail to explain treatment options and their staff have also been exemplary. The prices for each visit are affordable, whether going through routine checkup with booster/vaccination shots, or when treating an illness. Read Less

We have a new foster dog from the local shelter who hasn't been feeling well. I was so relieved at how Dr. Wisbrock clued right in to the little dog's rare and very serious blood disorder. Dr. Wisbrock was really concerned and kept our little foster baby there all day several times to observe him and see how he reacted to treatment. He'd call and leave updates on his condition, which was great. I also find it particularly interesting that our shy, sick little foster dog bursts into wags when the staff and doctors deal with him. He is obviously treated very well there. I say this because this particular foster dog can be very shy and growly with people. One of the Vet techs came out and talked to me while I was waiting one time and I was shocked at how excited and happy our tiny patient was to see him! He can be so unfriendly and growly sometimes, but the people at Love Pet hospital obviously have taken the time to make him feel comfortable during his weekly day-long visits. That's a relief for me because I know he's very sick and I don't want him to be stressed by vet visits. He's getting well and they obviously care about the animals. I get very attached to animals and view them as family, so this is great! This hospital has made it easier for me to sleep at night because I know they give good care - not just science/medicine-wise, but also in the form of kindness and caring. Read Less

I write this with a heavy heart. Drs. Love, Wisbrock, Davenport are all extremely caring and compassionate, as are the front office staff. My issue.. I was one of Dr. Love's first clients when she was first starting out and their approach just isn't the same any longer. I've been taking my animals, both cats and dogs there, for over 15 years. It just doesn't seem to me that the focus is as much on my animals anymore than it is on getting outrageous fees from their faithful clients. I'm actually considering trying Brykerwoods or someone else that 1)doesn't charge so much and 2) is willing to work with those like me who have a genuine interest in bettering the health of our pet, but might need a payment system sometimes. They try to push their holistic and way overpriced foods with continued, costly visits. That's not the Carolyn Love who cared as much for the owner as she did the patient. She (they) love the animals, don't get me wrong, but it seems as though since she added all this additional staff that the overhead has taken the place of the willingness to do their best affordable care. They could knock their prices in half and still earn more than most vets around town. Great care if you have deep pockets. Read Less

Although I think that Dr. Love is very compassionate and caring, this is one of the most expensive vets in town. It is hard to get a timely appt. and if your animal is sick generally I couldn't wait 2 or 3 days. Also a lot of extra services are offered and sometimes pushed. Read Less