Oliver Animal Hospital

Do you have a kitty who hates the vet? These guys love kitties! My elderly scaredy cat was pampered with a early appointment (no dogs in the waiting room) and a warm bed already laid out on the examine table. All the staff was so good to him! Calm quiet energy, subdued lighting and special "aroma therapy" pheromones spray helped my kitty stay calm and happy throughout the exam! PS They're good with dogs too! Read Less

I WISH I COULD GIVE THEM MORE STARS! We just moved to South Austin and before today we have not yet set up a vet in the area. Our dog, Winnie, was having a longer-than-usual seizure this morning and naturally, being the worried frantic dog moms, I called around trying to see who would be able to accommodate our dog as a walk-in/new patient during our emergency. Oliver Animal Hospital was comforting on the phone, their staff welcomed us with open arms and assessed the situation immediately. Oliver Animal Hospital's AMAZING staff was very comforting, extremely knowledgeable, friendly, and updated us through each step of the way (updates of her status, recommended procedures, information & how-to's for her situation, options/alternatives, permissions...the list goes on). I have to say, this is hands down the best pet care. I would highly recommend them to anyone looking for pet care if you want your pet treated like family. :) Read Less

It has taken me a loooong time to write this review. As many of you, I slightly prefer my cat to humans and if she is in pain, I am in pain. My sweet cat had a mouthful of very bad teeth. It seemed one day she was normal then the next day clawing at her mouth. I looked in there and what I saw blew my mind. Keep in mind my last cat lived 20 glorious love filled years and never had a tooth problem! This simply wasn't on my radar! Something had to be done and immediately.   After a few attempts with other vets I got a OAH suggestion from a coworker. Thank God! the other vets weren't bad, we just didn't click. The first time DR McClure and her assistant met my Pris they got down on the floor with her and made her feel comfortable. My cat is very opinionated so when she responded well, I did as well. The surgery (almost all teeth had to be removed!) was a huge deal. A ten hour surgery! IV's in the paw. Fractions of a millimeter between rotten roots and fragile jaw. Very tricky ordeal. And expensive. But the way everyone there handled it; my concerns, my cat's fear, my payments for successful surgery... I am not being dramatic when I say I was crying with thankfulness on my ride home.   Just my opinion but if you have a cat, bring him/her here. And for your cat's sake get the teeth checked. Cat's hide their pain so well: You don't want to wind up in our situation. By the way, within two days my cat was play attacking me with her little front teeth and didn't have a care in the world. Thank you Dr. McClure and all the wonderful people that work there! I wish you all great success! Read Less

I'm breaking up with Oliver Animal Hospital.  We've been loyal customers/patients for 6 years now, but I've had enough!  Every time I take my cat in, they want to run a bunch of tests, and I never get out of there spending less than $200.  It's okay, I thought... my cats are both old, so I'll just bring them in when they're sick.  Except that they have prescription food.  I've been ordering online and they now refuse to refill the food prescription unless we bring our cat in for a check up.  Really??  I'm sorry... this is the last straw.  Both my cats are currently healthy, but they need this food to remain so.  I'm super frustrated.  I won't be blackmailed.  No more OAH for us! Read Less

I couldn't wait to get home to write this review, that's how awesome my experience was with Dr. McClure and vet tech Lauren. I have four cats, two of which are seniors, one of whom has a very rare cancer. I've spent a lot of time with vets so I know how to tell the goods ones. The ones who love animals and who do their very best to help animals stay happy and healthy. This is Oliver Animal Hospital. There are vets out there who seem nice and knowledgable like they're doing the right thing, but they're really just ripping you off and potentially harming your pet in the process. I can assure you, this is not that place. Oliver Animal Hospital has some of the most caring and professional vets I've ever seen. They don't over-vaccinate and they tell you exactly why they recommend the things they do. They didn't come in, vaccinate and then leave. They let my cats get comfortable and tried different treats for each of them until they found what each loved. Then they proceeded to get to know me and tell me about their cats like we were old friends catching up. I got an estimate before any services were rendered, which was half of all the services the other area vet was recommending ($ wasting services and unnecessary vaccines). Of course medicine comes at a price, but you know that when you bring a pet home. I save a little $ each month and put it away for their care, the same as if I would buy pet insurance. Ive been thinking of switching over to insurance because it would have helped pay for ky cancer kids costs. Bottom line, if you're looking for a go-to vet that will put your animals' interests first, look no further, this is the place. Read Less

I am so disappointed in what I thought would be a great fit for me and my pets. I should note that I have previous experience working in the Veterinary field as a Veterinarian's assistant, so I definitely have high standards for our pet care. Our first two visits to Oliver were 100% amazing so I fully expected to continue our pet's care here when we moved to South Austin. My pit bull, Holly started limping and we felt concerned when it didn't clear up by the next day, so we took her in. She was prescribed an anti-inflammatory and over the next few days, her issues cleared right up. She is a pretty anxious rescue dog, so seeing a Veterinarian who understands her issues is important and Oliver seemed up to the challenge and did really well when handling her, going slow and making sure she felt as comfortable as she could. We left with a $200+ bill, which is a bit pricey, but well worth a happy, pain free pup. Holly also suffers from skin allergies, so it wasn't long before she needed to be seen for those. Allergies are not terribly uncommon, our previous Vet would RX out some meds for her and it would quickly clear things up. When we saw her skin start to get itchy and red, we took Holly in immediately, particularly for one area that became super inflamed over the weekend. We left with prescriptions for a steroid and a special medicated shampoo and were told we could have the meds refilled anytime she needed them and to come back in for a recheck if things did not clear up. The only thing that left me disappointed after this visit was the cost, the medications she wanted to fill were far more expensive at the clinic vs calling them in to our HEB pharmacy, which is what we decided to do. ($60+ to fill in the clinic vs $8 at HEB for her meds).Skip ahead about 2 months, her allergies flared up, so I called for a refill on her RX and was told she needed to come in for a recheck (which is nearly as expensive as a regular exam fee). I explained that we were heading out of town for the holidays the next day and would not be able to bring her in until we returned, but that the Dr had said we could receive a refill anytime. The receptionist said she would check with the Dr and call me back that afternoon. Around 4pm, I had still not received a return call, so I called again, speaking with a different receptionist, who said they would follow up before closing. The next morning, I called once more to check in, with the same answer. So, before we headed out of town, I stopped in to the clinic to speak to them in person. I was told the prescription had been denied and the Dr would need to see Holly. The receptionist claimed they had returned our call the previous day and also had sent an email, neither of which I had received (I even double checked to see if I had missed a call) nor did they notify me of this when speaking with 2 receptionists since they supposedly had left the message. I explained the situation and asked to speak directly with the Dr only to be told that she was 'busy' and would not be able to come out to talk. I was offered an appointment for the following week. At this point, it became rather clear that it came down to money and that the Dr had no intention of refilling Holly's allergy prescription without another exam fee. They would not even refill the medicated shampoo, which I can buy online without any prescription. I decided that it was well worth the additional 20 minute drive to simply go back to seeing our old Veterinarian, who we love, in North Austin. (We only changed Veterinarians because we moved to S. ATX). I do love their location, the clinic is very nice and super clean, but the service is just sub-par for our needs. I don't like being lied to or made to leave my dog in an itchy, uncomfortable state for even an extra day when they simply could have refilled a shampoo. Holly is now happy and back to her itch-free self with her new meds and our lovely old Veterinarian. Read Less

Sadly we had to say goodbye to our treasured 14 year old dog Roscoe on Wednesday. We had never been to Oliver Animal Hospital before but were treated with the utmost kindness, compassion, and care as the staff helped walk us through this hard and unexpected morning. I highly recommend them and truly cannot thank them enough. Read Less

Wonderful doctors and staff! My baby hurt her paw on a Saturday and the vet I had taken her to in the past was closed. I called Oliver Animal Hospital, and even though it was almost closing time for them, they said they would see her. They were kind and gentle to both of us and I switched the treatment of my precious baby to their care and have been very grateful to have found them. I trust them completely and will never go anywhere else. They have never turned me away when I needed them, they are open on Saturday mornings, they follow up with phone calls, emails and texts, and they understand that puppy is my baby. Read Less

As long as I live in Austin I will never take my dog anywhere else but here! I have been taking my very first pup here since I got her almost a year ago. The staff has always been incredibly sweet and helpful throughout our first doggy experiences. Just this week we had a horrible chocolate cake incident and the urgency and professionalism that I experienced when I rushed my puppy in was beyond compare. Words cannot describe how much I appreciate the staff here. I always know that when I bring my pup here they have her best interest at heart. Thank you guys! Read Less

I brought my cat for her annual check up about a week ago. I met her new vet, Doctor McClure and instantly liked her. She explained in very detail what her findings were at her exam. It was not all bad news but she gave me alternatives and it made me feel some relief. No one wants to hear their animal is dying, but the truth is she is. Dr McClure gave me some wet food options, she also went way beyond and gave me a can to try of her own that her cats eat. WOW! Within a few days, she seems to be herself. I am happy that Dr McClure is such a compassionate human being. Read Less

I have known Dr. Oliver and her staff for years. I can't imagine finding veterinary care with a more caring staff. Knowing the care that our dog receives is the best is a great feeling when we drop her off at their clinic. Read Less

Unfortunately, when I find my self visiting Dr. Oliver's clinic, it's not always under the best circumstances. In most cases, aside from regular checkups, one of my pets is normally not feeling well or showing signs that something is wrong. Dr. Oliver and her team are always amazing from the moment I walk in the door. They are super professional, thorough in their explanations, and the best part, which I find to be consistently true, is that you never feel rushed. You can tell that the whole team understands that part of pet care is taking the time to listen to their customers, answer questions, and explain in detail what is going on. Sometimes we just need to talk it out. They are masters at "bedside manners". Props to the Oliver Animal Hospital team. Read Less

My precious doggie babies (past & present) have been patients of Oliver Animal Hospital for four years now. Dr Oliver and her staff, past & present & from the front desk to the back caretakers, are FABULOUS! Friendly, thorough, & provide the upmost veterinarian care, concern & ethics!!! My dog, a dog in my care & myself were attacked by 2 dogs a year ago, and I truly believe if it hadn't been for Dr Oliver and her staff's emergency attention, surgery & post-surgery expertise, and loving care to the dogs, especially the one that wasn't mine, that sweet dog wouldn't be still blessing her mommy & others today. A million thank yous & blessings to all Oliver Animal Hospital! Read Less

Outstanding veterinary services so far for my dogs and cat. Dr. Oliver is thorough and thoughtful, and the staff is friendly and accommodating. I feel very fortunate to have found Oliver Animal Hospital! Read Less

I used to work as a vet tech in Colorado so it takes a LOT from a vet clinic to make me happy, and Oliver Animal Hospital really goes above and beyond the call of duty to take care of their patients. I can't say enough about what this hospital has done for my dog. My dog is my family and when he went into heart failure I thought my world was going to end, but the whole hospital and both doctors rallied around my pup to save his life AND help keep me sane. They worked on my dog to get him stable and set me up in a reclining chair with a blanket so that I could rest while I spent the day at their hospital. You KNOW your dog is being loved when the hospital has gives him half of their working area as his bed instead of putting him in a kennel and he's sleeping on the lap of a vet tech. My dog had to transition into an emergency hospital for overnight care and one of the dedicated Oliver Animal Hospital team even drove 20 minutes to us at 7:30pm to deliver an e-collar we had forgotten! Aside from emergency services, we visit Oliver Animal Hospital for our standard yearly check ups and vaccines and it is always a loving, thorough, and fun experience. This whole hospital is a blessing and I know that my dog would not be alive without them.Read Less

I used to work as a vet tech in Colorado so it takes a LOT from a vet clinic to make me happy, and Oliver Animal Hospital really goes above and beyond the call of duty to take care of their patients.   I can't say enough about what this hospital has done for my dog.   My dog is my family and when he went into heart failure I thought my world was going to end, but the whole hospital and both doctors rallied around my pup to save his life AND help keep me sane. They worked on my dog to get him stable and set me up in a reclining chair with a blanket so that I could rest while I spent the day at their hospital. You KNOW your dog is being loved when the hospital has gives him half of their working area as his bed instead of putting him in a kennel and he's sleeping on the lap of a vet tech. My dog had to transition into an emergency hospital for overnight care and one of the dedicated Oliver Animal Hospital team even drove 20 minutes to us at 7:30pm to deliver an e-collar we had forgotten!   Aside from emergency services, we visit Oliver Animal Hospital for our standard yearly check ups and vaccines and it is always a loving, thorough, and fun experience.   This whole hospital is a blessing and I know that my dog would not be alive without them. Read Less

We have been seeing Dr. Oliver for about 3+ years.  I have 2 cats and she has been very helpful, pleasant and educated on their health conditions.  We have frequent URI and conjunctivitis eye issues which she and her staff have been able to treat.  She is very respectful to my cats and handles them with great care.  Dr. Oliver takes the time to discuss the pro's and con's of the treatments and lets you know the price up front.  The office is very clean, the staff is very courteous and have even pet sit for me a couple of times. The office will call and followup after a visit and are able to answer all of my questions and concerns.   I feel like Dr. Oliver and staff our family and I would highly recommend them! Read Less

Highly recommend these vets! They're sweet and highly knowledgeably and listen to you and your concerns. They don't force your animal into anything and make them uncomfortable. Also have you do blood work before surgeries to make sure there will be no complications they also give your animal fluids while under anesthesia which is awesome and surprisingly a lot of vets don't do but should do! Little bit pricey but worth it if you want to know your dog is in the best care possible. The clinic is very well kept, always clean. The vet techs are super friendly. The only reason I didn't give them 5 stars is because there is a 50 dollar exam fee every time you have an appointment and like I said before pricey place. I have 5 animals and the money adds up BUT it's so worth it for everything you're getting. This staff goes above and beyond for your pets! They can fit you in whenever most of the time. They also have a payment plan system where you can make payments if it's too pricey for you or they can talk to you about pet insurance. Read Less

I have been bringing my fur-babies here for nearly 7 years and have no complaints. Dr. Oliver is amazing, and I have had great engagement with Dr.'s McClure and Isaac as well - they care for and tend calmly to the patients. They all adore animals, the staff is loving and helpful and the treatments both informative and necessary. I know that others have complained that OAH isn't "cheap", but since when should the care of a living being be cheap? Quality counts and I don't skimp on caring for my pets. Love these folks! Read Less

I'm happy with this vet so far. It was easy to make an appointment at whatever time of day worked for me.  They were warm and friendly, like they were glad to see us. And I felt like they listened to me. I LOVE that they mail the heartworm prevention pills to my house so I don't have to drive over there!  I love that they text me the next day to ask how he is.  Other reviewers have said they're expensive. Yeah ... a little bit, in sort of a typical Austin-ish way. But my last vet had the same prices, except they were bureaucratic and you didn't feel like you could say, "I need to find a less expensive solution."  Here, I think you could say that comfortably.  They didn't seem like bureaucrats at all; they seemed like they cared and wanted to be helpful. Read Less

I love love loooove Oliver!! Never have I ever had a vet who was so very laid back and not cocky. My dogs love how chill the environment and over all energy is when they are being examined. The staff makes sure they are comfortable and understand s they are nervous and doesn't force them to do things, they work with them and are super patient. I also love how they have a room ready as soon as we get there and don't have to wait in the waiting room. Totally recommend them to everyone! Sweet, caring staff, nice updated building!! Read Less

Dr Oliver and her staff are simply the best! This fantastic practice is so concerned about the well being of our pet. Dr Oliver is friendly, and takes the time to explain what she is doing at every step when examining and treating our dog. She is very very observant and thorough in her examinations. She provides options for treatment, if that is needed. Not only great at examination, but the office is VERY flexible in scheduling appointments and going above and beyond in caring for my pet. Once after a surgery, my pet was supposed to go home at 5:00, my dog, Aspen was still sleepy and Dr Oliver and her staff stayed until 9:00pm caring and observing Aspen to make sure she was okay to go home! Just another example of Oliver Animal Hospital's excellence! ****I would HIGHLY RECOMMEND Oliver Animal Hospital for all your Vet needs*** Read Less

I broke up with OAH today, after being with them for the better part of a decade, and for most of my cats' lives.I don't disagree with the glowing reviews that are posted here.  Their facilities are top notch, personnel are attentive, and I feel like everyone there knows what they're talking about.  But it came down to cost.  Plan to spend hundreds of dollars every time you bring your animal in.I brought my cat in today, and before she was even examined, I was presented with a $600+ estimated bill, most of which was for diagnosis.  I've become somewhat used to the large bills that I get there, but this was the one that broke me.  It's become a pattern that I can't bring my animals in without spending several hundred dollars just to diagnose the issue before even getting into treatment.  I brought her in back in March, and when all was said and done, paid several hundred dollars for her treatment.  Treatment which I put on a credit card and am still paying off.  I couldn't do another $600+.It seems like things get turned to 11 really quickly.  The tests that need to be performed, as well as the problems that might be going on with your pet.  I don't want to have the truth hidden from me, but I also don't need to be told that it could be cancer or some other fatal issue when the tests haven't been performed yet or she hadn't even been examined by a doctor.  I don't know if it's intentional, but I'm damn sure more likely to pay for $500 in tests when I'm crying because I was just told my cat may be dying.My pets have been generally pretty healthy, so I don't have to go to the vet often, and when I do I want them to get great care because they're so important to me.  I sometimes think that they know this, and offer these expensive diagnoses because of it.  Every time I had to tell them to pull back on what they wanted to do, I felt guilt because I thought I wasn't properly taking care of my animal.After telling them no, they reduced the procedures and the bill twice.  The final estimate they offered me today was still over $200.  I said no to the treatment, and I left in tears because I was thinking that I was not giving my cat her proper care.  But I found another vet here on Yelp, who was really great and charged me $60 for the exam and some medicine.  Now I'm wondering how many thousands of dollars I spent on unnecessary tests from OAH over the years.Maybe OAH's market is people that don't bat an eye at dropping $500, and if so, then that's great.  But I don't think they're a good fit for those of us who love our pets, but also have a budget to worry about.tl;dr: If you have money to burn and want to spend a lot of it, you'll get great care at OAH.  If you don't have money to burn, maybe look elsewhere, because OAH is expensive. Read Less

I went to Oliver Vet for a second opinion after going the day prior to my regular vet who gave me an astronomical quote for surgery because they refused to take needle aspirations of my dog's lumps saying they wouldn't be able to get a sample and surgery was the only option. So I called Oliver and they got me in right away, the staff was all very kind and the tech really got a good history of him to tell the vet and was very knowledgeable. The vet came in and gave my boy a thorough exam and was in fact able to get samples of his lumps! They also found a few I had not known about. I never felt rushed or like I was being upsold like I do at my regular vet. I am so far very pleased with my experience and will recommend them to others. A bonus, you can fill all your paperwork out online and bring it in, very helpful when you have three kids and your pet with you! Read Less

Beware of this vet!  They will charge you $1200 for a parvo treatment that you can get from Pets Alive for $150.  Likewise, they give you an hour to decide whether to go with the treatment so you don't have any time to research the situation.  Shame on them! Read Less

I brought my dogs here for three years and really enjoyed working with Dr Moore. She was the reason I went to Oliver Animal Hospital. Also there are a few techs who have been here for awhile that made my experiences much more comfortable.That said, the prices are really unreasonable and every time we would come in for a checkup, I felt pressured into doing more services for my pets than I was financially comfortable. Now that Dr Moore is gone, I have no reason to continue going back. Read Less

Skillful, intelligent, capable and concerned . . . but AVOID!Dr Oliver and the other vets and techs at this well-appointed hospital have MANY excellent things about them and give a lot of excellent veterinary care. We went there for years, and it was difficult to decide to change vets. Now, I realize we should have changed much sooner.With so much good, why leave? Dr Oliver has convinced herself that the MOST medicine is the BEST medicine, and that doing everything possible for your pet is the utmost in good care. The slogan of the hospital is "we go above and beyond for your pet."This means every minor symptom is followed up on assiduously. For instance, they may suggest you get an expensive ear culture if your pet has a bit of ear crud. In case of a chronic condition, there will be no end to the monitoring and testing recommended; and even if you think you are prosperous enough to afford it, at some point you may realize that if you come so frequently, that is not the case. Although money was not the main reason I left, it has been a huge financial relief to have changed vets to someone less medically aggressive.  Good vets are not cheap, but many good vets are cheaper than this; there is no concern for your pocketbook. They only accept credit cards and not checks, which is easier for them but adds to overhead costs. Drugs and other items can cost much more than elsewhere, sometimes almost three times retail. Over the years I went there, it got more and more expensive.Minor negatives are a lot of paperwork (they want you to fill out a form every time you come in) and usually a pretty long wait time.They have a special interest in urinary tract conditions, doubtless motivated by concern about this serious problem, but I think it has inadvertently led to overtesting and overtreatment, and a cycle of endless antibiotics and other medications even in the absence of symptoms, as well as sometimes less attention to other, more salient problems.  In short, my take is that the practice has gone astray. YMMV. Read Less

Being at Oliver Animal Hospital I've seen some of the most companionate Doctors and staff. It is clear to me that everyone at OAH is there truly there for the love of animals. Everyone has the clients best interest at heart but most of all they try to do what's best for their pets. To them they aren't just pets they are family. Read Less

The doctors and staff genuinely love the animals they treat here.  I have been a client for years, and wouldn't trust my cats anywhere else.  A vet that calls you the next day to check on your pet?  That is amazing!  They've treated one cat for a cancerous spot on her ear, and got me and my shelter boy cat through ringworm.  Truly wonderful people.The clinic is clean, and I've never had to wait.  They always go over what they recommend and the cost BEFORE doing any treatment, so I don't understand how anyone could be "surprised" at the cost.  I don't search out bargain healthcare for my human family, or my fur family. Read Less

I have been lucky enough to have discovered OAH in their first year of business when I think it was just Dr. Oliver taking all the appointments.  When I switched, I was a little worried about the slightly higher prices I paid versus what I had been used to.  But here's what I discovered:-CLEAN, well-kept facility-GREAT customer service, follow-up, reminders, and connection between owner, pet and vet-LOVE AND ATTENTION for all 5 of my fur-kids:  they are known by name, they are adored and cared for-HONEST feedback and plans:  we get options on treatment with an eye to be smart for the animal's health but prudent in spending-EXPERIENCE!  These vets are awesome and do smartI will never go anywhere else! Read Less

I love Oliver Animal Hospital, and so do my dogs! The staff are friendly from the phone to the exam room, and Dr. Oliver has provided excellent care for our myriad of dogs with their misc. health issues - Addison's disease, hypothyroidism, and nail issues to name a few. They are always very caring and attentive. I highly recommend Dr. Oliver and her staff to all other owners seeking quality care for their four-legged companions.Quality vet care does not come cheap, and it's unfortunate our furry friends can't be covered under our health insurance like our human kids.  That being said, owners need to budget for their pet's care just as they would for any other important thing in their life.  OAH isn't cheap, but that's because the level of care is excellent.  Pet insurance can go a long way to help with the cost of quality vet care! Read Less

After working in the veterinary field for over 11 years now, I have finally found a doctor that can tell me why my Shih Tzu has such horrible skin! I rescued him after his previous owners could not afford to pay for his demodex treatment. And after 5 frustrating years with his skin, I can finally see a light at the end of the tunnel. I know Chowder still has a long road of baths and meds and scrapings ahead of him, but he is starting to feel and smell so much better after just ONE simple bath! Thank you, Doctor Oliver and Xrisanthy for everything! Read Less

It makes me sad to see the bad reviews for Oliver Animal Hospital because we have only had positive experiences with them.  I write this today as we just said goodbye to our beloved cat G.G this past Friday.  G.G was 17.5 years old and was an insulin dependent diabetic.  Almost a year ago he began throwing up multiple times a day and lost a great deal of weight.  Both Dr. Oliver and Dr. Moore worked with us as we tried to figure out what was going on with him, finally it was diagnosed that he had pancreatitis.  About this time Dr. Oliver went on maternity leave and a new Doctor came on to help with the work load; Dr. Terri Wagner ended up being the best thing that happened to us and most importantly G.G, she knew a great deal about his issues having had a cat herself with similar symptoms.  She was very proactive with his treatment but was also very honest with us about what the future would hold.  Through her treatment regime our G.G had a very good 8 months, he was happy and as healthy as one could expect.This past Friday he took a terrible turn very quickly and we knew it was time to say goodbye; I took him in and Dr. Moore could not have been more respectful and loving towards him.  She gave us all the information on how they would treat him, that it wouldn't be painful and he would be very calm.  We had the chance to be with him for a little while before, to say goodbye.  Then with my husband holding G.G and as I was petting his head and talking to him Dr. Moore handled things, it was quick and indeed very peaceful.We are forever grateful to the entire staff of Oliver Animal Hospital for all they did for G.G, how they loved him as their own. Read Less

Not one for writing online reviews (I hardly trust them anymore), I read a few of the negative reviews of Oliver Animal Hospital, and feel so deeply compelled to add my own voice.My husband Rodney and I cannot have children of our own, so our five furry family members are very important to us. The entire staff at OAH understands this deep love and connection and consistently provides thorough and extensive care for each of them.Of course this kind of comprehensive care can be expensive, but the price has consistently been proven worth it. I know that I can call on OAH staff any time of day for advice and be admitted on an emergency basis if necessary (and not be charged any more than I would for a regular visit).However, there is one experience that has made us clients for life.Rodney and I adopted a kitten from the Humane Society in 2006. Baxter was a bundle of energy and joy. Unfortunately, he had been infected with FIP at birth. About six weeks after we adopted Baxter, his belly swelled up like a balloon. I didn't even call OAH. I bundled him up and jumped in the car. I called in-route and explained the symptoms. The nurse on the other end of the line told me to drive safely and they would be ready when I arrived. I drove like a crazy woman. I pulled up in front of the clinic - sideways in a handicap spot. Nurses were waiting with the front door open and rushed me into an already-prepared room.Baxter was quickly assessed by Dr. Oliver while a nurse tried to calm me long enough ask questions about possible poisoning, foreign objects, insect bites, or allergic reactions.Baxter ended up going to the emergency clinic that night. When we returned in the morning, we received the FIP diagnosis. Dr. Oliver, tears in her eyes, explained that there was little chance that he would recover. Obviously in pain, we made the difficult, but humane decision to put our little man to sleep. A nurse laid down a quilt, lit a candle and dimmed the lights, brought in warm towels, and Dr. Oliver sat with us while Baxter drifted off in my arms.Emotionally and physically numb, I watched as a nurse took Baxter away. Dr. Oliver walked us out of the clinic and to our car. Not only was our bill not mentioned once (I settled the balance about a week later when I returned to collect Baxter's ashes), but we also noticed that they'd hung handmade signs on every door in the clinic - "Quiet, please. A beloved pet is departing." It was a horrible experience. I'm in tears now, recounting this experience seven years later. The care and concern shown for us, and for our beloved Baxter, touched us so deeply.However, the story doesn't end there. You see, we had pet insurance on Baxter, but when we submitted the claim for Baxter's treatment and euthanasia, the claim was denied. When Dr. Oliver found out, she was livid. She must have spent hours on the phone with VPI, advocating on our behalf. Thanks to her, we received our reimbursement - almost two years after Baxter's death.This extraordinary care has been repeated time after time. For Jake Jr., our asthmatic and perpetually chubby tabby cat. For Trey, who had to have all of his teeth removed due to a feline autoimmune deficiency. For Tanner, the dog we adopted on a Saturday only to find two days later he had double pneumonia. For Gracie, my dearest, a puppy with more problems than the whole kit and caboodle combined. And, of course, for Baxter, who Dr. Oliver continued to care for more than two years after his death - defending his end-of-life care to an uncaring insurance company.So, to answer the critique that Dr. Oliver is expensive, or is running a scam by over-testing or intentionally misdiagnosing - that's patently false - a cruel accusation made about a woman who has treated my pets as her own for almost 10 years....a woman who has given me her personal cell phone number on a number of occasions in case a sick puppy seen on Friday gets worse over the weekend and we need help....a woman who has called me from home, on her day off, to share new research that might shed light on a difficult diagnosis....a woman whose only concern is to make sure our family spends as many happy and healthy years together as possible.For that, I will be forever grateful. Read Less

Dr. Kara Moore and Dr. Kate Oliver have been my pets' vets for three years and they are excellent.  My Boston Terrier receives high quality conscientious care from both Dr's  She's had more than her share of allergies, arthritis, infections, etc. and I never hesitate to call get her right in to be checked-out.  When my 12 year old cat became very ill, Dr. Oliver and the entire staff were very  attentive and informative.  When it came time to let her go, they were very sensitive and caring of her and of me.Please don't hesitate to take your pet to see either of these vets. The office is clean, modern and comfortable. Sometimes they run a little late, but that's only because they do not cut any appointments short just to stay on schedule.  Their prices are comparable to other vets with similar services, technology and training.  Not cheap - as no vets are these days - just reasonable prices for the services delivered.  I do wish they were open on Saturdays, but I know they work very had and could surely use the weekend off.  Everyone there is extremely friendly and willing to go the extra mile for you and your pet.I am moving away from Austin this month and will miss both the Dr's and the entire staff at Oliver Animal Hospital. Read Less

This was our second time there. They are expensive and seem to only care about taking your money. Don't get me wrong, they present like they care a lot about the animals but they try to sell you everything under the sun. They were unable to draw blood from my cat so told me I'd have to come in another time, that they would be more prepared that time. When I asked if I'd have to pay for another office visit, the answer was yes. But don't they take some responsibility for not being able to do it then? I could go on and on. Save your time and money and go somewhere else, where they care about the animals and about YOU rather then trying to scam you. Read Less

I moved to South Austin from Pflugerville in March 2008 and was determined to find a great vet for my two labs. This turned out to be a more difficult task than I imagined. I asked all my dog-loving friends & searched this site and others and found that most people were pretty ambivalent about their vets...no complaints, but not dazzled either. I had the same sentiment about my previous vet that most of my friends had. While I was ""feeling out"" my new surroundings, I kept driving by the Oliver Animal Hospital & decided to give them a call. The first time I called I was allowed to talk about my dogs uninterrupted for probably 30 minutes! I knew right then that these people really cared. This was confirmed on my first visit. Every time I take my ""babies"" for an appointment I am surprised at how ""warm & fuzzy"" I feel afterwards because I know that Dr. Oliver and everyone who works there has my dogs' best interests at heart. I have hesitated to even write a review for them because I didn't want them to get too busy! But, I decided that was selfish and that Dr. Oliver and each and every person that works with her deserve to be recognized. I have found these wonderful people who make me feel like they love my dogs as much as I do! I am confident to say that this is one of the best vets in Austin, if not the best! Read Less

Wow! Went here yesterday upon two neighbors recommendations (one of whom used to be a vet tech herself). They put you directly into a room to wait, the building is clean and beautiful, everyone is polite, the vet tech was soooo great! Dr. Oliver was great, explained everything well, I did not feel rushed at all. My only minor negative is that its expensive (but worth it) and it took a long time (because they take the time to explain everything - even the bill). So go prepared to spend and to stay a while - but know you'll great great treatment from people that really care! Read Less