Best group of people we have ever worked with in any profession. They have given our pets great care for over three years. Dr. McCoy has been great for our pets. We appreciate and recommend them wholeheartedly. Read Less

I highly recommend this office. By the time I took my 20 year old cat here for a second opinion, there wasn't any treatment they could do. Everyone was so compassionate though, and helped me reach the decision I needed to reach without rushing me. The doctor also did a test that the other office didn't do or recommend, and it helped me actually see for myself how sick she was. I waited a month to pick up the items I had requested following that horrible day because I was having a hard time with it. When I opened the items today, there was a card that was signed by everyone in the office. I was not expecting that, and I thought it was incredibly thoughtful. When I get another pet some day, I will be bringing him/her here. Read Less

This whole team is efficient and wonderful! The have taken such good care of my furbabies....and have reassured me when I worried. That's part of the process, too, that not every Veterinary Hospital grasps! But Star of Texas does! Read Less

I requested they turn off the appt reminder notifications because with 2 pets going to the vet at the same time I was getting 2 emails, 2 calls to my home & 2 calls to my cell. I explained to the office staff that I put appts on a calendar & I don't need all the reminders - this request was met with an argumentative attitude & my request to turn off reminders was never granted. On my most recent visit, with my dogs, I requested a prescription be re-filled which I was told when it was prescribed - just let us know when you need a refill, but on this day I was told that it couldn't be refilled under law due to the pet not being touched by the vet in 1 year. She wan't available to touch my dog at this time while we were in the office since she was in surgery. I scheduled an appt to get my dog's prescription refilled & in the meantime received a certified letter stating that I had complained about the staff numerous times - which is not true, not once did I complain about a person but I did complain about the harassing reminder system & I did ask questions about processes. I was told to find another vet, so once again the prescription refill for my dog is delayed. The owner that wrote me the go somewhere else letter never even bothered to get the facts from me or my husband. If you go to this vet don't ask questions about their process to attempt to understand or else you will get the Go Somewhere Else Letter. I should mention I was very happy with the way my pets were treated & I was devastated when I received the Go Away Letter but there are plenty of other good Vets & Staff other places. Read Less

We have been bringing our pets to Star of Texas for at least the last six years. I have never found a vet hospital that cares so much for my four legged family members as the doctors and staff of Star of Texas. This past week we had to put down our 15 year old dog, Zoe. Dr. McCoy and the staff were there to make a sad situation as bearable as possible and gave us lots of hugs while we said goodby to our girl. Dr. McCoy is the best and I feel fortunate to have found such an excellent vet and such a loving staff. Thank you for all that you do. Read Less

Thank you 100x over to the staff at Star of Texas. My husband pulled into this place during a moment of panic after my dog was injured and we're so glad he did. The staff was professional, compassionate, and eager to help. Special shout out to Kristen for her sweet disposition and pep talk when I was being super emotional. Tilly will definitely return-hopefully on better terms! Read Less

This is a great place to take your pet - healthy or ill. Christine McCoy saved one of my pets from a very serious illness. She's a hero around my house. Everyone at Star of Texas is friendly and helpful. Highly recommend. Read Less

I can't stress how much I appreciate the attention and care these people gave my dog when she was in need. She is a 12 lb dachshund who was attacked by a mini-horse sized rottwieler. Her injuries were life threatening and the first vet we went to wouldnt even talk to me because I couldn't come up with $1500 on the spot. I told them I had $300 and asked if they could do the best they could. They said "I can't do anything with $300". I took her to Star of Texas Veterinary Hospital. Everyone was super concerned for Tinkerbell as soon as we walked through the door. They wanted to give her treatment as fast as possible and it was clear that these people put my dogs needs top priority. We were able to work out payment options. Tinkerbell is now out of surgery and recovering in good spirits. I don't know if I'll ever trust anyone else with my dog. Thank you so much for saving my princess!!!Read Less

I was recommended to this clinic by a very close friend, and I definitely have found my vet home in Austin. The environment is welcoming and calming, as well as everyone that works there. Elphaba was completely at ease the whole time. Christine McCoy is by far one of the best vets I've had the pleasure of working with. I have no doubt that my pets are in the best hands at this clinic. Thank you for the most pleasant experince I've ever had! 10/10 will vet here again! Read Less

We had to put our beloved dogs to sleep last week. The compassion and care we were given and the handling of their passing was phenomenal. It was not easy, but their caring helped so much. Thank you. Read Less

I went with my mother to put her cat to sleep on Saturday. They worked us in first thing in the morning and put her in a quiet room to say her goodbyes. After it was done the staff all came up and hugged my mother and made supportive comments. I just wanted to thank everyone and let everyone know what a caring and compassionate staff they have! Read Less

My dog HATES vets...so I was really surprised at how fast she warmed up to the staff and vet at this clinic. They were all super sweet to her while staying aware of her timidness and not pushing her too hard which made her comfortable super fast. And that made the exam SO much easier than past ones we have gone to. They got her diagnosed and fixed up in no time and even made us a binder to keep her medical records in. This is a really awesome place. I would recommend it to anyone. Read Less

I can't say enough about how much Star of Texas and their staff means to me. I have been through some tough times with my pets and they have always been there for me. I believe they really care about your pet and they care about you. They have given me a shoulder to cry on many times. They give me hugs when I go in for any reason. They come to my house to take care of my pets and they truly listen to my feelings and balance my well being and my pets well being. I have never had a Vet that I have felt so comfortable with and that has meant so much to me and my family. I can honestly say that my wife and I love Star of Texas Veterinary Hospital. I also have been touched deeply by many of the staff there. Although all the staff is very good, I would like to single out a few that have really made a difference for me. Dr McCoy: where do I start with the sweetest, kindest vet that I have every met. Kristen: A sweet vet tech who now pet sits for us. Vanessa: A smiling face that always hugs me when I see her. Teresa: She cares for my pets like they were her own. Miranda: I haven't seen her for a while, but she gave us a metal armadillo for good luck when one of my older cats was fighting for her life. In my opinion, they are the very best Veterinary hospital that I have every been involved with.Read Less

I cannot express enough gratitude towards the doctors and staff at Star of Texas Vet Hospital. I've been bringing my dogs, Pico 10 yo Chihuahua mix & Bella 8yo Shepherd mix, here for 6 years now. It's hard to find a facility that meets all your needs. Our animals are our family and we want what is best for them. Every time I call I am welcomed with a cheery voice that is willing to help and if I have to leave a message it is returned promptly. When it's time to visit we are welcomed by a very pleasant, caring, and an attentive staff. The environment is also very inviting, not your sterile hospital feel! The staff and doctors have come to know my dog and his crazy little personality. They have never once judged him or me but smile and welcome us with open arms. After our visits whether it was a check up, minor issue or something serious they follow up with a call to see how my fur child is doing. If you are looking for a place that you can trust to take care of your beloved animal and not feel like you are being taken advantage of, I highly recommend you give this place a chance. You will not be disappointed. I'm grateful for everyone there and all they have done and continue to do for us! Read Less

I have been taking my cat here for many years. Somewhere along the way they decided to take her to the back of the clinic away from me to do an exam after I'd asked them not to as I knew she became severely distressed around people she did not know. When I called later to ask them to not do that again as had already been requested they apologized and said that it wouldn't happen again. The next time I brought the cat in they told me at check in that she was too aggressive and so they would have extra hands in the room. Each time we have returned they have become more and more "prepared" for her. Today they came in with HUGE gloves on and a towel. They held her down and covered her face and frankly terrified her. My cat is 12 years old and indoor only, she may hiss and groan but that's what cats do when they are angry and afraid. I tried to get them to let me hold her still as that is what had always worked in the past. They basically shoved me out of the way. The dr. we used to see there would scruff her at the back of the neck and never had a problem. Don't know what you all decided to do when she was in the back of your clinic, behind closed doors that one time. I don't know where or how they learned that this was a proper way to treat an animal but I am certainly never taking my cat there again.Read Less

I took my male feral cat to be neutered. They may have used a technique for anesthesia other than the norm. He ended up with his heart stopped. Dr. Samon brought him back but he was so messed up. They just sent the cat home with us even though it was clear he was not stable and had Neuro deficits. At home a day later he had a seizure and died. They should have treated him further since they were responsible. They had the nerve to charge me for all the services. I would be very careful going there, seems great at first but shocking what can happen.Read Less

In my opinion this is the best of the best for my companions! My bad experience elsewhere with a sick cat and spending a lot of money only to loose him sent me looking for great care for cats, especially! However, I will probably take my dogs when they need a checkup too now. Most of my cats have lived very long lives (four over 20) but that was in the state of Utah where the weather is better and less allergies and bugs! So I had to find someone here who knew cats! I have a rescue who has breathing difficulties on and off and the nebulizer formula I get here works well on him when needed. Recently I took an older cat in who was getting thinner with age to make sure she was okay and find out how to help her. I was told that I am doing a good job with her and she is just aging. It was recommended that I add pumpkin or sweet potato puree to her food and it is working already to up her nutrition! The extra touches of helpful pamphlets and a binder for info with her picture was a nice idea! Thank You for All You Do! Read Less

Dr. Samon and his staff have been so generous to my pups and me. The doc is patient and kind, and the office is well-staffed and well-organized (they even give you a binder with your pets pic and put holes in each doc they give you, so you can keep your own file!). The doc always makes time for my pets when issues come up unexpectedly; he is willing to communicate in layman's terms; and I always feel like i am doing the best for my dogs when I take them to see Dr. Samon. FInally, the really great news: Jack isn't afraid of the vet anymore! Read Less