Vca Northwest Hills Animal Hospital
Austin, Texas
General Info
The VCA Northwest Hills Animal Hospital in Austin delivers a unique veterinary experience for Texas pets and their owners through visits based on animal observational behaviors to help them explore and adjust to new environments. When animals arrive they undergo check-in observations that include their responses to scent layers and flooring texture as well as eye contact and nearby movement adjustments. Upon examination commencement clinicians modify procedures according to posture cues and handling feedback—adjusting pace or halting based on patient restlessness or breath alterations or resistance. Examinations incorporate thorough assessments of coat density alongside evaluations of hydration levels and muscle composition while also testing limb responsiveness and inspecting dental surfaces together with oral heat and abdominal flexibility. Property holders receive invitations to discuss their recent domestic activities where subtle shifts in daily routines alongside vocal patterns and energy dynamics provide guidance for subsequent actions. VCA Northwest Hills Animal Hospital delivers structured diagnostics alongside immunizations while implementing pain tracking systems and aging wellness protocols together with collaborative illness mapping. Flexible appointments enable either single-step visits or multi-day staging based on the emotional capacity of both animal and household members. Diagrams tracking calendars and photo logs function as integrated visual tools to facilitate communication across multiple visits. The concept of follow-up care transforms from simple reminders into complex dialogues. The determination of check-ins relies on behavioral settling patterns instead of mere temporal measurements. Pet owners receive instruction on how to observe their animals' sensory regulation alongside activity re-entry following visits, particularly for pets that either withdraw or externalize behaviors after stimulation-heavy experiences. VCA Northwest Hills Animal Hospital delivers veterinary services across Austin and nearby Texas regions that start with awareness before supporting at-home rhythm while respecting physical and emotional thresholds throughout the process.
Team
Lauri Mendelzon
Veterinarian
Sarah Womack
Veterinarian
Meagan Wheeless
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Rachel Gilmore
13 Jul 2018
REPORT
We love Dr. Sofia!! She's so great with our fur babies!! Great staff!!
Christine Wade
25 Jun 2018
REPORT
Saw me in a timely manner and gave me a bag of cat goodies and informative reading material. Followed up with me in case I had questions!
Eva
22 Jun 2018
REPORT
Always friendly! The staff is knowledgeable and tactful. There are many clinics closer to me, but I keep taking my pets here because I love this place too much! It’s also very clean and organized.
Gilberto Medina
16 Jun 2018
REPORT
They take amazing care of your pets and will care for them at any stage of their life! We've had all our family dogs go here no matter the distance!
Laura Lamb
2 May 2018
REPORT
Reasonably priced full service vet care. We got pur dog groomed and he's much happier now.
Silas Medina
12 Apr 2018
REPORT
Best dog vets ever. Make my dogs feel right at home.
Catherine
26 Mar 2018
REPORT
Very sweet staff, didn't wait too long and didn't feel rushed in the office which I appreciated. Although my dog is always anxious at the vet, her tail was still wagging! Thank you everyone for making...
Very sweet staff, didn't wait too long and didn't feel rushed in the office which I appreciated. Although my dog is always anxious at the vet, her tail was still wagging! Thank you everyone for making what is a naturally stressful situation feel comfortable for us both.
Teyanna Gary
30 Nov 2017
REPORT
Having the worst experience I took my pets here for the first time which was recommended by the animal shelter. I sign off to be charged 140 and by that night my account has been charged almost 300$. ...
Having the worst experience I took my pets here for the first time which was recommended by the animal shelter. I sign off to be charged 140 and by that night my account has been charged almost 300$. I have been trying to get my money back for almost a week now. I should’ve read the reviews. Paperwork and especially my signature doesn’t lie about authorized charges.
Mark Raup
22 Jun 2017
REPORT
I've been taking Buster to NWH VCA since I first got him. They are nice, friendly, and forthright in my experience, but if you really want the lowdown, here it is. Buster LOVES going to the vet. They ...
I've been taking Buster to NWH VCA since I first got him. They are nice, friendly, and forthright in my experience, but if you really want the lowdown, here it is. Buster LOVES going to the vet. They treat him like he's their own dog, and he goes bananas when we pull in the parking lot. He can't wait to get inside and say hi to all his friends.
Lisa Vickers
14 May 2017
REPORT
Really love this place. My kitties always receive excellent care the the bill is always half what I expect it to be. Very easy to get an appointment on short notice if I need to.
Jess L
5 May 2017
REPORT
Great staff! Took my poor cat in and they treated her with great care and didn't charge me an arm or a leg. Even when I asked about additional testing, they said they didn't want to charge me more for...
Great staff! Took my poor cat in and they treated her with great care and didn't charge me an arm or a leg. Even when I asked about additional testing, they said they didn't want to charge me more for unnecessary procedures. They took time explaining to me what her ailment was, possible causes, etc. Very caring and knowledgeable staff.
Shannon Paces
31 Mar 2017
REPORT
Awesome vet and staff! My dog had a tick head buried in him that I couldn't get out- I called at 6:15 freaking out and they said bring him in. I left there at 7...with tick prevention medicine and a h...
Awesome vet and staff! My dog had a tick head buried in him that I couldn't get out- I called at 6:15 freaking out and they said bring him in. I left there at 7...with tick prevention medicine and a happy pup! Thank you sooooo much! I'll see y'all in 3 months for more tick prevention medicine. Highly recommended
Devon Stokey
24 Feb 2017
REPORT
I got a kitten back in December that has had me in and out for digestive allergies. Dr. Mendelssohn (?) is patient and thorough, and all staff members are quick to help. With digestive issues I've had...
I got a kitten back in December that has had me in and out for digestive allergies. Dr. Mendelssohn (?) is patient and thorough, and all staff members are quick to help. With digestive issues I've had other vet teams jump to expensive tests, but this team has taken us on a plan that is both more cost effective and easier on my kitten. They have my absolute trust and loyalty!
Rhiannon Weaver
19 Feb 2017
REPORT
Friendly staff and competent veterinary care. They're also sensitive to a budget. They took care of my cat's shots in a kind and no-nonsense sort of way. Very sweet tech.
Marie
13 Feb 2017
REPORT
I would highly recommend! We got our dog a month ago and have been here twice--once for an initial check-up/shots, and once for some serious itching/biting issue that turned out to be allergies. The o...
I would highly recommend! We got our dog a month ago and have been here twice--once for an initial check-up/shots, and once for some serious itching/biting issue that turned out to be allergies. The office staff and support staff are the absolute nicest. We've gone to Dr. Meagan Wheeless and she is awesome. She has been very thorough in assessing our dog, is very personable, she listens to our concerns and answers our questions, and got our dog's allergy issue under control. Both times, we have left with all of our questions completely answered and feeling better about our dog.
Vincent Steppe
7 Jan 2017
REPORT
Take great care of my dog and answer all my questions without giving any crap.
Cole Bausch
11 Dec 2016
REPORT
We usually go to the Ben White location, but we moved north so we decided to transfer to this location. My first trip in to pick up our dogs meds was a complete disaster. They had no records of my dog...
We usually go to the Ben White location, but we moved north so we decided to transfer to this location. My first trip in to pick up our dogs meds was a complete disaster. They had no records of my dog's medications and by the time I thought we had it figured out they overcharged me by $20. I would figure since this is still the same company they could look up all of my dog's records. Their documentation seems sparse and record keeping is inconsistent.
A Google User
11 Mar 2016
REPORT
Just had to put my 15 year old best friend (dog) to sleep here. They were amazing work me and him and gave me all the time in the world to morn my beloved doggie even though it was close to closing ti...
Just had to put my 15 year old best friend (dog) to sleep here. They were amazing work me and him and gave me all the time in the world to morn my beloved doggie even though it was close to closing time.
Amanda Ortiz
6 Jan 2016
REPORT
I am new to the Austin area and wasn't sure where I should take my dachshund when she became ill. I seriously made the best decision by taking her to VCA. The entire staff was so sweet, calm, and thor...
I am new to the Austin area and wasn't sure where I should take my dachshund when she became ill. I seriously made the best decision by taking her to VCA. The entire staff was so sweet, calm, and thorough. I will be coming back with my little Mia.
Nels Nelson
15 Nov 2015
REPORT
Convenient spot for veterinary care and boarding services. The staff is friendly, too, which is always a necessity when leaving your pet in the care of someone else.
I wish they had an outdoor yard ...
Convenient spot for veterinary care and boarding services. The staff is friendly, too, which is always a necessity when leaving your pet in the care of someone else.
I wish they had an outdoor yard for the animals to roam occasionally during the day, but I'm sure space is a premium in this part of the city.
Natalie B
16 Sep 2015
REPORT
Always there when I need them, no appointment necessary (and trust me I am one of those people who come in for loads of probably nothing to worry about issues). Every time I bring my dog in they're re...
Always there when I need them, no appointment necessary (and trust me I am one of those people who come in for loads of probably nothing to worry about issues). Every time I bring my dog in they're really sweet to him and I've never had to wait longer than 15 minutes to see a vet.
Mariah Suarez
17 Jul 2015
REPORT
I will start by saying, I will NEVER go to another animal hospital while I live in Central Texas. The staff has gone above and beyond what I expected when we first brought in our rescue pup. In my exp...
I will start by saying, I will NEVER go to another animal hospital while I live in Central Texas. The staff has gone above and beyond what I expected when we first brought in our rescue pup. In my experience, most vet offices are filled with people who care, but are also out to make money. I do NOT get that from anyone who works here. Our puppy was cursed with an autoimmune disease and I cannot even count how many times we have been into the office. That being said, every time we went in, we were greeted upon walking through the door and the entire visit was as if we were visiting friends. They were extremely attentive to our puppy's needs (and even wants, as he loved to greet everyone) and our questions and concerns were answered every time. Our puppy recently passed from this disease. But even the visit in which he passed away was better than I had expected. The staff was extremely accommodating and they were very supportive of us in this horrid time. I would recommend this animal hospital to anyone; you will be welcomed to your new extended family.
Debbie P.
13 Aug 2010
REPORT
Although I've always been happy with the care my pets have received the amount they charge seem to be way over the top. I adopted a puppy from Townlake Animal shelter in May. Their clinic was includ...
Although I've always been happy with the care my pets have received the amount they charge seem to be way over the top. I adopted a puppy from Townlake Animal shelter in May. Their clinic was included in the paperwork I received. I was supposed to get an initial exam free but ended up with a of over $150. I still use them as they are convenient but make sure they know exactly what I want . I use Emicapet for monthly heartworm and flea treatments. Cheapest in town. I will use them also for yearly shots.
K S.
9 Nov 2009
REPORT
I can support the previous reviews--ridiculously expensive and they push unnecessary amounts of care (excessive vaccination as mentioned) as well as dental work, extra medical care. My one dog has a ...
I can support the previous reviews--ridiculously expensive and they push unnecessary amounts of care (excessive vaccination as mentioned) as well as dental work, extra medical care. My one dog has a lipoma that she has had forever, no changes in size with prior negative biopsy. Vet there was pushing me to have it biopsied and removed, thinking she would scare me by calling it a fancy long word (didn't know I'm a people doc). So, be cautious, get a second opinion if similar happens to you.Worse for me was that when I boarded my dogs there, they returned two traumatized dogs with urine saturated dog bed and the dogs drank when they got home for about 5 straight minutes. After only a 2.5 day boarding, I still wonder what they were doing to these two certified therapy dogs to cause them to urinate in the cage. I would NEVER board at this place again. Ironically I chose the vet for the short boarding because I felt it would be safer.I also was surprised at a long wait when I was the first patient of the morning. I was not pleased with the care at this vet and will not be returning.
Brooke R.
26 Jul 2008
REPORT
Update: I have to say that I've stopped going to Dr. Maltby at VCA NW Hills. They told me my ridiculously calm and sweet dog would need to be sedated to have her nails clipped (This dog lets my fian...
Update: I have to say that I've stopped going to Dr. Maltby at VCA NW Hills. They told me my ridiculously calm and sweet dog would need to be sedated to have her nails clipped (This dog lets my fiance's cat CHEW on her TAIL, and she lets me sand down her nails with a Dremel. She does not need to be sedated.), and they also push unnecessary meds (fyi, you don't need a Bordatella every six months unless your dog spends tons of time with other strange dogs.) It's too bad, because the vet techs are really great there, they always remembered me and my dog and were very friendly and helpful. Unfortunately I was initially unimpressed with the other vets (see my review for VCA NW Hills) and came around to being disappointed in Dr. Maltby, too.Dr. Maltby is a vet at the VCA Northwest Hills Animal Hospital. I'm not sure why she has her own listing, but whatevs.She's nice but a little weird. Nothing too personal or exceptional to remark on.
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Book an Appointment
FAQs
Where is Vca Northwest Hills Animal Hospital located?
Vca Northwest Hills Animal Hospital is located at 3426 Greystone Dr, Austin, Texas 78731. It's easily accessible to pet owners in the Austin area and surrounding communities.
What time does Vca Northwest Hills Animal Hospital open and close each day?
Vca Northwest Hills Animal Hospital is open Monday 07:00 AM - 18:00 PM, Tuesday 07:00 AM - 18:00 PM, Wednesday 07:00 AM - 18:00 PM, Thursday 07:00 AM - 18:00 PM, Friday 07:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Vca Northwest Hills Animal Hospital?
You can book an appointment online with Vca Northwest Hills Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vca Northwest Hills Animal Hospital offer?
Vca Northwest Hills Animal Hospital in Austin offers a range of veterinary services, including Dental Care, Pet Euthanasia, Laboratory, Microchipping, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vca Northwest Hills Animal Hospital offer vaccinations for pets?
Yes, Vca Northwest Hills Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Austin clinic.
Does Vca Northwest Hills Animal Hospital offer pet dental care?
Absolutely. Vca Northwest Hills Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Vca Northwest Hills Animal Hospital?
Vca Northwest Hills Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Austin has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Vca Northwest Hills Animal Hospital microchip my pet?
Yes, Vca Northwest Hills Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
7:00 AM – 6:00 PM
Tuesday
Tue
7:00 AM – 6:00 PM
Wednesday
Wed
7:00 AM – 6:00 PM
Thursday
Thu
7:00 AM – 6:00 PM
Friday
Fri
7:00 AM – 6:00 PM
Services
Dental Care
Pet Euthanasia
Laboratory
Microchipping
Surgery
Vaccinations
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Vca Northwest Hills Animal Hospital
Austin, Texas
Book an Appointment
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General Info
The VCA Northwest Hills Animal Hospital in Austin delivers a unique veterinary experience for Texas pets and their owners through visits based on animal observational behaviors to help them explore and adjust to new environments. When animals arrive they undergo check-in observations that include their responses to scent layers and flooring texture as well as eye contact and nearby movement adjustments. Upon examination commencement clinicians modify procedures according to posture cues and handling feedback—adjusting pace or halting based on patient restlessness or breath alterations or resistance. Examinations incorporate thorough assessments of coat density alongside evaluations of hydration levels and muscle composition while also testing limb responsiveness and inspecting dental surfaces together with oral heat and abdominal flexibility. Property holders receive invitations to discuss their recent domestic activities where subtle shifts in daily routines alongside vocal patterns and energy dynamics provide guidance for subsequent actions. VCA Northwest Hills Animal Hospital delivers structured diagnostics alongside immunizations while implementing pain tracking systems and aging wellness protocols together with collaborative illness mapping. Flexible appointments enable either single-step visits or multi-day staging based on the emotional capacity of both animal and household members. Diagrams tracking calendars and photo logs function as integrated visual tools to facilitate communication across multiple visits. The concept of follow-up care transforms from simple reminders into complex dialogues. The determination of check-ins relies on behavioral settling patterns instead of mere temporal measurements. Pet owners receive instruction on how to observe their animals' sensory regulation alongside activity re-entry following visits, particularly for pets that either withdraw or externalize behaviors after stimulation-heavy experiences. VCA Northwest Hills Animal Hospital delivers veterinary services across Austin and nearby Texas regions that start with awareness before supporting at-home rhythm while respecting physical and emotional thresholds throughout the process.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental Care
Pet Euthanasia
Laboratory
Microchipping
Surgery
Vaccinations
Team
Lauri Mendelzon
Veterinarian
Sarah Womack
Veterinarian
Meagan Wheeless
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Rachel Gilmore
13 Jul 2018
We love Dr. Sofia!! She's so great with our fur babies!! Great staff!!
Christine Wade
25 Jun 2018
Saw me in a timely manner and gave me a bag of cat goodies and informative reading material. Followed up with me in case I had questions!
Eva
22 Jun 2018
Always friendly! The staff is knowledgeable and tactful. There are many clinics closer to me, but I keep taking my pets here because I love this place too much! It’s also very clean and organized.
Gilberto Medina
16 Jun 2018
They take amazing care of your pets and will care for them at any stage of their life! We've had all our family dogs go here no matter the distance!
Laura Lamb
2 May 2018
Reasonably priced full service vet care. We got pur dog groomed and he's much happier now.
Silas Medina
12 Apr 2018
Best dog vets ever. Make my dogs feel right at home.
Catherine
26 Mar 2018
Very sweet staff, didn't wait too long and didn't feel rushed in the office which I appreciated. Although my dog is always anxious at the vet, her tail was still wagging! Thank you everyone for making...
Very sweet staff, didn't wait too long and didn't feel rushed in the office which I appreciated. Although my dog is always anxious at the vet, her tail was still wagging! Thank you everyone for making what is a naturally stressful situation feel comfortable for us both.
Teyanna Gary
30 Nov 2017
Having the worst experience I took my pets here for the first time which was recommended by the animal shelter. I sign off to be charged 140 and by that night my account has been charged almost 300$. ...
Having the worst experience I took my pets here for the first time which was recommended by the animal shelter. I sign off to be charged 140 and by that night my account has been charged almost 300$. I have been trying to get my money back for almost a week now. I should’ve read the reviews. Paperwork and especially my signature doesn’t lie about authorized charges.
Mark Raup
22 Jun 2017
I've been taking Buster to NWH VCA since I first got him. They are nice, friendly, and forthright in my experience, but if you really want the lowdown, here it is. Buster LOVES going to the vet. They ...
I've been taking Buster to NWH VCA since I first got him. They are nice, friendly, and forthright in my experience, but if you really want the lowdown, here it is. Buster LOVES going to the vet. They treat him like he's their own dog, and he goes bananas when we pull in the parking lot. He can't wait to get inside and say hi to all his friends.
Lisa Vickers
14 May 2017
Really love this place. My kitties always receive excellent care the the bill is always half what I expect it to be. Very easy to get an appointment on short notice if I need to.
Jess L
5 May 2017
Great staff! Took my poor cat in and they treated her with great care and didn't charge me an arm or a leg. Even when I asked about additional testing, they said they didn't want to charge me more for...
Great staff! Took my poor cat in and they treated her with great care and didn't charge me an arm or a leg. Even when I asked about additional testing, they said they didn't want to charge me more for unnecessary procedures. They took time explaining to me what her ailment was, possible causes, etc. Very caring and knowledgeable staff.
Shannon Paces
31 Mar 2017
Awesome vet and staff! My dog had a tick head buried in him that I couldn't get out- I called at 6:15 freaking out and they said bring him in. I left there at 7...with tick prevention medicine and a h...
Awesome vet and staff! My dog had a tick head buried in him that I couldn't get out- I called at 6:15 freaking out and they said bring him in. I left there at 7...with tick prevention medicine and a happy pup! Thank you sooooo much! I'll see y'all in 3 months for more tick prevention medicine. Highly recommended
Devon Stokey
24 Feb 2017
I got a kitten back in December that has had me in and out for digestive allergies. Dr. Mendelssohn (?) is patient and thorough, and all staff members are quick to help. With digestive issues I've had...
I got a kitten back in December that has had me in and out for digestive allergies. Dr. Mendelssohn (?) is patient and thorough, and all staff members are quick to help. With digestive issues I've had other vet teams jump to expensive tests, but this team has taken us on a plan that is both more cost effective and easier on my kitten. They have my absolute trust and loyalty!
Rhiannon Weaver
19 Feb 2017
Friendly staff and competent veterinary care. They're also sensitive to a budget. They took care of my cat's shots in a kind and no-nonsense sort of way. Very sweet tech.
Marie
13 Feb 2017
I would highly recommend! We got our dog a month ago and have been here twice--once for an initial check-up/shots, and once for some serious itching/biting issue that turned out to be allergies. The o...
I would highly recommend! We got our dog a month ago and have been here twice--once for an initial check-up/shots, and once for some serious itching/biting issue that turned out to be allergies. The office staff and support staff are the absolute nicest. We've gone to Dr. Meagan Wheeless and she is awesome. She has been very thorough in assessing our dog, is very personable, she listens to our concerns and answers our questions, and got our dog's allergy issue under control. Both times, we have left with all of our questions completely answered and feeling better about our dog.
Vincent Steppe
7 Jan 2017
Take great care of my dog and answer all my questions without giving any crap.
Cole Bausch
11 Dec 2016
We usually go to the Ben White location, but we moved north so we decided to transfer to this location. My first trip in to pick up our dogs meds was a complete disaster. They had no records of my dog...
We usually go to the Ben White location, but we moved north so we decided to transfer to this location. My first trip in to pick up our dogs meds was a complete disaster. They had no records of my dog's medications and by the time I thought we had it figured out they overcharged me by $20. I would figure since this is still the same company they could look up all of my dog's records. Their documentation seems sparse and record keeping is inconsistent.
A Google User
11 Mar 2016
Just had to put my 15 year old best friend (dog) to sleep here. They were amazing work me and him and gave me all the time in the world to morn my beloved doggie even though it was close to closing ti...
Just had to put my 15 year old best friend (dog) to sleep here. They were amazing work me and him and gave me all the time in the world to morn my beloved doggie even though it was close to closing time.
Amanda Ortiz
6 Jan 2016
I am new to the Austin area and wasn't sure where I should take my dachshund when she became ill. I seriously made the best decision by taking her to VCA. The entire staff was so sweet, calm, and thor...
I am new to the Austin area and wasn't sure where I should take my dachshund when she became ill. I seriously made the best decision by taking her to VCA. The entire staff was so sweet, calm, and thorough. I will be coming back with my little Mia.
Nels Nelson
15 Nov 2015
Convenient spot for veterinary care and boarding services. The staff is friendly, too, which is always a necessity when leaving your pet in the care of someone else.
I wish they had an outdoor yard ...
Convenient spot for veterinary care and boarding services. The staff is friendly, too, which is always a necessity when leaving your pet in the care of someone else.
I wish they had an outdoor yard for the animals to roam occasionally during the day, but I'm sure space is a premium in this part of the city.
Natalie B
16 Sep 2015
Always there when I need them, no appointment necessary (and trust me I am one of those people who come in for loads of probably nothing to worry about issues). Every time I bring my dog in they're re...
Always there when I need them, no appointment necessary (and trust me I am one of those people who come in for loads of probably nothing to worry about issues). Every time I bring my dog in they're really sweet to him and I've never had to wait longer than 15 minutes to see a vet.
Mariah Suarez
17 Jul 2015
I will start by saying, I will NEVER go to another animal hospital while I live in Central Texas. The staff has gone above and beyond what I expected when we first brought in our rescue pup. In my exp...
I will start by saying, I will NEVER go to another animal hospital while I live in Central Texas. The staff has gone above and beyond what I expected when we first brought in our rescue pup. In my experience, most vet offices are filled with people who care, but are also out to make money. I do NOT get that from anyone who works here. Our puppy was cursed with an autoimmune disease and I cannot even count how many times we have been into the office. That being said, every time we went in, we were greeted upon walking through the door and the entire visit was as if we were visiting friends. They were extremely attentive to our puppy's needs (and even wants, as he loved to greet everyone) and our questions and concerns were answered every time. Our puppy recently passed from this disease. But even the visit in which he passed away was better than I had expected. The staff was extremely accommodating and they were very supportive of us in this horrid time. I would recommend this animal hospital to anyone; you will be welcomed to your new extended family.
Debbie P.
13 Aug 2010
Although I've always been happy with the care my pets have received the amount they charge seem to be way over the top. I adopted a puppy from Townlake Animal shelter in May. Their clinic was includ...
Although I've always been happy with the care my pets have received the amount they charge seem to be way over the top. I adopted a puppy from Townlake Animal shelter in May. Their clinic was included in the paperwork I received. I was supposed to get an initial exam free but ended up with a of over $150. I still use them as they are convenient but make sure they know exactly what I want . I use Emicapet for monthly heartworm and flea treatments. Cheapest in town. I will use them also for yearly shots.
K S.
9 Nov 2009
I can support the previous reviews--ridiculously expensive and they push unnecessary amounts of care (excessive vaccination as mentioned) as well as dental work, extra medical care. My one dog has a ...
I can support the previous reviews--ridiculously expensive and they push unnecessary amounts of care (excessive vaccination as mentioned) as well as dental work, extra medical care. My one dog has a lipoma that she has had forever, no changes in size with prior negative biopsy. Vet there was pushing me to have it biopsied and removed, thinking she would scare me by calling it a fancy long word (didn't know I'm a people doc). So, be cautious, get a second opinion if similar happens to you.Worse for me was that when I boarded my dogs there, they returned two traumatized dogs with urine saturated dog bed and the dogs drank when they got home for about 5 straight minutes. After only a 2.5 day boarding, I still wonder what they were doing to these two certified therapy dogs to cause them to urinate in the cage. I would NEVER board at this place again. Ironically I chose the vet for the short boarding because I felt it would be safer.I also was surprised at a long wait when I was the first patient of the morning. I was not pleased with the care at this vet and will not be returning.
Brooke R.
26 Jul 2008
Update: I have to say that I've stopped going to Dr. Maltby at VCA NW Hills. They told me my ridiculously calm and sweet dog would need to be sedated to have her nails clipped (This dog lets my fian...
Update: I have to say that I've stopped going to Dr. Maltby at VCA NW Hills. They told me my ridiculously calm and sweet dog would need to be sedated to have her nails clipped (This dog lets my fiance's cat CHEW on her TAIL, and she lets me sand down her nails with a Dremel. She does not need to be sedated.), and they also push unnecessary meds (fyi, you don't need a Bordatella every six months unless your dog spends tons of time with other strange dogs.) It's too bad, because the vet techs are really great there, they always remembered me and my dog and were very friendly and helpful. Unfortunately I was initially unimpressed with the other vets (see my review for VCA NW Hills) and came around to being disappointed in Dr. Maltby, too.Dr. Maltby is a vet at the VCA Northwest Hills Animal Hospital. I'm not sure why she has her own listing, but whatevs.She's nice but a little weird. Nothing too personal or exceptional to remark on.
Photo Gallery
FAQs
Where is Vca Northwest Hills Animal Hospital located?
Vca Northwest Hills Animal Hospital is located at 3426 Greystone Dr, Austin, Texas 78731. It's easily accessible to pet owners in the Austin area and surrounding communities.
What time does Vca Northwest Hills Animal Hospital open and close each day?
Vca Northwest Hills Animal Hospital is open Monday 07:00 AM - 18:00 PM, Tuesday 07:00 AM - 18:00 PM, Wednesday 07:00 AM - 18:00 PM, Thursday 07:00 AM - 18:00 PM, Friday 07:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Vca Northwest Hills Animal Hospital?
You can book an appointment online with Vca Northwest Hills Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vca Northwest Hills Animal Hospital offer?
Vca Northwest Hills Animal Hospital in Austin offers a range of veterinary services, including Dental Care, Pet Euthanasia, Laboratory, Microchipping, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vca Northwest Hills Animal Hospital offer vaccinations for pets?
Yes, Vca Northwest Hills Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Austin clinic.
Does Vca Northwest Hills Animal Hospital offer pet dental care?
Absolutely. Vca Northwest Hills Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Vca Northwest Hills Animal Hospital?
Vca Northwest Hills Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Austin has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Vca Northwest Hills Animal Hospital microchip my pet?
Yes, Vca Northwest Hills Animal Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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