22 Reviews

Dallas County Veterinary Hospital

Balch Springs, Texas
Reviews
Debra B.
15 Apr 2019
REPORT
Dr Clause and staff took excellent care of my very sick kitty Maxwell Edison. I have complete faith in this vet clinic. Excellent hours and affordable. She took a lot of time with him and so far he... Read More
Dr Clause and staff took excellent care of my very sick kitty Maxwell Edison. I have complete faith in this vet clinic. Excellent hours and affordable. She took a lot of time with him and so far he is doing good. Eating drinking and playing. Don’t hesitate to bring your special baby to this vet clinic. The staff are friendly and caring. Office is very clean. Thank you all so much! 😻. Read Less
Chris Saffold
10 May 2018
REPORT
I didn't even make it in, because the person answering the phone was beyond rude. My dog had a medical emergency and based on the 5 star reviews and proximity I wanted to come here rather than my norm... Read More
I didn't even make it in, because the person answering the phone was beyond rude. My dog had a medical emergency and based on the 5 star reviews and proximity I wanted to come here rather than my normal vet. I called FIVE TIMES, and the first 3 times was placed on holds lasting more than 3 minutes each. The 4th time I called I tried to ask how long the hold was and the lady wouldn't listen to me and placed me hold WHILE I WAS TALKING. I called back immediately and didn't let her finish telling me for the 5th time "Dallas County Animal Clinic May I place you on hold" and asked "how long is the hold?" She said "when i get finished with the client I'm helping" so I told her I'll pass on coming in. I am not sure how long that front desk person has been there but if they want to keep the reviews high she doesn't need to work there any longer. Especially when people are needing medical help quickly and she is savy with the hold button and no sense of urgency. Read Less
Gabriel Gallegos
29 Apr 2018
REPORT
Love this place. Everyone always takes the time to explain what's going on. Caring loving people
Ken Bennight
20 Apr 2018
REPORT
They are a little pricey but...You cannot get better than Dr Shurtleff.
Haley Ridley
8 Mar 2018
REPORT
I've been using this vet for my dog since shortly after we got him (over a year) I've always found that the vets strike a great balance between taking great care of my dog, and being considerate of wh... Read More
I've been using this vet for my dog since shortly after we got him (over a year) I've always found that the vets strike a great balance between taking great care of my dog, and being considerate of what I can afford. They've seen him through regular check-ups, and a minor-ish dog fight (one semi deep puncture wound), also a tooth that got knocked loose. They've always made me feel like they care, and have great advice, with a price I can afford. It's not the fanciest place, it could use new paint, but the people are awesome. My brother also takes his cats here, they helped him through his stray kitten, which was a totally new situation for him. The kitten is now grown and healthy, thanks in part to the great advice and care from this vet office. Read Less
Nick C
21 Feb 2018
REPORT
Great staff, Very personalized attention and they care for your pet as much as you do. As an example, we were there with one of our cats and informed them that another cat we had brought there passed ... Read More
Great staff, Very personalized attention and they care for your pet as much as you do. As an example, we were there with one of our cats and informed them that another cat we had brought there passed away unexpectedly. They had the foresight to remove him from their system so we would not get reminders and bring back the pain. They also send a condolences card. We brought in another outside cat we were taking care of and he was very sick, we ended up having to have him put to sleep. They sent a condolences card for him too, complete with a small memento paw print. Very touching. Highly recommended if you live in the area. Wait times can be a little long sometimes but the care and attention is worth it. They also take care of cremation and end of life issues (for a cost) if needed. I did not know this at the time and it was very helpful when that time comes. Read Less
Roger Moser
9 Feb 2018
REPORT
They have an awesome support staff and the best, most attentive veterinarians in North Texas.
Katie Day
21 Nov 2017
REPORT
Amazing staff, they really care about your pets well being. They even called me a few days later to check on my dog to make sure he is still doing good with his medication.
Chella K.
27 Sep 2017
REPORT
I have many fur babies that I bring to this hospital. I love how the vets and staff take time to explain what's going on with your pet. One of my pets needed surgery once and they did everything withi... Read More
I have many fur babies that I bring to this hospital. I love how the vets and staff take time to explain what's going on with your pet. One of my pets needed surgery once and they did everything within their power to keep it very affordable for me and provide what I felt was the best care possible. I wouldn't go anywhere else!!! Read Less
Angela R.
20 Jun 2017
REPORT
First of all, they squeezed us I'm so I did appreciate that however, the promised to do exrays they did not. They didn't do anything they said they would. Then charged us nearly a hundred dollars for ... Read More
First of all, they squeezed us I'm so I did appreciate that however, the promised to do exrays they did not. They didn't do anything they said they would. Then charged us nearly a hundred dollars for absolutely nothing . The girl behind the desk Rosa I believe her name was have me a paper cut from taking papers out of. My hand as she yelled "give me that" at me and then ordered me to go sit down. I was so worried about my puppy that I just ignored her but then when it was over she tried to say we didn't pay our bill. So I came back inside and she was running the payment. So there was no reason for her to yell at me that way especially when I was already crying when I came in. I was clearly distroat. She did not care at all. She was the most evil person ever. I will never bring any animal there again not even a stray. Everyone else there was helpful and kind but the Spanish speaking woman with white/blonde hair which looked ridiculous btw ruined the entire experience. Horrible. Until they fire her I suggest none of you leave your animals there. They will not be safe. Read Less
Jessica Ferrari
6 Jun 2017
REPORT
We recently moved from VA to TX and were in search of a new vet for our pup. Because of all the good reviews we went with the Dallas County Veterinary Hospital and we weren't disappointed. Our pup got... Read More
We recently moved from VA to TX and were in search of a new vet for our pup. Because of all the good reviews we went with the Dallas County Veterinary Hospital and we weren't disappointed. Our pup got checked, test were done, no one was in a rush or hurry and all questions we had were patiently answered. The bill at the end was absolutely reasonable and less than we would've paid elsewhere. Thank you to the great staff and Dr. Clauss. See y'all soon! Read Less
Dixie Moser
31 Dec 2016
REPORT
They have helped my dog by finding out what was wrong with him. The place I went to before wouldn't run any tests and would send me to expensive vets.
Leo Sant
10 Nov 2016
REPORT
Great place
xxTPODxx
18 Aug 2016
REPORT
Always take great care of me for 11 years now. My go to for excellent, efficient, and affordable care for my dogs. Friendly and family oriented. I recommend them to everyone that asks. Thanks to all t... Read More
Always take great care of me for 11 years now. My go to for excellent, efficient, and affordable care for my dogs. Friendly and family oriented. I recommend them to everyone that asks. Thanks to all the staff over the years. Read Less
Gregg Thoreck
27 Dec 2015
REPORT
Jennifer D.
12 Feb 2015
REPORT
We have been using DCVH since 2002. We started when we adopted two lab mixes and saw this was the place that had seen them with the rescue organization. We weren't overly happy with our local vet so... Read More
We have been using DCVH since 2002. We started when we adopted two lab mixes and saw this was the place that had seen them with the rescue organization. We weren't overly happy with our local vet so we decided to check them out. It is a 20-30 minute drive one way for us to get there - but I wouldn't go anywhere else. They are incredibly caring human beings. If they aren't sure about something or don't have all the answers they will refer you to someone else so you can get the answers. We have lost both of the sweet dogs we adopted (one this evening) and not only were they there through the cancer with one but the aging issues with the other. When it came time to let each of them go they were so caring and understanding. They had a personal relationship with our dogs from years of seeing them - and they cried with us. We have two newfoundlands now and I can't imagine going anywhere else. Dr. Clauss and Dr. Shurtleff and wonderful vets and wonderful human beings. Read Less
Tim M
25 Nov 2014
REPORT
Dr. Shurtleff is the best and he will be my dog's vet as long as possible... He cares about those dogs as if they are his own and the staff is great!
Dario Moncivais
31 Jul 2014
REPORT
genial
glowingangel
9 May 2010
REPORT
My little guy "RUNT" went to this clinic for about 6 years, or more. He has several medical needs, 16 years old. A diabetic, has cushions, vestibular at one point, he is a cancer survivor, just to sa... Read More
My little guy "RUNT" went to this clinic for about 6 years, or more. He has several medical needs, 16 years old. A diabetic, has cushions, vestibular at one point, he is a cancer survivor, just to say a few. The staff at DCVH are very loving and understanding, Dr Clauss is the bet vet Runt has ever had. Your Pet will be in good hands with her and the staff. We moved to PA. I am still looking for a vet like DR Clauss. We miss her and the staff very much Read Less
emeraldtiger
2 Mar 2010
REPORT
I have used this clinic off and on through the years. Its a pricey clinic, and one of the doctors is great, but the other is very rude, and only seems to care for the paycheck not the pet. after a sec... Read More
I have used this clinic off and on through the years. Its a pricey clinic, and one of the doctors is great, but the other is very rude, and only seems to care for the paycheck not the pet. after a second time of getting the rude doctor i have decided that if my regular clinic is full or closed ill pay the extra at a emergency clinic instead of using this one, atleast until this doctor is gone. also they try to run alot of unnecissary test and procedures if they can get away with it. Read Less
catguru713
31 Dec 2007
REPORT
I now use a clinic closer to home, but I'd go back to DCVH in a heartbeat if the location were more convenient for me. If you live in the area, and are looking for a vet, this is the place. Probably d... Read More
I now use a clinic closer to home, but I'd go back to DCVH in a heartbeat if the location were more convenient for me. If you live in the area, and are looking for a vet, this is the place. Probably due to their sterling reputation, they're extremely busy, so waits are sometimes fairly lengthy. The care is more than worth it, though. They're wonderful with cats and dogs, and Dr. Shurtleff is unparalleled at treating birds and reptiles. The office staff is friendly and efficient, as well. The building is not new, but is clean and well-kept. I cannot recommend DCVH highly enough. Read Less
Pam C.
28 Nov 2007
REPORT
I took my dog here recently and the people were so nice and caring. They were very through and skillful.Just the nicest people you could hope to have for your pet.
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Book an Appointment
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Please call
(972) 222-2101
3475 South Beltline Road
Balch Springs Texas 75181
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-18:00PM
Wednesday
Wed
07:00AM-18:00PM
Thursday
Thu
07:00AM-18:00PM
Friday
Fri
07:00AM-18:00PM
Saturday
Sat
08:30AM-13:30PM
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Dallas County Veterinary Hospital

Balch Springs, Texas
(22)
3475 South Beltline Road
Balch Springs Texas 75181
Monday
07:00AM-19:00PM
Tuesday
07:00AM-18:00PM
Wednesday
07:00AM-18:00PM
Thursday
07:00AM-18:00PM
Friday
07:00AM-18:00PM
Saturday
08:30AM-13:30PM
Debra B.
15 Apr 2019
β˜†β˜†β˜†β˜†β˜†
REPORT
Dr Clause and staff took excellent care of my very sick kitty Maxwell Edison. I have complete faith in this vet clinic. Excellent hours and affordable. She took a lot of time with him and so far he... Read More
Dr Clause and staff took excellent care of my very sick kitty Maxwell Edison. I have complete faith in this vet clinic. Excellent hours and affordable. She took a lot of time with him and so far he is doing good. Eating drinking and playing. Don’t hesitate to bring your special baby to this vet clinic. The staff are friendly and caring. Office is very clean. Thank you all so much! 😻. Read Less
Chris Saffold
10 May 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I didn't even make it in, because the person answering the phone was beyond rude. My dog had a medical emergency and based on the 5 star reviews and proximity I wanted to come here rather than my norm... Read More
I didn't even make it in, because the person answering the phone was beyond rude. My dog had a medical emergency and based on the 5 star reviews and proximity I wanted to come here rather than my normal vet. I called FIVE TIMES, and the first 3 times was placed on holds lasting more than 3 minutes each. The 4th time I called I tried to ask how long the hold was and the lady wouldn't listen to me and placed me hold WHILE I WAS TALKING. I called back immediately and didn't let her finish telling me for the 5th time "Dallas County Animal Clinic May I place you on hold" and asked "how long is the hold?" She said "when i get finished with the client I'm helping" so I told her I'll pass on coming in. I am not sure how long that front desk person has been there but if they want to keep the reviews high she doesn't need to work there any longer. Especially when people are needing medical help quickly and she is savy with the hold button and no sense of urgency. Read Less
Gabriel Gallegos
29 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Love this place. Everyone always takes the time to explain what's going on. Caring loving people
Ken Bennight
20 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They are a little pricey but...You cannot get better than Dr Shurtleff.
Haley Ridley
8 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
I've been using this vet for my dog since shortly after we got him (over a year) I've always found that the vets strike a great balance between taking great care of my dog, and being considerate of wh... Read More
I've been using this vet for my dog since shortly after we got him (over a year) I've always found that the vets strike a great balance between taking great care of my dog, and being considerate of what I can afford. They've seen him through regular check-ups, and a minor-ish dog fight (one semi deep puncture wound), also a tooth that got knocked loose. They've always made me feel like they care, and have great advice, with a price I can afford. It's not the fanciest place, it could use new paint, but the people are awesome. My brother also takes his cats here, they helped him through his stray kitten, which was a totally new situation for him. The kitten is now grown and healthy, thanks in part to the great advice and care from this vet office. Read Less
Nick C
21 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Great staff, Very personalized attention and they care for your pet as much as you do. As an example, we were there with one of our cats and informed them that another cat we had brought there passed ... Read More
Great staff, Very personalized attention and they care for your pet as much as you do. As an example, we were there with one of our cats and informed them that another cat we had brought there passed away unexpectedly. They had the foresight to remove him from their system so we would not get reminders and bring back the pain. They also send a condolences card. We brought in another outside cat we were taking care of and he was very sick, we ended up having to have him put to sleep. They sent a condolences card for him too, complete with a small memento paw print. Very touching. Highly recommended if you live in the area. Wait times can be a little long sometimes but the care and attention is worth it. They also take care of cremation and end of life issues (for a cost) if needed. I did not know this at the time and it was very helpful when that time comes. Read Less
Roger Moser
9 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
They have an awesome support staff and the best, most attentive veterinarians in North Texas.
Katie Day
21 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Amazing staff, they really care about your pets well being. They even called me a few days later to check on my dog to make sure he is still doing good with his medication.
Chella K.
27 Sep 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have many fur babies that I bring to this hospital. I love how the vets and staff take time to explain what's going on with your pet. One of my pets needed surgery once and they did everything withi... Read More
I have many fur babies that I bring to this hospital. I love how the vets and staff take time to explain what's going on with your pet. One of my pets needed surgery once and they did everything within their power to keep it very affordable for me and provide what I felt was the best care possible. I wouldn't go anywhere else!!! Read Less
Angela R.
20 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
First of all, they squeezed us I'm so I did appreciate that however, the promised to do exrays they did not. They didn't do anything they said they would. Then charged us nearly a hundred dollars for ... Read More
First of all, they squeezed us I'm so I did appreciate that however, the promised to do exrays they did not. They didn't do anything they said they would. Then charged us nearly a hundred dollars for absolutely nothing . The girl behind the desk Rosa I believe her name was have me a paper cut from taking papers out of. My hand as she yelled "give me that" at me and then ordered me to go sit down. I was so worried about my puppy that I just ignored her but then when it was over she tried to say we didn't pay our bill. So I came back inside and she was running the payment. So there was no reason for her to yell at me that way especially when I was already crying when I came in. I was clearly distroat. She did not care at all. She was the most evil person ever. I will never bring any animal there again not even a stray. Everyone else there was helpful and kind but the Spanish speaking woman with white/blonde hair which looked ridiculous btw ruined the entire experience. Horrible. Until they fire her I suggest none of you leave your animals there. They will not be safe. Read Less
Jessica Ferrari
6 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
We recently moved from VA to TX and were in search of a new vet for our pup. Because of all the good reviews we went with the Dallas County Veterinary Hospital and we weren't disappointed. Our pup got... Read More
We recently moved from VA to TX and were in search of a new vet for our pup. Because of all the good reviews we went with the Dallas County Veterinary Hospital and we weren't disappointed. Our pup got checked, test were done, no one was in a rush or hurry and all questions we had were patiently answered. The bill at the end was absolutely reasonable and less than we would've paid elsewhere. Thank you to the great staff and Dr. Clauss. See y'all soon! Read Less
Dixie Moser
31 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
They have helped my dog by finding out what was wrong with him. The place I went to before wouldn't run any tests and would send me to expensive vets.
Leo Sant
10 Nov 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Great place
xxTPODxx
18 Aug 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Always take great care of me for 11 years now. My go to for excellent, efficient, and affordable care for my dogs. Friendly and family oriented. I recommend them to everyone that asks. Thanks to all t... Read More
Always take great care of me for 11 years now. My go to for excellent, efficient, and affordable care for my dogs. Friendly and family oriented. I recommend them to everyone that asks. Thanks to all the staff over the years. Read Less
Gregg Thoreck
27 Dec 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
Jennifer D.
12 Feb 2015
β˜†β˜†β˜†β˜†β˜†
REPORT
We have been using DCVH since 2002. We started when we adopted two lab mixes and saw this was the place that had seen them with the rescue organization. We weren't overly happy with our local vet so... Read More
We have been using DCVH since 2002. We started when we adopted two lab mixes and saw this was the place that had seen them with the rescue organization. We weren't overly happy with our local vet so we decided to check them out. It is a 20-30 minute drive one way for us to get there - but I wouldn't go anywhere else. They are incredibly caring human beings. If they aren't sure about something or don't have all the answers they will refer you to someone else so you can get the answers. We have lost both of the sweet dogs we adopted (one this evening) and not only were they there through the cancer with one but the aging issues with the other. When it came time to let each of them go they were so caring and understanding. They had a personal relationship with our dogs from years of seeing them - and they cried with us. We have two newfoundlands now and I can't imagine going anywhere else. Dr. Clauss and Dr. Shurtleff and wonderful vets and wonderful human beings. Read Less
Tim M
25 Nov 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
Dr. Shurtleff is the best and he will be my dog's vet as long as possible... He cares about those dogs as if they are his own and the staff is great!
Dario Moncivais
31 Jul 2014
β˜†β˜†β˜†β˜†β˜†
REPORT
genial
glowingangel
9 May 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
My little guy "RUNT" went to this clinic for about 6 years, or more. He has several medical needs, 16 years old. A diabetic, has cushions, vestibular at one point, he is a cancer survivor, just to sa... Read More
My little guy "RUNT" went to this clinic for about 6 years, or more. He has several medical needs, 16 years old. A diabetic, has cushions, vestibular at one point, he is a cancer survivor, just to say a few. The staff at DCVH are very loving and understanding, Dr Clauss is the bet vet Runt has ever had. Your Pet will be in good hands with her and the staff. We moved to PA. I am still looking for a vet like DR Clauss. We miss her and the staff very much Read Less
emeraldtiger
2 Mar 2010
β˜†β˜†β˜†β˜†β˜†
REPORT
I have used this clinic off and on through the years. Its a pricey clinic, and one of the doctors is great, but the other is very rude, and only seems to care for the paycheck not the pet. after a sec... Read More
I have used this clinic off and on through the years. Its a pricey clinic, and one of the doctors is great, but the other is very rude, and only seems to care for the paycheck not the pet. after a second time of getting the rude doctor i have decided that if my regular clinic is full or closed ill pay the extra at a emergency clinic instead of using this one, atleast until this doctor is gone. also they try to run alot of unnecissary test and procedures if they can get away with it. Read Less
catguru713
31 Dec 2007
β˜†β˜†β˜†β˜†β˜†
REPORT
I now use a clinic closer to home, but I'd go back to DCVH in a heartbeat if the location were more convenient for me. If you live in the area, and are looking for a vet, this is the place. Probably d... Read More
I now use a clinic closer to home, but I'd go back to DCVH in a heartbeat if the location were more convenient for me. If you live in the area, and are looking for a vet, this is the place. Probably due to their sterling reputation, they're extremely busy, so waits are sometimes fairly lengthy. The care is more than worth it, though. They're wonderful with cats and dogs, and Dr. Shurtleff is unparalleled at treating birds and reptiles. The office staff is friendly and efficient, as well. The building is not new, but is clean and well-kept. I cannot recommend DCVH highly enough. Read Less
Pam C.
28 Nov 2007
β˜†β˜†β˜†β˜†β˜†
REPORT
I took my dog here recently and the people were so nice and caring. They were very through and skillful.Just the nicest people you could hope to have for your pet.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know