Rosemeade Veterinary Clinic

Visiting the area from Ohio for the holidays I found myself needing the services of a veterinarian. After checking the various reviews I contacted the Rosemeade Vet Clinic and I am so glad I did. I called at 10 am and explained my pet’s needs and even though it wasn’t an emergency I was scheduled in at 2:45 pm. Upon arrival I and my dog Nash were treated like lifetime customers and the level of service and caring was of the highest order. Read Less

This Vet probably works for the average pet owner but don't take your dog there if they need someone that will take some extra time with them or get to know them to know how best to treat them. For example: don't take a dog there that is a rescue and may need additional attention because you won't get it. The entire staff was cold and didn't seem to care about how our dog was reacting when she became agitated they immediately shut down and treated her as if she was a wild animal instead of realizing all that she has been through and trying to help. Read Less

Awful people no compassion for animals all about there might dollar my dog is prescription food for life and had run out so I called this vet not my normal one they told me to hurry in and they could help then when I arrived 528 pm they told me they where closed and could not sell me the food without seeing there vet this is BS have the script in my hand they just want more money please take your animals somewhere that cares about animals not the all mighty dollar ... Read Less

Have been using Dr. Bin ford for a couple years, great vet, cares about the animals, but not going to do a lot of unnecessary expensive tests. Staff is very friendly. After we lost one of our furbabies, they even sent us a card with memories they had of that pet, totally impressed! Read Less

I love walking in and feeling welcomed. They know my name and my dogs name. The vet techs are extremely nice and always is loving on my big boy. Dr. Binford is concerned and intelligent. He explain what he is doing and why he's doing it. The vet care is affordable. I don't have horror of receiving my bill of an astronomical amount. They simple provide quality care. Read Less

Dr. Binford is wonderful. His office staff is friendly and efficient. Dr. Binford is kind, patient, and extremely competent. I highly recommend him to take care of your cats or dogs. Thank you for over 20 years of service! Read Less

Dr. Binford saved my little girl's life when she went into Addisonian crisis. He has always been professional, and his staff is amazing. His pricing is also reasonable. I missed his knowledgeable expertise and friendly staff while out of state for a year...now we drive from Bedford to see him! Read Less

First a recommendation.  Read this blog entry regarding euthanasia.  It suggests that only the most cold-hearted veterinarians that lack compassion use a single injection method to euthanize animals.  All others use at least a two injection process, first inducing deep anesthesia and slumber in the pet.petmd.com/blogs/dailyvet…I just read a similar 1-star post from earlier this month.  Unfortunately, I went to see this vet today, and would not have had I seen this post.  I was in the same position as the other poster, Sarah P. when I went to this vet for the first time in 2014 when I had a cat that had some neurological issues and was almost fully paralyzed.  The vet agreed that putting the cat to sleep was the right decision.  I had done this with another cat about 12 years prior at different clinic.  At that time, the process involved two injections.  The first injection caused the cat to go to sleep.  After that, the second injection stopped its heart.  That process seemed about as humane as our current lethal injection process.When I saw this vet with my distressed cat last year, like the other reviewer, I was barely in a position to make decisions as the whole event is highly traumatic.  However, it was the humane decision.  Yet, what this cold-hearted vet did was a single injection to stop the heart, and my cat died looking at me with its eyes wide open.  This image has haunted me now for more than a year.  I always wanted to question the vet about this and went back to them today with the sister of the other cat.  She is 14 1/2 and very sweet.  However, she's dropped some weight despite eating quite a bit, so my thought was hyperthyroidism...something I experienced with a previous cat.I called to make an appointment and asked what the thyroid blood test would run.  I was told about $70.  I showed up with my cat today and was told, "What you really want is a senior cat physical."  I was not told how much this is, but since we were already doing blood work, how much more could it be?  ONE HUNDRED AND SEVENTY DOLLARS MORE!!!  Total bill for three basic blood tests, and for the vet to paw at my cat was $236.  What a racket.  I formerly took my pets to the Animal Clinic of Farmers Branch which was easily half the price.  However, after having my fill of rude front office staff and veterinarians that led me to believe you get what you pay for, I decided my pets were worth more than finding the best vet bargain.So, back to today with RVC.  The vet did not seem to think I, a pet owner, knew squat about caring for pets.  His conversations with me were incredibly patronizing.  I could handle that if the care was good.  However, the care was awful.  They needed to take blood, and decided they needed to go to the back to take my 9lb cat's blood.  Interestingly, they invited my back.  (I bet they don't make that same decision again.)  The vet shaved my cat's neck, grabbed a syringe, and proceeded to bend the heck out of it without getting into the vein.  It was as if he was hitting bone or it was a dull needle.  He kept trying, causing my cat significant discomfort.  I asked, "What's going on?"  He dismissed me and proceeded to grab another needle.  He got that one into her skin easily.  However, he tried and tried and tried for 60-90 seconds, with the needle in her neck, pointed up towards her chin, and never really got the vein.  He got another needle, shaved the other side of her neck, and got the blood on the first try over there.  Seeing my tiny, sweet cat in such discomfort broke my heart.  I asked if going through the neck was the best way to get their blood?  He said, patronizingly, "How else would you do it?"  I said I thought that every vet I'd seen take blood did it through the leg.  He said, again very patronizingly, "I don't know where you saw blood being taken from a cat, but taking it from the neck is far and away the quickest."  I validated this to be true online, but it wasn't what I had seen previously, and if this cold, rude, incompetent vet had gotten the blood in the first or second try, instead of the 8th or 9th, I would not have had an issue.They even brought out a leather muzzle.  They didn't use it, but I would wager they don't clean that thing.   It's leather, how can you disinfect that?Back to the question of euthanizing, I asked the vet before I left about what happened with my Buddy.  I said I had put a cat down years prior, they used two injections, and it passed with its eyes closed.  This pompous, arrogant individual said that it doesn't matter if they use one or two shots, that in neither scenario will the pet's eyes close.  This is where I say the guy thinks we're all idiots.  Is he saying I forgot that detail of one of those few life moments that I remember very clearly?There are MANY other highly rated vets in Carrollton. Save yourself and your fur baby the anguish and use one of them. Read Less

Let me start by saying the Receptionist was polite, helpful and empathetic. My review is off one experience and I will not be back to this practice. Unless the veterinarian is changed.   In my experience the doctor was cold and uncaring. We contacted this office because of an ill family pet. This was a beloved family pet of 18 years.  He was dying and after 3 days at home, rapidly deteriorating health, I had to make the decision to have him put to sleep. Our vet was out of town and would not be back for days. I couldn't let the suffering continue. Our beloved pet was wrapped in a blanket and he was lying as comfortable as I could get him in a flat open box. I carried him inside the office and we were greeted by the one friendly person who scheduled our appointment. We were then immediately sent to an exam room. Once in the room the appointment lady came in to collect the payment and as soon as that was done I felt completely rushed and the vet and his assistant started to yank on the blanket and tried to pull my pet out of the box with, in my opinion, too much force and roughness.  With the needle in the vets hand they were yanking on the blanket and had no care or gentleness to their touch.  I had to raise my voice and ask that they stop and let me do it.  I'm there with my 18yr old frail dying pet and having to deal with not so kind doctor and assistant who I have to trust to inject him.  I felt like this appointment was an inconvenience to them.  The vet proceeds to insert the needle and after a minute or so he looks at me and says "he's dead".   Who says that?  How about he's at peace, or he's no longer with us.  Something anything, but to look at me and say he's dead. That was cold and heartless.  I realize we were not a "regular" patient and this was the first (and last) we were in his office but have some compassion.  I will never go back to this place and I feel sick every time I drive by that place and see his name over the door.  I also did NOT leave my pet at this office. I kept him with me and drove him straight to the pet cemetery myself. I couldn't stand even thinking about leaving him in that office with the vet and the assistant any longer.  I understand a situation like this is a very emotional time and it's the hardest decision I ever had to make which is the reason I waited a long time to write this review.   I wanted to be clear headed and not full of the anger, shock and sadness that consumed me from the events of that terrible day.  Unfortunately I'm still haunted by every detail and lack of caring, like it happened yesterday.   For any one who has to make this terrible decision, please don't choose this office, I don't feel this vet is a caring person which is a real shame. Read Less

We have taken our dogs here several times. They are always very helpful and treat the condition without over doing it. Very down to earth and not trying to sell you something that you don't need, but you get exactly what is needed. Read Less

Went there for the first time this morning with my 9 week old Boxer. Everyone in the office is so friendly and very informative, this is my first time having a dog so I had a lot of (stupid) questions. They all were so sweet towards my puppy. I'll definitely continue to bring my dog here, I'd recommend this place to anyone! Read Less

After bringing my doggies in (one husky and one all black border collie) and now know why this is such a highly rated clinic.(1) The staff is friendly and they obviously have a passion for animals.   (a) I came in slightly late because of the rain and they said nothing and just showed me to the room.   (b) one of the staff gave my dogs a treat while I was paying the bill.(2) The vet is super knowledgable and listens to your concerns and does not try to up sell you.Definitely will be getting my doggy health care from here and now on. Read Less

i can't say enough good things about this office.  the staff is wonderful, my dog absolutely loves everyone there, and i wish dr. binford treated humans because i don't get the same level of care and attention my pet does.  also they never try to upsell us on anything or try to scare us in order to spend any more money than we have to.  i'm also grateful i'm not met with exasperation from the techs if i call with a question, as i'm quite used to feeling the eye-roll over the phone if i do the same thing with my own doctor's office. Read Less

I wouldn't trust my dogs to anyone else. His prices are better than most, his staff is fantastic and caring, and Dr. Binford is VERY knowledgeable and kind. I wish I'd found Rosemeade Vet Clinic sooner! Read Less

He is not only Excellent...his whole staff is excellent! We value where they know our name our pets name and the process of taking care of our pets is a discussion of the process. Not just a number in a big cog. We moved to the area 5 years ago and searched high and low for the right Vet. and clinic...this one fits! Its about the pets well being....not a cash churn so that they can build a new wing and expand to the largest clinic in the city. If you need a specialist, he will send you. We have 3 Bostons and they are known by name, loved and cared for by every person inside the clinic. And believe me these are our babies. Read Less

First off thanks to all the people who posted their honest reviews here !! IT saved my life!!! As a first time pet owner and being new to Dallas i freaked out when my precious little fur ball got sick :'(  She is a 6 month old Yorkie who needed more then her mommy and daddy's love this time.. She started acting very low, low energy and not eating, Just so sad! There wasn't any sign that will tell me that she isn't well besides her being so low energy! My heart was breaking cuz i knew she dint know how to tell me whats wrong with her and how i can help her!! it was a terrible feeling :( i found out about Rosemeade Veterinary clinic and followed my gut and i was right! Dr Branford  (forgive me if i miss spelled your name) i want you to know that i have the highest respect to Vets specially cus they help heal our best friends! and you were phenomenal! I was very sad and was thinking since i was a first time pet owner and that i was doing something wrong!! but him and his amazing assistant were very kind, gentle and considerate. They told me it wasnt my fault, puppies get sick! aww !The lady at the front desk was a sweetheart too!! i would suggest anyone out there go get your babies treated here! i am definitely coming back !Thank you entire team at Rosemeade Veterinary clinic.. Uma is feeling better already ! :) Read Less

I brought my precious little dog Mini into this clinic today. I was highly impressed with the veterinarian and his staff. They fit me in ASAP And took very good care of my little dog. He really took the time to figure out what was going on with her and didn't rush through her visit. The pricing was reasonable which was much appreciated too. Read Less

One of the most knowledgeable and professional vet I know (and I know quit a bit...).He is getting right to the point and you can feel the confidence and see expriance in action. His team seems to be good as well. The place seems old a bit (I would probably update it) but it's very clean and organized.His price are reasonable, and I'm happy I found a vet I can trust. Read Less

Our cat, Kiki was diagnosed with diabetes this week. Dr. Binford and his team were awesome - showed me how to administer insulin shots and let me practice to make sure I was comfortable before leaving their office. It was bad news about our kitty, but we're so happy that it's treatable and we know we are partnering with a great team that will ensure that we have the best care for Kiki! Read Less

When I moved to Texas my friend recommended me to Dr Binford.The place is always clean and it seems to choose the staff  by their love to animals, they are all very and helpful. I'm with Dr Binford for more then 7 years and even when I moved and had to drive 40 min to him I still went there.The prices are fair (even after they recently raised it)But the main thing I believe is that its Dr Binford himself taking care of your dog (with his more then 30 years experience) and not  a stagger.I will definitely keep using him. Read Less

I visited Dr. Binford's office when I had to have my pet rabbit of seven years put down. They were very helpful explaining my options and helped me decide at what point during the procedure I wanted to say good-bye and leave the room so they could take care of ""Flower"" from that point. Every staff person there was very friendly and professional. The office has a great atmosphere. Reasonable price and an excellent transaction, considering the circumstance. There was a sweet dog hanging out with the receptionist while he recovered from a snakebite. You can tell these are folks that love animals. I definitely recommend Rosemeade Veterinary Clinic. Read Less

What a GREAT Vet! He is always pleasant and caring. We have had many problems with our 4 dogs and he has always helped at the least cost possible. He keeps up on current trends and treatments. His staff is easy to deal with. We are allowed to fill our prescriptions though on-line sites, something not many Vets allow. He does not do too much, or too little, but seems to hit just the right mixture. Look for him on youtube ? for his very caring response to a very special pet. We went to 4 different Vets until we found this Gem!!! Read Less