Very attentive staff, very short wait time. Vet tech and vet listened carefully to my cat's medical history (reactions to shots) and tailored the shot regimen to it. Thorough exam; answered all my questions about overall health (and I'm a helicopter "mom," so there were a lot). Vet was compassionate and gentle--first time I've ever seen my cat not even react to a shot. And they were less expensive than other places in town. I'm new to town and didn't know where to go, but this was definitely the right choice! Read Less

Several days ago my dog Caesar was prescribed Bravecto for fleas. I was offered no alternative medications in the office nor was I warned about any adverse side effects. I was assured it was safe and has been used for many years. A day after being given the medicine Caesar started vomiting and having frequent bloody diarrhea. With no idea this may happen, I was fearful and worried that he was in danger after doing some research on the medication. When I called with my worries about what it had done to him and that I would be finding alternative care, I was shown zero compassion or concern for his health by the front desk. Read Less

Always happy with the care we get when we bring our pups in. Dr.Cowser is an animal lover and it shows. He cares about my family and our pets and their quality of life. Owning pets can be expensive, we don't always prepare for the vet bills that can happen unexpectedly. With the care and concern we get for all of our pets at VCA, I will gladly pay whatever the cost. I've been to cheaper vets and you get what you pay for. I go to my family doctor because of the quality of care they provide, and I bring my dogs to this vet for the same reason. Thank you to the doctors and staff for always going above and beyond for us. The Mowry family is grateful. Read Less

Dr. Cowser is great. I have a terminally ill dog and upon moving back to Texas over a year ago Dr. Cowser has always been available or made the time to make sure my dog is alright and comfortable. The staff is also great. Thank you for being reliable and a pleasure to do business with! Read Less

Our visit was high-priced and ineffective; however, the doctor and staff were very kind. The exam yielded no findings and the medication failed to resolve the issue. Not that we expected a refund, but we thought it fair to be compensated with a follow up exam/treatment - since the initial treatment didn't work; there was no compensation. Again, this wouldn't be an issue if we didn't pay so much for something that didn't work. Read Less

I took my cat here to see what was wrong with her. The techs were really helpful and gentle with her. When the vet, Dr. Alleman, came in she told me after feeling around that it was really bad. She said it would be expensive just for the tests, and more for the procedures. It was way past closing time and she and the techs didn't rush me in making my decision. I had to put my cat down, and while I was crying and extremely emotional the whole time, the vet was compassionate. And by pure kindness the only thing I had to pay for was the euthanasia. I'm so grateful for them, even though it was a terrible experience putting my cat down. They were nice on the phone and the place was clean. All the reviews saying they only care about money are false; it was going to be very expensive though. Read Less

The staff was very friendly, knowledgable and efficient. They were able to take care of my little buddy on short notice and offer exceptional service without price gouging. I would highly recommend this vet!Read Less

Dr. Cowser, Dr. Alleman, Gaby, Samantha, Kassandra and everyone thank you! Weve been bringing our dog family to VCA Sandy Lake Animal Hospital for several years now and there are no better veterinarians or staff in the area. The entire staff is warm and caring but beyond that they are experts in pet care. Our dogs have never been better taken care of; Dr. Cowser, Dr. Alleman, Gaby, Samantha, Kassandra - everyone - are intelligent, knowledgeable experts in animal health and exceptional people. The vets and staff give you complete information on your pets condition. They know what treatments are best and follow up to ensure your beloved pet is doing well. If your pet requires specialty care (as ours have) they get your loved one into the specialty vet immediately. When it came time to put one of our dearly loved dogs to sleep the entire staff was loving and kind and there to support us. It was a terrible day but everyone was lovingly devoted our precious dog. I recommend Sandy Lake Animal Hospital as highly and strongly as possible. You and your pet will not be disappointed; in fact, your pet will be thrilled and healthy! Read Less

Our dog Stu became very sick, we ended up coming here over are regular vet because they where the only ones who could get us in on such short notice. I am very glad we did, Dr. Cowser was very nice and helpful to my fiancee, as was the rest of the staff, They did not take advantage of her concern for the health of our pet and try to over charge us. The next day we brought him back to get blood work done because he was not getting better. once I got home he was only getting worse the blood work had not come back from the lab yet. I took him to Flower mound emergency pet clinic, this place was recommended to us by Dr. Cowser. They took him in and were great Dr. Petre was very compassionate and made sure to get all the information she could. They were able to get Dr. Cowser's info and call him because he volunteers there sometimes. He answered the phone off hours and let them know the results of the blood work as soon as he got them in. This was all after hours for him, and he still gladly helped us. Stu was still very sick in the morning and Vca boarded him during the day to watch him and make sure he was improving all at no cost. Dr. Cowser also contacted a specialist and got Her opinion on everything. This just farther shows the kind of Caring and compassion, along with the willingness to go the extra mile, Dr. Cowser and his staff has for pets and their owners. Stu is doing a lot better now and I will be bringing all three of our dogs there from now on. Thank you all so much. tl;dr Vca helped us get our dog back healthy by going above and beyondRead Less

They were extremely nice and helpful! I have a small Chihuahua with heart murmur and he was crypt orchid that needed to be neutered. They offered me a great price and took exceptional care of my little son. I will for sure be using them in the future with any vet visits I may need. I highly recommend them as I am very picky about who I take my little ones too!!! Read Less