I just wanted to let everyone know about the TERRIBLE experience I have had with my poor Emma at Belcher Animal Hospital here in Corpus. My dog, Emma, had a few tumors that needed to be removed. I too... Read More
I just wanted to let everyone know about the TERRIBLE experience I have had with my poor Emma at Belcher Animal Hospital here in Corpus. My dog, Emma, had a few tumors that needed to be removed. I took her to Dr. Pratt who works at Belcher to have the surgery done because I have been taking her there since I moved from Rockport to Corpus with her. One of the tumors happened to be on her tail. After her surgery, the woman who works at the front desk had Emma brought out to me, and told me to come back in 2 weeks for a follow up and to possibly get some of her stitches out. 2 weeks later I went back, and Dr. Pratt informed me that because I didn't come back in 4 days, now we are going to lose her tail, although no one in his office told me to come back in 4 days (if you know me, you know how punctual I am and how I would NEVER miss an appointment that I was told I needed to be at). We went back today, for her 4th follow up appointment (we've had to go back about once a week since her surgery) and my mom went with me to talk to the vet about their mistake, and about how they could help us out with the next surgery because we've spent over $1,000 with them in the last month and this is their fault. We were trying to have a simple conversation with the man and he got so angry he was shaking, and told us that he was so mad he couldn't speak to us and to just give him a minute. He also told me that he told me himself that I needed to come back in 4 days, which is a lie because I never saw him the day of her surgery, I only saw the office workers. We were only trying to have an adult conversation with him, about a mistake that was made at the fault of his employees that is now causing my dog to get her tail cut off. So if you take your fur babies to Belcher, I would highly recommend finding a new vet to care for them! Read Less