We have used Tracy for more than 15 years; now on our second generation Dr. Tracy. Our dogs have always received professional and caring treatment. Staff so kind and compassionate when older dogs had to be put down. We use their boarding when traveling and pups are well cared for when we are away. I like that if something comes up, Dr. Tracy is right there to treat. Read Less

Great staff, informative, patient, understanding. Dr Rusty Tracy has performed knee surgery on both knees of my dog. She healed great on last years right knee surgery. Currently in recovery/therapy on this years left knee. I would easily recommend them. Read Less

We are taking our dog Hippo here and we have been looking for a great vet. I was referred to Tracy animal hospital by my Uncle. They really care and really worked with us and our doggo. Most genuine vet I've met. Read Less

This used to be a good clinic but their service has dismally dropped. The last straw was telling my wife that they would put an identification chip in our cat and then failing to do so. Our cat is missing and we have lost a major way to locate her.  We will never so business here again. Read Less

Doctors and Staff have been wonderful . We bring both of our Dobermans here and we are always treated professionally by this very caring practice. It took us a while to find a vet that we could trust and since we have found Tracy Animal Hospital, we will never go any where else! Thank you so much for taking such good care of Dane and Jax! Read Less

I've been to other Vets in the Lakewood subdivision area...but since I've found Tracy Animal Hospital, I will never go any where else. Professional, compassionate very reasonably priced. They care for my dogs like family. Read Less

I've been taking my poodle an Australian Shepherd to Dr. Tracey and Dr. Duncan.  I always have had a great experience dealing with the doctors and staff. I would highly recommend this vet clinic to family & friends.  The Bravecto flea medication they carry is amazing.  Great product. Read Less

I rescued a kitten about 6 weeks ago. I've had her in to see Dr. Tracy about 3 times in the last 5 weeks (two times were me being a worry wart). Dr. Tracy and his vet tech were great with my kitten (and did their best to ease my concerns). They talked to her to ease her fear (if you've ever taken an animal to the vet, you'll know they don't like it and they're scared). The doctor and the tech explained everything they were doing, why they were doing it, and what the results were. I got to meet Dr. Tracy the first time I took my kitten in (and every time thereafter). I have a friend who took her cat to the vet for the first time to get the cat spayed and she never met the vet. I've been very, very pleased with everyone at the Tracy Animal Clinic from the ladies at the front desk to the doctor. I would definitely, definitely recommend Tracy Animal Hospital. Read Less

Honestly, I have had wonderful service here. I am very experienced with dogs & horses & have been very impressed with everyone at the hospital. My rescues have been treated for heartworms, even amputation & everyone did exceptionally well. Thumbs up! Read Less

Tracy Animal Hospital has been our primary pet care provider for 15 years. I think Dr. Tracy is the perfect example of what a vet should be. The staff has always seemed to be caring and concerned and have listened patiently while I have whined or cried about various pet crises over the years. They even took in our 5 newborn kittens one time, fed them and kept overnight (no charge) when our momma cat became seriously ill and had to have emergency surgery. I was frantic and Kim volunteered her services just so I could get some sleep and not worry so much about trying to feed these tiny kittens around the clock to make sure they survived without mom for a few days. I always get a kick out of the cats that roam freely in the office. it is, after all, an animal hospital. I think these friendly, well cared for animals are rescues, proof that this is a caring staff.Read Less

Look no further when it comes to veterinarians Dr.Tracy is the BEST! Tracy Animal Hospital is a top notch place for all your pet needs with a great staff that will put you at ease and care for your fur baby. Thank you, Dr.Tracy & staff for making Chen feel better! Read Less

The absolute best animal hospital to go to. Our family has been going there since 2000. We moved to the Pearland area in 2013. They are so loving and caring at the animal hospital that we travel from Pearland to Cypress for our animals to be taken care of. Read Less

My pets and rescue dogs have been seeing Dr Tracy and staff for many years and we love them, they have reasonable prices and they care about my pets. I recommend them to my grooming and pet sitting clients all the time and they say they love them too. Read Less

I called late afternoon because something was wrong with my dog's jaw.  She was screaming in pain.  I moved to this side of town but my vet is in Katy and closes early on Wednesdays so of course that is when I have an urgent situation arise.  I was thrilled that they said I could bring her in and drop her off, that was very helpful!  I rushed over and dropped her off.  The receptionist was pleasant and then I had to deal with Kim, the technician.  She was very rude and put out to deal with me and very condescending when I asked questions or said anything.   She cut me off while trying to describe what was going on with my dog and told me they would call me when they had a chance to look at her.  I live 10 minutes away and they called me shortly after I got home and told me that there was nothing wrong with my dog other than needing a dental cleaning.  I drove back to the clinic to pick up my dog confused that they couldn't find anything.  I found blood in her mouth, on her coat, and she literally yelped in agony when I would touch her jaw.  When I arrived and paid for an exam, I expected to see the vet and discuss my dog.  Instead, the ride technician came up to berate me about how bad my dog's teeth were and tell me that she had bit her lip or tongue and that is where the blood came from and that there was "absolutely nothing wrong with my dog except her terrible teeth."  I finally explained that I have worked with animals for over 15 years as a vet tech  in vet clinics and emergency clinics and was very aware that my dog's teeth were in horrible shape, however, my vet has tried putting under anesthesia twice and she goes into AF (atrial fibrillation) and codes (almost dying each time) when put under anesthesia.  I have had blood work, EKG's, ultrasounds,etc and we have finally resolved to do antibiotics when needed and know that her teeth will cause heart, liver, and or kidney issues and eventually lead to her demise.  The technician rolled her eyes several times at me and then told me I was wrong that they use a "safer, new anesthesia so that was impossible."  Tired of being insulted and knowing there was still something wrong with my dog, I left.I took my dog to my regular vet first thing Thursday morning and my vet did xrays and found a severe slab fracture (in a molar)  that had caused a hairline fracture in her jaw and was causing serious pain.I am so sorry that I wasted my time going to this vet clinic.  I went on the recommendation of a friend and should have read the reviews so I could have made a better decision.  They are extremely unprofessional and the vet clearly has issues if he can't even talk to his clients.I will continue to discourage everyone I know from going to this clinic. Read Less

Had  been a client for 9 years. It was good back then. Recently, sad to say the-worst. Our 15 year old dog needed to be euthanized.  Called to make appt, they said doc not in till 10. So I needed to drop off or bring later if I wanted to be present.    So, I need to wait 2.5  hours while dog suffers ?????   Then they tell me it will be a while till ashes are returned.  6 weeks???? Seriously?  Unreal.  Skip them. Go to Animal Medical Center of Cypress for quick & compassionate  care of your pets.  They returned our last critter in 3 days. Read Less

We brought our dog here because she was very sick, and we have used them for years. They said they performed x-rays, and couldn't find anything, so they performed "exploratory" surgery. After the surgery they said they didn't find anything except she had pneumonia. It seems if x-rays were done they would have noticed that before the surgery. They diagnosed her incorrectly with laryngeal paralysis and we took her to another vet. They immediately diagnosed her correctly and got her back to health. When we called TAH back to let them know, they disagreed with the vet who got her healthy again, and rudely dismissed the fact that they performed surgery on our dog while she had pneumonia. Two vets have now told us that they should not have performed the surgery. We will not be bringing our pets here again. I should have read their online reviews earlier as they are apparently getting a lot worse. Read Less

If you care about your pets at all--avoid this place. Dr. Tracy lacks professionalism, compassion, & empathy.  Regretfully, I did not meet him face to face, nor did he speak with me until after my 2 pets were spayed. That should've been the first red flag. After researching the latest techniques prior my appointment, I decided I wanted to have my pets spayed via Laser Surgery. While filling out the paperwork, I stated very clearly that wanted my two dogs to be spayed using the Laser Surgery Technique, & selected Laser on the Surgery Consent Form.  The laser replaces the scalpel & uses a beam of light, which in turn minimizes bleeding, opportunity for bacteria and results in a much speedier recovery.  I filled out all documents reinstating the details of what I wanted performed, with the option box reading: LASER SURGERY checked. Since the clinic requires an overnight stay, I picked them up the following day. I paid & walked to my car and proceeded to drive off.  When the babies had settled down, I looked at their tummies and noticed a very large incision with several stitches across their tummies.  It was then when I came to realization on my own that Dr. Tracy did not perform the surgery with Laser, but with a scalpel instead.  When I walked back into the office, the girls got very flustered when I asked which technique was performed.  I asked to view my documents and noticed that the receptionist, I originally met with the day I dropped them off, had scratched out my selection of the Laser Technique. She literally altered my original document, FALSIFYING my request to use Laser Surgery. This resulted in Dr. Tracy performing the surgery using a scalpel. I could not believe the vet, along with the staff, did not feel the need to inform me of this the second I walked into the office!  Instead, I pay up, leave oblivious and have to discover their mistakes myself! That is the ultimate example of an unethical business practice-not to mention FRAUD! I immediately asked for copies of my records, and the receptionist had to ask for permission before doing so!!  She then explained to me that the receptionist, that had FORGED my document, had been fired the day before. As if that were to give me some sort of relief or benefit to my situation at hand!  They then lead me to a room and explained that a vet tech would like to discuss the situation with me.  Extremely confused, (considering I had already walked out, paid my bill & was not informed as a customer until I had to find out the staff's mistake ON MY OWN) I attempted to give the clinic benefit of the doubt & heard the tech out.  She explained that they had been having several problems with the girl that had tampered with my original docs, & had let her go because of this situation.  My first thought was, if they've had so many problems with this particular employee--wouldn't Dr. Tracy along with the staff approve/verify ANY documents she oversees, especially when it involves surgery?!  Instead of being honest and informing me of the mistakes made on my babies procedure, the clinic was going to let me leave as customer without INFORMING ANY OF THIS TO ME! Dr. Tracy did not come to speak with me directly ONCE during this. After I left, my husband immediately called and spoke with Tracy, and asked that he please call me.  When he did, I was barely able to get a word in--all he did was speak over me, was VERY unapologetic and VERY defensive about the whole situation.  He then went on and explained how he didn't even enjoy practicing due to all the problems within staff.  I was shocked. He had no compassion or remorse for his mistake and poor management skills--instead re-directed all the mistakes at his staff.  Bc the stitches need to be physically removed when you use the scalpel, I had to make another appointment in 2 weeks. My husband had to accommodate his busy schedule in order to come with me. Again, this was my first time physically meeting with Dr. Tracy. After the stitches were removed, we confronted him very calmly about the problem. His exact words, & spoken very defensively were '"What problem?" He proceeded by making a comment about how he saved us money, because the Laser is an additional $85! He became very defensive & then ASKED US TO LEAVE when my husband stated as a customer, that we were not given what we had asked for (Laser), & that our docs were forged. He then yelled at his assistant, Kim, to "DESTROY OUR RECORDS, WE'LL NEVER SEE THESE PEOPLE AGAIN!!"  I could not BELIEVE how unprofessional & child-like Dr. Tracy was being-- It was like a scene from a movie.  Bottom line-- this man does not need to be caring for caring for animals. Please listen to the other neg reviews & save yourself the potential heartache from a bad experience here.  I understand that no business is perfect, but Tracy Animal Hospital does not deserve to be in business. We left feeling taken advantage of, disrespected and victimized by extreme acts of unethical behavior. Read Less

I have been to plenty of animal hospitals but this one is by far the best one. We know the owner so we started taking our animals here. They have helped us so much espeically for my dog cowboy who was paralyzed from jumping off the couch and they made him walk again it was so amazing. I would recommend anyone to take their animals here, they give great care and love to the animals. Read Less

i took my dog to tracy animal hospital because he had a heat stroke. i normally dont go there but it was the closest vet to where i was. i brought my dog in and they were rude and uncomforting. they put him on i.v. and then released him to us about 4 1/2 hours later with explosive diaria and vomiting. he still wasnt walking much or eating or drinking. the next morning i knew something was wrong with him so i took him to my normal vet. he died later that day. My normal vet said that they would have kept him for at least an over night stay. it also smelled like urine in the waiting area. Read Less

If you care about your pets, please read. I'll try to be brief. We were keeping a dog that had been treated at Tracy a week or two before, so we knew he wasn't in perfect health, but there hadn't been any major issues. I'll spare you the long details, but by night #2, we knew he wasn't doing well. It's not our dog, and he is getting worse, so we thought the best thing to do would be to take him to his vet and board him for observation and tests (BTW, we also have a dog, so this isn't our first rodeo). Not only was the staff inexplicably rude when we brought him in, they did not care at all what we had to say about his deteriorating health...at one point the woman we were trying to relay symptoms to turned around and left the room! Mid-sentence! No, she was not going to get the doctor and, no, she was not listening. The best we can figure is that while we were in full crisis mode (and late for work), she thought she'd check on something in the supply closet. The information we were trying to give her may have been helpful since we just found out (after 3 minutes at another vet) the dog was misdiagnosed. I realize that diagnosing a dog can be difficult and that our experience is anecdotal, so I wouldn't rip on the doctor just for that. However, the staff reflects the doctor's disposition and the utter indifference to what we were trying to tell them ultimately falls on the doctor. Good luck to the pets of those people who rated this place five stars. Read Less

The staff was very rude and they do NOT care about your animals. They only want your money. The doctor seems very good, although I never saw him. He operated on my dogs leg. My dog broke his leg and needed surgery after surgery I was told to pick him up after the weekend. I picked him up on that Monday only to have him smelling like feces and urine. He also looked underweight. About a week later, he was bleeding through the wraps. I am an RN at methodist hospital. I knew it was because his wraps needed to be changed so I took it upon myself to change them. I called and left a message about what I did, they called bcak and said I NEEDED TO GO NOW! They wanted to sedate him and I was gonna have to pay extra. I came to pick him up only to find that they NEVER wrapped his leg and they still wanted me to pay. I REFUSED. so they didnt want to release my dog. my husband went there and they finally released him. HIS LEG IS SWOLLEN WITH WOUNDS FROM HIS FEET TO HIS HIP. and now infected. after paying 2000 for the surgery in the first place they still want more, i think they mess up on purpose for more money Read Less

Dr. Tracy has been our familys vet for about 15 years, maybe more! He has treated many of our dogs and cats throughout the years. My dog recently was diagnosed with Addisons disease, and Dr. Tracy has done everything he possibly can for her. He is a sincere, well educated doctor that is there for you and your pet. He has a great treatment plan for her, and she is expected to live a normal and happy life! Read Less

I have 2 Aussies and a cat. I have been a customer of Dr. Tracys for several years now. He is a wonderful, honest vet and human being. His staff is very friendly and will do whatever it takes to accomodate you. Dr. Tracy will retire his clinic to his son one day, keeping it in the family. Read Less

I felt compelled to write this review because I want other pet lovers to experience the confidence and peace of mind that I do as a result of my pet's excellent care at Tracy Animal Hospital. My husband and I own a four-pound long-haired chihuahua which can make things tricky as he is so tiny and requires gentle handling. Twice Dr. Tracy and his staff have ""rescued"" our dog from emergency health situations. Dr. Tracy always provides a thorough exam and resolution of the situation and his staff is consistently courteous and professional. The technicians are knowledgeable and very caring when handling our dog. During the emergencies, Dr. Tracy's clinic kept me posted on my pet's status and answered all questions and concerns that I had about my pet's condition. I am particularly impressed with Dr. Tracy's decisiveness and conservative approach to solving problems. Tracy Animal Hospital has made our lives easier and our pet's life happier. I highly recommend this clinic to anyone who cherishes and loves their pet and much as we love ours! Read Less