If you have to go here, your pet is probably not having its best day. But rest assured, the medical professionals here will do their best to get your furry family member feeling better. The front desk personnel are kind, patient, and understanding. When I first visited, my cat was in dire straits, so I was, shall we say, not composed. Their bedside manner for me and my cat was exemplary. The vet I saw was Dr. Porterpan. She gave me a lay understanding of my cat's condition, treatment options, and likelihood of success. I was highly satisfied with the amount and quality of communication received from the office. For example, the narrative notes from each visit were given to me verbally, printed out for my later review, and also emailed. While my cat's treatment was costly, at no point did I feel over charged or under-educated about the nature of the charges. Read Less

Everyone was so sweet and caring. It was a really tough visit. I already knew that there wasn’t much we could do for my Sunny “Shadow”. Even when I went to get her ashes the receptionist came out and gave me a hug. Everyone was so caring and supportive. Read Less

Today was a hard day, we had to put our beloved 8 month old puppy down due to the incompetence of another vet clinic. ADC took the high road and never told us our puppies illness could have possibly been prevented by a simple blood test but, I figured it our for myself. This clinic was SO compassionate, knowledgeable and helpful. I can't say enough wonderful things about this group. I only wish we would have come here first...It would have been worth the drive, the money and we would still have our precious boy. Don't even think twice, come to ADC or any VCA clinic first because you will get the best care possible. Thank you Dr. Porterpan and thank you ADC staff! Read Less

The level of care, compassion and communication for my pet here surpasses anything I have ever witnessed or experienced...for humans. This animal diagnostic center needs to create a care/ compassion/ communication model and training for human medical facilities and practitioners. Read Less

Dr. Waters was amazing to me and my pup. After a harsh diagnosis of an esophageal stricture, I felt this was the best place for my dog to receive her treatments for a possibility of a somewhat normal life. Dr. Waters was honest with us the entire time. After 3 treatments, we mutually decided it was taking a toll on my girl and it wasn't in her best interest to do any more. Although she may never be completely normal, her treatment has helped some. I would highly recommend Dr. Waters and her treatment techs. The receptionist were not super friendly or respectful. I spent a lot of money at this clinic and as a receptionist at an animal hospital myself, I expect more than that. This can be a very stressful time for the pet and their owners. Honestly if that's all I have to complain about, I would highly recommend this place!! Read Less

My first experience with this clinic and Dr James has been very good. He is outstanding in giving the details and answer my questions promptly. I felt a peace of mind talking to him about my precious baby, Coco, who is suffering from nasal cancer. Thank you Dr James!!! By the way, very efficient and friendly staff. Coco will go thru treatments here so I will keep posting my feedback here... Read Less

Dr. Wright, an Oncologist at the diagnostic center will always be my go to vet for any questions I have regarding out of the ordinary symptoms my pets may experience. He is thorough, clear in explaining and answering questions and has the best advice I've experienced in many years with my dogs. He will direct you to the best diagnostics the entire clinic offers which is quite comprehensive. Has knowledge of animal immunology beyond cancer treatment and will recommend compatible and a variety of options for your pet. His honesty and empathy is beyond my expectations through years of experience. He was highly recommended by the veterinarians at Texas A&M University Veterinary Hospital. I'm writing this review after a second visit with my 'Love of my Life' dog Gus, who has terminal cancer. Dr wright offered the best advice and treatments I could find and how and where to look for answers along with truly kind reassurance that is hard to find from medical professionals. I have worked in Hospitals for almost twenty years. Thank you Dr. Wright Read Less

Exceptional Care, Expert Staff Our 9-year-old Dachshund mix, Cody, underwent chemotherapy at VCA Animal Diagnostic Clinic for an anal gland adenocarcinoma. In January, our primary veterinarian referred us to Dr. Roof & Dr. Wright. Upon diagnosis, we were told it was a rare and aggressive form of cancer. We had no idea what to expect during course of treatment. I'm happy to report that as of today, Cody has undergone 5 chemotherapy sessions under the care of VCA's Oncology Team with no sign of regrowth. We'll continue to visit the clinic to monitor Cody's recovery with periodic ultrasounds. Cody says "Thank You" to Dr. Wright, Dr. Roof & Oncology Staff at Animal Diagnostic Clinic for your care and compassion! He's proud of his new bandana and little presents sent home on his last day of chemo. We're thrilled that he is happy and healthy. We're so grateful for the support and level of attention received over the past four months. Read Less

Dr. James Custis and his entire team are INCREDIBLE! Dr. Custis is very knowledgeable, caring and compassionate! He thoroughly explained the treatment for our Sasha and followed up with us through the entire treatment process. Our dog was well taken care of and loved by Dr. Custis and the entire team! Our special Thank You to the receptionists, Cat and Marcie, who are prompt to return the phone calls, being courteous and friendly to us and our dog! Read Less

Great visit today for my Duke! Staff was awesome, attentive and very friendly! Dr. Nitsche explained everything to me so that I understood what was happening. Gave me great recommendations for treatment! Highly recommend Animal Diagnostic Clinic!! Thanks for caring!!! Read Less

I had a very comforting experince here today. Dr. Roof was one of the most professional medical advisors of humans or animals that I have ever had an appointment with. We are still trying to determine what path to take with our 11 yr old lab with lung cancer, but which ever path we go, I feel way more informed and confident about what ever decision we make because of the caring professionalism that we were given. I cannot recommend this place enough, and thank you Read Less

I cannot say enough about this place, the receptionists are prompt, courteous, & friendly. Dr Crow (the vet dermatologist) & his assistants are friendly, knowledgeable, & impressive, & they treated (as in acted towards) my sick puppy like they'd known her for a long time. Honestly, when he came in, I didn't realize that Dr Crow was even the vet because he was just so down-to-earth. He dxd her & started her on a treatment plan to put her skin/body into remission & prevented her from literally dying a very slow, painful death. EXCELLENT FACILITY & PROVIDERS! Read Less

A huge shout out to Dr. Matthew Miller, Cat Russell, Allison Shumake, and Daniel Shugrue for making a very worrisome and anxiety filled medical scare with my girl, Ellie Mae, so awesome! From the first phone call with Cat, to stepping into that room with Allison, I was so scared as Ellie is my special love and my heart. Every one of the team members was so sensitive to my fears and made me feel at ease and knowing that I couldn't be in a more perfect place to care for her, and ultimately for me too. For anyone needing the best care for their precious pets, ADC is THE place to go. Thanks to the entire team there for all they do for loving pet parents like myself! A huge hug to all of you! Oh, and doggie kisses from my healthy Ellie Mae! Read Less

Absolutely one of the best places to take your pet if your pet is struggling with cancer. My boy dog Moose is being seen by Dr. Wright. Dr. Wright has been wonderful to work with. Moose has lymphoma and we are 2.5+ years past diagnosis and still fighting. The clinic is great about getting you in when you need to be seen and reminding you when your next appointment is. Thanks for everything, Animal Diagnostic Clinic! Read Less

This hospital is where we had to go when our vet had no more suggestions as to how to treat our dog with chronic diarrhea and suggested we take her there. We suspected an intestinal parasite of some form, however the drugs we were prescribed by our vet did not seem to be working - more than $300 in prescriptions over a 3 month period. The Animal Diagnostic Clinic seems very impressive with lots of staff and specialists. However, our experience revealed that their primary objective is not the health of the pet but how much money they can get out of you. After spending over $1300 in tests, they recommended another $2000 in tests and were dismissing a more straight forward diagnosis of another type of worm that would require a different prescription. This even after we informed the vet at the diagnostic clinic that we had seen worms in our pet's stool. They continued to discount/ignore what we were saying and argue for us to spend $2000 to do a full endoscopy which carries with it additional risks to our pet, which is a small Havanese that seems to react very sensitively to just about everything. Bottom line, this diagnostic hospital, in our opinion, is first and foremost concerned with how much money they can squeeze out of pet owners who are coming to them in a vulnerable and sometimes desperate and emotional state. They prey on this. Despite the Animal Diagnostic Clinic vet's insistent protestation we decided to forgo the additional testing/endoscopy and get additional worm treatment from our vet for a specific type of worm that we diagnosed ourselves by reading everything we could find on the subject and matching up symptoms. Our little Havanese is recovering, is perky again and doing well. Read Less

The team at the Animal Diagnostic Clinic are the best! Our little one has a chronic liver disease so we see Dr. Miller weekly. Him and the entire staff take such good care of him, and we know he is in the best hands. Dealing with something this hard, they truly make us feel like our little one is incredibly important to them. Read Less

Nice Clinic, nice people. Unable to leave a message after hours, no options. if customer service and animal care is top priority, there would be a way to leave a message for someone to review and provide call back. At least a general delivery mailbox that is checked regularly. I'm certain hundreds of people have attempted to contact them after hours, just to leave a message hoping to get a return call, yet, are unable too and may be required to find a solution elsewhere or potentially have their pet in danger due to not knowing how to respond to their pets needs. It may not appear to be an emergency to us, but the clinic may know better. 4 stars for in-house support 3 stars for price 2 stars for after hours communication 3 star avg. Read Less

I am writing this a) because they saved my dog Mogwai's life, and b) to counter the review below by Susan Griffin. To clarify, I don't mean to invalidate her feelings or her experience at all. It was clearly awful, but in good conscience I must share my own experience for one very important reason - if I had read her review before taking my dog here, I know it would have caused me MAJOR conflict when I made the decision to take their advice and operate on my dog. If we had not done the operation, he would have died within a day, or a few days. I am ETERNALLY grateful I did NOT see her review before making my decision. My dog is a 17 year old pekingese. Before his incident of vomiting, he was a remarkably healthy little guy for his age. Robust and still very much enjoying life. In addition to pancreatitis, Dr. Porterpan diagnosed that his gallbladder was in terrible shape (via bloodwork and sonogram) and that surgery right away was the only option to save his life. You can imagine my conflict at putting a 17 (almost 18) year old dog under anesthesia for a major surgery. I asked myself if it was inhumane and was this just "his time". He is my baby, he's been with me the bulk of my adult life, and I was not ready to let him go, especially when Dr. P was saying she would absolutely do this if it was her dog and other than his age, they felt his vitals and other organs were in great shape. We went ahead, not knowing if he'd even wake up from surgery and it was terrifying to say the least. It is an understatement to say I am forever grateful for the decision we made to give him a chance, and for the care and excellence it must have taken to save his life. It is now almost 2 weeks post operation and my little guy is amazing us all. He's wagging his tail, flinging his toys around etc... He's a happy little camper. I FULLY realize this could have gone another way, and my eyes fill with tears at the thought. I pray he has quality of life now for as long as G-d allows, and hope that is a good amount of time. Now, for some specifics of my experience: His surgeon, Dr. Thompson: I only spoke to her once after his surgery to tell me how it went and what she found/saw during surgery. Her skill, education and expertise very literally saved his life. I cannot thank, nor praise her enough even though we never met. His incision was the length of his abdomen, but was done very cleanly. His stitches are out now and it looks very good. His doc - Dr. Porterpan: Clearly a very bright woman & excellent diagnostician. She was spot on about our guy. She is fast talking and very busy. You don't feel mollycoddled by her and I'm ok with that. I'd rather have an A+ doctor who feels rushed, than a B- doctor that holds my hand. I get the feeling her time is spent more with her patients (the animals) than with their humans, and again, I'm ok with that. Her tech/assistant (title?) Leigh Ann. A GEM. So patient, you really feel she loves and cares about your animal and she takes the time the humans need to explain what's going on, answer questions etc... She was our point of contact and she, Dr. P and the rest of their staff monitored our guy behind the scenes. Ashley, Brandy, Gwen and many other of the staff there (wish I remembered more names) that helped with Mogwai - we can only say how massively grateful we are to ALL of them. When Mogwai goes to his normal vet, he shakes like a leaf, tries to climb me like a tree and is clearly in major distress. I always assumed/knew this is because rectal temperature readings, shots etc... are not exactly things to look forward to. Trust me that my mind was blown when I took him back to get his stitches out / follow-up bloodwork, that he pranced into the clinic, tail wagging, happy as a little clam, like he owned the place. He must have had some serious TLC here to actually be HAPPY to go back. I was in shock and it spoke volumes about the back-stage love and care they receive. Reached my char. limit or else I'd go on and on... I'll close with another HUGE THANK YOU!! : )Read Less

My three year old rescue pup was diagnosed with bone cancer and Dr. Roof and her staff took INCREDIBLE care of my sweet girl. She ended up having to have her leg amputated and the surgery center next door did the procedure but post-operative care was at Animal Diagnostic clinic and she was in the greatest hands. They are kind, sweet, knowledgeable and so welcoming. My dog had the most adorable handmade bandage when I picked her up. I have nothing but great things to say about this place. So grateful to them for saving my dog's life as she would of lived just a few months without the amputation. Highly recommend!!!!Read Less